Problem opening LR5.6?

When I try to open LR5 I get a message "Unexpected error opening catalog"  Can anybody help please?

Update to 5.7.1 and see if the problem is still present.

Similar Messages

  • I'm trying to open LR5 from CC for the first time.

    I've been runnng LightRoom 4 for the past year.  Decided to Check out LightRoom 5.  Tired it for 30 days and really liked it.  So I decided to upgrade to Creative Cloud and get LR 5 and Photoshop at the same time.  The problem is I can;t figure out how to open LR5 now.  When I try to open it it askes me for a serial number but when I downloaded Creative Cloud I didn't get any serial numbers.  What do I need to do?

    Uninstall the LR5 non-CC trial, then login to https://creative.adobe.com/products/ and download and install Lr.
    If for some reason LR5-CC doesn’t install right off, then log out of the CC Desktop app, using the Signout button in CC-Desktop Preferences / Account, and reboot, then log back into CC Desktop.  The logout/login cycle forces CC Desktop to rescan what is installed locally so it can offer you LR5-CC.
    Uninstalling LR5-non-CC and installing LR5-CC won’t hurt the work you’ve done, already, because the programs and the data are stored in two different locations and you’re only replacing the program.

  • Cannot open LR5

    when i try to open LR5 a warning appears: beim Lesen des Vorschau Caches ist ein Fehler aufgetreten. LR muss beendet werden. after closing nothing happened( no selfrepair as promised.)
    Downloaded testversion showed same warning. Please advice

    I am not a Mac user, so I'm afraid I cannot be a lot of help to you. But I think your external drive is causing the problem. Try unplugging the drive and then plugging it back in, or whatever you have to do to wake it up and see if that solves your problem.  You can still see the images, I think, because Lightroom has generated previews. But you need to have access to the images in order to make changes.

  • I installed lightroom 5 with a 30 day trial and it finished. Yesterday I installed cc and when I open LR5 I need a serial number. What do I do/how do I get one? Please help Tank you

    I installed lightroom 5 with a 30 day trial and it finished.
    Yesterday I installed cc and when I open LR5 I need a serial number.
    What do I do/how do I get one?
    Please help, Thank you.

    Your photos remain in place, the catalog you have been using will remain. After you install Lightroom from the CC, all you have to do is open your existing catalog and continue right where you left off.

  • Having a problem with LR5 install and beta version

    I uninstalled LR5 beta first, then purchased and installed LR5  on windows 7. Now when I open LR5 I only get the images I download on the beta version and not my LR4 catalogs etc. How do I get LR4 to merge into LR5 new install?

    Jan, it sounds like most of your work is in your LR4 catalog?  In that case, I would start Lightroom 5, go to File > Open Catalog and point to your Lightroom 4 catalog (like dj_paige said).  Lightroom 5 will update your LR4 catalog.  Depending on how many images are in your catalog, this could take some time.
    Once your Lightroom 4 catalog is completely upgraded, decide if you want to merge your beta catalog into the upgraded catalog or not.  If you do, you can do File > Import from Another Catalog and point to your Beta catalog.  This will merge it into your newly-updated Lightroom 4 catalog. 

  • I am trying to open iTunes on my mac. But a box pops up saying "The folder iTunes is on a locked disk or you do not have write permissions for this folder". Anyone know what that means? I've had my computer 2 years and its never had a problem opening it

    I am trying to open iTunes on my mac. But a box pops up saying "The folder iTunes is on a locked disk or you do not have write permissions for this folder". Anyone know what that means? I've had my computer 2 years and its never had a problem opening it

    I've already right-clicked on the application, clicked "get info", and changed it so all people listed in the "Sharing & Permissions" section have the "read & write" privilage.
    The error message is referring to your iTunes library, not your iTunes application.
    You need to check and fix the permissions of the iTunes folder in your iTunes library. This is by default located in your "Music" folder.
    Select the folder Music > iTunes  in the Finder, right click on it or Ctrl Click and click "Get Info". At the bottom of the contextual window thatwill  pop up, disclose the Sharing and Permissions brick, change your status from Read only to Read & Write. You may need to click the padlock icon to make changes.

  • I'm having a problem opening my files -..

    I'm having a problem opening my files …..for example if i want to download something off the internet and run it after it always opens in Textedit which is annoying…..other programs open fine which are dmg but the exe files won't run….i need help

    If you are in fact running Mac OS 9 or earlier, which is from 2001 or earlier, .dmg files are disk image files like the .smi files used under Mac OS 9, but they are only Mac OS X compatible.   They are frequently used to store Mac OS X only installer disk image files.  .exe files are are Windows and MS-DOS executable files which can only run with Windows or DOS virtualization:
    https://discussions.apple.com/docs/DOC-2741
    Most Mac OS 9 programs you'll be able to download either have a .sea, .sit, or .hqx suffix in their file name and are able to be opened with the old Mac OS 9 copy of Stuffit Expander.
    If you are using another operating system, please go to Apple menu -> About this Mac and tell us what you are running.  You posted to the Mac OS 9 forum, hence my response.    If there is an X in the name, you posted to the wrong forum, and I'll have this post redirected and try to answer if I have time.

