Problem opening my own file

I have Adobe CS5, version 7. I have not had any problems creating files. I went to open one of my personal files and it is now telling me that I cannot open it as I need updated plugins. Why would I need updated plugins if I was the originator of the file? I s there someone I can speak to on this? Am I going to have to buy the new version of Adobe?

You don't HAVE to buy the new version. You can download the trial, use it to open the file and save as IDML. That should open in your CS5.

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I am using PSE 9. I had no problem opening my Raw files from my Canon Rebel XT Now I have a Rebel 5ti and pse 9 won't reconize the Cr2 files

I am using PSE 9. I had no problem opening my Raw files from my Canon Rebel XT Now I have a Rebel 5ti and pse 9 won't reconize the Cr2 files

See this faq:
FAQ: Will Photoshop Elements work with my camera, or Why won't my raw files open?
That will explain why each new camera model uses its own raw format. (.CR2 does not indicate a format, only a Canon family of formats).
The first link tells you what version of camera raw is needed for your camera : https://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
You need ACR 7.4
The second link tells you which ACR versions are supported by Elements versions Camera Raw-compatible Adobe applications
PSE9 supports version 6.5
Further down on that paper, you get links to download the free Adobe DNGconverter for Mac or Win.
This standalone software can batch convert a whole folder of raw files to the DNG raw file format that your present PSE9 can read.
Otherwise, you would have to upgrade to version 10 or later.

I'm having problems opening my pdf files. I'm running windows XP and have adobe reader XI (11.0.06)

I'm having problems opening my pdf files. I'm running wiondows Xp and have adobe reader XI(11.0.06) installed.

What kind of problems? What happens when you try? Any error messages?

Having problems opening a pdf file with reader 10/11 get error msg cannot open close reader and try again any ideas

having problems opening a pdf file with reader 10/11 get error msg cannot open close reader and try again any ideas

Hi George ,
Is it happening with all the PDF' or any specific one?
Could you please share the error message so that we can replicate at our end ?
Try repairing reader once and see if that fixes the issue.
Launch Reader>Navigate to Help>Repair Adobe Reader Installation
Regards
Sukrit Dhingra

Lightroom 1.4 - problem opening up NEF files

Hi there,
I've been having problems opening up NEF files in Lightroom 1.4, a message keeps coming up saying that the file is not recognised. I'm using a MacBook Pro and can't get a solution - can someone please advise on the best course of action?
Thanks!

>a Nikon D3
I don't think that one is supported in LR 1.4. The camera was released after LR 1.4 was released. To get support for that camera, either upgrade to LR 2 or convert the NEF files to dng using the free DNG converter that you can download from http://www.adobe.com/products/dng/

InDesign CS5 (Mac OS 10.6) can not open its own file

I need guidance to open an artwork file that in one hour I have to send to the print shop. InDesign refuses to open its own file.
Any clue? Adobe, please help.

Re: InDesign CS5 (Mac OS 10.6) can not open its own file
Bob and Peter
Thank your for helping us out. It was really necessary to ask a coworker to open the file and export it in InDesign markup language.
Three hours later than expected, but it's done!
We are stuck here. I'm a Master Collection user of CS5, using only Dreamweaver, Illustrator, Photoshop, InDesign, Bridge and Acrobat Pro. (I don't know why I bought the Master's). My coleague former Window user, got a Mac in May and downloaded the trial version of Design Studio Standard Collection of CS5.5. Before expiring, we purchased its license and filled it in the active trial version.
A couple of months ago we noticed that were missed Plug Ins on his version and contacted Adobe who instructed us to download the whole files again. We never did because it is a pain to get rid of the missing parts of a pre installed trial version etc.
I will ask Adobe to send a CD disk for his version.
Regards,
Junia

Problems opening a mov file on quicktime

Hey guys, i just purchased a mac and im having some problems opening a MOV. file on quicktime. FOr some reason im just getting sound and no video. Can anyone please help me out? Is there some extensions i have to download? Please let me know thanks.

A MOV. file can be anything.
I would suggest you download and install Perian from http://perian.org/
You should read this support page http://perian.org/#support in case you need to delete older codecs.

