"Problem occured during hardware installation...

new hardware may not work"
Its driving me MAD!! I have managed to load and use my iPod successfully on my other PC, but have had no joy with my new laptop.
I have installed iTunes, and updated to the most up to date version.
I have uninstalled and reinstalled iTunes several times, but each time when I connect the iPod to the laptop it the Installation Wizard flashes up for a split second and then comes up with the message "a problem has occured during hardware installation. Your new hardware may not work properly"
Any ideas?

hmmmmm.
perhaps let's try disabling the high speed interfaces on the laptop's USB connections. although the following document is on Toshibas, try the technique from it on your Dell:
iPod not recognized correctly on Toshiba laptop
(don't do a restore at this stage. we're just checking to see if we can get a connection with the high-speed interfaces disabled.)

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      OS version:                    Windows 7
      OS service pack:               Service Pack 1
      OS region:                     United States
      OS language:                   English (United States)
      OS architecture:               x64
      Process architecture:          64 Bit
      OS clustered:                  No
    Product features discovered:
      Product              Instance             Instance ID                   
    Feature                                  Language            
    Edition              Version         Clustered
    Package properties:
      Description:                   SQL Server Database Services 2008 R2
      ProductName:                   SQL Server 2008 R2
      Type:                          RTM
      Version:                       10
      SPLevel:                       0
      Installation location:         H:\SQLServer2008R2_SP1\x64\setup\
      Installation edition:          DEVELOPER
    User Input Settings:
      ACTION:                        Install
      ADDCURRENTUSERASSQLADMIN:      False
      AGTSVCACCOUNT:                 NT AUTHORITY\SYSTEM
      AGTSVCPASSWORD:                *****
      AGTSVCSTARTUPTYPE:             Manual
      ASBACKUPDIR:                   Backup
      ASCOLLATION:                   Latin1_General_CI_AS
      ASCONFIGDIR:                   Config
      ASDATADIR:                     Data
      ASDOMAINGROUP:                 <empty>
      ASLOGDIR:                      Log
      ASPROVIDERMSOLAP:              1
      ASSVCACCOUNT:                  <empty>
      ASSVCPASSWORD:                 *****
      ASSVCSTARTUPTYPE:              Automatic
      ASSYSADMINACCOUNTS:            <empty>
      ASTEMPDIR:                     Temp
      BROWSERSVCSTARTUPTYPE:         Disabled
      CONFIGURATIONFILE:             C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140223_191513\ConfigurationFile.ini
      CUSOURCE:                      
      ENABLERANU:                    False
      ENU:                           True
      ERRORREPORTING:                False
      FARMACCOUNT:                   <empty>
      FARMADMINPORT:                 0
      FARMPASSWORD:                  *****
      FEATURES:                      SQLENGINE
      FILESTREAMLEVEL:               0
      FILESTREAMSHARENAME:           <empty>
      FTSVCACCOUNT:                  <empty>
      FTSVCPASSWORD:                 *****
      HELP:                          False
      IACCEPTSQLSERVERLICENSETERMS:  False
      INDICATEPROGRESS:              False
      INSTALLSHAREDDIR:              C:\Program Files\Microsoft SQL Server\
      INSTALLSHAREDWOWDIR:           C:\Program Files (x86)\Microsoft SQL Server\
      INSTALLSQLDATADIR:             <empty>
      INSTANCEDIR:                   C:\Program Files\Microsoft SQL Server\
      INSTANCEID:                    MSSQLSERVER
      INSTANCENAME:                  MSSQLSERVER
      ISSVCACCOUNT:                  NT AUTHORITY\NetworkService
      ISSVCPASSWORD:                 *****
      ISSVCSTARTUPTYPE:              Automatic
      NPENABLED:                     0
