Problem opening BI Answers portal

Hi,
Can anyone pls help me on this issue? This is a test portal installed in Unix system and used to open before.
Now tried with restarting run-sa.sh and run-saw.sh services many times but portal homepage itself is not coming.
I can provide all the files required for support. Please help. Thanks

Hi Ronald
I think it uses to be related not with the portal, but with the configuration of Internet Explorer and/or Microsoft Office.
You should check if it happens everytime you try to access an Excel file from Internet Explorer: look for a website in which an excel file is available and access it. If the behaviour is the same you get with the portal, then you'll have to check IE and/or Office configuration.
There are some references on this issue in microsft support website.
Kind regards,
Jon

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Problem opening Exccel in Portal

Hallo,
i have problem when opening an Excel file in KM Kontent. The file will be opened in InternetExplorer and not in Excel.
Is there a setting which can be set ?
many thans for help
Best regards
Ronald

Hi Ronald
I think it uses to be related not with the portal, but with the configuration of Internet Explorer and/or Microsoft Office.
You should check if it happens everytime you try to access an Excel file from Internet Explorer: look for a website in which an excel file is available and access it. If the behaviour is the same you get with the portal, then you'll have to check IE and/or Office configuration.
There are some references on this issue in microsft support website.
Kind regards,
Jon

Problems opening pdf-files from KM of portal

Hi,
we store documents in our portal in KM. When I use pdf-files that where not saved with Office2007 tools I get the problem, that I can open the file once. If I open it the second time I get the error message "file doesn't start with "%PDF-". and the file will not be opend. If I delete the temporary files in the internet explorer, the file can be opended, again.
If I open the file directly in the internet explorer I don't have those problems, so it seems, that the portal uses a different viewer than the internet explorer itself.
Has anyone an idea how to solve this problem?
Regards
Ulrike

Ulrike,
I think this is a known issue.
Affected versions:
o KMC SAP NetWeaver 7.0 (formerly named 2004s) SP 14
o KMC SAP NetWeaver 7.0 (formerly named 2004s) SP 15
If you have the above KMC and SP Versions then you need to follow the below SAP note:
Note 1146711 - Problem opening PDF files.
Have you checked the belowSAP Note?
Note 954627 - Issues with opening/displaying PDF files from KM
Regards,
Karthick Eswaran

Error: "We're having a problem opening this location on file explorer. Add this website to your trusted sites list and try again"

Hello,
When i try to open document library from SharePoint Production portal then it throws the specified error. However, when i open document library from SharePoint Development portal then it opens it in file explorer quite easily.
Production portal is on https whereas development portal is on http. Also, UAG has been configured on production portal.
Any idea where it's getting stuck up? Surely, this is not a browser issue on Windows 7 as it's opening the development portal's document library on the same machine.
I've also done following things:
- Configured Desktop Experience on production environment
- Installed the hotfix for Windows 7
Regards,
Sohaib
Sohaib Khan

Hello Sohaib.
Here is the list of causes defined here.Hope it helps you
The cause and the resolution methods are the following:
Cause: There is a missing Root site collection...
Resolution: Check and ensure, that the “Managed Paths” are not changed in the web Application’s page, there is a (root) explicit for
this web application and there is a working Root site collection.
If for any reason this is not the case in your environment, you may try the following:
- Apply (if not already) the following Hotfix to one of those clients:
Error when you open a SharePoint Document Library in Windows Explorer or map a network drive to the library after you install Internet Explorer 10 in Windows 7 or Windows Server 2008 R2
http://support.microsoft.com/kb/2846960
Then, try to delete the cache of the IE browser before reproducing the issue. Check the result..
- Try to temporarily disable the Antivirus and test again.
- Check if you have installed the Desktop Experience feature on the SPS13 server.
- Check if you face this behavior with all users, Or only with some specific ones, Or with all different client OSes..
Otherwise you will need to collect the logs to further analyze...
http://blogs.msdn.com/b/george_bethanis/archive/2013/11/04/sps13-quot-open-with-explorer-quot-random-error-quot-we-re-having-a-problem-opening-this-location-in-file-explorer-add-this-web-site-to-your-trusted-sites-list-and-try-again-quot.aspx
Please remember to click 'Mark as Answer' on the answer if it helps you

Problem opening Office documents from KM

Hello, I have some problem opening Office documents from KM.
We stored a lot of office documents (Excel, Word ecc.) in a File System repository (the standard repository "/documents"), when I open one of these files, before to view the document, a little logon window appears, it asks portal user's credentials.
If the user presses the "Cancel" button the logon window will be closed and the document showed, but on the next attempt to open an office file the system will asks again the user information .
If the user gives the right information the documents will be showed and the logon window does not appear again..
How con I avoid the logon request for each Office document in my repository?
Any suggestion??
Best Regards

Thank you a lot Brad!!
We use Office 2003 and the note 549610 solves our issue!!
Best Regards.