Problems opening & printing pdf files created on a Mac

I am at my wit's end! I recently upgraded to a new version of Acrobat and suddenly a lot of my clients could no longer open my pdf files. I uninstalled the latest version of Acrobat and reinstalled an older version (Acrobat 8.1.3). Some clients started being able to open my pdf files but others could not. So I started using the Acrobat Share server and sending links. Some of my clients cannot open those either and many cannot print even if they can open the files that way. I personally also cannot print from the Acrobat Share server. The pdf files print out with all the surrounding graphics and application design elements. I also can't open the pdf files that I created on my Mac using my PC laptop running Vista. I have tried opening and printing both pdf files and the Acrobat Share links from my Mac and my PC laptop running Vista, to no avail.
I was under the impression that compatibility problems between Macs and PCs were largely a thing of the past. I was also under the impression that the whole point of exchanging pdf files was that pdf files are cross-platform compatible. Not only am I am losing tons of valuable time, I may be losing credibility with my clients (especially since I have an IT background). I desperately need to know what version of Acrobat I should be running on my Mac so that when I scan documents into my Mac, the pdf files that are created are completely 100% compatible with both Mac and PC operating systems regardless of what operating system and what version of Acrobat my clients are running. I also need to be sure that those same pdf files I create on my Mac can be seemlessly printed out from either a Mac or PC regardless of the operating system or Acrobat Reader version. If anyone can help me get to the bottom of this, I will be eternally grateful. Thanks.

This file downloaded and works fine for me in Preview on both OS X 10.5.7 and 10.4.11 (and opens in Acrobat Pro 9.1.1 and 8.1.5, and the latest version of Reader on both versions of the OS). As expected.
If you're printing from Acrobat.com by right clicking in the image area and selecting Print, don't. This isn't printing the PDF, it's printing the Flash frame that contains, as you've noticed, buttons and other elements. (Adobe's Mac Flash plugin is notoriously buggy.) Direct your clients to download the file by selecting the download button, not by right clicking and printing.
Again, your PDF file is fine.

Problems opening InDesign CS4 files in CS5

We have just upgraded to CS5 to take advantage of the tracked changes facility, and immediately encountered problems:
when opening CS4 files in CS5, we've noticed that formulae, created using charater styles, are not displaying properly. For example x = y / z, which would have the x and = signs dropped, the y underlined and the z on the next line, something like this (although much prettier than I can reproduce here):
x = y
z
in CS5, however, all gyphs in the formula are superimposed upon each other
we tried loading the character styles from our template document. However, that caused most of the content to dissapear!
we tried converting our template to CS5 and then loading the character styles from our template document. However, that also caused most of the content to dissapear!
Anybody got any clues?

troglodytes2000 wrote:
We have just upgraded to CS5 to take advantage of the tracked changes facility, and immediately encountered problems:
when opening CS4 files in CS5, we've noticed that formulae, created using charater styles, are not displaying properly. For example x = y / z, which would have the x and = signs dropped, the y underlined and the z on the next line, something like this (although much prettier than I can reproduce here):
x = y
z
in CS5, however, all gyphs in the formula are superimposed upon each other
we tried loading the character styles from our template document. However, that caused most of the content to dissapear!
we tried converting our template to CS5 and then loading the character styles from our template document. However, that also caused most of the content to dissapear!
Anybody got any clues?
If you are opening the CS4 files directly in CS5, try exporting CS4 files to IDML and opening the IDML files in CS5. It's worth a try if you haven't already found it doesn't help.
HTH
Regards,
Peter
Peter Gold
KnowHow ProServices

Problems opening up RAW files in the Adobe elements 12 editor

I just installed Elements12 on my Windows Desktop.
Operating System Windows XP SP3, Quad Core Processor 2.4GhZ, 3Gb RAM (based on these spec, I should be meeting minimum system requirements)
My camera's RAW format (Rebel 4Ti, CR2) is supported by the installed Camera RAW version (8.0.0.xx).
I had no problems opening up the RAW file into Camera Raw. I performed the basic adjustments and save the image as a .DNG file. No problems so far.
(1) I then tried to open the RAW file into the Elements Editor by clicking on "OPEN Image" in Camera RAW. I goes the error message that this action could not be completed due to a program error.
(2) I also tried to open the .DNG file directly. I got an error message telling me I had not enough RAM to complete this action (see above, I have 3Gb installed)
Can anybody advise me what to do, or what the problem is>
Thanks.

You might start looking for a new computer with windows 7 or 8 64 bit.
Not because windows xp is a bad operating system, but it's not supported by microsoft any longer and more and more software companies are dropping support for xp.
(even one of my favorite open source programs; Krita, dropped support for windows xp)
Plus, new programs seem to be more and more ram hungry and a 64 bit version of windows can make a world of difference.