      PASSPHRASE:                    *****
      PCUSOURCE:                     
      PID:                           *****
      QUIET:                         False
      QUIETSIMPLE:                   False
      ROLE:                          <empty>
      RSINSTALLMODE:                 FilesOnlyMode
      RSSVCACCOUNT:                  <empty>
      RSSVCPASSWORD:                 *****
      RSSVCSTARTUPTYPE:              Automatic
      SAPWD:                         *****
      SECURITYMODE:                  <empty>
      SQLBACKUPDIR:                  <empty>
      SQLCOLLATION:                  SQL_Latin1_General_CP1_CI_AS
      SQLSVCACCOUNT:                 NT AUTHORITY\SYSTEM
      SQLSVCPASSWORD:                *****
      SQLSVCSTARTUPTYPE:             Automatic
      SQLSYSADMINACCOUNTS:           OHPC\Robert
      SQLTEMPDBDIR:                  <empty>
      SQLTEMPDBLOGDIR:               <empty>
      SQLUSERDBDIR:                  <empty>
      SQLUSERDBLOGDIR:               <empty>
      SQMREPORTING:                  True
      TCPENABLED:                    0
      UIMODE:                        Normal
      X86:                           False
      Configuration file:            C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140223_191513\ConfigurationFile.ini
    Detailed results:
      Feature:                       Database Engine Services
      Status:                        Failed: see logs for details
      MSI status:                    Passed
      Configuration status:          Passed
    Rules with failures:
    Global rules:
    Scenario specific rules:
    Rules report file:               C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20140223_191513\SystemConfigurationCheck_Report.htm
    SFC/ Scannow
    2014-02-23 19:08:22, Info                  CSI    0000016f [SR] Verifying 100 (0x0000000000000064) components
    2014-02-23 19:08:22, Info                  CSI    00000170 [SR] Beginning Verify and Repair transaction
    2014-02-23 19:08:23, Info                  CSI    00000172 [SR] Cannot repair member file [l:20{10}]"wscsvc.dll" of Microsoft-Windows-SecurityCenter-Core,
    Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-02-23 19:08:23, Info                  CSI    00000174 [SR] Cannot repair member file [l:30{15}]"amd64_installed" of Microsoft-Windows-ServicingStack,
    Version = 6.1.7601.17592, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-02-23 19:08:26, Info                  CSI    00000176 [SR] Cannot repair member file [l:20{10}]"wscsvc.dll" of Microsoft-Windows-SecurityCenter-Core,
    Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-02-23 19:08:26, Info                  CSI    00000177 [SR] This component was referenced by [l:242{121}]"Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.Microsoft-Windows-Client-Features-Update"
    2014-02-23 19:08:26, Info                  CSI    00000179 [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:20{10}]"wscsvc.dll";
    source file in store is also corrupted
    2014-02-23 19:08:27, Info                  CSI    0000017c [SR] Cannot repair member file [l:30{15}]"amd64_installed" of Microsoft-Windows-ServicingStack,
    Version = 6.1.7601.17592, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-02-23 19:08:27, Info                  CSI    0000017d [SR] This component was referenced by [l:154{77}]"Package_2_for_KB2533552~31bf3856ad364e35~amd64~~6.1.1.1.2533552-4_neutral_GDR"
    2014-02-23 19:08:27, Info                  CSI    00000180 [SR] Could not reproject corrupted file [ml:520{260},l:94{47}]"\??\C:\Windows\Servicing\Version\6.1.7601.17592"\[l:30{15}]"amd64_installed";
    source file in store is also corrupted
    2014-02-23 19:08:27, Info                  CSI    00000182 [SR] Verify complete
    2014-02-23 19:12:33, Info                  CSI    00000326 [SR] Verifying 100 (0x0000000000000064) components
    2014-02-23 19:12:33, Info                  CSI    00000327 [SR] Beginning Verify and Repair transaction
    2014-02-23 19:12:33, Info                  CSI    00000329 [SR] Cannot repair member file [l:26{13}]"x86_installed" of Microsoft-Windows-ServicingStack,
