PROBLEM NAME:  BEX

i got the windows 7 with the latest version of itunes and every time that i try to plug my iphone 3gs to my computer (itunes) it starts syncing by itself i think thats normal but as soon it finish sync... an error meseges pops out saying:
"itunes has stopped working"
-check online for solution and close the program
-close the program
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 10.1.0.56
Application Timestamp: 4ce4a7b6
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000000
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
i already restore my computer i cleaaned it up and it still does de same thing

Hi,
It's most likely an issue with the installation of iTunes on your computer, not the iphone itself.
1st step would be to remove iTunes and all Apple software from you computer and reinstall it and see if that clears your issues.
The procedure is described in detail here: http://support.apple.com/kb/HT1923
Follow it step by step and it all should come good.
Hope this helps.

Similar Messages

  • Quicktime has stopped working message when I open that. Error message: Problem Event Name: BEX

    When I try to open Quicktime I get a message saying it has stopped working. The error message says:
    Problem Event Name: BEX
    Application Name: QuickTimePlayer.exe
    Application Version: 7.73.80.64
    Application Timestamp: 508900dd
    Fault Module Name: QuickTimePlayer.dll
    Fault Module Version: 7.73.80.64
    Fault Module Timestamp: 508900c0
    Exception Offset: 00005b6d
    Exception Code: c0000409
    Exception Data: 00000000
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 3081
    Additional Information: 9da7
    Additional Information 2: 9da7586a62744150d954cf6a5ec876d1
    Additional Infromation 3: db4f
    Additional Information 4: db4f7e51c3cffddbf929f5acfefa97e3
    Similarly, when I try to play media on iTunes, or when my iPhone is backing up, I get a message saying iTunes has stopped working with the error:
    Problem Event Name: BEX
    Application Name: iTunes.exe
    Application Version: 11.0.1.12
    Application Timestamp: 50c8fc7e
    Fault Module Name: StackHash_0a9e
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Offset: 0800a3bc
    Exception Code: c0000005
    Exception Data: 00000008
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 3081
    Additional Information: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: Same as 2

    We'd better check to see if some other application has stashed old versions of QuickTime componentry down in your system files.
    So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
    First we'll need to change some view settings.
    In your Start menu, open Computer.
    In your Organise menu, select Folder Options.
    In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
    Click OK.
    Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
    Open the "Windows" folder.
    If you have a 32-bit version of Windows, open the "System32" folder.
    If you have a 64-bit version of Windows, open the "SysWOW64" folder.
    What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

  • My itunes will not work and this is the error message. Problem signature:   Problem Event Name:     BEX   Application Name:     iTunes.exe   Application Version:     11.0.1.12   Application Timestamp:     50c8fc7e   Fault Module Name:     QuickTime.qts_un

    Problem signature:
      Problem Event Name:          BEX
      Application Name:          iTunes.exe
      Application Version:          11.0.1.12
      Application Timestamp:          50c8fc7e
      Fault Module Name:          QuickTime.qts_unloaded
      Fault Module Version:          0.0.0.0
      Fault Module Timestamp:          4ea5d609
      Exception Offset:          653f1040
      Exception Code:          c0000005
      Exception Data:          00000008
      OS Version:          6.1.7601.2.1.0.768.3
      Locale ID:          1033
      Additional Information 1:          0a9e
      Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:          0a9e
      Additional Information 4:          0a9e372d3b4ad19135b953a78882e789

    I am encountering the same thing as I am trying to restore my iPhone. How to fix this? I tried repairing iTunes. Still having the issue.

  • Can't install netbeans 8 on windows 7 ultimate 32 bit (Java Platform SE binary has stopped working), problem event name : BEX

    I can't install netbeans 8 on my windows  7 ultimate 32 bit. Please help me.. This is the error message :
    Java Platform SE binary has stopped working
    Problem signature:
      Problem Event Name:    BEX
      Application Name:    java.exe
      Application Version:    8.0.5.13
      Application Timestamp:    53280287
      Fault Module Name:    StackHash_2264
      Fault Module Version:    0.0.0.0
      Fault Module Timestamp:    00000000
      Exception Offset:    00000040
      Exception Code:    c0000005
      Exception Data:    00000008
      OS Version:    6.1.7600.2.0.0.256.1
      Locale ID:    1033
      Additional Information 1:    2264
      Additional Information 2:    2264db07e74365624c50317d7b856ae9
      Additional Information 3:    875f
      Additional Information 4:    875fa2ef9d2bdca96466e8af55d1ae6e
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt

    1. I had similar problem and upgrade of BIOS has helped.
    2. Try Oracle support forum if 1 does not help.
    Rgds
    Milos

  • ITunes stops working moments after selecting . Microsoft offers to find solution but no response?Problem Event Name:     BEX   Application Name:     iTunes.exe   Application Version:     11.2.2.3   Application Timestamp:     5383f31a   Fault Module Name: 

    Microsoft report gives details of problem:
    Problem Event Name:
    BEX
      Application Name:
    iTunes.exe
      Application Version:
    11.2.2.3
      Application Timestamp:
    5383f31a
      Fault Module Name:
    StackHash_0a9e
      Fault Module Version:
    0.0.0.0
      Fault Module Timestamp:
    00000000
      Exception Offset:
    00000008
      Exception Code:
    c0000005
      Exception Data:
    00000008
      OS Version:
    6.1.7601.2.1.0.768.3
      Locale ID:
    2057
      Additional Information 1:
    0a9e
      Additional Information 2:
    0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:
    0a9e
      Additional Information 4:
    0a9e372d3b4ad19135b953a78882e789
    I have tried reloading the iTunes player but same thing happens after selecting it.

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
    tt2

  • My itunes wount open when i try to open it this message comes up Problem signature:   Problem Event Name:     BEX   Application Name:     iTunes.exe   Application Version:     10.6.3.25   Application Timestamp:     4fd16377   Fault Module Name:     CRYPTU

    when i try to open my Itunes this Message comes up
    Problem signature:
      Problem Event Name:    BEX
      Application Name:    iTunes.exe
      Application Version:    10.6.3.25
      Application Timestamp:    4fd16377
      Fault Module Name:    CRYPTUI.dll_unloaded
      Fault Module Version:    0.0.0.0
      Fault Module Timestamp:    4ce7b847
      Exception Offset:    68221040
      Exception Code:    c0000005
      Exception Data:    00000008
      OS Version:    6.1.7601.2.1.0.768.3
      Locale ID:    5129
      Additional Information 1:    0a9e
      Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:    0a9e
      Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt

    Taken at face value, you're having trouble with a Windows operating system file there.
    Perhaps try an sfc /scannow. For instructions, see the following Microsoft document:
    How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

  • My itunes wont work. I keep getting this Problem signature:   Problem Event Name:     BEX   Application Name:     iTunes.exe   Application Version:     10.7.0.21   Application Timestamp:     504d85d9   Fault Module Name:     QuickTime.qts_unloaded   Fault

    My itunes usnt working. I keep getting this message.
    Problem signature:
      Problem Event Name:          BEX
      Application Name:          iTunes.exe
      Application Version:          10.7.0.21
      Application Timestamp:          504d85d9
      Fault Module Name:          QuickTime.qts_unloaded
      Fault Module Version:          0.0.0.0
      Fault Module Timestamp:          4f8f8a5b
      Exception Offset:          70be1040
      Exception Code:          c0000005
      Exception Data:          00000008
      OS Version:          6.0.6002.2.2.0.768.3
      Locale ID:          1033
      Additional Information 1:          b9b5
      Additional Information 2:          063aa4ebde4a7a45f8c482e6ed282861
      Additional Information 3:          b251
      Additional Information 4:          0639314542445d4694fa87cff3be7aa4

    Fault Module Name:          QuickTime.qts_unloaded
      Fault Module Version:          0.0.0.0
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  • Problem signature:   Problem Event Name:     BEX   Application Name:     iTunes.exe   Application Version:     10.3.1.55   Application Timestamp:     4deec351   Fault Module Name:     MSVCR80.dll_unloaded   Fault Module Version:     0.0.0.0   Fault Module

    Installed itunes for 64 bit windows 7 as instructed.
    Installation successful, but upon opening itunes, I get this message:
    Problem signature:
      Problem Event Name:    BEX
      Application Name:    iTunes.exe
      Application Version:    10.3.1.55
      Application Timestamp:    4deec351
      Fault Module Name:    MSVCR80.dll_unloaded
      Fault Module Version:    0.0.0.0
      Fault Module Timestamp:    4dcddbf3
      Exception Offset:    72c129e1
      Exception Code:    c0000005
      Exception Data:    00000008
      OS Version:    6.1.7600.2.0.0.768.3
      Locale ID:    1033
      Additional Information 1:    0a9e
      Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:    0a9e
      Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt
    I've uninstalled and installed 3 times and get the same problem.
    Please advise!