Open link from portal favorites

Hi all,
When we add some KM Navigation iView to portal favorites and try to open it from portal favorites link it opened with wrong layoutset (not the same layoutset that declarated in original iView). How can we change it?
Thanks,
Ola

Hi Ola,
we had the same problem, that we want to open the KM Folder in our customized layout and not in the standard user layout.
The only way we found to realize this, was to overwrite the standard user layout with our customized layout.
You will have to decide, if you want to change the standard in this case... a better solution we haven't found
Best Regards
Frank

Problems in Permissions of Portal

Hi All,
I am facing a problem on my Portal. Currently I am using SAP Enterprise Portal 6.0. After all the required permissions have been assigned to the Roles, Worksets and IViews, the application doesn't open on the Portal. After I check the permission for the IViews, I find that the assigned permissions are reset and the entire process of assignment has to be done again, Please let me know why does this happen and also the solution for the same,
Also the role Super_admin is assigned automatically when a new portal object is created. Please let me know the reason for it and also the use of the group "everyone"
Regards,
Poojith MV

Hi,
Assign everyone role permission to parent folder "Portal Content".
Right Click "Portal Content" folder and goto Open-> Permissions -> Search for Everyone Roles and assign.
we cant assign the super admin role to all users as it exposes portal administration to all users.so we assign general everyone permission to the parent folder which will be inheritated in all the subfolders and assign this everyone permission to users, then only that specific applications will be shown for the user.
With Regards,
Laksh.

Problem with Application Server Portal 9.0.2.0.1.

I have a problem with Application Server Portal and Wireless 9.0.2.0.1.
Firstly I've installed the infrastructure on a Pentium 3 866Mhz 512Mb of Ram, with Windows 2000 Server (Italian) service pack 2.
I've maintained all predefined settings and I've chosen the UTF8 character set.
After installation, my infrastructure and OID works fine. The OID has port 4032 (as set by Oracle Universal Installer) instead of predefined 389.
After this I've installed Application Server Portal and Wireless on another host: a Pentium 3 733Mhz 384Mb of Ram, with Windows 2000 Server (Italian) service pack 2.
I've also maintained all predefined settings and automatic configuration of Portal and Wireless. I've pointed to my Infrastructure.
Try to test the Portal demonstration but an error occurred:
"SERVICE TEMPORARILY UNAVAILABLE. The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later."
On my EM Console I see: component instances 'OC4J_Portal' and 'OC4J_Demos' are UP, instead 'Portal:portal:7777' is down.
On the component lists I've clicked the link of component instance Portal:portal:7777, the 'control services' and 'Accessible Server SSO' are started, while 'Accessible Portal Repository' is down.
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hi,
i have exactly the same problem. did you solve yours?
any suggestions or help how to do it?
thanks
erik
please reply to this post or [email protected]

I am trying to open iTunes on my mac. But a box pops up saying "The folder iTunes is on a locked disk or you do not have write permissions for this folder". Anyone know what that means? I've had my computer 2 years and its never had a problem opening it

I am trying to open iTunes on my mac. But a box pops up saying "The folder iTunes is on a locked disk or you do not have write permissions for this folder". Anyone know what that means? I've had my computer 2 years and its never had a problem opening it

I've already right-clicked on the application, clicked "get info", and changed it so all people listed in the "Sharing & Permissions" section have the "read & write" privilage.
The error message is referring to your iTunes library, not your iTunes application.
You need to check and fix the permissions of the iTunes folder in your iTunes library. This is by default located in your "Music" folder.
Select the folder Music > iTunes in the Finder, right click on it or Ctrl Click and click "Get Info". At the bottom of the contextual window thatwill pop up, disclose the Sharing and Permissions brick, change your status from Read only to Read & Write. You may need to click the padlock icon to make changes.

I'm having a problem opening my files -..

I'm having a problem opening my files …..for example if i want to download something off the internet and run it after it always opens in Textedit which is annoying…..other programs open fine which are dmg but the exe files won't run….i need help

If you are in fact running Mac OS 9 or earlier, which is from 2001 or earlier, .dmg files are disk image files like the .smi files used under Mac OS 9, but they are only Mac OS X compatible. They are frequently used to store Mac OS X only installer disk image files. .exe files are are Windows and MS-DOS executable files which can only run with Windows or DOS virtualization:
https://discussions.apple.com/docs/DOC-2741
Most Mac OS 9 programs you'll be able to download either have a .sea, .sit, or .hqx suffix in their file name and are able to be opened with the old Mac OS 9 copy of Stuffit Expander.
If you are using another operating system, please go to Apple menu -> About this Mac and tell us what you are running. You posted to the Mac OS 9 forum, hence my response. If there is an X in the name, you posted to the wrong forum, and I'll have this post redirected and try to answer if I have time.

