Problem occured when extracting archive-- student edition

Hi, I am trying to install the free student version of CS6 Photoshop on Windows 8. I downloaded both files, but when I try to run the executable one, I get the error message "Problem occurred when extracting archive, please redownload". I have downloaded the files twice, and get the same message. Thanks for helping!

Moving this discussion to the Downloading, Installing, Setting Up forum.
Noreenw95 where are you downloading Photoshop CS6 from? Have you tried downloading from Download CS6 products?

Similar Messages

Error Message downloading CS5: A problem occurred while extracting the archive..

After dowloading the CS5 Design Premium, I get an error messagin stating "A problem occurred while extracting the archive. Please try downloading the Adobe CS5 Design Premium again." I repeated this process multiple times to no avail. I am trying to download the CS5 design premium on my new laptop, but don't have the software cds to do this. Thus, I can only download the software but after i download the two files required, that error message appears. (I already have my serial number).

Hi nickgtr,
Please try disabling your Antivirus as sometimes it detects the files as virus and removes them while downloading. You can also try downloading after performing Selective Startup.
Please let us know if it helps.
Regards,
Abhijit

CS4 Master Collection - Problem occurred while extracting...

After spending $1,500 and two days of RL time downloading the CS4 Master Collection twice, I am just a tad frustrated.
Each time I download the CS4 suite file and try to install it, I immediately get the error:
"A problem occurred while extracting the archive. Please try downloading the Adobe CS4 Master Collection again."
No. I refuse to spend another full day downloading this file yet again just to receive the same error.
Anyone have some insight into this problem? (more so than "turn off your anti-virus program"
Thanks in advance.

I am having the same problem. I found a forum that suggested this. Apparently it worked for some people, but not for me. Let me know if it does:
1. Start -> All Programs -> Accessories
2. Right-click on Command Prompt and select "Run as..."
3. Run as Administrator (even if you are logged in as Admin. You need to run in the Black Command Prompt, not the White one)
4. Run: regsvr32 JScript.DLL
5. Then run: regsvr32 vbscript.DLL
(dont forget the spaces, or it won't work)
6. Then try running the set up again
As i said, it worked for some on the forum, but not others (like me). Try it and see if works for you

CS5 "a problem occured while extracting some files...."

I used both Firefox and IE to download the update for CS5. All seemed to successfully download to my desktop where I wanted them. When I double clicked on the .exe file, it began to extract and got to 99% (sometimes 100%) before giving me the error "A problem occured while extracting some files. Check availabile space on your computer and the write privilages on the destination folder."
I am using Windows XP, I'm the admin so I'm not sure what privilages I need.
I have 66 G of free space
*I tried using 7zip to extract the files, did not work.
*I tried to just get into the folder which was created during the extract and clicked on set-up.exe - it gave me the message "We've encountered the following issues: Installer failed to initialize. File not found. Please download Adobe Support Advisor to detect the problem." including a link to where I can do that. I did that and so far, it is stuck on "please wait while the application initializes." I'm thinking it's not going to happen so I've come here.
Any ideas would be appreciated!

First of all, let me correct an incongruency in your post, Mr. Cox: you say it works for "almost everyone" yet also state that it fails "only" for me. These can't both be correct, and of course we all know the latter is clearly incorrect because we can see from this thread that someone else has also had the problem.
Also, I am not sure that the problem has been attributed with absolute certainty to a "bad download", although I tend to agree that it's the most likely explanation. Has it?
Now consider this: I posted here for the exact reason that Adobe needs to know this is not a problem with only one computer and one user. I took some time out of my work day because I appreciate Adobe.
They might want to know that I had the problem on a fresh install on my home computer, one that was only days ago running CS5 from ym first install, which went without a hitch. In solving this, I am happy to post any system information, error logs, checksums, or ANYTHING that Adobe would like to see that would result in the resolution of this problem. As you know I can solve the problem myself because I have the original uncorrupted files here at work. But, really, being as Adobe has decided to use a special download and installation package, which I know can be somewhat quirky from past experience, I think it is Adobe's responsibility to listen to download/installation problems. AND as their customer service has never been anything but exemplary in the past, Mr. Cox, this is exactly why I posted here. Because they do listen.
What should they do? It seems to me, although I'm no programmer, that in this day and age there is no reason that a download should be completed and still not function. There are solutions aplenty that ensure data is transmitted without error, and I quite frankly do not understand why they have not already used such a solution (if bad download is in fact the problem here). For example, can they not make a downloader that runs a checksum for us, and tells us if we have a bad download, or runs packets through one to make sure that everything is coming in correctly as we download? Can corrupted packets be discarded and redownloaded automatically so that crappy connections still get their software in pristine condition, and nobody has to post or call in about stuff like this?
That would seem to be a good idea.
Cheers,
o.0

