Problem on installing network printer Officejet Pro x451dw

Problem on installing network printer Officejet Pro x451dw
Hello everyone. I'm trying to install the above printer on my PC belonging to a network of about 7 pc. I should say that on the PC in question is running Windows XP Professional SP3 and that the printer has already been installed on other computers in the network and is functioning. I tried using both the driver CD that can be found on the HP website and they both do not give errors during instalation, indeed, perfectly detect the printer and its IP address, so the installation finishes successfully, but the press the test page, the waiting time extends until the error message "unable to print the document." I also made ​​an attempt with the software "hp scan doctor" and also this does not detect errors up to the test of the final print, that does not go through. At this point the software calls to make a print "internal" that this time occurs. The suggestion is to uninstall and then reinstall the HP software, but this intervention does not have a positive outcome. How else could I do attempt ??? I ask for help! Thank you for your attention. regards Roberto
Problema su installazione di rete stampante Officejet Pro x451dw
Salve a tutti. Sto cercando di installare la suddetta stampante sul mio PC appartenente ad una rete di circa 7 pc. Devo premettere che sul pc in questione è installato Windows Xp Professional SP3 e che la stampante è stata già installata sugli altri computer della rete ed è funzionante. Ho provato ad utilizzare sia il driver del CD che quello reperibile sul sito HP ed entrambi non danno errori in fase di instalazione, anzi, rilevano perfettamente la stampante ed il suo indirizzo IP, così l'installazione si conclude con esito positivo, ma alla stampa della pagina di prova il tempo di attesa si protrae fino al messaggio di errore " impossibile stampare documento ". Ho anche fatto un tentativo con il software "hp scan doctor" ed anche quest'ultimo non rileva errori fino alla prova di stampa finale, che non va a buon fine. A questo punto il software invita a effettuare una stampa " interna" che questa volta avviene. Il suggerimento è quello di disinstallare il software hp per poi reinstallare, ma anche questo intervento non ha esiti positivi. quale altro tentativo potrei fare ??? Chiedo aiuto ! Grazie per l'attenzione. Saluti Roberto

Hi
Install the full software on your computer and follow the following instructions:
Step 1: Print out a network report by pressing the "Setup" icon on the display,Choose Printer reports and select network configuration report and make a note of the IPV4 address from the document.
Step 2: On your computer,Go to control panel,Choose printers and faxes.Right click on the X451 printer and choose Properties.
>>Then select Ports>Add Ports>Standard TCP/IP Port,Click on new port whicjh would open up an installation wizard.
>>Click on Next and type in the IPV4 address an the box,Click on next>Finish
     Donot forget to click on apply and try printing a Test page.
I hope this helps.

Similar Messages

  • Installing new HP Officejet Pro 6830 e-All-in-One series

    We just installed the HP Officejet Pro 6830 e-All-in-One Series.  The screen on the printer does nothing but spin around with the notation that it is "Checking for printer updates".   Why is this happening?  Like I said, we just set it up and I am turning to this form because I can't find a Support contact phone number.  I've turned the printer off and then back on. We've installed, uninstalled, and re-installed.  About ready to pack it up and just use our old All-in-One again. Thank you!

    Hi @kukki,
    Welcome to the HP Forums!
    I see that you need help with installing and setup your HP Officejet pro 6830 on Windows 7. I am happy to help you with these issues!
    In the meantime, please see these guides:
    Setting up the Printer Hardware for the HP Officejet 6810 and Officejet Pro 6830 e-All-in-One Printe....
    Download and Install Your Windows HP Printer Driver and Software for a USB Cable Connection.
    Setting Up the Printer for a Wireless or Wired Network for the HP Officejet 6810 and Officejet Pro 6....
    You can choose which you want depending on the type of connection you are using.
    Hope this resolves your issues, and have a great day!  
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • What app do i need for my phone printer officejet pro 8500a

    what app do i need for my phone printer officejet pro 8500a

    Hi tiys,
    If you have a Android phone you can download HP home and biz app from the andriod market.
    I am an HP employee.
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as "Accepted Solution"

