Problem of installing acrobat X pro of CS6 master collection

I could not install the acrobat X pro of CS6 master collection, I am using window 7, and I checked my computer is fulfilled all the system requirment for the software, but it show " find problem during the installation. What could I do?
Below is the system message:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW050 ... WARNING: DW065, DW066 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 2 warning(s)
WARNING: DW065: Display requirements not met for {E8AD3069-9EB7-4BA8-8BFE-83F4E69355C0} CS6 Master Collection 6.0.0.0
WARNING: DW066: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
ERROR: Install MSI payload failed with error: 1603 - 安裝時發生嚴重錯誤。
MSI Error message: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050:  - Acrobat Professional: Install failed

See the following help document:
Exit Code: 6, Exit Code: 7 Installation Errors -
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

Similar Messages

  • Unable to install Adobe Acrobat X from the CS6 Master Collection

    I'm unable to install Adobe Acrobat X from the CS6 Master Collection. How do I get it installed?

    Hello Jeff,
    I received an error message when trying to install from the new CS6 that was pushed out to our computers at work.  I found my old Adobe Acrobat 10 and reinstalled it.  It works okay now.

  • Acrobat 11 pro (Creative Cloud master collection licence) doesn't save files changes only from the network and a user profile. We can't recreate the user profile due other programs setting

    Steps to reproduce bug:
    1. edit .pdf file from  MS network (i.e a share).
    1.1 Browsing the network.
    1.2 Once that the file is found.
    1.3 Select the file, right click and select edit with Adobe Acrobat".
    2. save changes.
    Results:
    I get message box  "document could not save because write access was not granted. only read"
    Expected results: I have to save the file because the user has all rights file’s security.
    Can you help me ?
    Thanks in advance
    Enrico

    First, you should ask in Acrobat
    The Cloud forum is not about using individual programs
    The Cloud forum is about the Cloud as a delivery & install process
    If you will start at the Forums Index https://forums.adobe.com/welcome
    You will be able to select a forum for the specific Adobe product(s) you use
    Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll
    Second, different program, but what helps with SOME permission errors is in the link below
    Run as Administrator http://forums.adobe.com/thread/969395 (Encore + "All" Premiere)

  • CS6 - cannot install Acrobat X Pro

    Upon installed everything from the CS6 pack, it pops up that Acrobat X Pro cannot be installed with error message :
    ERROR: DW050:  - Acrobat Professional: Install failed
    Any idea?

    Mid of Aug. 2013, I bought a new Lenovo T430s notebook pc  & Adobe CS6 Master Collection (student edition, ENGLISH Version) in Hong Kong, then find out i could not install first all of the software in CS6 Master collection, and then could install all other software in CS6 Master collection,except Acrobat X Pro could not be installed.
    I use many methods listed in Adobe Help Community and had installation for over 5 times still cannot work it out.
    I then call to Adobe Technical Support Hotline: 852- 3071 4922 in Hong Kong, Mr David Leung at technical support talked to me three times in a week, and we communciate by email too.
    Over the phone, David Leung instructed to install Acrobat X Pro from my notebook pc 's safe mode by type in "misconfig" at run, but still could not install Acrobat X Pro from CS6 Master collection.
    Here are the whole case, and method to solve it, anyone face similar installation problem that could not install Acrobat X Pro from Adobe CS6 Master Collection under Window 8, could try this method that I use, and i could install Acrobat X Pro in success by myself finally over 10 days.
    Computer for install the software:
    - a NEW Lenovo Notebook computer, Model T430s, Window 8 (Traditional Chinese Version), Microsoft Office 2013,
    NO Anti-virsus software and other software are installed, deleted Adobe AIR installed in the notebook computer
    Actions Taken try to install CS6 Master Collection and Acrobat X Pro (* BUT NOT WORK):
    - use Adobe Creative Cloud Cleaner Tool
    - set Regional Language Setting to UK English in computer
    - reinstall CS6 master collection, and Acrobat X Pro for few times
    - used another new set up administrator account to log in computer to install the software
    Notes:
    - First time to install CS6 master collection, only Acrobat X Pro and InDesign Software BOTH could not installed successfully.Then base on a Chinese user in China posted info online from google, and use his method to delete 'Caps.db' and 'pdb.db' in Program Files(x86)/common files/adobe/caps, then re-install CS6 master collection, then InDesign and other software could be installed, but only Acrobat X Pro still cannot be installed.
    Aug 23. 2013, I click on the given link from Adobe techncial support David Leung by email: 
    http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.htmlhttp://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    I read the solutions info at the link ant then take the following action:
    Action DONE:
    Go to  D:\Adobe CS6\payloads\Microsoft_VC80_CRT_x86
    -         Then see its Install Shield Wizard, and CLICK “Repair” Icon, then enter
    -         Then install the Acrobat X Pro of the CS6 Master collection
    -         Then show this error after installation is not done successfully
    -         * Note: now has only Three Error messages
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW050 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s), 0 warning(s)
    ----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
    ERROR: Error 1335.The cabinet file 'Data1.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.
    ERROR: Install MSI payload failed with error: 1603 - 安裝時發生嚴重錯誤。
    MSI Error message: Error 1335.The cabinet file 'Data1.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Acrobat Professional: Install failed
    I see one of the error message is Error 1335 , which has shown in some of the past trial installation of Acrobat X Pro from Cs6 master collection.  I then go to search error 1335 on Adobe help community online and see this link info:
    http://helpx.adobe.com/creative-suite/kb/install-error-1311-1335-or.html
    Error 1311, 1335, or 2350 "Source file not found...data1.cab" |Install Adobe products | Windows
    I then use its mention method, I COPY the DISC 1 of Adobe Cs6 master collection from the D: of my notebook computer to my computer Desktop 's new folder (I make a new folder on desktop first). Then I install the Acrobat X Pro from the copied whole disc 1 at the Desktop folder, then I could install Acrobat X Pro immediately and successfully to my Window 8 (Chinese) platform notebook computer. I could use Acrobat X Pro (i.e Acrobat 10.0) at the computer now.  It means to install Acrobat X Pro from DESKTOP is the solution.
    ** FOR ADOBE:
    Share these with you, hope it could help, and wish ADOBE could archive my case and this method to help all others.
    Normal users same as me must feel frustrations if could not install Adobe software. ADOBE as an international software developer should fix the bugs asap once it already know the bugs relate to Window 8 or any other new pc software may crash Adobe software !!!
    ZenZenSun
    Hong Kong