    I am encountering the same thing as I am trying to restore my iPhone. How to fix this? I tried repairing iTunes. Still having the issue.

  • Problem signature:   Problem Event Name:     BEX   Application Name:     iTunes.exe   Application Version:     11.0.1.12   Application Timestamp:     50c8fc7e   Fault Module Name:     StackHash_0a9e   Fault Module Version:     0.0.0.0   Fault Module Times

    ITunes app crashed after startup with following errors.
    Problem signature:
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      Application Name:                             iTunes.exe
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      Fault Module Timestamp:                  00000000
      Exception Offset:                                00000000
      Exception Code:                                  c0000005
      Exception Data:                                   00000008
      OS Version:                                          6.1.7601.2.1.0.256.4
      Locale ID:                                             1033
      Additional Information 1:                  0a9e
      Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:                  0a9e
      Additional Information 4:                  0a9e372d3b4ad19135b953a78882e789
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    I am encountering the same thing as I am trying to restore my iPhone. How to fix this? I tried repairing iTunes. Still having the issue.

  • Itunes not workin and the problem displays - m signature:   Problem Event Name:     BEX   Application Name:     iTunes.exe   Application Version:     10.5.3.3   Application Timestamp:     4f14cc3d   Fault Module Name:     QuickTime.qts_unloaded   Fault Mo

    i tunes not working and the problem its displaying is
      m signature:
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      Application Name:    iTunes.exe
      Application Version:    10.5.3.3
      Application Timestamp:    4f14cc3d
      Fault Module Name:    QuickTime.qts_unloaded
      Fault Module Version:    0.0.0.0
      Fault Module Timestamp:    4cf45322
      Exception Offset:    706e1040
      Exception Code:    c0000005
      Exception Data:    00000008
      OS Version:    6.1.7601.2.1.0.256.1
      Locale ID:    1033
      Additional Information 1:    0a9e
      Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:    0a9e
      Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
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      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt
      please help.

    im having this problem to ive uninstalled and installed but this still comes up!!
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      Application Name:    iTunes.exe
      Application Version:    10.7.0.21
      Application Timestamp:    504d85d9
      Fault Module Name:    StackHash_0a9e
      Fault Module Version:    0.0.0.0
      Fault Module Timestamp:    00000000
      Exception Offset:    00000000
      Exception Code:    c0000005
      Exception Data:    00000008
      OS Version:    6.1.7601.2.1.0.768.3
      Locale ID:    5129
      Additional Information 1:    0a9e
      Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:    0a9e
      Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

  • Firefox has stopped working Problem Event Name: BEX

    <blockquote>Locking duplicate thread.<br>
    Please continue here: [[/questions/934592]]</blockquote>
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    Fault Module Timestamp: 488b3c09
    Exception Offset: 00006074
    Exception Code: c000000d
    Exception Data: 00000000
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    Locale ID: 3081
    Additional Information 1: cd21
    Additional Information 2: 01d9174c762f08c4addf02cfdc2dd662
    Additional Information 3: 5f3e
    Additional Information 4: f33234e8bd4e4c7a45cfb8b872a5e602

    The lvprcinj01.dll mentioned in the report is part of Logitech QuickCam
    Try to contact Logitech support for help.
    *http://forums.logitech.com/t5/Webcams/bd-p/quickcam_software

  • Itunes ceases operation within the first 60secs with an Problem Event Name BEX

    Evening all, its evening here in Oz,
    my itunes continues to freeze in the first 60 seconds of the prgm starting.
    The Problem Event Nave is BEX
    Problem signature:
    Problem Event Name: BEX
    Application Name: iTunes.exe
    Application Version: 11.2.0.115
    Application Timestamp: 53755cb7
    Fault Module Name: StackHash_0a9e
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Offset: 00000008
    Exception Code: c0000005
    Exception Data: 00000008
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 3081
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
    Read our privacy statement online:

