Problem of deployment of crystal report on development client

Hi,
We have a issue with running crystal report on our development server.
After crystal report files (.rpt) is saved on the BOE server, when it
is opened through InfoViewApp or OpenDocument, the connection to MySQL failed, the error message "Failed to open the connection"
Both 32-bits and 64-bits MySQL ODBC connectors are installed on the machine and both system and user DSN has been added on the system. After setting the database configuration in the CmcApp, there is no connection problem when opening the rpt file directly with another crystal report development platform, data can be correctly drawn when previewing the report.
Can you help to trouble shoot the issue ?
Any help is highly appreciated.

Hi Thomas
If you are facing issue with your report only from the enterprise, I would suggest you to post you question in the Expert Forums » Business Objects » BusinessObjects Enterprise Administration.
Regards
Sourashree

Similar Messages

Problem of Deployment of crystal report on a x64-development client

Hi,
We have a issue with running crystal report on our development server (with OS = 64-bit Window Server 2003).
After crystal report files (.rpt) is saved on the BOE server (32-bit), when it is opened through InfoViewApp or OpenDocument, the connection to MySQL failed, the error message "Failed to open the connection"
Both 32-bits and 64-bits MySQL ODBC connectors are installed on the machine and both system and user DSN has been added on the system. After setting the database configuration in the CmcApp, there is no connection problem when opening the rpt file directly with another crystal report development platform, data can be correctly drawn when previewing the report.
Can you help to trouble shoot the issue ?
Any help is highly appreciated.

Hi Thomas,
I'm not sure it's related but we've run into other ODBC issues due to the 2 seperate REG keys where ODBC is managed in 64 bit windows.
"Copy your Business Objects ODBC-related registry keys to the Win64 branch of the registry. Open regedit.exe and copy the CMS and Audit DSN keys (manually, by re-creating them -- takes 5-10 minutes) from HKEY_LOCAL_MACHINE\Software\ODBC\ODBC.INI\ to HKEY_LOCAL_MACHINE\Software\Wow6432Node\ODBC\ODBC.INI\ "
If you aren't familiar with editing your windows registry or backing it up please open a message with support as any mistaked could potentially cause worse problems with your OS.
Hope this helps...
Regards,
Tim

Crystal Report XI Developer Installation issue.

Hello,
I have recently installed Crystal Report XI Developer with a view to developing a C# application that will use the embedded Crystal Viewer to view previously published Crystal Reports. This will replace an application we wrote in visual basic that used Crystal Reports version 9.0 to do its job.
My problem is that the redistributable runtime files that I expected to come with the installation do not seem to be present on my system. I will need them to both redevelop the application and provide as part of our installation program.
I discovered this when a prototype I had developed using a time limited trail version of Crystal stopped working once I had unistalled it and installed the replacement developer edition.
The prototype failed with the message:
u201CAn error has occurred while attempting to load the Crystal Reports runtime.
Either the Crystal Reports registry key permission are insufficient or the Crystal Reports runtime is not installed correctly.
Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64 or Itanium) required. Please go to http://www.businessobjects.com/support for more information. u201C
Looking into this further I discovered the root of the problem was that the protoype was expecting to use a higher version of assemblies than were still present on my system. All I have now is 10.5.3700.0. which I believe coresponds to the version those that are supplied with Visual Studio 2008. I was expecting to see version 11.0.3300.0 assemblies becoming available.
I have looked on the site but cannot see an msi file available for Crystal XI ... there is a lot of talk about merge modules but I do not yet know how of if these will provide me with what I need.
Help on this would be very gratefully recieved..
Thanks.

Hi Martyn,
You are correct, you installed the version for CR 2008. We don't have a MSI for CR XI. You'll have to build your own deployment package using the MSM's which you can downlaod from this [link|https://smpdl.sap-ag.de/~sapidp/012002523100006008972008E/crXI_net_mm.zip]:
What you are looking for is "Merge Modules for Crystal Reports XI .NET Deployments"
Thank you,
Don