I am having a problem opening pdf document. I get error message: "Adobe Reader has stopped working"

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I started having problems opening pages today. When first open a page it seems to download the page OK, but the rotating wheel on the right-hand end of the address field keeps rotating after the page is completely filled up. Then if I try to open other pages it becomes slower and eventually stops filling-in the pages, while the rotating wheel keeps rotating.
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When was the last time you emptied the Safari cache?
From your Safari menu bar click Safari > Empty Cache
If that didn't make a difference, go back to the menu bar click Safari > Reset Safari. Select the top 5 boxes then click Reset.
And how much free space on the startup disk?
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure you always have a minimum of 15% free disk space. Freeing Up Hard Disk Space - Mac Guides
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Launch Disk Utility. /Applications/Utilities
Select MacintoshHD in the panel on the left then select the First Aid tab.
Click: Verify Disk (not Verify Disk Permissions)
If the startup disk needs repairing, follow the instructions for Using Disk Utility to verify or repair disks
I wonder whether junk is being downloaded into my mac
Nothing should "download" to your Mac unless you initiate the download yourself. You can check the Downloads folder from the Safari > Window menu or your Downloads folder in the Finder.

Error message when publishing and problems opening output file

I have 5 projects linked together. When I publish one, I get a message that the files listed below are linked to the open project, and one or more of these projects may require exporting. I have tried to open these files and choose File | Export | Project to | but the options in the list (Flash 8 and Flash CS3) are both grayed out--on every one of these files. I'm publishing to Flash 9.
I didn't think much about this message until a few reviewers said they can't open the project, or when they do, they don't see my playbar on the skin.
One more thing--when an IT person was trying to help one reviewer open the output file, the IT person said "Oh, there's a problem with the code in line 25." I guess that's the html code? I'm not a programmer, but I can look at html code. What should I be seeing there in line 25?
Is their problem opening the output file(s) related to my message about possibly needing to export files? Why might they be having problems getting the output file to open?
Thanks for any insights you can provide!
SAM

Hi Sam
It depends on a number of things. Are you certain you uploaded all the files involved? If not, there will be problems.
The message about the linked files is quite simply advising you that you have links from that particular movie that will expect to find the files being linked to.
If a person isn't seeing playback controls and you have included them, it's likely you haven't provided the correct link for them to open and play the file. Typically you provide a link to the HTML page Captivate creates. As long as all the output files are in the same place on the server, you should be good to go.
Cheers... Rick
Click here for Adobe Authorized Captivate and RoboHelp HTML Training
Click here for the SorcerStone Blog
Click here for RoboHelp and Captivate eBooks

TS1702 i've an iphone 3.1.3. sometimes, i have problems opening all the apps i downloaded in the past 4 months. other apps would open but the recent ones will begin to boot and then close itself. once, it persisted for over a week. pls help as am frustrat

i've an iphone 3.1.3. sometimes, i have problems opening all the apps i downloaded in the past 4 months. other apps would open but the recent ones will begin to boot and then close itself. once, it persisted for over a week. it staarted again this evening, pls help as am frustrated. NB- i checked for apps update but all my apps are up-to-date. CT

Try the usual steps: restart, reset, restore.
http://support.apple.com/kb/HT1430
http://support.apple.com/kb/HT1414
If restoring using a backup doesn't help, try restoring the iPhone to factory settings and try for a while with just the Apple-included apps, to make sure it's not an issue with a third-party app. If it still has problems, it may have a hardware problem and will need to be sent to Apple.
Regards.

Problem opening logic 9 in Mountain Lion

Hi there
Just bought a new 13" Pro and wondered if anyone else has had problems opening Logic in Mountain Lion.
The whole of Logic Studio has been successfully moved across with Migration asssistant, except Logic Pro itself whichwon't open because:
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Problem is when I I try to install the update 9.1.7 I get the message:
An eligible Logic Pro version was not found in the Applications folder. This update requires Logic Pro version 9.0 or higher.
I also get this message when trying to install the 9.1.7 update on my old MacBook Pro, which has the original version of Logic 9.
Any suggestions?

Post in the Logic Pro forum area.

Problem opening BI Answers portal

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