  • Failure to install Acrobat X Pro

    I repeatedly tried to install Acrobat X Pro from my Master Collection disc, but it failed. Any advice?
    Really thanks.

    I've just worked several times with your option, but still failed. Even I've already removed Acrobat reader XI. So what's the problem?Thanks.
    Date: Mon, 9 Sep 2013 07:22:47 -0700
    From: [email protected]
    To: [email protected]
    Subject: Failure to install Acrobat X Pro
        Re: Failure to install Acrobat X Pro
        created by Ankit Khurana in Downloading, Installing, Setting Up - View the full discussion
    I hope you are extracting the complete Master collection suite and while installation it gives you an option to choose the products, then choose Acrobat from the list
         Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5665268#5665268
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         Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community
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  • Installing Acrobat X pro. I own Creative Suite 5.5, I install all (I have problem to installAcrobat X pro.

    Problem Installing Acrobat X pro. I own Creative Suite 5.5, I install all but I have problem to installAcrobat X pro.
    I tried all the soulutions you proposed but nothing work.
    Now I have installed it as a trial and it works.  it asks for a SN, i insert my own onw SN but it does nor WORK. !!!!!!!
    CAN YOU HELP ME???

    Hello ,
    To install  Acrobat X Pro from CS6 suite, please follow these steps,
    1. If you have installation Disk, browse the files from the disk  an navigate to "payloads\AcrobatProfessional10.0-EFG"
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    2. Run AcroPro installer  and install  Acrobat as a trial.
    3. Once you install Acrobat,  before launching it,  follow the steps from the below document link.
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  • Install Acrobat X pro. I own Creative Suite 6, I install all (I have problem to installAcrobat X pro

    I own Creative Suite 6, I install all, but I have problem to install Acrobat X pro.

    Hello ,
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    1. If you have installation Disk, browse the files from the disk  an navigate to "payloads\AcrobatProfessional10.0-EFG"
        ( if you have downloaded CS6 suite, please navigate to "payloads\AcrobatProfessional10.0-EFG" from the  extracted files. )
    2. Run AcroPro installer  and install  Acrobat as a trial.
    3. Once you install Acrobat,  before launching it,  follow the steps from the below document link.
    http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days. html
    Regards,
    Yuvraj.

  • Serial number CS6 Master collection is invalid?

    My CS6 Master collection went in Tryout mode and now the serial number entered is invalid?
    How to fix this?
    Thanks for your help
    Tino

    No not all went in trial mode. Bridge no notification but for example Indesign yes trial mode also.
    With checking this I now see that Photoshop is not working anymore.
    How strange all this.
    What I think is very strange is that I cannot install anything from my Adobe CS6 Master collection dvd with my serial number.
    Like the serial number is locked, is that possible and how to get this all working again?

  • Can't load previously installed Acrobat 9 Pro after my CS6 trial expired.

    Can't load previously installed Acrobat 9 Pro after my CS6 trial expired. Keeps asking to buy the trial version or license the software (in reference to the CS6 trial, even though I'm loading my own Acrobat 9 Pro from my CS4 Creative Suite I purchased and had previously installed--still installed to my knowledge...at least I never uninstalled it anyway, if that helps)
    Thank you!

    Yes. I have tried to repair it, but it still didn't work. I had to completely uninstall - reboot - then do a clean install. Works beautifully for a few weeks, then nothing.

  • Installed CS6 Master Collection. ACROBAT PRO X not working!!