VS2008/VS2005 and Crystal Reports 2008 Developer

Hi,
1.) I am using VS2008 and Crystal Reports 2008 Developer. Are there any issues I need to consider when developing using both of the above? (or with VS2005)
2.) The confusion for me is in regards to the SDK. From what I understand from articles etc is that using CR 2008 dev we can use the .NET SDK or RAS SDK for development purposes?
3.) So downloaded the sample code for RAS .NET from [here|https://www.sdn.sap.com/irj/boc/businessobjects-samples?rid=/webcontent/uuid/80774579-b086-2b10-db91-ed58c4dda375] and tried "DatabaseLogon_CS" example, as the option. It automatically opened in VS2005 (no problem) however it would not run.
I would get an error :
Failed to connect to server "localhost".
Error returned from Windows Sockets API : 0.
and line causing this is >>> rcd.Open(ref path, 0);
Code below:
        string sampleReportPath = @"C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\Samples\en\Reports\Demonstration\World Sales Report.rpt";
        object path = (object)sampleReportPath;
        // Create an instance of the ReportClientDocument.
        ReportClientDocument rcd = new ReportClientDocumentClass();
        // Set the location of the RAS server.
        rcd.ReportAppServer = "localhost";
        // Use the Open() method of the ReportClientDocument to open the report.
        rcd.Open(ref path, 0);
I have been able to open the RPT file by itself. So it does 'see' the database.
Reason why it would not run?
Any help would be appreciated. Thanks

If you're using the sample code from our website, make sure you have uncommented the InprocRAS option in the ConfigureCrystalReports method (see below). From your error description it seems like you're using the unmanaged RAS option, which requires a RAS server.
private void ConfigureCrystalReports()
        /* The following methods implement the same sample functionality in three different RAS
         * scenarios. Uncomment the method you would like to use.
         * - inprocRAS() logs onto a databse using RAS and SQL authentication.
         * - managedRAS() logs onto a database using RAS and SQL authentication from a managed RAS server.
         * - unmanagedRAS () logs onto a database using RAS and SQL authentication from an unmanaged RAS server.
         * Undocument the call to the method which applies to your appropriate RAS settings.
        DatabaseLogon_inprocRAS();
        //DatabaseLogon_managedRAS();
        //DatabaseLogon_unmanagedRAS();

Integrating Crystal Report 2008 Developer with Visual Studio 2008 Standard

I have Crystal Reports 2008 Developer version 12.0.0.683 on my computer. I also have Visual Studio 2008 Standard. I know the standard edition of VS 2008 does not have the bundled crystal reports, but since I bought the full version of CR 2008 separately, I figure I should be able to use CR within VS 2008. The problem I am facing is integrating Crystal Reports with Visual Studio, so I can create reports from within visual studio.
Crystal Reports was installed first and then Visual Studio. As per suggestions on this and other forums, I repaired my installation of Crystal Reports, but that did not help. I then ran Visual Studio integration manager, but when I run it, it only detects Visual Studio as the currently installed IDE, but does not detect CR 2008. I downloaded service pack 2 for CR, but have not installed it yet. I do not want to install it if it is not going to help. I would also like to avoid uninstalling my copy of CR if at all possible.
I am a newbie at development in visual studio. Any help will be highly appreciated.
Thanks,
Rajib

Don't want to go against what Jason said as it may be correct - if we go strictly by the documentation provided (sorry Jason, Dan says...). However, here is something to try;
Uninstall CR. Look for any left overs; c:\program files\business objects\... and delete all of that.
Look in the registry for HKLM\software\business objects and remove the business objects entry.
Download CR 2008 from here:
http://www.sap.com/solutions/sapbusinessobjects/sme/freetrials/index.epx
That is a trial version and I believe it is already at SP 1. Use your keycode to install. Once this is done, you should have the ability to use CR in .NET. I'd recommend you do apply sp 2 now also.
Ludek
Follow us on Twitter
http://twitter.com/SAPCRNetSup

Crystal Reports XI Developer Release 2

What is the upgrade method of going from Crystal Reports XI Developer to Crystal Reports XI Developer Release 2.
I've seen mention on other forums and help-desk websites that it is a free upgrade for a registered user of Crystal Reports XI Developer. However, I can't how this is done.

