Problem on my ovi store in nokia x2 01

Hi nokia, can you help me with this app ? I can't open my ovi and mail application on my x2 01. How can i ease this problem ?

Hi Brackx
Thank you for posting and welcome to Nokia Support Discussions! 
Simple steps that you can try:
Restart your phone
1. Switch your phone off
2. Remove the battery. 
3. After a few seconds, put the battery in and switch your phone on.
Reset the settings
1. Restore the original factory settings, go to Menu > Settings > Restore factory settings > Settings only. If prompted for a security or lock code, enter 12345 unless you changed it.
Note: This will not delete any of your personal data saved on the phone. However, any personalization you've made will restore back to its default settings.
Update the software
1. Make sure your phone is running the latest software. You may refer to this link: http://www.nokia.com/global/support/software-update/belle-asha-symbian-software-update/
If my post helped you, please don't forget to click on the "White Star" and if it resolved your issue click on "Accept as Solution"

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