Problem opening Illustator CC mac

Hi everyone! i´am having some trouble opening Illustrator CC in mac. Yerterday it works propertly, i closed the program, turn off the compueter.. Today, suddenly when i open Illustrator doesn´t even start. The rest of cc package works perfectly.. I´ve tried to restart the computer a few times, uninstall and install again Illustrator, but i cant find the way to fixe it.
While opening, illustrator only show me the screen logo (in a still image. no proccesing data in it), then dissapears and doesn´t show me any interface. I have to force the output of the program and then it generates an error report.
In this report appears this message (and much more information...):
Process:         AdobeCrashDaemon [412]
Path:            /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeCrashReporter.framework/Required/Adob eCrashDaemon.app/Contents/MacOS/AdobeCrashDaemon
Architecture:    x86_64
UID:             501
I´am working in 10.7.5 mac osx. But this doesn´t seems to be the problem...
Can anyboady help me with this problem or know how to fixe it?
(sorry for the english)
Thanks!

Carlos,
When you uninstall and reinstall in cases like that you should always run the Cleaner Tool in between.
http://www.adobe.com/support/contact/cscleanertool.html
If that brings you no further, something else is the matter.

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