Problem : Missing Invoice Details

To all,
We have experience a problem in SAP B1 2005 A were in the details of an AR Invoice is missing but AR Invoice is already posted and hold a status of open. A journal entry is also created showing the usual entry of Cost of Sales, Inventory and A/R.  Furthermore you could not see the invoice in incoming payment. We also look into INV1 Table and it doesn't show the details that corresponds to the invoice. Running Inventory audit trail shows that details of invoices was issued or items are deducted from inventory.  You can't even copy it to AR Credit Memo.
We hope someone could give us procedure on how to solve this problem..
Jhun

Hi,
It seems that there is an issue with the database. Due to some reason, the database has got inconsistency regadring the invoice.
You need to open a Support ticket on SAP partner portal and make sure you update the message with all the details relevant regarding the issue in order to have the investigation done.
Kind Regards,
Jitin Chawla
SAP Business One Forum Team

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