Problem opening Microsoft Office & PDF Email attachments

Just got a Motorola Razr. Having a problem opening Microsoft Office (e.g. Work, Excel) and PDF Email attachments. Receive message "winmail.dat Unsupported file type". Can open jpg files. I have Quick Office, which is suppose to enable you to do this, but does not seem to make a difference. Wonder if it is an Android 2.3.5 issue. I used to have a Blackberry and this was not an issue. This is a showstopper for me and I will return the phone if I can't read Microsoft Office and PDF files attached to emails. My email server / client is Verizon.
I would appreciate any recommendations.

Hope this is one of those "better late than never" scenarios.
The problem sounded familiar, and it's one that's been around for a long, long time. I don't think it's a Razr problem, or a Droid problem, but it is about email clients. I've had similar issues with email on computers.
The problem starts with Outlook's RTF format. It saves the document's formatting info (bold, underline, etc.) and other info in the winmail.dat file, and some email clients simply can't decode it.
The sender can change the format of what they're sending, though, and I believe that the most recent versions of Outlook can change those format setttings on a person-by-person basis (don't want to start a rumor here because I could be wrong about that).
Just copy and paste the error message into Google (or your preferred search engine, and you'll see some info that might be helpful.

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Opening PDF Email Attachments

My PDF email attachments open in Microsoft Word and can't be read. How can I open PDF attachments in Adobe without first having to do a 'Save As'? I have Adobe on my laptop.

nyrozzie wrote:
My PDF email attachments open in Microsoft Word and can't be read. How can I open PDF attachments in Adobe without first having to do a 'Save As'? I have Adobe on my laptop.
The problem is a file association.
If you are using Verizon's webmail then you need to fix the file association in your web browser.
If you are using an email client (Outlook, Outlook Express, Thunderbird, etc.) you need to fix the file association in your computer (varies as to how based on OS and client).
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

.pdf email attachments open in photoshop. How do I get them to open in Reader?

Hey,
.pdf email attachments open in photoshop. How do I get them to open in Reader?
thx

You need to change your file association to open .pdf files with Adobe Reader.
See http://windows.microsoft.com/en-us/windows/change-file-open-program#1TC=windows-7

Pdf email attachments won't open

After upgrading to IOS 7 the pdf email attachments are not opening...just says "loading" and never loads.

Hi DVFFTI,
I'm not sure from your description if you're having the same problem I was having.
In my case, PDF attachments would only display as a single image of the first page of the PDF.
The only option I had was to Copy or Save the image. I couldn't open a preview of the full PDF in Mail or tap to 'Open in...' a different app.
Turns out that I had too many apps on my iPhone that can read PDFs, for example, Dropbox, Evernote, iBooks, Kindle, etc. even a Canon app for remote printing.
Removing one of them fixed the issue for me.
I remember this happening before and seeing other threads about this, so I don't think it's specific to iOS 7.
Give it a go and see if it fixes your problem. Hope it helps.

Can't open PDF email attachments from mail app. (iOS7, iPad2)

Since upgrading to iOS7 I cannot open PDF email attachments from the "Mail" app. The attachment appears as a "tap to download" icon, after downloading it appears as an image of the first page of the PDF. An extended press of the PDF image results in "save image" and "copy" options, but no "open in" option.
I have tried closing and re-opening mail, restarting the iPad, several different attachments. Still no "Open in" option.
Any help with this?

I work in a support organization and we've seen variations of this issue develop on various iphones and ipads with ios7. Oddly, not everyone is experiencing this, just some people.
In my own case, I simply downloaded Acrobat Reader for free and can read the things fine.
We use an exchange activesync email server and when each email comes in it indicates at the very bottom that it has been downloaded as plain text and to click to download the entire message. I've tried clicking to download and not clicking and I can read the PDF either way.
In my own case I can view PDF files and/or also save them by pressing and holding the icon of the PDF in the email.
The other thing one of our end users noticed: if she emailed the PDF directly to her iPhone5 and iPad it would not be readable but if she forwarded it to her offsite Yahoo account and then forward to her corporate email it would open.
I think there's definetely something going on with the formatting of the PDF (was it created by a true Adobe PDF distiller or one of the many clones?), what email application attached it? (Outlook, Eudora, IOS Mail, etc) and how many PDF reading apps are on your IOS devices?
For instance I have the default PDF reader, iBooks, Kindle, Adobe Acrobat Reader, and there may be others that I don't even know has PDF capability. Only Apple probably has a good idea of how many apps utilize this.
Message was edited by: aliensporebomb - clarification

How can I move PDF email attachments into ibooks?