A problem occurred when windows tried to activate. Error Code 0xC004E003

a problem occurred when windows tried to activate. Error Code 0xC004E003.
A few days ago my Windows 7 Ultimate x64 RC told me I am not genuine despite my getting the download and key from MS.
Entering a key now brings up the error message stated.
Any ideas?
I enclose the WGA Dump below:-
Diagnostic Report (1.9.0011.0):
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-
Windows Product Key Hash:
Windows Product ID: 00447-321-7001067-70081
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7100.2.00010100.0.0.001
ID: {9668C401-CD36-498F-80E3-6CDA76F205DD}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7100.winmain_win7rc.090421-1700
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office FrontPage 2003 - 100 Genuine
OGA Version: Registered, 1.7.111.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\The BORG\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{9668C401-CD36-498F-80E3-6CDA76F205DD}</UGUID><Version>1.9.0011.0</Version><OS>6.1.7100.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-KGMM7</PKey><PID>00447-321-7001067-70081</PID><PIDType>5</PIDType><SID>S-1-5-21-2152136496-1664533313-3281826444</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>965P-DS3</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F14</Version><SMBIOSVersion major="2" minor="4"/><Date>20090625000000.000000+000</Date></BIOS><HWID>AEB93607018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office FrontPage 2003</Name><Ver>11</Ver><Val>5EA9C3672EB0500</Val><Hash>GZD+9sfb5ecL3RxyV4F75a86u2M=</Hash><Pid>72079-640-0000106-55218</Pid><PidType>14</PidType></Product></Products><Applications><App Id="17" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7100.0
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID:
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00447-00140-321-700106-00-2057-7100.0000-2212009
Installation ID: 018441288775980420997375051901961760119443265545538935
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key:
License Status: Unlicensed
Remaining Windows rearm count: 3
Trusted time: 26/12/2010 06:58:17
HWID Data-->
HWID Hash Current: OgAAAAIABgABAAIAAAACAAAAAQABAAEAeqiEJpxoPi8IhcKP+Kjs2O5wLvcQUJJCHP9MNlfQmtYqhQ==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
  ACPI Table Name OEMID Value OEMTableID Value
  APIC GBT GBTUACPI
  FACP GBT GBTUACPI
  HPET GBT GBTUACPI
  MCFG GBT GBTUACPI
  SSDT PmRef Cpu0Ist
  SSDT PmRef Cpu0Ist

Hi CJS23
I edited your post to remove the product key information. Posting even partial product keys is not allowed on these forums.
The error code  0xC004E003 simply means that the Software Licensing Service reported that license evaluation failed.
Here is what you need to do.
1. Press the WINKEY+R to bring up the Run dialog box.
2. Type SLUI 4 in the box and press OK. This will start the Telephone Activation Wizard.
3. Select your country in the drop down menu and click the Next Button. Follow the instructions on the screen.
If the telephone activation fails, stay on the line and an Activation Representative will answer and avtivate the system for you.
Hope this helps.
Thank You for testing Windows 7
Ronnie Vernon MVP

