Problem opening itunes on macbook

I am trying to open itunes on my macbook but everytime I click on itunes store it just goes blank- I dont even get an alert. I have followed all steps to make sure everything is up to date regarding my operating system and itunes version- its all up to date. How do I fix this problem?

If all the mobile devices are slow to load the same app, it is either a problem with the iTunes Store or a problem with the wifi connection to the iPads. If it is a wifi problem, the router or internet speed may be the problem.
Bringing the iPad closer to the router may improve the connection, but it's a poor solution.
You say you have good wifi speed?
Are you using a dual channel router?
What is your speed from internet provider?
How many devices are connected?

Similar Messages

I am having problems opening iTunes! ever since I updated to 10.5.3ver, I cannot open the application. I have deleted iTunes and all associated apps (bonjour, Cloud, Apple support apps, etc) and still something is wrong. I cant find it anywhere; where di

i am having problems opening iTunes! ever since I updated to 10.5.3ver, I cannot open the application. I have deleted iTunes and all associated apps (bonjour, Cloud, Apple support apps, etc) and still something is wrong. I cant find it anywhere; where did it go? I received the download confirmation each time for each application! HELP!! Using Win7 (64-bit)--IE9

Your post is too difficult to read. Please repost using paragraphs.
In the interim... For All things TM... See Pondini's Excellent information here...
http://pondini.org/OSX/Home.html
In particular... FAQs and Troubleshooting.

Problem opening itunes

All of a sudden, today I have not been able to open itunes. When I try to open the desktop shortcut, it gives me the error report box thing saying itunes has encountered a problem and need to close. I have tried removing it and reinstalling it with anti-spyware turned off. I still get the same message.

Fixed the problem

Problems opening iTunes after installation - "QuickTime was not Found"

I am having trouble opening iTunes. Both iTunes and Quick time will download and install and I can open QuickTime without a problem, but when I open iTunes, I get the following error:
Open iTunes and an error opens:
"QuickTime was not found. QuickTime is required to run iTunse. Please uninstall iTunes and then install iTunes again."
I only have trouble when I am at home and not connected to my work network. I was able to start iTunes yesterday while in the office, but all my music is on my external hard drive at home. Not helpful!
I have tried about everything - uninstalled, reinstalled itunes and quick time, disabled bonjour, disabled the startup files, etc. I am still not having any luck.
Any suggestions?

Both iTunes and Quick time will download and install and I can open QuickTime without a problem, but when I open iTunes, I get the following error:
A bit unusual.
Did you do the QuickTime/iTunes install at work?
Is QuickTime still launching when you get the PC home?
(Wondering if something relating to the network at work have done odd things to QuickTime or iTunes registry entries ... possibly iTunes is looking for QuickTime on the wrong drive when you get the PC home, for example.)

Problem opening Itunes after installing

Recently, I had to run a system restore on my computer to get around a bunch of viruses. I had to install Itunes all over again and now it won't open. If I try to open Itunes, the error box just pops up to say "Itunes has encountered a problem and needs to close". I've re-installed it and tried again but no luck. Help?

Uninstall QuickTime then download the file again and reinstall QuickTime. iTunes needs a functional QuickTime in order to operate properly. I had the same error, and iTunes has been working fine.

I'm having problems opening itunes

i download itune 7.0 and it's not opening i need someone to tell me what to do so i could open itunes and get some music in my ipod
ipod nano 4gb green Windows XP

I had the same problem as you. I could update apps using cellular connection but not on wifi. I tried resetting the router, changind to G instead of N band, using another network, and reseting the network on the ipad but nothing helped. I tried apple email support and got canned answers that seem like robot answers to me. They had nothing to do with my problem. I finally called the free 90 day support and the only answer they could give me was to backup the ipad, reinstall the os, and then restore the ipad using icloud. It took a while to do all this but it worked. I can now update apps as well as download new ones that I was unable to do before. I think this all started when i updated the OS but can not prove it.
Good luck.

Problem opening itunes store that has been downloaded in windows 8.1 Anyone have a solution

Can not open iTunes store error message comes up.