Problem opening a .fla file

I keep getting the error The application Flash has
unexpectedly quit. It happens when I open any .fla file in Flash
CS3 (Intel-based Mac and Mac OS X 10.4.10). I have been using the
application all of last week without hitch or problem. Suddenly
today it won't let me successfully open anything. Have ran a
software update on the full Adobe Suite. Updates were only
available for the Adobe Version Cue Server.

bump

Problems opening & resaving NEF files with CS3/CS2

I seem to be having problems sending my NEF files to Photoshop from Aperture. This started happening just today & I'm not sure what to do.
What happens is that when I open a NEF file in external editor, instead of just opening up as a psd file in CS3 or CS2 directly like it used to do, it now opens Adobe Raw instead which means that I am unable to resave back into my Aperture Library. Is there anyone who has experienced this as well? Any suggetions as to the cause and a solution? I tried checking preferences for both Aperture as well as Photoshop but nothing seems to work.
The only thing I can think of is having just updated Adobe Raw to the latest version, 4.3 I think. Other than that Aperture did start up about a week ago & declared my library corrupt & proceeded to rebuild my library. Other than that it was behaving normally until today. Its really irritating & counter productive to be unable to resave my edits in Aperture.
Any help or suggestions will be very welcome indeed. Thanks in advance.

Thanks for the tip Eduardo, but I checked the preferences and they seem to be correct.
It seems that only images in certain projects were affected. Could be the ones that Aperture rebuilt earlier. I guess I may have to try exporting the raw files from the affected projects, then deleting and reimporting the projects again. I did try to rebuild the thumbnails but it doesn't seem to help.
Does anyone have any other suggestions for me to try before I do this?

Problems opening camera raw files in photoshop need help

I am having problems opening cr. files in photoshop and I'm not sure what to do. In case you couldn't tell I am really new to adobe products and am pretty clueless. Anyone know of a tutorial on this subject I would really appreciate any info. Yes I have done a search in help but it didn't cover the process very well.
Thanks for your help and understanding.

You might post in the Camera Raw Forum
http://forums.adobe.com/community/cameraraw
And »Chapter 4: Camera Raw« in the Help might be useful:
http://help.adobe.com/en_US/Photoshop/11.0/photoshop_cs4_help.pdf

Problem opening 40D RAW files

I have installed CS3 Extended and then downloaded and installed Camera RAW 4.2. In CS3 in the Help / about plug-ins option, Camera RAW 4.2 is named. I have also opened CS3 with the ctrl key depressed and cleared the cache / reset preferences.
I have CS3 installed on d: (d:\program files\adobe\... )
and Camera Raw.8bi is installed in
d:\program files\common files\adobe\plug-ins\cs3\file formats\
(This is the version from 29/08/07 10136kB)
In bridge I can see thumbnails of 350D files but not 40D files and I can't open the 40D files in Camera Raw (on the 350D files I can right click and "open in Camera Raw..."
The 40D files are the full size RAW at 9-14Mb rather than sRAW files.
I don't know where to go next to try to get the 40D files recognised. Any suggestions anyone?
Thanks

If it works on a Mac it must work on a PC...right Ab? (-;
I tried the 40d raws on my laptop and all is well so there must be a problem with ACR on my desktop. I have seen a few messages in that regard so will proceed down that path.
Thanks for motivating me to check further on my end Ab.
Jerry

Problems opening documents (zip files, excel) after upgrade to Snow Leopard

Since upgrading to Snow Leopard I have not been able to open a lot of files. Mainly, zip files and excel documents (which I had no problem opening before the upgrade. It seems that when I save the files down (from my email or whatever) the files go into the "Archive Utility" program, I try to open them from the Finder but they still won't open (or unzip).
When I go to open an excel document (most likely from a PC user), I get a msg that the file isn't formated for excel. However, before the upgrade to Snow Leopard I had no issue opening this same file in Mac Office-Excel.
Thanks in advance for your help/advise.
-Katherine

Hello Katherine:
I have not experienced those problems, but I do not receive Excel spreadsheets via E-mail. My Stuffit Expander version is 13.0.2.
You might want to check your Excel preferences to see if there is a setting that needs to be changed (compatibility?). I use Office 2004 so your version may be different.
You could also trash preference files to see if something happened during the install.
Barry

Problem opening my own file

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