How can I move PDF email attachments into iBooks?

When you tap on the PDF to open it, a curved arrow icon will appear in the upper right corner. Tap that icon and the option to "Open In" appears. Select that option - tap open in - and you can select iBooks from there.

How to open Microsoft office files from my wp8 app?

Is there any way to open Microsoft office documents? I want to open a doc file which is in my phone.My app may try to open pdf also. So is there any way for that? I need a free one.

//where file is your StorageFile type object of perticular //Office documents i.e. ppt or doc etc
await Windows.System.Launcher.LaunchFileAsync(file);
Please Refer these links
How to open pdf file in Windows Phone 8?
Launcher.LaunchFileAsync
shah
// Please Mark as answer if it is Helpful to you. Thank You

Snow Leopard Problems with Microsoft Office 2004

I installed Snow Leopard about two months ago. Ever since I have nad problems opening Microsoft Worrd 2004. Every time I try to open Word it hangs up at "Optimizing font menu performance..." Before I installed Snow Leopard I had no problems with any Office 2004 applications. I also have a lot of problems with fonts when I open Safari.

This message occurs whenever your installed fonts change. I work for a publisher so was getting it all the time as I turned fonts on and off for different projects.
In Office 2004, do this:
1. Go to */Applications/Microsoft Office 2004/Office/Support Files/*
2. Rename or move FontCacheTool. (Requires administrator access)
In Office 2011, do this:
1. Go to *~/Library/Preferences/Microsoft/Office 2011/*
2. Delete *Office Font Cache*
3. From Terminal, type touch" then drag in the Office 2011 folder
4. Back in the Finder, do Get Info on the new, empty *Office Font Cache* file. Make it read only and lock it.
Notes:
1. WYSIWYG menus will now just show the font name in standard font.
2. You may be able to disable the 'optimising' message more easily by going to Word's preferences and turning off the 'WYSIWYG font and style menus' tick box in the General section. This takes affect in all Office applications but doesn't seem as reliable at preventing the caching problem.
4. Newly added fonts should still appear when you next start an Office application.
3. However you have Office set up, it can't see certain fonts. They are the ones logged to Console, e.g.:
12/04/2011 09:58:14 /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Support/fontd[21782] ATS Font family could not be created for Abaton ITC Std - Legacy Applications may not see this font

Problems with Microsoft Office

I really don't know where to post this as I can't find a Discussion forum for it, please re direct me if this is....
So I'm having a HUGE problem with Microsoft Office. I've had the Student addition, purchased it in a store, and have been using it since without any issues. Just yesterday, it told me I needed to download an update for it in the System Update. Well it downloaded without a problem, however during the installation it stalled and never completed. When I turned my computer back on, and did the System Update again, it said that my system was completely up to date. However, now the only too things in my Microsoft Office folder is PowerPoint and Excel. The other applications can not be located anywhere on my computer.
Now is there a way for me to fix this. I no longer have the CD with Microsoft Office on it because I'm constantly traveling. I'm extremely annoyed because I rely on Entourage for my emails, don't really like the Mail application. I just want to know what to do. Any suggestions?
Thank you.

When an installer 'stalls' during the installation, I'd guess you'd need to try reinstalling from the CD. I could be wrong though. Here is another forum that may help you if you don't get the answer here...
http://www.macfixitforums.com/php/postlist.php?Board=OfficeX

Problem with Microsoft office since new firefox installation

I have never had a problem with Microsoft Office --ever. I can have 4+ windows open at once. Since installation the latest version of Firefox many things have changed. The most troublesome is that I cannot open any office programs (word, excel, etc). They try to open and then give me an error message.