    I just downloaded CS6 Master Collection (with Serial #) on my new laptop- Dell Precision M4800 (32 GB ram, 256 SSD, NVIDIA K2100M, Windows 7 Pro (64-bit).
    All apps downloaded but Acrobat Pro X.
    I tried using the Acrofix, but it doesn't even open. I downloaded it and it doesn't run. I've also uninstalled, restarted my laptop, and re installed.. nothing seems to be working with Acrobat X.
    Anyone know how I can install Acrobat Pro X??
    thanks!

    Please refer to following article:
    http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html
    Regards,
    Anoop

  • Tried to reinstall my CS6 master collection onto my iMac. It will not install - In Design, Fireworks, Premiere Pro, Encore, After Effects, Flash Professional, Photoshop, Illustrator & Prelude. Could you give me some advice. I noticed problems when I was d

    Tried to reinstall my CS6 master collection onto my iMac. It will not install - In Design, Fireworks, Premiere Pro, Encore, After Effects, Flash Professional, Photoshop, Illustrator & Prelude. Could you give me some advice. I noticed problems when I was doing some 3D work and the computer kept crashing and thought I would just reinstall my software.

    uninstall (using the uninstallers), clean Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 and then reinstall.

  • Error encountered when installing Acrobat Pro X in CS6 Master Collection

    The error summary is as follows.  I have read several community help and tried changing installation folder to Program Files (x86), reinstall Windows Installer, change installation language to US English and double checked there are no double byte characters in the installation path.
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW050 ... WARNING: DW066 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s), 2 warning(s)
    WARNING: DW066: OS requirements not met for {E8AD3069-9EB7-4BA8-8BFE-83F4E69355C0} CS6 Master Collection 6.0.0.0
    WARNING: DW066: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0
    ----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
    ERROR: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
    ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
    MSI Error message: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Acrobat Professional: Install failed

    Thank you so much for your advice.
    My Windows is Version 7 (64 bit) English.
    The "Documents" folder of my personal account is on D: drive.  I followed your advice and tried using administrator, whose "Documents" folde is on the default c: drive,  to log in and install the software ut the same errors were encountered. 
    Wish you a happy, healthy and successful year of 2013.

  • Error when Installing Acrobat X Pro

    I am getting an error when I installed Acrobat X Pro. It says some optional component failed to install correctly.
    Bellow is the details it gave for the error. Thanks for any help you can offer.
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW050 ... WARNING: DW066 ...
    -------------------------------------- Summary --------------------------------------
      - 0 fatal error(s), 3 error(s), 2 warning(s)
    WARNING: DW066: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0
    WARNING: DW066: OS requirements not met for {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0
    ----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
    ERROR: Error 1310.Error writing to file: C:\Config.Msi\57bded6.rbf.   Verify that you have access to that directory.
    ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
    MSI Error message: Error 1310.Error writing to file: C:\Config.Msi\57bded6.rbf.   Verify that you have access to that directory.
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Acrobat Professional: Install failed

    Same problem, everything was ok with other applicatiosn (PS, DW, Illustrator) but Acrobat X Pro does not install. I tried several times, followed some instructiosn for "CS4 does not install" and "error 1310", "error exit code 6". Nothing. I use Vista with sufficient parameters. here is my error message in detail:
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW050 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s), 0 warning(s)
    ----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
    ERROR: Error 1310.Error writing to file: C:\Config.Msi\c4523a9.rbf.   Verify that you have access to that directory.
    ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
    MSI Error message: Error 1310.Error writing to file: C:\Config.Msi\c4523a9.rbf.   Verify that you have access to that directory.
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Acrobat Professional: Install failed

  • Error when installing Acrobat 11 Pro under Mac OS 10.8.3

    When trying to install Acrobat 11 Pro on my iMac (2.5 GHz Intel Core i5, 8 GB RAM, OS 10.8.3) I get an error message saying "installation failed" during the "validating packages" process. The software seems to run o.k., but I'm unable to apply any updates. Any suggestions?

    To investigate problem at our end, we require following logs:
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    3) /tmp/amt3.log
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  • Unable to install Acrobat XI Pro via CC

    Whenever I try to install Acrobat 11 Pro it ends after 51% saying "the older version of Acrobat 11 Pro can not be removed". Well, there is no older version, I didn't install this software before, although I had Acrobat X previously on the machine which I deinstalled before. Are there any leftovers of the former installation? If so, how can I get my PC clean so XI will install? And: yes, I already tried the installation via "as administrator" with the same negativ result.
    Besides that, dear developers at Adobe, the error message "7" is anything but helpful ("42" would have been more acceptable )
    Error-Codes
    Exit Code: 7
    Install MSI payload failed with error: 1603
    Third party payload installer AcroPro.msi failed with exit code: 1603
    System: Win 7 Ultimate, 64 bit
    Regards
    Heiko
    P. S.: I found the installation program itself (acropro.msi) and started it. This is the error it produces:

    Hi Ja-Was-Weiss-Ich,
    Please use the Acrobat Cleaner tool ( http://labs.adobe.com/downloads/acrobatcleaner.html ) to remove any / all remnants of Acrobat from your machine.
    For Exit Code 7, you might want to refer the following KB Docs :
    http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.
    Please see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5 -cs5.html for information on how to review your installation logs

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