    See Troubleshooting issues with iTunes for Windows updates. Try the steps in the second box to repair your iTunes installation. Your library should be unaffected by these steps but there is backup advice elsewhere in the user tip.
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  • Problem event name: BEX happens.  System closes.  Windows 7

    Last night my pc did updates.  Today I can't open an interactive pdf written in Java, but the non-interactives open.  Acrobat 8.2.  Here's what I get:
      Problem Event Name:    BEX
      Application Name:    Acrobat.exe
      Application Version:    8.2.6.262
      Application Timestamp:    4d3a65c3
      Fault Module Name:    StackHash_0a9e
      Fault Module Version:    0.0.0.0
      Fault Module Timestamp:    00000000
      Exception Offset:    00000000
      Exception Code:    c0000005
      Exception Data:    00000008
      OS Version:    6.1.7600.2.0.0.256.48
      Locale ID:    1033
      Additional Information 1:    0a9e
      Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:    0a9e
      Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
    Any clues what's happening here?
    Thanks.

    Acrobat 8 is not Windows 7 compatible. PDFs are not written in Java. PDFs use their own version of Javascript. Questions relating to Javascript and Acrobat belong in the Acrobat Scripting forum.

  • Application doesnt start, problem event name : BEX

    I downloaded this app however, on launching it says it has stopped working with details pasted below.
    I have tried to put it under the list to exclude from DEP, but it doesnt allow it saying this program must run with DEP enabled
    I have tried to even disable DEP but it shows the same error, any help?
    Problem Event Name: BEX
      Application Name: .....exe
      Application Version: 1.2.0.0
      Application Timestamp: 03f40040
      Fault Module Name: ntdll.dll
      Fault Module Version: 6.1.7600.16385
      Fault Module Timestamp: 4a5bdb3b
      Exception Offset: 0001fa78
      Exception Code: c0000005
      Exception Data: 00000008
      OS Version: 6.1.7600.2.0.0.256.1
      Locale ID: 1033
      Additional Information 1: abcc
      Additional Information 2: abcc8f7853b48d9807d6d51eb1fa5df9
      Additional Information 3: abcc
      Additional Information 4: abcc8f7853b48d9807d6d51eb1fa5df9

    It's for Windows Media Player
    Problem signature:
      Problem Event Name: BEX
      Application Name: wmplayer.exe
      Application Version: 12.0.9600.17415
      Application Timestamp: 545046f0
      Fault Module Name: VSFilter.dll
      Fault Module Version: 3.0.0.306
      Fault Module Timestamp: 5483b175
      Exception Offset: 0012ea9b
      Exception Code: c0000417
      Exception Data: 00000000
      OS Version: 6.3.9600.2.0.0.256.48
      Locale ID: 3081
      Additional Information 1: d341
      Additional Information 2: d3415bb56090374aa24a5c117425e84e
      Additional Information 3: 4604
      Additional Information 4: 4604fdd1618a5c3d2577da25bbba260f
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=280262
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt

  • Problem Even Name: BEX

    Problem Event Name:    BEX
      Application Name:    eso.exe
      Application Version:    1.0.0.1
      Application Timestamp:    533c5db9
      Fault Module Name:    eso.exe
      Fault Module Version:    1.0.0.1
      Fault Module Timestamp:    533c5db9
      Exception Offset:    0182ca7a
      Exception Code:    c0000005
      Exception Data:    00000008
      OS Version:    6.1.7601.2.1.0.768.3
      Locale ID:    1033
      Additional Information 1:    0b75
      Additional Information 2:    0b75568a0e6063f8cf7482f4e14934ab
      Additional Information 3:    e056
      Additional Information 4:    e056cf243b443bef8e9929a2ea41d91c

    Hi,
    What is eso.exe?
    Have you tried turning off DEP (Data Execution Prevention) for eso.exe?
    http://windows.microsoft.com/en-us/windows7/Change-Data-Execution-Prevention-settings?SignedIn=1
    Andy Altmann
    TechNet Community Support

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