Problem opening mail and SMS in E71

I’ve just recently installed Mail for exchange. It worked great for a day or two.Now I can’t open any messages. My mails and SMSs arrive, I see the subject, put I can’t open them. It is possible for me to delete messages. I can even reply to emails. If choose reply everything works as it should (I can see the received message and are able to write a reply and send the message).So the only way for me right now to read a received mail is to start at reply of it – very irritating.I went to the store where I bought my phone. They first tried to restart (removing the battery) and start again – didn’t work. Next they suggested to update the software, went home and did that – didn’t work.I have tried to reinstall Exchange, but the problem is still there even after that exchange is deleted from my phone.Does somebody have a solution for me? I read one solution to a similar problem here with the subject “E71 email issues”. There a solution was to install new software (Emoze or Profimail). I did not understand that and I don’t understand why there is a need to install new software. Do you really need to install new software to be able to read your mails?Thanks a lot for any help.

I have the very same problem. Reinstalled the firmware (v300) it did not hepl.

Similar Messages

Problems opening mail and address book after install

Ok I just reinstalled Leopard (erase and install after making backup with superduper).
When I open Mail I get the message:
+Mail can’t open because its index is read-only.+
+This file is located in Michael MBP:Users:Michael:Library:Mail:Envelope Index. If this file is on your computer, use the Get Info panel in the Finder to change your permissions for this file to “Read & Write.” If this file is located on a network server, contact the server administrator. After your permissions are changed, open Mail again.+
ok so when i go to that "envelope index" file it is about 6.3mb, when i check permissions, system and everyone are already read & write, there is also an (unknown) option that says read only but won't let me change it. if i move the "envelope index" file to the desktop and try to open mail, it creates a new envelope index file, but one that is way smaller, like 220k, and then nothing happens at all, mail just sits there, and i have to force quit it.
also when i try to open address book, it bounces on the dock for a second, then closes.
please help! i have to install on 2 more macs still

I've had the same problem. There are usually two or three envelope index files (envelope index; envelope index-1; envelope index-2, etc.). Envelope index-1 is always the one that has me, as the user, as read/write. I trash the other files and open Mail again. It then tells me that it has to import mailbox and that usually takes two to three minutes. Sometimes it then opens, but often it will say headers are damaged and to quit and re-open. It imports the mailbox again and stays open until I have to close or restart and then we start the process all over again. I've tried repair permissions, but no help. Very annoying.
Message was edited by: desulliv

Problems with Mail and Safari

Hi,
I'm running OS 10.11 and am having some consistent problems with Mail and Safari on my MacPro Dual 2.66. Here they are:
Sometimes, for no apparent reason, selecting these applications from the dock no longer opens the application (or a new window if already opened), but causes them to be revealed in the finder.
In Safari, when this problem occurs, another symptom seems to be that new windows will ONLY open in a new tab, even though I have preferences set to open links in a new window. If I click on a bookmark within a folder in the bookmark toolbar, Safari will open ALL the bookmarks in the folder in new tabs!!
In Mail, when I open my Inbox, clicking on various messages will highlight (in blue) ALL the messages I'm clicking on, instead of simply displaying the highlighted message in the reader.
The only way to get things back to normal is to reboot my machine, which is getting to be a total drag, especially since this seems to happen fairly often.
One other thing that may be related- if my screen saver is running, and I move the mouse to go to an active screen, the computer will "freeze." It stays like this indefinitely- I figured out that if I press the button on the machine itself it will go to sleep, and I can wake it up and then everything is fine, but I don't understand what's going on.
I have tried using Disk Utility and Disk Warrior, and have used OnyX to clean out my system cache and aall sorts of other stuff, but to no avail.
Is anybody else experiencing any of this? I'm starting to get really frustrated. Thanks for any advice.
Cheers,
Andrew

Scott,
I had posted earlier that I had Flash payer problems and then QuickTime and PDF preview problems too, on my Intel PowerMac. I could not figure out what the problem was, because fixing permissions and moving plugins did not work. Console indicated that the Quicktime components were not found, with the problem in a webkit pref file somewhere (nil field value). Anyway, I bailed and reinstalled Leopard from a 10.5.0 DVD, and then updated using the combo updater to 10.5.3. Everything worked. Then, after the 'Java for Mac OSX 10.5 Update 1', it all broke again. This time, repairing permissions resulted in:
User differs on "System/Library/Frameworks/JavaVM.framework/Versions/1.4.2/Home/lib/jvm.cfg", should be 0, user is 95.
User differs on "System/Library/Frameworks/JavaVM.framework/Versions/1.4.2/Libraries/classlist" , should be 0, user is 95.
Now it all works again. This is obviously a flaw with the Java update, and also somehow Disk Utility did not find it earlier. Anyway, take a look at reverting the Java update, or manually changing user for those files (I suppose user 0 is root, but maybe it is nobody).
Obscure....