Hello,
There are a number of ways to get the physical download. Here's one that's pretty easy. Go to the [Downloads page |http://service.sap.com/sap/bc/bsp/spn/bobj_download/main.htm]for Crystal Reports and set the search criteria for service packs for Crystal Reports XI R2.
Software Product: Crystal Reports
Product Version: XI Release 2
Software Type: Service Pack
You'll see a number of downloads. Download one of the Full Build packages like "Crystal Reports XI Release 2 - Service Pack 4 Full Build".
After downloading CR XI R2 you should uninstall CR XI and then install CR XI R2. CR XI R2 is not really an upgrade to CR XI. It is it's own stand alone version.
You'll sometimes see issues in Crystal Reports if you don't fully remove CR XI by following manual cleaning steps. You may need to do the following from SAP Note 1218535 - How to manually uninstall Crystal Reports XI:
+++++++++++++++++++++++++
Symptom
Crystal Reports XI is installed on your computer. You need to manually uninstall Crystal Reports XI for one of the following reasons:
To verify that all Crystal Reports XI components have been completely removed prior to installing a later version of Crystal Reports.
To remove the remaining Crystal Reports XI components that have not been removed using the 'Add/Remove Programs' command (Start > Settings > Control Panel).
To remove the remaining Crystal Reports XI components that have not been removed using the Setup.exe file from Crystal Reports XI installation CD.
Resolution
Before getting started, uninstall Crystal Reports XI by launching the Setup.exe file from the installation CD or by using the 'Add/Remove Programs' command. If either of these methods fails to remove all Crystal Reports directories, files and registry keys, then continue with the resolution of this article.
WARNING: This resolution can be applied if Crystal Reports XI is the only software installed on the computer that uses the Business Objects directories, files and registry keys.
For example, Crystal Analysis, Crystal Enterprise and BusinessObjects Enterprise XI are applications that may share the same directories, files and registry keys. Removing these directories, files and registry keys may cause other software to function incorrectly.
1. To manually uninstall Crystal Reports XI, delete the following directories:
C:\Program Files\Common Files\Business Objects\3.0
C:\Program Files\Business Objects
NOTE: Do not remove the directory C:\Program Files\Common Files\Business Objects\3.0 if you have BusinessObjects Enterprise XI or Crystal Reports Server XI installed. These files are shared by both applications and removal of these files will cause Business ObjectsEnterprise XI and Crystal Reports Server XI to function incorrectly.
WARNING: The following resolution involves editing the registry. Using the Registry Editor incorrectly can cause serious problems that may require you to reinstall the Microsoft Windows operating system. Use the Registry Editor at your own risk.
HELP: For information on how to edit the registry key, view the 'Changing Keys And Values' online Help topic in the Registry Editor (Regedit.exe).
RECOMMENDATION: It is strongly recommended that you make a backup copy of the registry files (System.dat and User.dat on Win9x computers) before you edit the registry.
2. Delete the following registry keys:
HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 11.0\Crystal Reports\
HKEY_CURRENT_USER\Software\Business Objects\Suite 11.0\Crystal Reports
HKEY_USERS\S-#-#-##-...-####\Software\Business Objects\Suite 11.0\Crystal Reports
The number signs (#) represent a series of numbers that are different on each computer.
After making changes to the registry, restart the affected service or application as required.
++++++++++++++++++++++++
Sincerely,
Dan Kelleher

Crystal Reports XI Developer in 64 bits - ODBC Oracle

Hello
Operating System: Microsoft Windows Server 2003 R2 Standard x64 Edition Service Pack 2
Crystal Version: Crystal Reports XI Developer Full Product (Spanish)
ODBC installed: Oracle 9.2 through c:WINDOWSSysWOW64odbcad32. (32-bit ODBC Administrator)
Test succeeded from 32-bit ODBC Administrator
Problem: In Crystal Reports, when I choose the previous data source appears the error:
   No se pudo abrir la conexion.
   Detalles: 08004:[Oracle][ODBC][Ora]ORA-12154: TNS:no se ha podido resolver el nombre de servicio
   Código del proveedor de base de datos: 12154
Thanks
Edited by: Josep Maria Barón Isanta on Feb 20, 2009 1:09 PM

Hi Josep,
You can follow the below link.
Just check if the version of oracle is supported with 64 bit version.
Else just follow the below:
The issue has been identified and tracked.If Business Objects Enterprise is installed to a location containing brackets in the folder path, for example, C:\Program Files (x86)\, it will be unable to connect to any Oracle database. Certain Oracle database clients such as version 10.2.0.2 or 10.1.0.2., do not function properly with any application which has brackets in its folder path.
Resolution :
There are two options to resolve this:
When installing Business Objects Enterprise, please choose an install path that does not contain brackets such as C:\Program Files x86\ or contact Oracle support for an updated database client.
This issue is Oracle bug 3807408 and can be fixed by applying 10.2.0.1 Patch 6. This can be downloaded from Meta link if you have an account:
http://updates.oracle.com/ARULink/PatchDetails/process_form?patch_num=5059238
Just copy   the link and down load the patch from the oracle, for this you need to be registered in the oracle product download site.
Hope this helps you.
Regards,
Naveen.