Problem occuring when extending classes coming from 2 signed JAR

Hi everyone,
I have 2 signed jar called "base_signed.jar" and "extended_signed.jar" using keytool with a testing certificate generated at runtime. All goes well because with both signed JARs I can use the URLClassLoader without any java.security.AccessControlException exception.
But the first JAR contains abstract class B, the latter JAR contains a concrete class A.
The problem occurs when I try to instantiate some class A coming from "extended_signed.jar" using Class.forName("blablaclassA").newInstance() and occurs only if this class A extends some other abstract class B contained inside "base_signed.jar" .
Pratically if the class A is casted as its common JVM ancestor of B (JInternalFrame) all goes well, otherwise if I try to cast A using its direct ancestor B, I receive the following exception:
network: Connessione a http://www.orion.lan/~antares/it/weev/wipidea/plugins/MeteoradarArpavPlugin$7.class con proxy=DIRECT
Exception in thread "AWT-EventQueue-35" java.lang.ClassCastException: it.weev.wipidea.plugins.MeteoradarArpavPlugin cannot be cast to it.weev.wipidea.base.AWipideaPlugin
     at it.weev.wipidea.base.PluginLoader.loadNetworkPlugin(Unknown Source)
     at it.weev.wipidea.applet.WipideaApplet.loadPlugin(Unknown Source)
     at it.weev.wipidea.applet.WipideaApplet$1.actionPerformed(Unknown Source)
     at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)
     at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source)
     at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)
     at javax.swing.DefaultButtonModel.setPressed(Unknown Source)
     at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source)
     at java.awt.Component.processMouseEvent(Unknown Source)
     at javax.swing.JComponent.processMouseEvent(Unknown Source)
     at java.awt.Component.processEvent(Unknown Source)
     at java.awt.Container.processEvent(Unknown Source)
     at java.awt.Component.dispatchEventImpl(Unknown Source)
     at java.awt.Container.dispatchEventImpl(Unknown Source)
     at java.awt.Component.dispatchEvent(Unknown Source)
     at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
     at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
     at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
     at java.awt.Container.dispatchEventImpl(Unknown Source)
     at java.awt.Component.dispatchEvent(Unknown Source)
     at java.awt.EventQueue.dispatchEvent(Unknown Source)
     at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
     at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
     at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
     at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
     at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
     at java.awt.EventDispatchThread.run(Unknown Source)
network: Voce cache non trovata [url: http://www.orion.lan/~antares/it/weev/wipidea/base/PluginLoader.class, versione: null]
network: Connessione a http://www.orion.lan/~antares/it/weev/wipidea/base/PluginLoader.class con proxy=DIRECT
network: Voce cache non trovata [url: http://www.orion.lan/~antares/it/weev/wipidea/base/network-classpath.class, versione: null]
---The strange thing is that if I don't sign both JARs the class A is casted on B without any exception, could for security reason like hash or other? Ideally I need all JAR signed only because I plan to load classes from all over the net, but seems that URLClassLoader throws an AccessControlException when called.
Anyway just now I solve all using only the common JVM ancestor of A and B, but what could be the final solution?
Thanks, bye.

Hi Sean,
The file in question has been signed which causes issues in both OSB directly and in Eclipse when we do an import into that tool first.Can you let us know what issues you faced? Any errors? If yes, please post the same here.
Regards,
Anuj
Edited by: Anuj Dwivedi on Feb 23, 2011 9:10 PM

After Effects Warning: A problem occurred when processing OpenGL commands

Hi There Fellow Adobe After Effects Users.
Please could some one help assist me with the following error i am getting.
I bought a template and needed to do a logo animation reveal. It was done using After Effects CC for PC.
AE had to then convert it to Mac which did so successfully. I was able to modify, add my logo and render out.
The following day i opened the file again and it gave me the follwoing error:
"After Effects Warning: A problem occurred when processing OpenGL commands"
What is confusing to me is that this issue would normally appear if my graphics cards did not support OpenGL, and it would not have opened in the first place if it was not supported.
My graphics card is a - ATI Radeon HD 5770 1024 MB - running Mavericks OS. So i know that this card does support GPU acceleration.
Please could someone point me in a direction that will fix this.
Thank you so much

Thank you for the update Mylenium.
If I look at my display info, the card says OpenGL engine. Does this mean anything?
If it's not supported, then what's the point in purchasing a Mac If you cannot use AE's full capacity. Mac doesn't put Nvidia cards in there machines and on the Adobe website, ATI cards ate not listed; but in the same breath it says that most ATI cards that have come out in the past 5 years are supported. Surely Adobe and their technicians must have spoken with Mac technitions.
I am considering to buy the new Mac Pro; but am definitely going to change my mind if I cannot use AE's full compatibility. I don't see why spend so much cash if the cards aren't great.
Please could you then tell me what functions to switch off in the project file. I'll get the guy whom I bought the template from to switch of those functions.
Thank you.
Have a great day

Photoshop CS3 extended error on Installation("A Problem occurred while extracting some files....

