Problem opening downloaded files

I have previously asked for help with this problem and received several suggestions that did not work. I now have more information that may provide a clue. I have the same version (34.0.5) on my win8 pc and it works fine. Also I recently restored mty win7 pc to factory configuration (new pc status).

''ram085 [[#question-1037011|said]]''
<blockquote>
I have previously asked for help with this problem and received several suggestions that did not work. I now have more information that may provide a clue. I have the same version (34.0.5) on my win8 pc and it works fine. Also I recently restored mty win7 pc to factory configuration (new pc status).
</blockquote>

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