Problems with email and SMS after 1.3.5

Let me first say that I love the Pre. Up until this point it has been perfect - I have a replacement, but that is because I dropped it (wrong angle, wrong location, broken screen). However, following the 1.3.5 update I'm now having a fairly important problem with email and sms - I can receive email and messages, but not send them.
I have two email accounts. My personal account is with earthlink. My work account goes through an ISP using the domain name of my employer. I'm not using Microsoft Exchange or Outlook. I have tried deleting and reentering the accounts and that did not work. I can receive messages but get error messages when I try to send.
The same for messaging. I don't use it very often. But yesterday I get a text message and tried to respond and got the error message.
I power the phone off every night because I have a landline and use that as the primary phone at home.
I have been looking around message boards trying to find a fix for this. Has anyone had this issue and resolved it?
Thank you.
Post relates to: Pre p100eww (Sprint)
Message Edited by starburst42 on 01-05-2010 07:06 AM
This question was solved.
View Solution.

I forgot to add that this is a stock Pre. There are no patches or homebrew apps.
Edit:
I found a fix for the email problem, in posts on precentral and this board from a few months ago. The info came up in a Google search, and not searches of the boards, which is kind of frustrating. Here is the info, and the link. I really wish Palm would put info about this work around on their site, or at least make it easy for people to find. The solution is the last message in the thread linked below:
Had the same problem. Checked with Earthlink - no help. Checked with Sprint - no help. Checked with Palm - no help. Here is what finally worked:
Delete the earthlink account and start over. When you do - this is the key - set up the account manually! If you use the Pre defaults and try to change the settings it will not correct the problem. Your settings for outgoing mail must be:
"smtpauth.earthlink.net"
Use Authentication set to "on"
username is your email address
your email password
port set to "587"
encryption "none"
Again, the key is to set up manually.
smtp email fix
Message Edited by starburst42 on 01-06-2010 12:08 PM
Message Edited by starburst42 on 01-06-2010 12:09 PM

Problem opening mail attachments...were opening seamlessly on os 7.0...get an error Filename Office open XML document/presentation File size Does anyone have a solution? Please help.

problem opening mail attachments...were opening seamlessly on os 7.0...get an error
Filename
Office open XML document/presentation
File size
Does anyone have a solution? Please help.

Hi Charlotte,
You don't say what your version of Windows you have. Assuming XP, go to Start | Run, type DXDIAG and click OK. Click the Sound tab and run the tests to eliminate a hardware problem first of all. If you don't hear anything, check your cables first of all. Also make sure "Mute" isn't checkmarked in your sound setup. You'll find that in Windows Control Panel.
Which browser do you use? If you have Firefox 4, sign up to the HTML5 trial @ http://www.youtube.com/html5
HTML5 is the latest video standard and doesn't require Flash player. Google is in the process of converting all its files to work with the new format. It may solve you problem. If you don't have Firefox 4, you can get it from here: http://www.mozilla.com/en-US/firefox/fx/
IE8 doesn't support HTML5.
To clean out your temp files, go to Start | Run, type: CLEANMGR and click OK. Click OK again to start the utility. Tick all the boxes except "Compress old files" because the latter takes too long, and then click OK. You can run this utility any time you wish by the way.
The above steps will hopefully fix your problem. If not, post here again please.

After upgrading to Lion, I went to open Mail and received the message that it needed to upgrade my Mail database - this may take a few minutes. The bar shows it is about 1/5 along and has been there for over 10 hours. Help!

After upgrading to Lion, I went to open Mail and received the message that it needed to upgrade my Mail database - this may take a few minutes. The bar shows it is about 1/5 along and has been there for over 10 hours.
I tried quitting and starting again but it just jumps back to the same spot.

It is quite large, but I have tried two of the fixes suggested and things now seem to be moving along.
(I was unable to seach properly before which is why I posted the question - it was a bit of a panic)

New pc with windows 8.1, downloaded and installed cs5,no problem open bridge and cs5, but can't read raw file , try to update, can't complete or failed updating, please help

new pc with windows 8.1, downloaded and installed cs5,no problem open bridge and cs5, but can't read raw file , try to update, can't complete or failed updating, please help

Sounds like you somehow got the mac version.
Download the windows 6.7 camera raw update from this link:
Adobe - Photoshop : For Windows : Camera Raw 6.7 Update

When I try to open Safari, I get NCSW21 and that server can't be found. This happens everytime. I am using AirPort and have a strong internet signal. I have no problem opening Firefox and surfing the web. Only with the Safari page. Can anybody help.

