Problem opening PDF attachments

When I try to open some PDF attachments from Mail, I get a blank screen. If I try to open the same attachment in a program like Good Reader, I get a message that the file is not valid. I can however open the file from Microsoft Outlook without any problem on my PC? I have the latest update of iOS installed.

Download Adobe Reader first. https://itunes.apple.com/ph/app/adobe-reader/id469337564?mt=8
Then try to open it using that app. IF not successful, use this method:
Go to Settings > “General”
Choose Restrictions and use your passcode
Go to Allowed Content and choose Websites
Choose All Websites and exit Settings
Then open again using your inbuilt reader, Adobe Reader or Good Reader.

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Cannot open PDF attachments in email, get administrator logon using Acrobat X?

Cannot open PDF attachments in email, get administrator logon using Acrobat X?

I have no problem opening PDF attachments that arrive in my Outlook 2003 Inbox; they open fine with Adobe Reader 9. It may be an issue with your email client.
But if you think that Adobe Reader 8 will fix it, you can download it from http://download.adobe.com/pub/adobe/reader/win/8.x/8.1.3/enu/AdbeRdr813_en_US.exe - make sure that you uninstall Reader 9 first (and Acrobat.com & Adobe AIR).

UNABLE TO OPEN PDF ATTACHMENTS IN E-MAIL

Over the past week,I have been unable to open PDF attachments in my AOL webmail. I encounter no problems with my Outlook Express e-mail. Why is this suddenly happening and how can I correct the problem?

To make sure that Adobe Reader is default,
goto Edit->Preferences->Select default PDF Handler. Check the value in the dropdown list "Select Adobe product". If the first value which appears is 'Adobe ReaderX', then Reader X is the default PDF Handler.
Also please let me know the OS you are using.
Is the problem also faced in AOL webmail with any other Adobe Product(like Acrobat X, Reader 9 etc.) if you are using/used any of them?
Thanks,
Shakti

Can't open PDF attachments on 8830

I recently have had a problem opening PDF's on my BES 8830. PDF's used to work quite well, but not anymore.
When I retrieve the document, all that is displayed is a giant question mark on a white background.
Any thoughts? I have realoded the software 4.2.2.196 several times, with no luck.
Any ideas?

skipberg wrote:
Longtime BB user (Verizon) had my 8830 **bleep** out. Verizon store said Operation System was shot and loaded v4.5.0.138 and then no attachments would open. Back to store - where they loaded Documents to Go. Now I have to download the file, read it and then delete (royal pain!) But - still no PDF files. Even if I download them - the message says "This attachment type cannot be viewed on your device" More and more - I'm getting PDFs and I would really like to fix this. I'm due for a new phone and like the BB - but don't like the touchscreen models. Any suggestions? Thanks for any help -
Hi and Welcome to the Forums!
DTG standard has no PDF component. Their Premium edition does, I believe. Nevertheless, the BIS Attachment Service should be rendering PDFs for you as long as they remain an attachment...if that's not working, then try these steps:
1) Register HRT
Homescreen > Options > Advanced Options > Host Routing Table > BBKey (it does not matter which line is current) > Register Now
2) Resend Service Books
KB02830 Send the service books for the BlackBerry Internet Service
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

I am having a problem opening pdf document. I get error message: "Adobe Reader has stopped working"

I am having a problem opening pdf document. I get error message: "Adobe Reader has stopped working" then I get Windows is looking on line for a solution, but then my document closes. I tried uninstalling and reinstalling Adobe Reader XI, rebooted my computer but this did not help. I get the same message. What to do?

Can you open Reader by itself? If so, check if disabling Protected Mode improves the situation [Edit | Preferences | Security (Enhanced)].

Adobe Acrobat 9.4 Pro / Win7 Enterprise (64bit) - problem opening pdf

Hello,
i got problems opening pdf files.
when i try to open the pdf file i get the message 'access denied'. That happens when i try to open it with a standard user.
opening that file 'as administrator' works fine.
I tried the Win7 compatibility check and Win7 tells me that Acrobat isn't compatibel. I tried to run acrobat.exe in different compatibilty modes (XP SP2/SP3, Win NT) -> no cure . Only thing working is to run Acrobat as administrator )

You can try to enable Admin rights on your computer.
In start menu use the search field, type in cmd once you see that in your search result right click on cmd and Select "Run as Administrator".
Once the Command Prompt open's type in.
net user administrator /active:yes hit enter after typing it.
You should the message "The command completed successfully."
After you try this launch the software.

Can Not Open PDF Attachments

I can not open PDF attachments from outlook 2010. I am running windows 8 and using Adobe version 11.0.2 If I save the file to desktop, then it will allow me to open it and print it.
Thanks in advance for yor help.
the error says it can not open the file because it is unsupported or corrupt.

