Problem mit FDK-Client

Question

Ein FDK-Client, der unter Windows XP einwandfrei funktioniert, unter Windows 7 funktioniert nur bei Benutzern mit lokalen Adminrechten. Bei Benutzern mit Standardrechten bricht die Ausführung ab mit Fehlermeldung „Interner Fehler 9004, 6919244, 9675646, 0“.

Answer 1

Ich spreche kein Deutsch...
Preferably, contact your supplier and get them to fix the DLL
The "0" at the end of the error message "internal error 9004, 6919244, 9675646, 0" indicates that your DLL is trying to use a null pointer. I suspect that a call to allocate a resource is failing because oif inadequate permissions, and returns 0. The DLL is then using the return value without checking it.
You might be able to fix the permissions problem by adding a manifest. Do one of the following:
if you have the source for the DLL, add the manifest as a resource, and recompile the DLL
if you do not have the source, add the manifest as a separate file in the same directory as the DLL( foo.dll would use foo.manifest).
I did this in a previous job, but no longer have any details, so cannot offer any further advice. Use your favourite search engine to get more help. You might also look at any .manifest files within FrameMaker,
Alternatively, try changing the Security settings for the DLL (right-click, Properties, Security tab). I have never done this, but it might have some benefit.