    Version = 6.1.7601.17592, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-02-23 19:12:35, Info                  CSI    0000032b [SR] Cannot repair member file [l:26{13}]"x86_installed" of Microsoft-Windows-ServicingStack,
    Version = 6.1.7601.17592, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-02-23 19:12:35, Info                  CSI    0000032c [SR] This component was referenced by [l:154{77}]"Package_2_for_KB2533552~31bf3856ad364e35~amd64~~6.1.1.1.2533552-3_neutral_GDR"
    2014-02-23 19:12:35, Info                  CSI    0000032f [SR] Could not reproject corrupted file [ml:520{260},l:94{47}]"\??\C:\Windows\Servicing\Version\6.1.7601.17592"\[l:26{13}]"x86_installed";
    source file in store is also corrupted
    2014-02-23 19:12:36, Info                  CSI    00000331 [SR] Verify complete
    2014-02-23 19:13:14, Info                  CSI    0000035d [SR] Repairing 3 components
    2014-02-23 19:13:14, Info                  CSI    0000035e [SR] Beginning Verify and Repair transaction
    2014-02-23 19:13:14, Info                  CSI    00000360 [SR] Cannot repair member file [l:20{10}]"wscsvc.dll" of Microsoft-Windows-SecurityCenter-Core,
    Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-02-23 19:13:14, Info                  CSI    00000362 [SR] Cannot repair member file [l:30{15}]"amd64_installed" of Microsoft-Windows-ServicingStack,
    Version = 6.1.7601.17592, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-02-23 19:13:14, Info                  CSI    00000364 [SR] Cannot repair member file [l:26{13}]"x86_installed" of Microsoft-Windows-ServicingStack,
    Version = 6.1.7601.17592, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-02-23 19:13:14, Info                  CSI    00000366 [SR] Cannot repair member file [l:26{13}]"x86_installed" of Microsoft-Windows-ServicingStack,
    Version = 6.1.7601.17592, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-02-23 19:13:14, Info                  CSI    00000367 [SR] This component was referenced by [l:154{77}]"Package_2_for_KB2533552~31bf3856ad364e35~amd64~~6.1.1.1.2533552-3_neutral_GDR"
    2014-02-23 19:13:15, Info                  CSI    0000036a [SR] Could not reproject corrupted file [ml:520{260},l:94{47}]"\??\C:\Windows\Servicing\Version\6.1.7601.17592"\[l:26{13}]"x86_installed";
    source file in store is also corrupted
    2014-02-23 19:13:15, Info                  CSI    0000036c [SR] Cannot repair member file [l:20{10}]"wscsvc.dll" of Microsoft-Windows-SecurityCenter-Core,
    Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-02-23 19:13:15, Info                  CSI    0000036d [SR] This component was referenced by [l:242{121}]"Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.Microsoft-Windows-Client-Features-Update"
    2014-02-23 19:13:15, Info                  CSI    0000036f [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:20{10}]"wscsvc.dll";
    source file in store is also corrupted
    2014-02-23 19:13:15, Info                  CSI    00000371 [SR] Cannot repair member file [l:30{15}]"amd64_installed" of Microsoft-Windows-ServicingStack,
    Version = 6.1.7601.17592, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-02-23 19:13:15, Info                  CSI    00000372 [SR] This component was referenced by [l:154{77}]"Package_2_for_KB2533552~31bf3856ad364e35~amd64~~6.1.1.1.2533552-4_neutral_GDR"
    2014-02-23 19:13:15, Info                  CSI    00000375 [SR] Could not reproject corrupted file [ml:520{260},l:94{47}]"\??\C:\Windows\Servicing\Version\6.1.7601.17592"\[l:30{15}]"amd64_installed";
    source file in store is also corrupted
    2014-02-23 19:13:15, Info                  CSI    00000377 [SR] Repair complete
    2014-02-23 19:13:15, Info                  CSI    00000378 [SR] Committing transaction
    2014-02-23 19:13:15, Info                  CSI    0000037c [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction 
    have been successfully repaired

    Summary:
    Attempted proposed solution.  Error still appears.