Can't open Safari. I get "Can't find server". I get NCSW21 in my address bar. I am using AirPort and have a strong internet signal. I have no problem opening Firefox and surfing the web. Need help. Thanks

Hi Professor66,
I have a couple of suggestions for you regarding this issue. Here are two links to users who have posted similar questions to yours and have found their answers in the responses to their posts:
Safari hangs when loading web pages. | Apple Support Communities
https://discussions.apple.com/thread/3784708
Safari loading blank pages | Apple Support Communities
https://discussions.apple.com/thread/3899912
I would suggest that you first follow the troubleshooting that the OP did in the second link, which is to test in a new user account to see if the behavior is consistent. If it is, you may need to address the issue at a software level by re-installing Safari. More information on this process can be found in the following article:
OS X Mavericks: Reinstall apps that came with your Mac
http://support.apple.com/kb/PH14193
Thanks for coming to the Apple Support Communities!
Regards,
Braden

Having mail 4.5 issues- open mail and get a new features message so I must import messages first in order to use mail 4.5. Just recently put in MAC OSX 10.6.7. Once it imports click done to start using mail, but end up with the rainbow wheel? Now What?

Having mail 4.5 issues- open mail and get a new features message that says in order to use the new features, I must import existing messages into the new version first in order to use mail 4.5. Just recently put in MAC OSX 10.6.7. Once it imports I am to click done to start using mail, but end up with the rainbow wheel of death and it also says you cannot use mail until the import is finished? Now What?

Is Mail still "spinning"? If it's been doing that for a while, I'd kill it, using either Activity Monitor or the OS X application picker. Then relaunch Mail and see what happens.
Two "by the ways":
1) Your system details mention an PPC iMac. Since a non-Intel Mac can't run OS X 10.6, you seem to have another Mac. You might want to consider updating your system details.
2) You seem to have been misled by the poor labeling of the message composition fields on this forum into trying to enter your entire post into the "subject" field. In the future, just enter a summary of your post there and the main text into the field below it.

Mac mail is not responding OS 10.8.1. I open mail and it freezes. I've even reinstalled mountain lion 10.8.1.

My Mac Mail application is not responding. I open mail and it autimatically freezes. I've reinstalled Mountain Lion 10.8.1. and ran disk utility. What can I do to fix this?

I meant automatically...

Can't open mail and app store. I've tried to reinstall Maveriks using recovery but I get a message that I can install using my apple ID. Any help??

Can't open mail and app store. I've tried to reinstall Maveriks using recovery but I get a message that I can install using my apple ID. Any help??

Disable your antivirus and firewall, and try again.

Having problems opening word and excel

Having problem opening word and excel, was
Working for last couple years. Can't open to
Write in word, or check current word documents.

It always help to list the computer model #, current OS, and the verison of MS Office presently being used.
I am a volunteer. I am not an HP employee.
To say THANK YOU, press the "thumbs up symbol" to render a KUDO. Please click Accept as Solution, if your problem is solved. You can render both Solution and KUDO.
The Law of Effect states that positive reinforcement increases the probability of a behavior being repeated. (B.F.Skinner). You toss me KUDO and/or Solution, and I perform better.
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
HP m9200t E8400,Win7 Pro 32 bit. 4GB RAM, ASUS 550Ti 2GB, Rosewill 630W. 1T HD SATA 3Gb/s
Custom Asus P8P67, I7-2600k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX660 2GB, 750W OCZ, 1T HD SATA 6Gb/s
Custom Asus P8Z77, I7-3770k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX670 2GB, 750W OCZ, 1T HD SATA 6Gb/s
Both Customs use Rosewill Blackhawk case.
Printer -- HP OfficeJet Pro 8600 Plus

Following = Impossible; no such option in mail preferences - iCloud Mail couldn't be enabled from the iCloud Preference Pane. Open Mail and add your iCloud account from Mail preferences.

iCloud Mail couldn't be enabled from the iCloud Preference Pane.
Open Mail and add your iCloud account from Mail preferences.

What is your question?

Cannot recieve notification of emails until i open mail and refresh

cannot recieve email notifications until i open mail and refresh

I just had this happen to me the last few days. I had no trouble getting my emails Pushed to me then all of sudden, I had to open mail to see them. All I had to do was a restart of my Iphone and it was fixed.

Hi, since my update to OSX Yosemite, I have problems opening DW and AI CS6. A message with update to old Java SE-6 is displayed? How can I solve this problem? Thanks

Hi,since my update to OSX Yosemite,I have problems opening DW and AI CS6. A message with update to old Java SE-6 is displayed?Thx

You need to install Java SE 6 to run those programs. There has been quite a bit of discussion here about that. Something at one of these links should get you going...
Prompted to install Java SE 6 Runtime | Mac OS 10.9
Dreamweaver and Java SE 6 Runtime problem on MAC Mountain Lion OSX

Problem opening mail and SMS in E71

Similar Messages

Maybe you are looking for