  • I am having a problem opening pdf document.  I get error message: "Adobe Reader has stopped working"

    I am having a problem opening pdf document.  I get error message: "Adobe Reader has stopped working" then I get Windows is looking on line for a solution, but then my document closes. I tried uninstalling and reinstalling Adobe Reader XI, rebooted my computer but this did not help.  I get the same message. What to do?

    Can you open Reader by itself?  If so, check if disabling Protected Mode improves the situation [Edit | Preferences | Security (Enhanced)].

  • Error: "We're having a problem opening this location on file explorer. Add this website to your trusted sites list and try again"

    Hello,
    When i try to open document library from SharePoint Production portal then it throws the specified error. However, when i open document library from SharePoint Development portal then it opens it in file explorer quite easily.
    Production portal is on https whereas development portal is on http. Also, UAG has been configured on production portal.
    Any idea where it's getting stuck up? Surely, this is not a browser issue on Windows 7 as it's opening the development portal's document library on the same machine.
    I've also done following things:
    - Configured Desktop Experience on production environment
    - Installed the hotfix for Windows 7
    Regards,
    Sohaib
    Sohaib Khan

    Hello Sohaib.
    Here is the list of causes defined here.Hope it helps you
    The cause and the resolution methods are the following:
    Cause: There is a missing Root site collection...
    Resolution: Check and ensure,  that the “Managed Paths” are not changed in the web Application’s page, there is a (root) explicit for
    this web application and there is a working Root site collection.
    If for any reason this is not the case in your environment, you may try the following:
    - Apply (if not already) the following Hotfix to one of those clients:
    Error when you open a SharePoint Document Library in Windows Explorer or map a network drive to the library after you install Internet Explorer 10 in Windows 7 or Windows Server 2008 R2 
    http://support.microsoft.com/kb/2846960
    Then, try to delete the cache of the IE browser before reproducing the issue. Check the result..
    - Try to temporarily disable the Antivirus and test again.
    - Check if you have installed the Desktop Experience feature on the SPS13 server.
    - Check if you face this behavior with all users, Or only with some specific ones, Or with all different client OSes.. 
    Otherwise you will need to collect the logs to further analyze...
    http://blogs.msdn.com/b/george_bethanis/archive/2013/11/04/sps13-quot-open-with-explorer-quot-random-error-quot-we-re-having-a-problem-opening-this-location-in-file-explorer-add-this-web-site-to-your-trusted-sites-list-and-try-again-quot.aspx
    Please remember to click 'Mark as Answer' on the answer if it helps you

  • I am having problems opening pages in safari. the rotating wheel at the right end of the address window doesn't stop even after the page has filled up. then if i try to open other pages it gets stuck and won't open them.

    I started having problems opening pages today. When first open a page it seems to download the page OK, but the rotating wheel on the right-hand end of the address field keeps rotating after the page is completely filled up. Then if I try to open other pages it becomes slower and eventually stops filling-in the pages, while the rotating wheel keeps rotating.
    I wonder whether junk is being downloaded into my mac, or what is going on. Help will be geatly appreciated.

    When was the last time you emptied the Safari cache?
    From your Safari menu bar click Safari > Empty Cache
    If that didn't make a difference, go back to the menu bar click Safari > Reset Safari. Select the top 5 boxes then click Reset.
    And how much free space on the startup disk?
    Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure you always have a minimum of 15% free disk space. Freeing Up Hard Disk Space - Mac Guides
    If emptying cache or resetting didn't help and there's enough free space on the startup disk, login to another user account, launch Safari. Same problems there indicates a system wide problem. Log back into your admin account so you can check the startup disk.
    Launch Disk Utility. /Applications/Utilities
    Select MacintoshHD in the panel on the left then select the First Aid tab.
    Click: Verify Disk (not Verify Disk Permissions)
    If the startup disk needs repairing, follow the instructions for Using Disk Utility to verify or repair disks
    I wonder whether junk is being downloaded into my mac
    Nothing should "download" to your Mac unless you initiate the download yourself. You can check the Downloads folder from the Safari > Window menu or your Downloads folder in the Finder.

  • Error message when publishing and problems opening output file

    I have 5 projects linked together. When I publish one, I get a message that the files listed below are linked to the open project, and one or more of these projects may require exporting. I have tried to open these files and choose File | Export | Project to | but the options in the list (Flash 8 and Flash CS3) are both grayed out--on every one of these files. I'm publishing to Flash 9.
    I didn't think much about this message until a few reviewers said they can't open the project, or when they do, they don't see my playbar on the skin.
    One more thing--when an IT person was trying to help one reviewer open the output file, the IT person said "Oh, there's a problem with the code in line 25." I guess that's the html code? I'm not a programmer, but I can look at html code. What should I be seeing there in line 25?
    Is their problem opening the output file(s) related to my message about possibly needing to export files? Why might they be having problems getting the output file to open?
    Thanks for any insights you can provide!
    SAM