    This is installed:
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable               8.0.56336
    Microsoft Visual C++ 2005 Redistributable (x64)         8.0.59192
    Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    I reinstalled:
    vcredist_x64 Microsoft Visual C++ 2005 SP1 Redistributable Package (x64) .exe
    vcredist_x86 Microsoft Visual C++ 2005 SP1 Redistributable Package (x86).exe
    Results:
    Windows Installer reconfigured the product. Product Name: Microsoft Visual C++ 2005 Redistributable (x64). Product Version: 8.0.56336. Product Language: 0. Manufacturer: Microsoft
    Corporation. Reconfiguration success or error status: 0.
    Windows Installer reconfigured the product. Product Name: Microsoft Visual C++ 2005 Redistributable. Product Version: 8.0.56336. Product Language: 0. Manufacturer: Microsoft Corporation.
    Reconfiguration success or error status: 0.
    I installed SQLServer2008R2_SP1
    Same error message came up;
    SqlSupport_KatmaiRTM_Cpu64_1.log
    MSI (s) (64:94) [23:03:43:910]: Source for file 'pfbafgaq.dll' is uncompressed, at 'H:\SQLServer2008R2_SP1\1033_ENU_LP\x64\setup\sql2008support\PFiles\SqlServr\100\Setup\Release\x64\'.
    MSI (s) (64:94) [23:03:43:926]: Executing op: SetTargetFolder(Folder=C:\Windows\winsxs\amd64_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.1833_none_8a17faaf2edd3e00\)
    MSI (s) (64:94) [23:03:43:926]: Executing op: SetSourceFolder(Folder=1\Windows\winsxs\nvdlei3o.taa\)
    MSI (s) (64:94) [23:03:43:926]: Executing op: RegisterSharedComponentProvider(,,File=ul_ATL80.dll.837BF1EB_D770_94EB_FF1F_C8B3B9A1E18E,Component={837BF1EB-D770-94EB-A01F-
    C8B3B9A1E18E},ComponentVersion=8.0.50727.1833,ProductCode={B40EE88B-400A-4266-A17B-
    E3DE64E94431},ProductVersion=10.1.2731,PatchSize=0,PatchAttributes=0,PatchSequence=0,SharedComponent=0,IsFullFile=0)
    MSI (s) (64:94) [23:03:43:941]: Executing op: CacheRTMFile(SourceFilePath=C:\Windows\WinSxS
    \amd64_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_ca3f79d486b08636\ATL80.dll,FileKey=ul_ATL80.dll.837BF1EB_D770_94EB_FF1F_C8B3B9A1E18E,,ProductCode={071c9b48-7c32-4621-a0ac-
    3f809523288f},ProductVersion=8.0.56336,Attributes=0,,,,CopierFlags=0,,,,,,)
    MSI (s) (64:94) [23:03:43:957]: Executing op: RegisterSharedComponentProvider(,,File=ul_ATL80.dll.837BF1EB_D770_94EB_FF1F_C8B3B9A1E18E,Component={837BF1EB-D770-94EB-A01F-
    C8B3B9A1E18E},ComponentVersion=8.0.50727.762,ProductCode={071c9b48-7c32-4621-a0ac-
    3f809523288f},ProductVersion=8.0.56336,PatchSize=0,PatchAttributes=0,PatchSequence=0,SharedComponent=0,IsFullFile=0)
    MSI (s) (64:94) [23:03:43:957]: Executing op: CacheRTMFile(SourceFilePath=C:\Windows\WinSxS