How do you expect to get help when you don't even tell us what the error message says? We're not mind readers here...

Having problems opening iTunes. It tells me to reopen a window and then crashes

I open iTunes and a pop up box informs me to re-open itunes in another window and then it crashes with a report of the crash.

To access a second (or more) library, hold down the
Shift key when launching iTunes 7. In the resulting
dialogue you will get the option to create a new
library or navigate to the other Library. The default
location for your library files is \Documents and
Settings\Username\My Documents\My Music\iTunes. The
files will be called something along the lines of
iTunes Library.itl
It worked! Thank you so much... I thought I would have to go through and import all of my songs one by one again.
Again, thank you! I really appreciate it!
Windows Windows XP It's been acting gay lately

Problem opening iTunes after installing Lion

I just installed lion. When I try to open iTunes it says it cannot read my library because it was created by a newer version. It asks me if I wannt to download iTunes. What should I do to fix this?

Uninstall QuickTime then download the file again and reinstall QuickTime. iTunes needs a functional QuickTime in order to operate properly. I had the same error, and iTunes has been working fine.

I am having problems opening iTunes 11.1.2.32

Every time that I try to open iTunes, it only goes to a blank screen and locks up. When I open Task Manager, it shows iTunes open, but with a status of "Not Responding". I have tried unintstalling and reinstalling iTunes 11.1.2.32, and nothing appears to help.

Hello m0r5o1t5s,
The following article provides infomation and steps that can help stabilize iTunes.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Allen

Does anyone else have problems opening iTunes 12.1.2.27?

Apple's Software Update asked me to update Yosemite to 10.10.3 and iTunes to 12.1.2.27 today. I do so and restarted, and the "Software Update" window underneath the Apple icon seems to indicate it worked (it shows as having been updated). The Get Info box on iTunes says it is version 12.1.2.27.
However, iTunes will not open. I actually redownloaded it and got the same result. The icon appears to want to open (i.e., the "ripple" emanating from the center of the icon shows) but nothing happens. The behavior is the same whether I press Cmd-O select "Open" from the Finder's file menu. Any suggestions?

I had the same problem.
I thought installing iTunes again would solve it. It didn't. I first had to just delete the iTunes.app in the Applications folder. Don't remove any preferences or anything. For me it really worked with just deleting the iTunes.app and then reinstalling.
I followed these steps from user Ben.d on this forum.
Download iTunes from https://www.apple.com/itunes/download/
Open the Terminal
Run "sudo rm -r /Applications/iTunes.app"
Re-install iTunes
Now it runs again smoothly.

PROBLEM OPENING iTUNES WITH NEW VISTA

I have brought a new laptop that has vista, after downloading itunes, importing all my music from my external all was good for a while, now about every 5 or 6 days upon opeing itunes, a window pops up saying that itunes is importing my library, this takes about 10 minutes then when it does open it says that it has renamed it damaged library file and although all my music and playlists are there, alot of the artwork is missing, plus its bloody annoying.
Any advice.
Thanks
Jimmy

Try holding down the shift key as you start itunes, and create a new library when given the chance.

Problems opening Itunes

Hi,
a couple of weeks ago, I installed Itunes in my laptop and it seemd OK.
All of a sudden this week, I try to open it and I can't. It shows an error message saying "Itunes has generated errors and will be closed by Windows. You will need to restart the program. An error log is being created."
Quicktime does not work either. I tried to do the standalone setup, downloaded latest versions, etc. And it does not work!
Any suggestion.....?

look at this link:
http://docs.info.apple.com/article.html?artnum=304424

Problem openning Safari on Macbook Pro

Hi, When I try to open Safari on my Macbook Pro it wont open and I got the following message: Safari cannot open the web page http://é.%3e/%3E//%3E. Anyone has an idea what I should do to restaure Safari ?
Thank you,
Dendroica

Hi...
Go to ~/Library/Safari
For Lion v10.7x: To find the Home folder in OS X Lion, open the Finder, hold the Option key, and choose Go > Library
Move the History.plist and the LastSession.plist files to the Trash.
Try Safari.