Crystal Reports XI Developer Edition - Invalid Key

Hi All,
I have downloaded Crystal Reports XI Developer Edition trial from Business Objects site and received the key for the same by email.
Key Code: CP80U-F1YV0X7-0006VH1-AP81
When i input the same key during installation, i receive an error message saying the key is invalid. I tried again by re-registering and got the same key from Business Objects.
Has any one faced this problem? Please help me in getting the right key.
regards,
Pruthvi R

Hi Pruthvi,
Try this:
For a new key:
Request key codes for new orders via SAP Marketplace (SMP), will receive a download letter on new purchases providing them with their SMP login credentials. Using these credentials you can login and click in the "Keys & Requests" tab > Request a License key.
If your Key code does not work
You need create a customer message https://websmp107.sap-ag.de/message using component XX-SER-LIKEY-BOJ.
Regards,
Shweta

Problem while importing a Crystal Report in SAP Business One

Hi Experts,
I am facing a problem while importing a Crystal Report in SAP Business One, it displaying an error "No matching records found 'Queries' (OUQR) (ODBC -2028) [Message 131-183]" , and there is no use of this table OUQR in the Query.
Kindly let me know the solution.
Regards
Rahul Singh

Hi Rhaul,
i don't exactly know why this is a problem, but if your not on latest (881 p10) then upgrade and try again.
Or as a workaround,
try saveing from CR to SAP with the CR add-on. That usualy works better then the import.
Regards,
D

DEPLOYMENT OF CRYSTAL REPORT IN SAP B1

Dear sir
I want to deploy my crystal report in to sap b1
ant want that onle permited user can see that
please help me
Regards
Anand Kmar Pandey

Hi Anand.....
You can import Crystal Reports and you can give Authorization for Crystal Reports like normal Authorization as SAP has that Provision.
Please check this video regarding Crystal reports.....
http://www.youtube.com/watch?v=bKLtTDNpQMM
Regards,
Rahul

Problem to run the Crystal report inside from SAP B1 based on SQL views.

Hello,
I have a problem to run my Crystal report inside from SAP B1 which is based on SQL views.And the SQL views are stored in a separate database in SQL server.The error which i am getting is saying the the tablename does not exist.What i need to do in order to sort this problem.
Great if somebody can help me to sort out this so that i can run my report based on SQL views stored on separate database other than SAP databases inside from SAP B1.
Edited by: rozenagrawal on Apr 19, 2011 11:51 AM

Try using a SQL synonym in your company database for the views outside the company database. I don't know if SBO will let you get away with it, but its worth a shot.
If your company database is MyCompany and you have a view called MyView in Views database, assuming the view belongs to schema dbo, and you want the synonym to belong to dbo schema in your company database, run this:
Use MyCompany
go
create synonym dbo.OutsiderView for
Views.dbo.MyView
go
select * from OutsiderView
The select statement should return the contents of MyView in the Views database while you are connected to your MyCompany database.
For more info, see the Books Online for MSSQL on topic synonym.
You will need to change your CR options to include displaying synonyms along with tables, views, etc. You may also need to grant select to B1 users.
Edited by: Cindy Lange on Apr 21, 2011 4:00 PM

Deployment of Crystal Report

I am getting this error when iam deploying a crystal report website. I need help pliz.
Server Error in '/ftreports' Application.
Configuration Error
Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately.
Parser Error Message: Could not load file or assembly 'CrystalDecisions.Web, Version=10.2.3600.0, Culture=neutral, PublicKeyToken=692fbea5521e1304' or one of its dependencies. The system cannot find the file specified.
Source Error:
Line 22: <xhtmlConformance mode="Legacy"/>
Line 23: <httpHandlers>
Line 24: <add verb="GET" path="CrystalImageHandler.aspx" type="CrystalDecisions.Web.CrystalImageHandler, CrystalDecisions.Web, Version=10.2.3600.0, Culture=neutral, PublicKeyToken=692fbea5521e1304"/>
Line 25: </httpHandlers>
Line 26: </system.web>
Source File: C:\ftReports\web.config Line: 24
Assembly Load Trace: The following information can be helpful to determine why the assembly 'CrystalDecisions.Web, Version=10.2.3600.0, Culture=neutral, PublicKeyToken=692fbea5521e1304' could not be loaded.
WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].
Version Information: Microsoft .NET Framework Version:2.0.50727.832; ASP.NET Version:2.0.50727.832

There's not enough info to help troubleshoot the issue as there could be many reasons for the error to occur. One thing that does come to mind is that you may be missing a runtime file. Make sure you used the Crystal Reprots merge modules (msm) or the windows installer (.msi) to install the CR runtime on the web server. There's a lot of info on the BOBJ support site and the <a href="http://devlibrary.businessobjects.com/BusinessObjectsXIR2SP2/en/devsuite.htm" target="_blank">DevLibrary</a> on how to deploy CR applications.It might be worth calling the BOBJ support team to help troubleshoot in case there is some specific configuration in your deployment that could be causing the error.-MJ

