Problem on degital sign the PDF document i.e ROC forms

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General Info
Chat start time
Jan 6, 2015 10:06:03 PM PST
Chat end time
Jan 6, 2015 10:14:00 PM PST
Duration (actual chatting time)
00:07:57
Operator
Imran
Chat Transcript
info: Thank you for your patience.
While you wait, you can try our community forums where experts are available 24 hours a day, 7 days a week.
info: You are now chatting with Imran.
Imran: Hello! Welcome to Adobe Customer Service.
Imran: Hi Rajesh.
Rajesh Kumar Rungta: Hello sir,
Imran: I understand that you have issues with your Adobe Digital Editions software.
Imran: I'll check and help you with that.
Imran: I see that it seems to be more over technical issue, since we are from the general customer support team. I request you to please contact us back post 5-6 hours to get you sorted.
Rajesh Kumar Rungta: can u give your feed back to my email id [email protected] I will thank full for the same.
Imran: May I know which feedback are you referring to ?
Rajesh Kumar Rungta: By feed back I mean the solution of problem.
Rajesh Kumar Rungta: Or I have to start chat again after 5-6 hour as per your advise.
Imran: Yes I certainly appreciate you doing that.
Rajesh Kumar Rungta: thanks sir, I will do
info: Your chat transcript will be sent to [email protected] at the end of your chat.
Imran: You are welcome.
Imran: Do you have any further questions for me ?
Rajesh Kumar Rungta: No
Imran: Thank you for contacting Adobe.  We are available 7 days a week, 24 hours a day. Goodbye!

Hi Terrye Cheathem,
What appears on the top-right side then instead of tools/comment pane?
Can you please attach the screenshot of Acrobat window?
Regards,
Rahul

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