    \amd64_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_ca3f79d486b08636\amd64_Microsoft.VC80.ATL_1fc8b3b9a1e18e3b_8.0.50727.1833_x-
    ww_f19a562a.cat,FileKey=ul_catalog.837BF1EB_D770_94EB_FF1F_C8B3B9A1E18E,,ProductCode={071c9b48-7c32-4621-a0ac-3f809523288f},ProductVersion=8.0.56336,Attributes=0,,,,CopierFlags=0,,,,,,)
    MSI (s) (64:94) [23:03:43:957]: Executing op: CacheRTMFile(SourceFilePath=C:\Windows\WinSxS
    \amd64_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_ca3f79d486b08636\amd64_Microsoft.VC80.ATL_1fc8b3b9a1e18e3b_8.0.50727.1833_x-
    ww_f19a562a.manifest,FileKey=ul_manifest.837BF1EB_D770_94EB_FF1F_C8B3B9A1E18E,,ProductCode={071c9b48-7c32-4621-a0ac-
    3f809523288f},ProductVersion=8.0.56336,Attributes=0,,,,CopierFlags=0,,,,,,)
    MSI (s) (64:94) [23:03:43:957]: Executing op: CacheRTMFile(SourceFilePath=C:\Windows\WinSxS
    \amd64_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_ca3f79d486b08636\ATL80.dll,FileKey=ul_ATL80.dll.837BF1EB_D770_94EB_FF1F_C8B3B9A1E18E,,ProductCode={D40172D6-CE2D-4B72-BF5F-
    26A04A900B7B},ProductVersion=11.0.0,Attributes=0,,,,CopierFlags=0,,,,,,)
    MSI (s) (64:94) [23:03:43:957]: Executing op: RegisterSharedComponentProvider(,,File=ul_ATL80.dll.837BF1EB_D770_94EB_FF1F_C8B3B9A1E18E,Component={837BF1EB-D770-94EB-A01F-
    C8B3B9A1E18E},ComponentVersion=8.0.50727.762,ProductCode={D40172D6-CE2D-4B72-BF5F-
    26A04A900B7B},ProductVersion=11.0.0,PatchSize=0,PatchAttributes=0,PatchSequence=0,SharedComponent=0,IsFullFile=0)
    MSI (s) (64:94) [23:03:43:972]: Executing op: CacheRTMFile(SourceFilePath=C:\Windows\WinSxS
    \amd64_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_ca3f79d486b08636\amd64_Microsoft.VC80.ATL_1fc8b3b9a1e18e3b_8.0.50727.1833_x-
    ww_f19a562a.cat,FileKey=ul_catalog.837BF1EB_D770_94EB_FF1F_C8B3B9A1E18E,,ProductCode={D40172D6-CE2D-4B72-BF5F-26A04A900B7B},ProductVersion=11.0.0,Attributes=0,,,,CopierFlags=0,,,,,,)
    MSI (s) (64:94) [23:03:43:972]: Executing op: CacheRTMFile(SourceFilePath=C:\Windows\WinSxS
    \amd64_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_ca3f79d486b08636\amd64_Microsoft.VC80.ATL_1fc8b3b9a1e18e3b_8.0.50727.1833_x-
    ww_f19a562a.manifest,FileKey=ul_manifest.837BF1EB_D770_94EB_FF1F_C8B3B9A1E18E,,ProductCode={D40172D6-CE2D-4B72-BF5F-
    26A04A900B7B},ProductVersion=11.0.0,Attributes=0,,,,CopierFlags=0,,,,,,)
    MSI (s) (64:94) [23:03:43:972]: Executing op: AssemblyCopy(SourceName=uvdlei3o.taa|
    ATL80.dll,SourceCabKey=ul_ATL80.dll.837BF1EB_D770_94EB_FF1F_C8B3B9A1E18E,DestName=ATL80.dll,Attributes=0,FileSize=113152,PerTick=65536,,VerifyMedia=1,ElevateFlags=4,,,,ComponentId=
    {837BF1EB-D770-94EB-A01F-C8B3B9A1E18E},,,,AssemblyMode=0,)
    MSI (s) (64:94) [23:03:43:972]: Assembly Error:The system cannot find the path specified.
