Problem on photocopier with HP Deskjet F4185

I have an HP Deskjet F4185 with an single cartridge mode (Black), when I try to copy my printed document with black by pressing the button on the printer that indicate black, my printer does nothing.
I even tried using the HP solution Center, but when I click the Back Copy button on the GUI, the application always says the printer is busy even though I havent printed anything yet. This problem is already getting on my nerves, I already update the drivers to the latest version to my Operating system (Windows 7 64bit), even tried uninstalling and installing it again but the problem still presist.
Can anyone help me?

Can you scan with the printer?
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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Hi @delldeyla,
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