  • Satellite L350-171 - Installing network printer

    I am having problems installing my Canon Pixma IP4300 printer as a network printer. The printer is connected to a desktop PC and then a Dynamode R-ADSL-C4-2 router. This is connected to the laptop by a cable, which was previously connected to my old laptop.
    How do I install the network printer on the Toshiba. I have gone into Ctrl Panel and then Printers. I found the install printer option and selected install network printer. It then asks me to find the printer or else print it in manually. I did try to install it from the Canon disk, but things stuck during the process. Do I need the disk atall? How do I find what to call the printer?
    Any help much appreciated.

    Dear Trenny
    Is this question posted on the right forum? Please don't be mad on me but what has Toshiba to do with network printers.
    Do you have some problems with your Satellite notebook?
    Do all ports work properly?
    Is operating system working well?
    For network printer configuration you can find enough pages here.

  • NEW printer Officejet Pro 8500 A910 [9EDF91],NOT PRINTING in black !

    NEW printer Officejet Pro 8500 A910 [9EDF91], initial prints had streaks, so I did print head clean, switch off, start again, and now it does NOT PRINT in black at all.  I have tried everything. VERY FRUSTRATED, can't get in touch with HP assist.  Any ideas what could be wrong?

    I am having the same problem.  I was able to print one thing in black (the fax report during printer setup) and now I can't print in black at all!
    About to return the product if I can't figure out a solution....

  • My printer officejet pro 8500A plus won't go into power or screen saver mode with XP Prof/

    why doesn't my printer officejet pro 8500A plus go into power save or screen saver mode with windows XP Professional?
    I have updated the firmware, i've put the printer through a power cycle, I did a semifull reset. I checked the boxes to on for power save and screensaver. Yet my printer runs through the product tour all day long

    the only place I can find to enable power and screen savings is on the printer LCD itself. Is there somewhere else to look for this option? I look at printer HP on windows go to properties and there is no way to enable power saver mode.

  • Constant Printing Restart on a networked HP Officejet Pro 8500 A909N Series printer

    Hello,
    I'm curious if anyone has run into this problem before.  I have a HP Officejet Pro 8500 A909n Series printer that I have setup as a network printer.  This has been accomplished through a print server.
    I installed the printer's drivers based upon the cd that came with the printer, in the box.
    The problem is that whenever a user prints, say it's a simply one page document... the printer will repeatedly print that single page until it runs out of paper.  I have stopped/restarted the print spooler.  I've rebooted the printer and the print server.  I have deleted the drivers and readded them.  I've tried installing drivers from HP's website and then installing those.  I have attempted to delete the printer from the server and start from scratch.
    When I monitor the print queue, I can see the service restart after each document prints.  I can't figure out how to get this to stop.
    Does anyone have a suggestion; or has anyone run into this problem?  I'm not sure which forum to put this in.  I chose the Networks/Wireless forum, even though this is running on a wired network with wireless disabled.
    I certainly appreciate any asistance. 
    -Craig

    It ended up being an issue with the port.  I had used the same port as the last HP printer that I replaced.  This printer needs to run on a TCP/IP port, and not an HP port.
    Problem solved.
    Oh, and it was wired, with wireless disabled.

  • Problems with lcd screen HP Officejet Pro 8600 e-All-in-One Printer - N911a

    The backlighting on my lcd screen has all but gone out. Product HP Officejet Pro 8600 e-all-in-one printer - N911a

    Hi greenbeaner, I see that you're having problems with your printer's display.  I would take a look at the document below.  Officejet Pro 8600  Let me know how it goes.  

  • How come I have to spend $145. to get windows 7 to install a HP officejet pro 8500a printer.