Victorymarketin, welcome to the forum.
Since they are both Microsoft programs, I suggest contacting MS Customer Service for help. They have always gotten me up and running in short order. This is always my solution when I have MS related problems. They if anyone can, will solve your problem.
Please click "Accept as Solution" if your problem is solved.
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Unable to open microsoft office

I am unable to open Microsoft office at all. I restored my system yesterday and it worked. shut down and logged on today the same issue. I show that an update was done last night so I am checking here first b/f I call microsoft.

How is this related to Firefox, or any Mozilla product?
It sounds like what you need to do is repair your Microsoft Office installation, then check Windows Update for any updates again.
* http://office.microsoft.com/en-us/access-help/repair-office-programs-HA010357402.aspx

Problems Installing Microsoft Office 2004 on 10.4.3!

Hi all,
A friend of mine just purchased 10.4.3 from the Apple Store for use with his G5 (the original single 1.8). My friend is not very skilled with computers, so I have been helping him get 10.4 running.
• We wrote zeros to his hard drive.
• We then did a fresh installation.
• We then ran software update.
• Apps like Photoshop Elements have installed without problems.
Microsoft Office 2004 (Student and Teacher) will not install using the installer or drag-and-drop.
• The installer finishes but the Office 2004 apps are not on the Hard Drive!
• Drag-and-Drop encounters an error (-36 I think) and stops installing.
Obviously, my friend is disappointed that Office will not install on a fresh OS - Please help!
PowerBook G4 Mac OS X (10.4.3)

Hi all,
Templeton Peck may have been correct after all! I just got this message from Microsoft Support moments ago:
Thank you for requesting support for Microsoft Office 2004 for Mac. My name is Mike and I will be working with you to resolve this issue.
As I Understand you are Recieving an Error when installing Office 2004, which is not allowing you to Complete the installation.
With Error 36 There is only one thing to do, you will need to contact our Replacment Product Department for a new disc, you can contact them by calling 1-800-360-7561
Please let me know if this resolves your issue.
Thank you for using Microsoft Technical Support...
I guess I'll give a new disk a try -- I'll report back once I've tried that. :~)
rawbertow789

Making iWork the default apps for opening Microsoft Office documents

Is there a way to make Pages, Numbers and Keynote the default apps for opening Microsoft Office documents, such that if I double-click a Word document it launches Pages and opens, etc.? I know I can do it by double-clicking the Office document and dragging it to the appropriate iWork app in the dock, but it would be nice to have it happen by default. That way I can put Office in my rearview mirror!

Fantastic - worked exactly as advertized. Thank you both!! Office is now a distant memory (except when I have to save in MS formats to send files to the unfortunate masses).
Best regards,
John McMahon

How can i open microsoft office word documents on my ipad 4 and edit it.

How can i open microsoft office word documents on my ipad 4 and edit it. How to transfer my scaned documents on it

There are a number of apps that are compatible with Office documents. Apple makes iOS versions of their own iWork apps (Pages, Keynote, Numbers) that are available free if you purchase a new iOS device and that can be purchased separately for older devices. There are also 3rd party combined suites that cost less than the separate Apple apps. Ones often recommended include Documents 2 Go, Quickoffice and Office2 HD.
If you can accept needing a network connection whenever you want to use the apps and have an Office 365 subscription, Microsoft has just released their Office Mobile app, though it has significant limitations. Or a server-based solution such as CloudOn might be an option for you.
Regards.

HT3967 I have a new MacBook Pro and need to know what I need to do to open Microsoft Office files so that I can work on them?

I have a new MacBook Pro and need to know what I need to do to open Microsoft Office files?

Use a product such as OpenOffice, LibreOffice, Google Docs, iWork, or Microsoft Office 2008 or newer. In the case of Word documents, you can also use TextEdit.
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Problem opening Microsoft Office & PDF Email attachments

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