Hi guys. I dont know if youve experienced this but I get this error whenever I try to install Photoshop CS3 Extended. The error popup message goes like this:
"A Problem occurred while extracting some files. Check available space on your computer and the write privileges on the destination folder."
Any idea? :(
thanks in advanced.
Cheers!

Welcome to the forum.
where is the file to download it directly?
With CS3, there might not be one any longer. CS4 has been out for some time. You might need to contact Adobe Customer Service for resolution. I know that they offer replacement media for a small fee, but do not know how far back they go with the versions.
For me, I always purchase the full discs, and from Adobe, so I have little experience with downloaders and with the downloadable files. Maybe someone else can offer you more direct assistance.
Good luck,
Hunt

Keeps saying a problem occured when I want to convert my PDF to DOC

Keeps saying a problem occured when I want to convert my PDF to DOC

Good day,
Sorry to hear about the trouble you're having. Could you send us a copy of the file which isn't converting correctly via our File Conversion Issue Form? In the form, please include a link to this forum post. We'll try to take a look at it for you and hopefully we can figure out what's going on.
Kind regards,
David
Acrobat Community Manager
Adobe Systems

Problem occurring when opening and saving files in AI SC5 with Windows 7

Hi, I ‘am a Graphic Designer and first time working in UAE Windows 7 is basically the only OS here. My PC is:
HP Elite 7000
Intel® Core™ i5 CPU 2.67GHz
4GB RAM
32-bit
Now to the problem, not that knowledgeable in IT stuff so here goes:
1. Problem occurring when opening and saving files in AI SC5 with Windows 7. (You will actually see a “Not Responding” word coming out while opening and saving files, whether small or large files)
2. Locked layers occasionally are moved accidentally.(Working on multiple layers is normal so we need to lock it specially the once on top. But there are times I still manage to select locked layers)
3. After typing and locking the text, pressing “V” for the arrow key shortcut is still added to the text that is locked. (After typing I lock the text layer with my mouse and Press “V” to activate the arrow key… yes the arrow key is activated but the text is still typing the actual keyboard pressed)
I’ve only use the brand new PC and installer for a month now. Not sure if this is compatibility issues or something else I’m not aware of.
Thanks in advance to people that will reply.
Cheers!!!

Well I’m still wondering if it is compatibility issues because I’m also having problem with Photoshop CS5. These 3 are all bought at the same time (PC, Illustrator and Photoshop installers). The problem I’m having in Photoshop is not that too important, every time I Ctrl+O to view files, all PSD are shown in white paper like icons, no preview, and saving as well.
Or I just purchased a corrupted or pirated installers… Adobe updates are done every time I’m prompted.

Problems occured when using BAPI_INSPECTIONPLAN_CREATE

hi,guys!
please help!
problems occurred when using BAPI_INSPECTIONPLAN_CREATE to create inspection plans.
problems as belows:
This inspection point completion is not possible for task list type Q;
Consistency check not successful when creating operation;
Inspection characteristic cannot be uniquely assigned to one operation.

Hi Alex,
There must be some data issue.
Just try to create the Inspection plan without BAPI i.e. using the transaction for the data you have and see whats happening.
Regards,
Atish

After Effect warning: A problem occurred when processing OpenGL commands

I have After Effects CS6 in a computer where also CS5.5 is installed. 64bit windows 7 Ultimate 20GB memory and two AMD Radeon HD 6900 Series Display adapters with drivers updated an hour ago (Driver date 27.7.2012, version 8.982.0.0).
When trying to use After Ecffects, I get error message "After Effect warning: A problem occurred when processing OpenGL commands" immediately when clicking Composition window.
What could be done?

Not much, I'm afraid. You probably need an older graphics driver. Other than that you could always disable the second card or play with the configuration. Unfortunately some not so smart person decided that CS6 would no longer need manual OpenGL control for the user, so there's no way to suppress it from within the program to force-revert to software-only modes in case of such issues...
Mylenium

CF 10 getting random resets : Detail: [Macromedia][SQLServer JDBC Driver]A problem occurred when attempting to contact the server (Server returned: Connection reset).