    I have tried for 2 days to install a printer.I bought one and took it back to the store.They exchanged it for a new one and I could not install it either.After severa hours With a Technician from H.P. I could not get it to print anything from the internet.I was told by H.P. that it was Vista operational system and I have to buy windows 7.This sounds like a lot of BS to me.Andy

    You're right. That does sound odd. I have q 6500+ running on Vist w/no problem. Have you a) uninstalled any old HP printers from the pc? b) run install as Administrator? I have not looked, but does the setup disc say it has Vista drivers? If so there should be no reason it doesn't install properly. I looked the printer up and it says it should work under Vista.
    Maybe you need to open up a tech support case and get in touch w/a case mgr. to help you. They often are more help than some of the tech support staff.  Good luck.

  • I have successful​ly installed printer officejet pro 8500a but cannot print my emails.

    How do I print e-mails on my new printer HP Officejet Pro 8500A?

    That depends of  your e-mail service. If you are using Outlook, or just directly using Hotmail/Gmail/other mail service...
    Or, are you getting an error when you try to print e-mails?
    Or, are you trying to use ePrint?
    007OHMSS
    I was a support engineer for HP.
    If the advice resolved the situation, please mark it as a solution. Thank you.

  • Colors won't print Officejet Pro 8500A All-in-One

    All of a sudden, none of the colors will print except for a faint pink.  Black is working fine.  All color cartridges were recently replaced.  Running a test indicates that all is well.  

    Hey @RudyDog,
    Welcome to the HP Support Forums!
    I would like to assist you today with resolving the print quality issues you're experiencing with your HP Officejet Pro 8500A e-All-in-One Printer. I understand that you have installed new colour cartridges in your machine and now your printer will only print black and faint pink.
    Please follow the step by step instructions in the following HP Support document to get this product printing properly again.
    Fixing Print Quality Problems for the HP Officejet Pro 8500A e-All-in-One Printer Series
    Be sure to respond to this post with the result of the troubleshooting steps. Best of luck!
    X-23
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

  • Problem connecting to a HP OfficeJet Pro 8500a

    I am attempting to get a HP OfficeJet Pro 8500 A909a installed on my system. The printer is succesfuly connected via ethernet to our router, my iMac (10.8.2) can easily see the device but when I attempt to connect it wants to download and install drivers from Apple, when I select Download & Install I get a message that says:
    Can't install the software for the HP Officejet Pro 8500 A909a because it is not currently available from the Software Update server.
    I have attempted over several days to and also downloaded and successfuly installed the January 13, 2013 HP Printer Drivers v.2.13 for OS X however that still does not work. Looking at Apple's Printer and scanner software available for download it appears the device is supported but I'm not getting anywhere.
    My system is a 2011 27" iMac, 24GB RAM, Mountain Lion 10.8.2.
    Anyone have some ideas?
    Thanks in advance,
    Roger

    Hi Roger. Two actions that have helped some users in the past with the same issue.
    1. Reset the printing system
    2. Trash the contents of the HP folder in /Library/Printers
    For some the reset has been enough but I've also had some cases where the removal of existing driver content is necessary.
    I'm not sure what list 10.8 looks at to determine if it already has the driver installed. It appears that it doesn't check the contents of /Library/Printers, otherwise it should see the driver is already present on the Mac for most users, since they have installed the HP Driver update as you have done.

  • 'Printhead Problem' on week-old HP Officejet Pro 6830

    I purchased a HP Officejet Pro 6830 for around $130 only a week ago to be used at home for my study requirements. I was anticipating that this printer would be reliable and, for the price tag, last me a little over a week..
    Unfortunately 7 days after purchasing, my printer has displayed the message 'There is a problem with the printhead 0xc19a0023'.
    With very little instruction on how to solve such an issue I have spent hours searching online forums, the HP website and beyond. I have turned off my printer, 'reset' it, attempted to clean the printheads all to no avail and resulting in a colossal waste of time. Unfortunately your call centre is also closed so I am stuck without a way of printing my resources for tomorrow.
    What can I do to solve this problem?

