Problem open CS6

why computer say error when I try to open CS6 design and web premium ???

Moved to the Downloading, Installing, Setting Up forum since you are using CS6 Design and Web Premium and not Creative Cloud. They will be able to help you here.
They will need more information:
Which operating system version are you using?
Which application is having an error when opened, or is it all of them?
What is the text of the error message or do you have a sceen shot?

Similar Messages

  • Problems opening cs6 on pc w/ windows 7

    I am not able to open trial version photoshop cs6 on pc with windows 7

    I am not getting any error at all. It shows that it is installed but there is nowhere that I can open it to run. As for the specs,  windows 7, 250gb hard drive raeodon graphics and for the rest I will have to look.

  • I am having problems opening images renerated in lightroom5 into cs6. Cs6 bridge does not see the lightroom libarary. If I open lightroom and right clik the image, edit in cs6, 6 opens but the picture doesnot follow. What is going on? Give me a hand.

    I am having problems opening images renerated in lightroom5 into cs6. Cs6 bridge does not see the lightroom libarary. If I open lightroom and right clik the image, edit in cs6, 6 opens but the picture doesnot follow. What is going on? Give me a hand, thanks.

    What edition of LR 5? What edition of ACR does PSCS 6 contain. If they are not parallel (same edition number x in [5 or 8].x ), is LR making a tiff or psd rendition of the image?

  • Cannot open CS6 Bridge.  Always the same ERROR: Bridge has a problem and cannot read the cache

    Cannot open CS6 Bridge.  Always the same ERROR: Bridge has a problem and cannot read the cache

    Try this.  This is for CS6 but substitue CC and Bridge 6.
    ~library/caches/Adobe/Bridge CS6 and inhere should be 2 files:
    Adobe Bridge Plug-in Cache
    and the folder called Cache. Inhere should be 4 folders called '254', '1024', 'data' and 'full'
    All those folders carry the content of the respective quality of the thumbs and preview as well as 100 % cache and Bridge database.
    Any way, Since you have not used Bridge you have no relevant amount of cache and I would suggest you quit both PS and Bridge and manual delete both the items (plug in and folder called cache at the end of the Bridge CS6 path mentioned above.
    (both files will refresh itself after a restart of Bridge).
    To be on the save side also visit in same user library the folder Preferences and look for the file called "com.adobe.bridge5.plist" (yes it is Bridge 5 that comes with CS6, all Adobe apps have their own version number and they are presented in the same Suite version. CS6 has PS version 13 and Bridge version 5 )
    also drag this file to the trash.
    Then hold down option key (alt) while starting Bridge and this should give you the option to reset the preferences as mentioned earlier in this thread.
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  • I copied my PS CS5 Plug Ins folder into my CS6  one & it started having problems opening & errors...

    I copied my PS CS5 Plug Ins folder into my CS6  one & it started having problems opening & errors... would someone be able to tell me what the basic/original ones should be in PS CS^6 Plug In folder please?

    That would be any other plug-ins you've installed after Photoshop.  Out of the box that folder is completely empty with Photoshop CS6.
    To be completely accurate, what you did wrong was that you copied plug-ins that were supplied by Adobe with the earlier version of Photoshop.  Those plug-ins logically conflict with the current ones Adobe supplies with Photoshop, which are now provided in another place.
    They've changed the folder structure, so no longer are any plug-ins supplied by Adobe put in that folder.  Hopefully for a future version update you can copy those you have in Photoshop CS6 without getting yourself into the same trouble.
    -Noel

  • Hi, since my update to OSX Yosemite, I have problems opening DW and AI CS6. A message with update to old Java SE-6 is displayed? How can I solve this problem? Thanks

    Hi,since my update to OSX Yosemite,I have problems opening DW and AI CS6. A message with update to old Java SE-6 is displayed?Thx

    You need to install Java SE 6 to run those programs. There has been quite a bit of discussion here about that. Something at one of these links should get you going...
    Prompted to install Java SE 6 Runtime | Mac OS 10.9
    Dreamweaver and Java SE 6 Runtime problem on MAC Mountain Lion OSX

  • HELP!! CC wont let me open CS6

    Hello,
    My CC subscription recently expired, so instead of renewing it I reinstalled my old CS6. Now, every time I try to open CS6 programs, I get the CC message saying they need to verify my subscription. Needless to say, I end up being unable to open anything. My CS6 was originally in the form of a CD, and when I reinstalled it I used a download link and the serial number on the box.
    Please help!!

    Hi Daslkdjalkjd,
    I'd try signing out of the Creative Cloud app from its Preferences > Account tab. After that when you launch your CS6 product you should be able to enter a serial number.
    If you don't get the options after doing that another thing to try would be to use the Adobe Cleaner Tool - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
    and choose the option to remove your Adobe ID info. I think that's option 8 from within the tool.
    Hope that helps,
    - Dave

  • Problems opening up 2011 raw files in current Photoshop.

    I'm having problems opening up some of my older RAW files in Photoshop CS6 and CC. It extends to both dng and cr2 files. They display as a monotone image, with no original color present. I can copy the files to another computer with CS5 and open them up there and they're fine, and I can resave them and they're OK. But this could be a looming problem. What's going on?

    Ha! It's a camera profile thing, I have a profile for my IR converted 5D, and for some reason some of my files had that profile applied. If I opened it in a computer without that profile on it, it opened up fine. Thanks.