These resets appear to coincide with a clearing of the cached queries for the DSN from memory, breaking all my sub queries that try to use the initial cached one. I am grasping at straws to discover the reset culprit, the DSN tests always show OK, there is not packet loss at the switch level. If anyone has some suggestions, I am all ears!
The resets are completely random and under no load. My sql 2008 r2 box is set to unlimited connections.
An example of a DSN setup is :
Maintain Connections [x]
String Format [ ]
Max Pooled Statements 100
Timeout 20 Interval 7
Query Timeout 0
Login Timeout 30
CLOB [ ]
BLOB [ ]
Long Text Buffer 64000
Blob Buffer 64000
Validate Connection [ ]
I am running the following :
CF Enterprise 10,0,13,287689
Tomcat 7.0.23.0
Ubuntu 1204 x64
Java VM 20.4-b02
Java 1.6 (Sun Microsystems Inc)
I have seen it suggested to uncheck the maintain connections advanced options but this doesn't seem like a good approach to the problem and will cause more stress on the sql box IMHO.
I have also seen it suggested to enable Validate Connection but documentation on this is a bit sparse...
Here are more examples of the initial reset error and then the subsequent cache related errors :
Database Error Information:
Native Error Code: 0
SQL State: 08S01
Query Error: [Macromedia][SQLServer JDBC Driver]A problem occurred when attempting to contact the server (Server returned: Connection reset). Please ensure that the server parameters passed to the driver are correct and that the server is running. Also ensure that the maximum number of connections have not been exceeded for this server.
Custom Error Code: 08S01
Database Error Information:
Native Error Code: 0
SQL State: n/a
Query Error:
Query Of Queries runtime error.
Table named GlobalDetails was not found in memory. The name is misspelled or the table is not defined.
Custom Error Code: n/a
Thanks in advance to anyone who has a suggestion.

Hi, could DBA check MS SQL Server connection logs???
May be server has some limits (for example sessions, memory and e.t.c.)

!MESSAGE Problems occurred when invoking code from plug-in: "org.eclipse.jface".