    @Sarah204, Welcome to the forums!
    I read your post about the error code "0xc19a0023" you are receiving, along with the message that there is a problem with the printhead. To be frank with you, the troubleshooting steps you have tried for this type of issue have been all completed. I would next suggest trying to call HP's Technical Support directly again to let them know about the error code and the steps you have tried, and they will most likely issue a replacement printer.
    Reach our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
    I hope this gets resolved for you and wish you a great week ahead!
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Can't install network printer.. Drivers won't install

    I am currently upgrading my Window XP pro machines to Windows 7 Ultimate "32 bit" I have software on the workstation that is VITAL to operation and no longer available for download and media is destroyed. I was successful in upgrading to Vista
    32 and upgrading to Windows 7 Ultimate. The updates all installed and I figured I was home free.. :Not so MUCH: When I try to install any network printer It errors out at point of installing the driver. I am only having this issue on upgrades to Window 7 Ultimate.
    On Machines I only upgraded to Window 7 Professional, the printer install fine.  I am receiving the same error on any printer of any manufacturer, HP, Ricoh ,Canon..... 0x00000f0d...etc.  I have cleaned out the printer and drivers, stopped and
    started print spooler, and am running out of options.
    Thanks in advance

    Hi,
    What is the detailed information of the error message?
    I suggest you install the driver in a compatibility mode, see instructions in the following link
    http://social.technet.microsoft.com/Forums/windows/en-US/80cae5ee-dc98-4a2f-8284-a1ab826059b7/how-to-install-a-hardware-device-driver-using-compatibility-mode
    And it is recommended to view the manufacture website or contact the printer manufacture to check if they have a appropriate printer for Window 7 Ultimate.
    Yolanda Zhu
    TechNet Community Support

  • AirPort Extreme does not see HP Printer Officejet Pro L7555

    I have tried to research how configure AirPort Extreme with my HP Officejet Pro L7555 by USB or ethernet cable.  After following instuctions, printer is not shown.  HP site that Apple links me to says it works by usb.  Apple is ambiguous as to if it must be airprint capable.  Thought maybe I need to set it up in the address category.  Can I get a definitive answer on the compatibility of this?  The latest drivers etc.. have been installed.  Any help much appreciated. 

    The HP Officejet Pro L7555 have three interface options:
    USB
    Ethernet
    Bluetooth via an optional Bluetooth wireless adapter.
    The USB port on the AirPort Extreme supports ONLY basic printer functions of a multifunction printer like your L7555. That means, you will not be able to access the printer's fax, scan, or copying function connected to this port. To gain access to all of the printer's functions you would need to have to connect it by Ethernet.
    Once connected by Ethernet, the printer, not the AirPort Extreme, provides the print server function. Regardless, be sure to use the very latest print drivers for your Mac or PC.
    HP provides a support article specifically for this printer when used with Mac here.

Maybe you are looking for

  • ITunes keeps losing track of music on my external hard drive.

    I keep "new" music on my laptop and my vast library of "old" music on an external harddrive ('cause there's not nearly enough space on my laptop...and not enough remaining space on my ext. harddrive to put all the music there either). iTunes is good

  • Wild Card as key field value in Content Conversion

    Hi,      Can any one please tell me that can a wild card such as '*' be used as key field value. Thnx, Pravesh Puria.

  • Why does my iWeb Domain file not open in my laptop?

    I'm having trouble opening my iWeb domain files on a different computer (which I need to be be able to do). I've looked at the other relevant discussions re iWeb domain file editing issues . The problem seems to be (I think) that I have no Library fo

  • When in iPhoto everything works great except when I am in the "faces" portion

    I am having a hard time in Iphoto in the "faces" portion.  When I click on the Iphoto faces portion I previously had about 15 people who I had recorded their face etc.  Now when I go on the "faces" area there are just 15 blank square boxes.  If I dou

  • Syncing iPad repeats processing of photos

    Every time I sync my iPad (1st gen), I get the same photo processing activity going on. Started when using iTunes 10.4 and has continued same issue after recent update to version 10.4.1. First, the iTunes top activity window says "Reconciling photos"