Problem opening iTunes after updating it

Hi,
Sorry to trouble, but I need help. After I updated my iTunes software with the recent software update, I can't seem to open the application anymore. Every time I try to open it, it says:
The application iTunes quit unexpectedly.
Mac OS X and other applications are not affected.
The report page says the following:
Date/Time: 2009-05-24 23:05:18.947 +0800
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
Command: iTunes
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Parent: WindowServer [77]
Version: 8.1.1 (8.1.1)
Build Version: 2
Project Name: iTunes
Source Version: 8111001
PID: 380
Thread: 0
Exception: EXCBADINSTRUCTION (0x0002)
Code[0]: 0x00000001
Code[1]: 0x00000000
Thread 0 Crashed:
0 com.apple.MLTEFile 0x01f1c12d MLTEFile_ReadRTFDoc + 5
1 com.apple.HIToolbox 0x9304f8fc CSimpleTextIOSuite::PrepareForInput() + 24
2 com.apple.HIToolbox 0x9307796b CTextensionScrap::Input(long, long, CObjectsRanges*, CObjectsRanges*, CArray*, CFormatter*, unsigned char*, long*, CTextension*) + 19
3 com.apple.HIToolbox 0x92f13cb6 CUnicodeTextension::UnicodeReplaceRange(long, long, TReplaceParams const&, unsigned char, unsigned char) + 778
4 com.apple.HIToolbox 0x92f13988 CUnicodeTextension::ReplaceRange(long, long, TReplaceParams const&, unsigned char, unsigned char) + 102
5 com.apple.HIToolbox 0x92f13914 CReplaceTextCommand::DoMainAction() + 80
6 com.apple.HIToolbox 0x92e64747 CTextensionEditCommand::DoIt(short*) + 25
If anyone could offer me some help I would really appreciate it, thank you.
7 com.apple.HIToolbox 0x92e646d4 CTextensionCommand::Execute(short*) + 54
8 com.apple.HIToolbox 0x92e64618 OpaqueTXNObject::ExecuteCurrCommand() + 130
9 com.apple.HIToolbox 0x92e640c5 OpaqueTXNObject::NewCommand(short, AttrObjModifier const*, TKeyDownParams*, TReplaceParams*) + 1245
10 com.apple.HIToolbox 0x93068d60 OpaqueTXNObject::InsertFromFile(FSSpec const&, short, unsigned long, TCharOffsetRange, unsigned char, unsigned long, unsigned char, __CFDictionary const**, __CFDictionary const*) + 2192
11 com.apple.HIToolbox 0x9306983d OpaqueTXNObject::ReadFromCFURLRef(__CFURL const*, unsigned long, unsigned long) + 755
12 com.apple.HIToolbox 0x93060389 TXNSetDataFromCFURLRef + 103
13 com.apple.iTunes 0x00528a90 0x1000 + 5405328
14 com.apple.iTunes 0x0032e138 0x1000 + 3330360
15 com.apple.iTunes 0x0032e81a 0x1000 + 3332122
16 com.apple.iTunes 0x0042b8ff 0x1000 + 4368639
17 com.apple.iTunes 0x000b9f96 0x1000 + 757654
18 com.apple.iTunes 0x000bc48f 0x1000 + 767119
19 com.apple.iTunes 0x000bc5ec 0x1000 + 767468
20 com.apple.iTunes 0x002f0c1e 0x1000 + 3079198
21 com.apple.iTunes 0x000810ee 0x1000 + 524526
22 com.apple.iTunes 0x00004261 0x1000 + 12897
Thread 1:
0 libSystem.B.dylib 0x90009817 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082d227 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9083e100 CFRunLoopRun + 60
3 com.apple.iTunes 0x002fad6f 0x1000 + 3120495
4 libSystem.B.dylib 0x90023d67 pthreadbody + 84
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x6c5aa6dd ebx: 0x9304fd61 ecx: 0xa000fd84 edx: 0x15d03500
edi: 0x15d03500 esi: 0xbfffbde4 ebp: 0xbfffbe58 esp: 0xbfffbdbc
ss: 0x0000001f efl: 0x00010206 eip: 0x01f1c12d cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
Binary Images Description:
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0x93268000 - 0x9391efff com.apple.AppKit 6.4.10 (824.48) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x93c9f000 - 0x93d1afff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x93d53000 - 0x93e0cfff com.apple.audio.toolbox.AudioToolbox 1.4.7 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x93e4f000 - 0x93e4ffff com.apple.audio.units.AudioUnit 1.4.2 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x93e51000 - 0x94012fff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94058000 - 0x94099fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x940a1000 - 0x940dbfff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x940e0000 - 