Problem of loosing the rights after sending to Reader Extension

Question

I am getting a strange error.
I was having a perfectly working version of Reader Extension and Forms Server. I am creating a dynamic PDF Form using the Forms Server. This form is being updated using the Adobe Reader and then submitted back to my application. I am also using ARES to enable rights for adding comments on the PDF document.
I am using Forms Server 6.0 and also ARES 6.0.
This was working fine with Adobe Reader 7.0 but recently I installed the Adobe Reader updates 7.0.1 to 7.0.3. I am not sure if this is related but suddenly I have started getting the following error:
"This document contained certain rights to enable special features in Adobe Reader. The document has been changed since it was created and these rights are no longer valid. Please contact the author for the original version of this document."
I am getting this error not only on the newly created forms and also for earlier forms to which I had dynamically added rights using ARES. These were the forms which were working absolutely fine earlier.
I tried to uninstall and reinstall Reader on my system and also tried to open the document on a system on which the updates had not been done but this has not solved the problem.
Does anyone have any idea of why this problem could suddenly come up into my application.

Answer 1

Hi,
We are getting the same error and did not have an evaluation so not quite the same.
What it looks like here is if a computer only has Acrobat 7 Reader on it - we don't get the error but if this is a computer that has another version of Acrobat - ie. 7 professional - we do get the error. We can open up the file intially, fill in the form and do a save or save as and close. When you open up the file again to continue filling out the form - it gives you the exact error noted in this post.
Any ideas would be appreciated.
Thank you.