Hi experts,
when in Design Studio, I have selected, Tools, Preferences and then Backend Conections, appears this problem with eclipse,
What happend?,
Thanks in advance,
!ENTRY org.eclipse.jface 4 2 2014-05-27 12:37:08.751
!MESSAGE Problems occurred when invoking code from plug-in: "org.eclipse.jface".
!STACK 0
java.lang.NullPointerException
at com.sap.ip.bi.zen.connectivity.ConnectivityPlugin.getRouterDescription(ConnectivityPlugin.java:68)
at com.sap.ip.bi.zen.ui.internal.preferences.SapLogonLabelProvider.getColumnText(SapLogonLabelProvider.java:24)
at org.eclipse.jface.viewers.TableColumnViewerLabelProvider.update(TableColumnViewerLabelProvider.java:70)
at org.eclipse.jface.viewers.ViewerColumn.refresh(ViewerColumn.java:152)
at org.eclipse.jface.viewers.AbstractTableViewer.doUpdateItem(AbstractTableViewer.java:400)
at org.eclipse.jface.viewers.StructuredViewer$UpdateItemSafeRunnable.run(StructuredViewer.java:485)
at org.eclipse.core.runtime.SafeRunner.run(SafeRunner.java:42)
at org.eclipse.ui.internal.JFaceUtil$1.run(JFaceUtil.java:49)
at org.eclipse.jface.util.SafeRunnable.run(SafeRunnable.java:175)
at org.eclipse.jface.viewers.StructuredViewer.updateItem(StructuredViewer.java:2167)
at org.eclipse.jface.viewers.AbstractTableViewer.createItem(AbstractTableViewer.java:278)
at org.eclipse.jface.viewers.AbstractTableViewer.internalRefreshAll(AbstractTableViewer.java:758)
at org.eclipse.jface.viewers.AbstractTableViewer.internalRefresh(AbstractTableViewer.java:650)
at org.eclipse.jface.viewers.AbstractTableViewer.internalRefresh(AbstractTableViewer.java:637)
at org.eclipse.jface.viewers.AbstractTableViewer$2.run(AbstractTableViewer.java:593)
at org.eclipse.jface.viewers.StructuredViewer.preservingSelection(StructuredViewer.java:1443)
at org.eclipse.jface.viewers.StructuredViewer.preservingSelection(StructuredViewer.java:1404)
at org.eclipse.jface.viewers.AbstractTableViewer.inputChanged(AbstractTableViewer.java:591)
at org.eclipse.jface.viewers.ContentViewer.setInput(ContentViewer.java:280)
at org.eclipse.jface.viewers.StructuredViewer.setInput(StructuredViewer.java:1690)
at com.sap.ip.bi.zen.ui.internal.LocalUihandler.createUiForBWConnectionsFromSapLogon(LocalUihandler.java:162)
at com.sap.ip.bi.zen.ui.internal.LocalUihandler.createUiForPreferencePageBackendSystems(LocalUihandler.java:119)
at com.sap.ip.bi.zen.ui.internal.preferences.PreferencePageBackendSystems.createContents(PreferencePageBackendSystems.java:88)
at org.eclipse.jface.preference.PreferencePage.createControl(PreferencePage.java:232)
at org.eclipse.jface.preference.PreferenceDialog.createPageControl(PreferenceDialog.java:1502)
at org.eclipse.jface.preference.PreferenceDialog$14.run(PreferenceDialog.java:1259)
at org.eclipse.core.runtime.SafeRunner.run(SafeRunner.java:42)
at org.eclipse.ui.internal.JFaceUtil$1.run(JFaceUtil.java:49)
at org.eclipse.jface.util.SafeRunnable.run(SafeRunnable.java:175)
at org.eclipse.jface.preference.PreferenceDialog.showPage(PreferenceDialog.java:1253)
at org.eclipse.ui.internal.dialogs.FilteredPreferenceDialog.showPage(FilteredPreferenceDialog.java:675)
at org.eclipse.jface.preference.PreferenceDialog$10.run(PreferenceDialog.java:709)
at org.eclipse.swt.custom.BusyIndicator.showWhile(BusyIndicator.java:70)
at org.eclipse.jface.preference.PreferenceDialog$9.selectionChanged(PreferenceDialog.java:705)
at org.eclipse.jface.viewers.StructuredViewer$3.run(StructuredViewer.java:888)
at org.eclipse.core.runtime.SafeRunner.run(SafeRunner.java:42)
at org.eclipse.ui.internal.JFaceUtil$1.run(JFaceUtil.java:49)
at org.eclipse.jface.util.SafeRunnable.run(SafeRunnable.java:175)
at org.eclipse.jface.viewers.StructuredViewer.firePostSelectionChanged(StructuredViewer.java:886)