0x940f6fff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x9413e000 - 0x94186fff com.apple.bom 8.5.1 (86.3) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x94190000 - 0x941cefff com.apple.vmutils 4.0.2 (93.1) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x9428b000 - 0x9429afff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x942a1000 - 0x942acfff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x942f8000 - 0x94312fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94318000 - 0x94636fff com.apple.QuickTime 7.6.0 (1290) /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x947bc000 - 0x94902fff com.apple.AddressBook.framework 4.0.6 (490) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x9498e000 - 0x9499dfff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x949a4000 - 0x949cdfff com.apple.LDAPFramework 1.4.2 (69.1.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x949d3000 - 0x949e2fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x949e6000 - 0x94a0bfff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x94a17000 - 0x94a34fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x94ad9000 - 0x94ad9fff com.apple.DiscRecording 3.2.0 (???) /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x94adb000 - 0x94b59fff com.apple.DiscRecordingEngine 3.2.0 /System/Library/Frameworks/DiscRecording.framework/Versions/A/Frameworks/DiscRe cordingEngine.framework/Versions/A/DiscRecordingEngine
0x94b89000 - 0x94bcbfff com.apple.DiscRecordingContent 3.2.0 /System/Library/Frameworks/DiscRecording.framework/Versions/A/Frameworks/DiscRe cordingContent.framework/Versions/A/DiscRecordingContent
0x94d69000 - 0x94e1bfff com.apple.WebKit 4525.28 (4525.28.3) /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x94e86000 - 0x94f4dfff com.apple.JavaScriptCore 4525.26 (4525.26.2) /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x94f89000 - 0x9557cfff com.apple.WebCore 4525.28 (4525.28.4) /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x9587d000 - 0x95905fff com.apple.syncservices 2.5 (194) /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x9659a000 - 0x9659efff com.apple.iPod 1.3 (13) /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x969d3000 - 0x969d3fff com.apple.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x9703f000 - 0x97044fff com.apple.agl 2.5.9 (AGL-2.5.9) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x98349000 - 0x992c5fff com.apple.QuickTimeComponents.component 7.6 (1290) /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x99a56000 - 0x99a7ffff com.apple.CoreMediaPrivate 15.0 /System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CoreMed iaPrivate
0x9a3e2000 - 0x9a3e8fff com.apple.ipodsynchronization 2.2 (36.0) /System/Library/PrivateFrameworks/iPodSync.framework/Versions/A/iPodSync
0x9c032000 - 0x9c071fff com.apple.CoreMediaIOServicesPrivate 15.0 /System/Library/PrivateFrameworks/CoreMediaIOServicesPrivate.framework/Versions /A/CoreMediaIOServicesPrivate
0x9fa59000 - 0x9faf9fff com.apple.QuickTimeImporters.component 7.6 (1290) /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTime Importers
0x9fb14000 - 0x9ff69fff com.apple.CoreGraphics 1.258.84 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
Model: MacBook1,1, BootROM MB11.0061.B03, 2 processors, Intel Core Duo, 1.83 GHz, 2 GB
Graphics: Intel GMA 950, GMA 950, Built-In, spdisplaysintegratedvram
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x86), 1.4.4
Bluetooth: Version 1.9.5f4, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS541680J9SA00, 74.53 GB
Parallel ATA Device: MATSHITACD-RW CW-8221
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA

This has worked for some people. Try removing the Genius database. In the "Finder" go to the /username/Music/iTunes/ folder and delete the "iTunes Library Genius.itdb" file. This may allow the program to launch again. This file will be recreated upon first use of the "Genius" feature.

Problem opening itunes on macbook

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