Problem moving Elements 11

I moved my Elements 11 software from one computer to another and lost my Albums; can I still retrieve them?

Use the built in facility for backup & restore.
See link for PSE6 and later:
http://helpx.adobe.com/photoshop-elements/kb/backup-restore-move-catalog-photoshop.html

Similar Messages

  • Problems moving layers

    I've been an Elements user for 10 years, using PE12 since June. I just recently had a problem moving layers both within and between files. When working on a file if I try to drag and drop a layer it just snaps back to where it was. I can move the layers with the arrow keys but this takes entirely to long. I don't understand why this just now started happening. I can open my previous version, PE 6 and move layers as I always did but since I paid to upgrade to PE12 it would be nice to be able to use it. Any input on how to resolve this would be greatly appreciated! Thanks in advance, Kirsten

    Mac user with Yosemite? If so, see:
    Photoshop Elements doesn't respond when you use editing tools in Mac OS X 10.10

  • Moving elements 8 to new computer

    I'm moving Elements 8 to a new machine.  I have downloaded the files to the new machine.  I have deactivated Elements on my old computer.  And I have my  serial number from my adobe account.  But when I enter the serial number into the setup menu and click next I get a message about the serial number being invalid.
    Any ideas?
    Thanks

    For PSE the number comprises 24 digits commencing 1057 (never post your serial number in a public forum) so make sure you are using the correct code. Otherwise you need to contact Adobe directly using the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
    1. Adobe Photoshop Elements
    2. Adobe ID, and signing-in
    3. Click on the blue button: Still need help? Contact us – then click the area marked chat 24/7, then click “start chat ”
    It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. Have your serial number available. The agent can directly troubleshoot your system if you agree to activate the Adobe Connect add-on.
    Click here to get help now Contact Customer Care

  • My ipod touch will no longer download new apps after i updated via apple store.How can i get the updates deleted or correct the problem moving forward?

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  • Troubleshoot installation problems | Photoshop Elements, Premiere Elements

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    I have the windows 8 pro and when I install with displays error Troubleshoot installation problems | Photoshop Elements, Premiere Elements

      Try downloading the free trial. If you install successfully, simply use your serial number to validate.
    http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us

  • I am having a problem moving files from a iMac  in location mac in another location.  I have tried using Dropbox and the Public folder in the i disc.  When I drag the files into dropbox they become alias' and I can't open them at the other end beca

    I am having a problem moving files from an imac in one location to an imac inanother location.  I have tried using Dropbox which is installed in both locations but when i drad a file ino yhe app it becomes an alias.  When I get to the other location it says I can't open the file because the " original application that created it is not present".  This is despite the fact that the app that created both files is installed in both computers.  If I use the Public folder in the idisc, when I get to the other location the file isn't there.  Am I forgetting to turn something on or off?  Should I manually sync the Public folder and if so how? Thanks
    Message was edited by: stephenfromdelray beach

    So now that's two of us.  Hopefully, someone has an answer. 

  • Anyone having problems with Elements organiser 13 when try to import photos from Mac photos which was an upgrade from Iphotos on 9th April 2015. Before when I was using Iphotos all was ok...

    Anyone having problems with Elements organiser 13 when try to import photos from Mac photos which was an upgrade from Iphotos on 9th April 2015. Before when I was using Iphotos all was ok...

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  • Has anyone had a problem with elements 9? I am in editor and cannot get out. It states I have to com

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    This is an Adobe Acrobat forum not a PhotoShop Elements forum. You might want to repost in the appropriate forum.

  • I am having a problem moving across cells in Microsoft Excel. When I use the arrow keys, the sheet moves, instead of moving to the next cell. Would anyone have any thoughts on this, please?

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    Hi,
    Did you find a way to solve your problem ? We have exactly the same for one application and we are using the same version of HFM : 11.1.2.1.
    This problem is only about webforms. We can correctly input data through Data Grids or Client 32.
    Thank you in advance for your answer.