at org.eclipse.jface.viewers.StructuredViewer.setSelection(StructuredViewer.java:1726)
at org.eclipse.jface.viewers.TreeViewer.setSelection(TreeViewer.java:1139)
at org.eclipse.jface.preference.PreferenceDialog.selectSavedItem(PreferenceDialog.java:1055)
at org.eclipse.ui.internal.dialogs.FilteredPreferenceDialog.selectSavedItem(FilteredPreferenceDialog.java:730)
at org.eclipse.jface.preference.PreferenceDialog$4.run(PreferenceDialog.java:376)
at org.eclipse.swt.custom.BusyIndicator.showWhile(BusyIndicator.java:70)
at org.eclipse.jface.preference.PreferenceDialog.createContents(PreferenceDialog.java:372)
at org.eclipse.jface.window.Window.create(Window.java:432)
at org.eclipse.jface.dialogs.Dialog.create(Dialog.java:1104)
at org.eclipse.ui.internal.dialogs.WorkbenchPreferenceDialog.createDialogOn(WorkbenchPreferenceDialog.java:102)
at org.eclipse.ui.dialogs.PreferencesUtil.createPreferenceDialogOn(PreferencesUtil.java:192)
at org.eclipse.ui.dialogs.PreferencesUtil.createPreferenceDialogOn(PreferencesUtil.java:116)
at org.eclipse.ui.internal.handlers.ShowPreferencePageHandler.execute(ShowPreferencePageHandler.java:57)
at org.eclipse.ui.internal.handlers.HandlerProxy.execute(HandlerProxy.java:290)
at org.eclipse.ui.internal.handlers.E4HandlerProxy.execute(E4HandlerProxy.java:90)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.eclipse.e4.core.internal.di.MethodRequestor.execute(MethodRequestor.java:56)
at org.eclipse.e4.core.internal.di.InjectorImpl.invokeUsingClass(InjectorImpl.java:243)
at org.eclipse.e4.core.internal.di.InjectorImpl.invoke(InjectorImpl.java:224)
at org.eclipse.e4.core.contexts.ContextInjectionFactory.invoke(ContextInjectionFactory.java:132)
at org.eclipse.e4.core.commands.internal.HandlerServiceHandler.execute(HandlerServiceHandler.java:167)
at org.eclipse.core.commands.Command.executeWithChecks(Command.java:499)
at org.eclipse.core.commands.ParameterizedCommand.executeWithChecks(ParameterizedCommand.java:508)
at org.eclipse.e4.core.commands.internal.HandlerServiceImpl.executeHandler(HandlerServiceImpl.java:213)
at org.eclipse.e4.ui.workbench.renderers.swt.HandledContributionItem.executeItem(HandledContributionItem.java:850)
at org.eclipse.e4.ui.workbench.renderers.swt.HandledContributionItem.handleWidgetSelection(HandledContributionItem.java:743)
at org.eclipse.e4.ui.workbench.renderers.swt.HandledContributionItem.access$7(HandledContributionItem.java:727)
at org.eclipse.e4.ui.workbench.renderers.swt.HandledContributionItem$4.handleEvent(HandledContributionItem.java:662)
at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:84)
at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1057)
at org.eclipse.swt.widgets.Display.runDeferredEvents(Display.java:4170)
at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3759)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine$9.run(PartRenderingEngine.java:1113)
at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:332)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.run(PartRenderingEngine.java:997)
at org.eclipse.e4.ui.internal.workbench.E4Workbench.createAndRunUI(E4Workbench.java:138)
at org.eclipse.ui.internal.Workbench$5.run(Workbench.java:610)
at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:332)
at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:567)
at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:150)
at com.sap.ip.bi.zen.ui.internal.application.ZenApplication.start(ZenApplication.java:36)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:354)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:181)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:636)
at org.eclipse.equinox.launcher.Main.basicRun(Main.java:591)
at org.eclipse.equinox.launcher.Main.run(Main.java:1450)