    Hi Sam
    It depends on a number of things. Are you certain you uploaded all the files involved? If not, there will be problems.
    The message about the linked files is quite simply advising you that you have links from that particular movie that will expect to find the files being linked to.
    If a person isn't seeing playback controls and you have included them, it's likely you haven't provided the correct link for them to open and play the file. Typically you provide a link to the HTML page Captivate creates. As long as all the output files are in the same place on the server, you should be good to go.
    Cheers... Rick
    Click here for Adobe Authorized Captivate and RoboHelp HTML Training
    Click here for the SorcerStone Blog
    Click here for RoboHelp and Captivate eBooks

  • TS1702 i've an iphone 3.1.3. sometimes, i have problems opening all the apps i downloaded in the past 4 months. other apps would open but the recent ones will begin to boot and then close itself. once, it persisted for over a week. pls help as am frustrat

    i've an iphone 3.1.3. sometimes, i have problems opening all the apps i downloaded in the past 4 months. other apps would open but the recent ones will begin to boot and then close itself. once, it persisted for over a week. it staarted again this evening, pls help as am frustrated. NB- i checked for apps update but all my apps are up-to-date. CT

    Try the usual steps: restart, reset, restore.
    http://support.apple.com/kb/HT1430
    http://support.apple.com/kb/HT1414
    If restoring using a backup doesn't help, try restoring the iPhone to factory settings and try for a while with just the Apple-included apps, to make sure it's not an issue with a third-party app. If it still has problems, it may have a hardware problem and will need to be sent to Apple.
    Regards.

  • Problem opening logic 9 in Mountain Lion

    Hi there
    Just bought a new 13" Pro and wondered if anyone else has had problems opening Logic in Mountain Lion.
    The whole of Logic Studio has been successfully moved across with Migration asssistant, except Logic Pro itself whichwon't open because:
    'You can't use this version of the application "Logic Pro 9.0.0.app" with this version of OS X.'
    Problem is when I I try to install the update 9.1.7 I get the message:
    An eligible Logic Pro version was not found in the Applications folder. This update requires Logic Pro version 9.0 or higher.
    I also get this message when trying to install the 9.1.7 update on my old MacBook Pro, which has the original version of Logic 9.
    Any suggestions?

    Post in the Logic Pro forum area.

  • Error message when opening LR5 on my MacBook Pro.

    I have successfully installed LR5 on my iMac but for some reason it is not installing properly on my MacBook Pro laptop!!  I have now tried installing this software three times.  This is the message that appears in a grey box whenever I try to open LR5:
    "An error occurred when attempting to change modules."
    When I click on the OK button, another window opens telling me that "New software for LR is available and Statement 5.3 appears ... ".
    There are three buttons at the bottom of the window and whichever one I choose, nothing happens.  I would appreciate some help with this please?

    Try the options here: http://helpx.adobe.com/lightroom/kb/error-changing-modules-lightroom.html
    You can also d'load the Lr5.3 version as a trial from here: https://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_lightroom&loc=en_gb
    and install that over your Lr5.0 install.

  • Sharepoint 2013 explorer view error - problem opening this location in file explorer (HTTPS + Win7 Enterprise 64 bit + IE9 32 bit + Office 2007 32 bit)

    Hi,
    We have a problem using Sharepoint 2013 explorer view. (Error - We're having a problem opening this location in file explorer. Add this web site to your trusted sites list and try again).
    I'm using Windows 7 Enterprise 64 bit, Office 2007 32 bit and IE9 32 bit. And the sharepoint site is a https site.
    Some people in my organization are able to browse and some users getting the above error. (with the same client machine configuration)
    If I clear my browser cache, closes the browser and open it then the explorer view is working. But after a minute if I try again I'm getting the above mentioned error. This 1 minute expiration happens is since the first time I have used explorer
    view, not since I opened the browser.
    I have tried the following on my machine:
    1. Modified the web client service to run automatically.
    2. Verified the sharepoint site is part of trusted sites (https://*.spsite.com/)
    3. Compatibility mode is turned on.
    4. Tried adding
    AuthForwardServerList in the webclient registry settings under parameters. (restarted the web client)
    5. Verified the BasicAuthLevel set to 1 (since we are using SSL). Tried setting the BasicAuthLevel to 2 as well. (restarted the web client)
    6. Tried installing software update for web folders (KB907306).
    Verified the below on the production server:
    1. The web application has the root site collection.
    2. It has WebDav Publishing disabled under IIS Web Server feature.
    Could some one please help me in resolving this issue?
    Thanks.

    Hi  Deepak,
    According to your post, my understanding is that you failed to use "Open with Explorer"  in a document library.
    For your issue, please verify the following:
    ActiveX controls must be enabled in IE.
    As you are using Windows 7 Server as the client computer, you must install the Desktop Experience feature from Server Manager.
    Make sure there is a working Root site collection.
    Install this hotfix for windows 7 work with sharepoint 2013 :hotfixv4.microsoft.com/.../463266_intl_x64_zip.exe
    Best Regards,
    Eric
    Eric Tao
    TechNet Community Support

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