  • I have two problems using elements 11

    When I try to put two images into a "new file" both images are in front of the file. I can't drag them into the file. I have the correct sizing. I did this with no problem in elements 3.
    I tried to use the type tool. No matter what I try all i get is a straight line . Noletters

    Dear 99jonWonderful-that response answers all the difficulties that I have struggled with. (Maybe the solution was considered too obvious to be in my copy of Nick Vandome's Elements 11 In Easy Steps!)
    Date: Sun, 22 Sep 2013 04:49:04 -0700
    From: [email protected]
    To: [email protected]
    Subject: I have just started using Elements 11
        Re: I have just started using Elements 11
        created by 99jon in Photoshop Elements - View the full discussion
    File >> Save As
    Then create a PSD copy.
    If you are using more than the healing brush e.g. adding text or using adjustment layers; your layers will be saved for future editing.
    PSD is also a lossless format. You can treat it as you master copy containg the combined adjustments made with the raw sliders and any further adjustments made in expert mode. You can use the master to make a jpeg at any time. Simply open and do File >> Save As again. Or select a few PSD thumbnails in the Organizer and use File >> Export As New.
         Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5703561#5703561
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         Start a new discussion in Photoshop Elements by email or at Adobe Community
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  • Problems with Elements 7 Backup/Sync

    I have PSE 7 and have previously loaded albums I created in PSE 7 up to Photoshop.com.  Today I created a new album w/all JPEG files.  My PSE 7 is set to automatically upload to Photoshop.com when a new album is created....but after 4 hours now, not one single picture from the album is on Photoshop.com, much less the album.  The "backup/synchronization " function is reporting to be "operating normally".  The pictures in the new album are marked as "backup/synchronization" pending.  I'm a "Plus" member and still have plenty of space at my Photoshop.com account.
    How can I get my new album to load up to Photoshop.com?
    Thanks, Dave
    PS:  After reading the numerous previous posts, I am astounded that Adobe hasn't come up with a easy fix that is not as painful as the fixes offered in earlier posts (though they are appreciated).  I don't see how Adobe can tout the safety of their easy back up of albums to preserve precious memories when this is such a PIA.  I find the previous post about the free Picasa program compelling and now feel like to dork for re-upping the additional $$ for "Plus" membership.

    I'm having the same problem in Elements 8, the Sync agent shuts itself down.
    Additionally, I tried to launch it manually ElementsOrganizerSyncAgent.exe in the Elements Organizer 8 folder.
    The agent appears in the system tray for about 5 seconds then disappears.
    The Elements Organizer still says "Operating normally" but options such as "View Status" are shadowed.  Albums continue to sit in the Pending state.
    Here are the logs for the Elements team.  Given all the issues people are having, I hope this has been escalated.
    --Mark
    [20100317T220202] Info   :SyncEngineCore:Sync Init: Sleep between sync cycles set to [300] seconds
    [20100317T220202] Info   :SyncEngineCore:Starting new Sync Cycle...
    [20100317T220202] Info   :AmocParticipant:Initialized sync database
    [20100317T220202] Debug  :EMSParticipant:Checking disconnect error
    [20100317T220202] Info   :SyncEngineCore:Checking disconnect timeout :Timeout is::7200 min
    [20100317T220202] Info   :SyncEngineCore:Checking error timeout Timeout is::10080 min
    [20100317T220202] Info   :SyncSystemTray:Network change detected :: connected
    [20100317T220203] Info   :EMSParticipant:EMS user account [[email protected]] LOGIN succeeded!!
    [20100317T220203] Info   :EMSParticipant:Sleep between sync cycles set to [10] minutes
    [20100317T220203] Info   :EMSParticipant:Maximum retry time is [360] minutes
    [20100317T220206] Debug  :AmocParticipant:Attaching amoc catalog
    [20100317T220207] Debug  :AmocParticipant:Getting media changes on Amoc side!!
    [20100317T220207] Error  :SyncEngineCore:Database Internal Error: An error was encountered in the sqlite database: constraint failed
    [20100317T220207] Error  :SyncEngineCore:[Non Retry able] DoOneSyncCycle: Database Internal Error: An error was encountered in the sqlite database: constraint failed
    [20100317T220207] Info   :SyncEngineCore:Posted Quit Message to Main Thread.
    [20100317T220207] Info   :EMSParticipant:Initializing pse database for import!!
    [20100317T220207] Debug  :EMSParticipant:Catalog name : C:\ProgramData\Adobe\Elements Organizer\Catalogs\PE5 Essentials\catalog.pse8db
    [20100317T220207] Debug  :EMSParticipant:Creating Connection

  • Problems moving  an object with the selection tool

    Im working on CS2 and since last week I have a problem moving objects with the selection tool: To move the object I am obligate to select the object first, and then click at the edge/stroke of the object to drag it. Before that I could move the objects just by selecting somewhere in the object and then just drag it to some other place in one step. I think I maybe changed something in the general preferences....