    MSI (s) (64:94) [23:03:43:972]: Note: 1: 1935 2: {837BF1EB-D770-94EB-A01F-C8B3B9A1E18E} 3: 0x80070003 4: IAssemblyCache 5: CreateAssemblyCacheItem 6:
    Microsoft.VC80.ATL,version="8.0.50727.1833",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"
    MSI (s) (64:94) [23:03:43:972]: Assembly Error (sxs): Please look into Component Based Servicing Log located at -169675656ndir\logs\cbs\cbs.log to get more diagnostic information.
    MSI (s) (64:94) [23:03:49:882]: Product: Microsoft SQL Server 2008 Setup Support Files  -- Error 1935. An error occurred during the installation of assembly
    'Microsoft.VC80.ATL,version="8.0.50727.1833",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information.
    HRESULT: 0x80070003. assembly interface: IAssemblyCache, function: CreateAssemblyCacheItem, component: {837BF1EB-D770-94EB-A01F-C8B3B9A1E18E}
    Error 1935. An error occurred during the installation of assembly
    'Microsoft.VC80.ATL,version="8.0.50727.1833",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information.
    HRESULT: 0x80070003. assembly interface: IAssemblyCache, function: CreateAssemblyCacheItem, component: {837BF1EB-D770-94EB-A01F-C8B3B9A1E18E}
    MSI (s) (64:94) [23:03:49:882]: User policy value 'DisableRollback' is 0
    Thanks, Ted U

  • Error 1935 - Adobe Reader (11) - An error occurred during the installation of assembly component - Windows 7

    NOT RESOLVED
    It seems to be a problem with my windows installation. I will re-install at a later date since installing PDF viewing programs the only issue.
    Problem:
    While installing Adobe Reader XI using the install_reader11_en_mssd_aaa_aih.exe from Adobe Reader Install for all versions and AdbeRdr11000_en_US.msi from a forum post on here. Error 1935 occurs using both installers and causes the setup to fail and initiate rollback.
    Additional information:
    In Programs & Features list there is no adobe reader as you can see:
    This is pretty much a clean install of windows on which I have installed: Adobe Flash Player (16), Steam + some games, Chrome, Skype and some Visual C++ Redistributables, .NET Framwork, Drivers for GPU, CPU, Motherboard and USB devices.
    Error:
    Error 1935. An error occurred during the installation of assembly component
    {B708EB72-AA82-3EB7-8BB0-D845BA35C93D}.
    HRESULT: 0x80070308
    System:
    Windows 7 x64 - installed on a SSD.
    Motherboard: ASRock Z97 Extreme 4
    GPU: Gigabtye - G1 Gaming GTX 970
    CPU: Intel Core - i7 4770K @4.00 GHz
    RAM: 16GB Kingston Hyper X (8x2)
    Steps taken:
    1. I have cleared the transaction log using command prompt with the following command:
        fsutil resource setautoreset true C:\
    Restarting the computer and trying to install Adobe Reader 11 results in the same error.
    2. Restarting the computer, disabling Malwarebytes Anti-Malware and installing Adobe Reader 11 results in the same error.
    3. Chrome has "allow all sites to run JavaScript" checked.
    Thanks
    Edit:
    I have attempted to install an earlier version (10.1.4) of Adobe Reader - Same error occurs.
    Edit 2:
    I'm going to look for some alternatives for the mean time
    Edit 2.1:
    These alternative programs are failing to install as well. Multiple errors, I now assume the issue is with my windows installation.

    Hi Kanker ,
    Please refer to the following link and see if it helps.
    https://helpx.adobe.com/acrobat/kb/error-1935-install-acrobat-reader.html
    Let us know with your response .
    Stay well.
    Regards
    Sukrit Dhingra

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