I just tried it on my machine; no issues in Local mode
I recommend opening a ticket/incident with SAP Support to better troubleshoot what the issue might be.
Be sure you installed the support pack with 1.2 and not the new install

Problems occurred when invoking code from plug-in: "org.eclipse.ui.workbenc

I get error when using jsp editor,
I have debugged as what is causing the error
and
I found out that when I use jstl
<c:forEach var="anything" varStatus="index">
*${index.count}*
</c:forEach>
The code ${index.count} is causing the follwoing error
!MESSAGE Problems occurred when invoking code from plug-in: "org.eclipse.ui.workbench".
!STACK 0
java.lang.NullPointerException
     at oracle.eclipse.tools.common.services.ui.refactor.internal.ArtifactRefactoringEnablementTester.hasArtifactDefinitionAtOffset(ArtifactRefactoringEnablementTester.java:73)
     at oracle.eclipse.tools.common.services.ui.refactor.internal.ArtifactRefactoringEnablementTester.test(ArtifactRefactoringEnablementTester.java:60)
     at org.eclipse.core.internal.expressions.Property.test(Property.java:58)
     at org.eclipse.core.internal.expressions.TestExpression.evaluate(TestExpression.java:99)
     at org.eclipse.core.internal.expressions.CompositeExpression.evaluateAnd(CompositeExpression.java:53)
     at org.eclipse.core.internal.expressions.WithExpression.evaluate(WithExpression.java:72)
     at org.eclipse.ui.internal.services.EvaluationResultCache.evaluate(EvaluationResultCache.java:74)
     at org.eclipse.ui.internal.services.ExpressionAuthority.evaluate(ExpressionAuthority.java:165)
     at org.eclipse.ui.internal.services.EvaluationAuthority.addEvaluationListener(EvaluationAuthority.java:79)
     at org.eclipse.ui.internal.services.EvaluationService.addEvaluationListener(EvaluationService.java:47)
     at org.eclipse.ui.internal.menus.WorkbenchMenuService.registerVisibleWhen(WorkbenchMenuService.java:884)
     at org.eclipse.ui.internal.menus.ContributionRoot.addContributionItem(ContributionRoot.java:60)
     at org.eclipse.ui.internal.menus.MenuAdditionCacheEntry.createContributionItems(MenuAdditionCacheEntry.java:188)
     at org.eclipse.ui.internal.menus.WorkbenchMenuService$5.run(WorkbenchMenuService.java:584)
     at org.eclipse.core.runtime.SafeRunner.run(SafeRunner.java:42)
     at org.eclipse.ui.internal.menus.WorkbenchMenuService.processAdditions(WorkbenchMenuService.java:656)
     at org.eclipse.ui.internal.menus.WorkbenchMenuService.addContributionsToManager(WorkbenchMenuService.java:744)
     at org.eclipse.ui.internal.menus.WorkbenchMenuService.populateContributionManager(WorkbenchMenuService.java:730)
     at org.eclipse.ui.internal.menus.WorkbenchMenuService.addContributionsToManager(WorkbenchMenuService.java:782)
     at org.eclipse.ui.internal.menus.WorkbenchMenuService.populateContributionManager(WorkbenchMenuService.java:730)
     at org.eclipse.ui.internal.menus.SlaveMenuService.populateContributionManager(SlaveMenuService.java:203)
     at org.eclipse.ui.internal.menus.SlaveMenuService.populateContributionManager(SlaveMenuService.java:76)
     at org.eclipse.ui.internal.PopupMenuExtender.addMenuContributions(PopupMenuExtender.java:357)
     at org.eclipse.ui.internal.PopupMenuExtender.menuAboutToShow(PopupMenuExtender.java:335)
     at org.eclipse.jface.action.MenuManager.fireAboutToShow(MenuManager.java:342)
     at org.eclipse.jface.action.MenuManager.handleAboutToShow(MenuManager.java:473)
     at org.eclipse.jface.action.MenuManager.access$1(MenuManager.java:469)
     at org.eclipse.jface.action.MenuManager$2.menuShown(MenuManager.java:495)
     at org.eclipse.swt.widgets.TypedListener.handleEvent(TypedListener.java:247)
     at org.eclipse.swt.widgets.EventTable.sendEvent(EventTable.java:84)
     at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1053)
     at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1077)
     at org.eclipse.swt.widgets.Widget.sendEvent(Widget.java:1058)
     at org.eclipse.swt.widgets.Control.WM_INITMENUPOPUP(Control.java:4881)
     at org.eclipse.swt.widgets.Control.windowProc(Control.java:4557)
     at org.eclipse.swt.widgets.Canvas.windowProc(Canvas.java:341)
     at org.eclipse.swt.widgets.Decorations.windowProc(Decorations.java:1610)
     at org.eclipse.swt.widgets.Shell.windowProc(Shell.java:2061)
     at org.eclipse.swt.widgets.Display.windowProc(Display.java:4972)
     at org.eclipse.swt.internal.win32.OS.TrackPopupMenu(Native Method)
     at org.eclipse.swt.widgets.Menu._setVisible(Menu.java:256)
     at org.eclipse.swt.widgets.Display.runPopups(Display.java:4206)
     at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3748)
     at org.eclipse.ui.internal.Workbench.runEventLoop(Workbench.java:2701)
     at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:2665)
     at org.eclipse.ui.internal.Workbench.access$4(Workbench.java:2499)
     at org.eclipse.ui.internal.Workbench$7.run(Workbench.java:679)
     at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:332)
     at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:668)
     at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:149)
     at org.eclipse.ui.internal.ide.application.IDEApplication.start(IDEApplication.java:123)
     at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196)
     at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
     at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
     at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:344)
     at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
     at java.lang.reflect.Method.invoke(Unknown Source)
     at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:622)
     at org.eclipse.equinox.launcher.Main.basicRun(Main.java:577)
     at org.eclipse.equinox.launcher.Main.run(Main.java:1410)

Thanks for the post. This issue was noted recently, a bug was logged, and a fix has been made that will be part of the upcoming release of OEPE. Appreciate your support in reporting this issue.
Kind regards,
Carlin

Problem occured when extracting archive-- student edition

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