  • Audition CS5.5 crashes opening CS6 and CC sessions, but worked fine previously

    Hi Guys,
    The radio station I work at, operates 2 iMacs using Snow Leopard. One computer has Audition CS5.5 installed and the other used to have CS6 and now runs CC.
    When I first started working here, the CS5.5 machine would open CS6 sesx files without issue, but for the last few months, every session crashes the program when opening the file. Same happens with CC sesx files.
    Restrictions don't allow to have the CS5.5 machine upgraded to CC, so I don't have the opportunity to try a new version.
    I am wondering if anyone else has had this issue and was able to find a work around.
    Thanks in advance

    If you want to send me one (or two) of the sesx files which don't open in Au5.5 I will be happy to check them out and advise
    You can send them to me via the contact details on the AATranslator web site
    Edit:
    The problem is the reference to the 10 band Graphic Equalizer effect
    I removed it and all is good
    I didn’t have time to isolate it any further than that

  • Trouble opening cs6 v17 from cs6 v16.2.1 (illustrator)

    Trouble opening cs6 v17 from cs6 v16.2.1 (illustrator). Tells me that the document was v=created by a newer version and of course flattesn and groups EVERYTHING. Should I have been notified of a software update?

    Ask in the AI forum and tell people what features you actually used in your artwork, what fonts, what system you are on etc.. Flattening always has a specific cause, it's not per se a file compatibility problem.
    Mylenium

  • Having problems opening AI files in solidworks

        Having problems opening an AI file in solid works 2014.  The illustrator version I have is CS6 64 bit. and I am using windows 7.  When I import the file into a sketch, Illustrator opens up and nothing happens.  I am able to open up dxf, tif,etc.  I read on another forum someone had the creative suite that contained 64 and 32 bit versions of the program. and it was working .   Any ideas on what to do?   Thanks for your help!

    By "translate" do you mean color shifts?  What is it about the prints that are incorrect?  Do you have document color mode info?  What are the Color Settings in the Taiwan Illustrator application vs. the U.S.?

  • Why does opening CS6 cause my display colours to change?

    Hi guys,
    My problem: Whenever I open CS6 (Photoshop, Illustrator...) my display colours on my laptop change. WHen I close the colours shift back to me defult settings. The Image mode is on RGB.
    I have a new MacBook Pro with 6GB of RAM.
    Any ideas? It's making work (digital advertising) difficult.
    Thanks,
    Alex.

    I have tha same problem on the same Mac with CS6 Design Standard.
    And I don't know how repair it.
    Maybe does it happen for the switching of the graphic card from Intel HD to Nvidia GeForce?

  • PP CS6 doesn't recognize my Quadro FX 4800 for Mac graphics card but my trial PP CC does. When I open CS6 the Mercury Playback engine is grayed out. In PP CC the Mercury Playback engine is not Grayed out. I have the latest Nvidia driver & Cuda driver. Do

    I installed PP CS6 on a Mac OS 10.10.2, installed latest drivers for Nvidia Quadro FX 4800 graphic card including Cuda driver. The Mercury Playback Engine is grayed out. But when I open an installed trial version of PP CC the Mercury Playback engine is not grayed out. Do I have a problem with CS6 software?? Thanks for any input you can offer.

    If your nVidia card has at least 1Gig of video ram, use the nVidia Hack http://forums.adobe.com/thread/629557 - which is a simple entry in a "supported cards" file - and Mac http://www.vidmuze.com/how-to-enable-gpu-cuda-in-adobe-cs6-for-mac/

  • Problem opening multiple pictures in Photoshop

    Problem opening multiple pictures in Photoshop.  OldBob1957 has given me some suggestions on how to overcome this problem.  I tried to Edit.Purge>All, Reset Preferences, Delete the Adobe Photoshop x Prefs.psp folders and Ctrl+Alt+Shift on Photoshop startup.  Did not work, what next?  Delete all the PSP folders.?  There are 45 more in my computer.  Any help will be appreciated.

    Hi Noel:
    I reset the max memory to the high side as suggested but the results when I opened the pictures and changed them was the same.  I could open four but nto the fifth one.
    Lyndon
    PS:  In the event you haven't seen the start of the problem, I thought I would include it here:
      I am working on a picture file, jpegs, changing the size, the level, etc. I open several pictures usually
    3 or 4 and when I try to open the next I receive a pop up error message that says: "Could not
    complete your request because of a program error.” This has just started to happen recently,
    probably since I upgraded to CS6. Previously I could work on a file and have 100 or so pictures
    open and still be able to open additional pictures. I have downloaded and in installed all available
    updates and the message I receive when I check for updates is: “Your applications are up-to-date
    as checked less than a minute ago.” I tried to Edit>Purge>All, Reset Preferences, Deleted the
    Adobe Photoshop Ver. 6 Prefs.psp folder and pressed Ctrl+Alt+Shift on Photoshop startup and
    deleted Adobe Photoshop Settings file. Did not work, what next? Delete all the PSP folders? There
    are 45 more in my computer. Any help will be appreciated.
    LR

  • Problems opening Lightroom 5 files in version 6

    I am having problems opening images renerated in lightroom5 into cs6. Cs6 bridge does not see the lightroom libarary. If I open lightroom and right clik the image, edit in cs6, 6 opens but the picture doesnot follow. What is going on? Give me a hand, thanks.

    OK, first no other program can see the catalog as it is database used just for lightroom. However your pictures should stay where you imported them onto your computer. Which is normally the default pictures folder.
    For bridge to see the edits done to the picture, you must save the picture (ctrl-s or cmd-s) this will write the edits to the header of the image or a sidecar file. Bridge can then read this file and allow you to see the edits that were done to that image.
    Edit in photoshop should be working. Did you remove any pictures from your hard drive? Do you have more than one version of photoshop installed?
    Have you tried resetting the preference files for both lightroom and photoshop (while starting program, hold down ctrl-alt-shift or cmd-opt-shift - If done correctly a dialog box will pop up asking if you want to reset your preferences)
    Lastly uninstall then reinstall photoshop. (If you have the latest version you can do this in the manager)

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