    Ho thanks a lot Kurt!!!!! Indeed, that was the problem!!! Finally I can work normally again.... (the joker was me...but not on purpose)
    Thanks again!

  • Problems moving edited photos onto a new document.

    I am new to Photoshop CS3 extended and i am having problems moving an edited photograph to a new document for printing. I get a screen stating 'The target document has a different depth than the source document. This may result in lower than expected quality. Are you sure you want to proceed' If i say yes nothing happens,
    if i try to print from the edited photograph without moving it onto a new document it doesnt fit onto an A4 paper and comes up with 'Specifit print settings (Interpolation, Calibration,Encoding) will be ignored since you are printing to a non post-script printer.
    This has just started to become a problem I have not changed printer which is a printer/scanner/copy Lexmark 4550 please help

    Sounds like you are trying to make a move a 16bit image into an 8 bit image. besure to convert it before you transfer.

  • Problems Moving iTunes Library To Another PC

    Hi All -
    I'm having problems moving my iTunes Library to another PC.
    OBJECTIVE
    I have a new PC, and I want to move my iTunes library off my old and onto the new.  I want to be sure that I get all of the music and videos that I have both purchased and loaded.  Total library size 132 GB.
    MY CURRENT SETUP
    o  Old PC - Windows XP
    o  My current iTunes Library is not in the default location; my C: drive was too small, and I installed a separate data disk quite some time ago
    o  All of my files (music, videos, apps, etc.) are consolidated in the new library location.
    WHAT I'VE DONE SO FAR
    o Researched to find out how to copy my library to a new PC - from Apple's site
    o Copied my iTunes library directory to an external disk.
    o  Installed iTunes on the new PC
    o  Opened iTunes on the new PC and changed the location of the library to a secondary data disk.
    o  Closed iTunes
    o  Copied my iTunes libaray from the external disk to the new PC library.
    o  Opened iTunes - where the heck is my stuff?!?
    o  Research ... i need the .itl file
    o  Apparently the itl file was not in the directory structure when I copied my library onto the external disk.
    o  Find the itl file ... copy the itl file ... open iTunes while holding down the <SHIFT> key
    o Point to the new itl file which is now co-located w/ all of my content.
    o  iTunes shows my stuff, but when I click on one of the items, it tells me the file it not found.
    Clearly I'm missing a step somewhere.  I just want to move all my stuff, lock-stock-and-barrel, to a new installation of iTunes, on a new PC, into a library location other than the default.
    Help!
    Thanks.

    With iTunes closed, copy the files iTunes Library.itl, iTunes Library Extras.itdb, iTunes Library Genius.itdb, sentinel and the folder Album Artwork from C:\Documents and Settings\Compaq_Owner\My Documents\My Music\iTunes into G:\ - Note that sentinel is a hidden file so use Tools > Folder Options > View > Show hidden files and folders in Windows Explorer to reveal it. The iTunes Music Library.xml file and Previous iTunes Libraries folder won't be needed.
    Press & hold down shift as you click the icon to launch iTunes. Keep holding until prompted to choose or create a library, click choose and browse to G:\iTunes Library.itl
    Check that you can play a file or two. Close iTunes
    Rename G:\iTunesLibrary as G:\iTunes Media
    Launch iTunes. Check under Edit > Preferences > Advanced that the media folder has been automatically updated to G:\iTunes Media. If not, use the Change... button to correct it. Don't consolidate files if prompted. Close iTunes, then reopen. Check that you can play media.
    Close iTunes. Create a folder called G:\iTunes. Move the files iTunes Library.itl, iTunes Library.xml, iTunes Library Extras.itdb, iTunes Library Genius.itdb, sentinel and the folders Album Artwork & iTunes Media inside G:\iTunes.
    Press & hold down shift as you click the icon to launch iTunes. Keep holding until prompted to choose or create a library, click choose and browse to G:\iTunes\iTunes Library.itl
    Check under Edit > Preferences > Advanced that the media folder has been automatically updated to G:\iTunes\iTunes Media. If not, use the Change... button to correct it. Don't consolidate files if prompted. Close iTunes, then reopen.
    Check that you can play media. You're done....This library can now be connected to any computer and you can use the shift-start-iTunes method to connect to it. whatever drive letter is provided.
    If the media won't play at any stage stop, check that you've followed the steps properly or ask for help.
    tt2

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