Crystal Report XI developer kit not running after install

Hi, I am new in Crystal Report. We just purchased Crystal Report XI developer kit, and I installed it on a windows 2003 server with sp II. But when I go to program file-> BusinessObjects XI->Crystal Reports->Crystal Reports XI to try to launch Crystal Report, nothing show up, not even an error message. I did unistall and reinstall the software again once, but still the same. On the server, there is .NET framework 2.0.
Anybody please help how to make Crystal Report XI up running.
Thanks,
Qiaomei

Ludek,
I am quite confused too. I could not find about | help anywhere related to Cyrstal Report. I wish I could attach an image to show you if I can. Here is what it looks like if I go to programs
from start->programs ->
BusinessObjects XI -> Crystal Reports----
>Crystal Reports for .Net Samples
Crystal Reports XI -
Business Objects License Manager -
Crystal Reports XI
Registration Wizard
Report Designer Component Samples
If I go to Business Objects License Manager, the first line of the window is
Product: Crystal Reports Developer
I am not sure if this can help you understand what I have.
Thanks.
Edited by: fqmchy on Mar 30, 2009 7:19 PM
Edited by: fqmchy on Mar 30, 2009 7:20 PM

How do I deploy my Crystal Reports webapp???

Post Author: figue
CA Forum: .NET
Hi, i've developed a web application using Visual Studio .Net and using the Crystal Reports for Visual Studio 2005. I've read almost all the "how-tos" that are available on the net to solve my situation, but i couldn't manage to deploy my application.
I have no physical access to the web server, and i cannot execute a .exe or a .msi installer (i cannot use the "merge modules" solution).The only solution i think may help me is copying the Crystal Reports dll's to my BIN folder and using those dll's instead of using the GAC references.Here's what i've done:- I copied all the dll's that I found on Program Files/Common Files/Business Objects/2.7/Managed into my app's BIN folder.- I deleted all the references to the Crystal Reports' assemblies from my solution's property pages. FIRST PROBLEM: The references were deleted, but when I closed the solution, and opened it again, all the references returned.. After trying again and again, they finally dissapeared.- I tryied to add the references to the dll's that were into my app's BIN folder, but when I browse the file, select it, and accept the dialog box, nothing happens. No reference is added into the References window.- I tryied to add the GAC references again, to return to the previous state, but it's the same, i select the reference from the GAC and when i accept the dialog box, nothing happens.- I thought that maybe my pc has some troubles with the installed versions of crystal reports (i hace 8.5, XI and CR for VS 2005 installed), so i created a Virtual Machine, Installed VS 2005 and created a new web application with one .aspx and one .rpt and tryied to change the GAC's references for the BIN's DLLs. The same thing happend.
Can somebody please help me? I'm gettin' really tired of trying and trying things and not gettin' in solved.
Regards from Argentina

Post Author: Ted Ueda
CA Forum: .NET
Unfortunately, xcopy deployments of Crystal Reports .NET assemblies won't work, since they rely on some dll's via COM-Interop.
Those components have to be registered on the server - via merge modules install - and regretably, you're restricted from doing so.
Sincerely,
Ted Ueda

Crystal Reports Error, Developer Edition, XI R2

Post Author: squiggly12
CA Forum: Deployment
I have a non embedded report sitting on a network server, and I have a program that when a menu link is clicked, it calls a .net dll which then popluates a .net 2.0 dataset, then crystal will load that table, and display my report. This works fine on any computer that has a full install of crystal, but when i try to run it from a client computer, this error shows.
I was going to add an image to this post, but I am not able to as the little insert/edit image button isn't working. So i'm going to type out the full error message.
An error has occurred while attempting to load the crystal reports runtime.
Either the crystal reports registry key permissions are insufficient or the crystal reports runtime is not installed correctly.
please install the appropriate crystal reports redistributable (crredist*.msi) containing the currect version of the crystal reports runtime (x86, x64, or itanium) required. Please go to http://ww.businessobjects.com/support for more information.
[OK button here]

Any news on this thread, I have exactly the same problem, at this time, It has passed 2 years, and I do not find any solution yet!
Can anyone provide me on solution.
I have bought CR XI, I have installed Vista x64 on my developer machine, and I will not rollback to Windows XP x86.
Does BO have one Runtime (AT LEAST for develop), because I can build reports, but I cannot test them because the code does not run without the x64 version of the Runtime.
If I do not have any solution in 2 weeks I will garbage Crystal Reports and go for Another solution, and start selling another solutions integrated on our products.
Thanks
Rui Silva

Problem of deployment of crystal report on development client

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