If you can't open the attachment, have your client/ customer or whatever fix their defective copy of Outlook and send real mail attachments not TNEF encoded rubbish. They are spewing defective email every time they click send on a mail with an attachment.
See https://support.mozilla.org/en-US/kb/what-winmaildat-attachment

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I have a problem opening PDFs. Here's the deal. For my website, I have XEA based Adobe forms. Per http://helpx.adobe.com/livecycle/kb/xfa-forms-firefox-chrome.html I set PDFs to Use Adobe Acrobat in Firefox.....and that works great.
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If I try to switch PDFs to Use Adobe Acrobat (rather than Use Adobe Acrobat in Firefox) then I cannot open my XEA based Adobe forms. So I have to keep PDFs to Use Adobe Acrobat in Firefox for my XEA web-based forms, but that prevents me from opening any other PDFs online (since I have to save the other PDFs rather than opening them).
How do I solve this problem so I can open other PDFs online (without saving) and yet still be able to use my XEA based Adobe Forms by Use Adobe Acrobat in Firefox?
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Hi karenwfrazier,
Try [http://support.mozilla.org/en-US/kb/view-pdf-files-firefox-without-downloading-them#w_reset-download-actions Reset download actions] and check it again.
If the above did not solve the issue try [https://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-fix-problems#w_re-initializing-the-plugins-database Re-initializing the plugins database] .
see also : [http://helpx.adobe.com/acrobat/kb/cant-view-pdf-web.html Can't view PDF on the web]
thank you

Problem opening PDF files for Adobe Reader

Problem opening PDF files for Adobe Reader.
I installed the latest adobe reader for my Mac. Everything is set up. Every time i go to open a pdf file, this shows up...
"Before viewing PDF documents in this browser you must launch adobe reader and accept the End User Licence Agreement, then quit and relaunch the browser."
I installed it through the adobe reader website for free. And even though it says 'by clicking "install now" you are agreeing to accept the user licence agreement terms and conditions' it still says i need to accept the T&C's.
I've tried uninstalling and reinstalling it and same thing over and over again.
Can someone help!?!?!
Please contact me via email direct ASAP at....
[email protected]
Thank you
Message was edited by: nick khzouz

Adobe Reader PDF problems wrote:
"Before viewing PDF documents in this browser you must launch adobe reader and accept the End User Licence Agreement, then quit and relaunch the browser."
Did you actually try doing what the message suggests? Open Adobe Reader and accept the EULA?

Problems opening .pdf files created in Windows in MAC

My clients that are using Macs are having problems opening password protected PDFs that I created in Windows. Any suggestions?

Are your clients using Adobe Reader on Mac, or the built-in Mac OS Preview? Preview does NOT support the full PDF standard :(.
From: Adobe Forums <[email protected]<mailto:[email protected]>>
Reply-To: "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>>
Date: Mon, 26 Sep 2011 15:04:18 -0700
To: Leonard Rosenthol <[email protected]<mailto:[email protected]>>
Subject: Problems opening .pdf files created in Windows in MAC
Problems opening .pdf files created in Windows in MAC
created by Hollcy<http://forums.adobe.com/people/Hollcy> in PDF Language and Specifications - View the full discussion<http://forums.adobe.com/message/3939175#3939175

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Hi,
we store documents in our portal in KM. When I use pdf-files that where not saved with Office2007 tools I get the problem, that I can open the file once. If I open it the second time I get the error message "file doesn't start with "%PDF-". and the file will not be opend. If I delete the temporary files in the internet explorer, the file can be opended, again.
If I open the file directly in the internet explorer I don't have those problems, so it seems, that the portal uses a different viewer than the internet explorer itself.
Has anyone an idea how to solve this problem?
Regards
Ulrike

Ulrike,
I think this is a known issue.
Affected versions:
o KMC SAP NetWeaver 7.0 (formerly named 2004s) SP 14
o KMC SAP NetWeaver 7.0 (formerly named 2004s) SP 15
If you have the above KMC and SP Versions then you need to follow the below SAP note:
Note 1146711 - Problem opening PDF files.
Have you checked the belowSAP Note?
Note 954627 - Issues with opening/displaying PDF files from KM
Regards,
Karthick Eswaran

How do I open pdf attachments without subscribing?

I updated Adobe reader for Android and now I cannot open pdf attachments without getting a screen that asks me to subscribe for $9.99 a month. I looked at the comments on the Google play store and Adobe said that you could use your back arrow to get away from the subscription screen but that is not true. In addition, it said to clear defaults in the program but there were no defaults there to clear when I went to that screen. I even uninstalled and reinstalled the program with no success. I still cannot get away from that subscribe screen. As many others are doing, I opened the file with a different program. I am really annoyed by all of this. Can anyone help?

Hi,
Adobe Reader is still a free app for reading, annotating and form filling PDF documents.
From your post it seems you are trying to open a non PDF document.With the latest update we have provided an optional paid service to the users to convert the non PDF documents to PDF documents and view them in Adobe Reader.
Please go through our blog post http://blogs.adobe.com/readermobile/2013/11/21/adobe-reader-for-android-clarifications-on- paid-services/
to resolve your queries.
If you still have concerns feel free to get back to us.
Thanks,
Adobe Reader Team

Problem opening PDF files with adobe

I cannot get adobe to open my pdf files. Not from internet nor from desktop.
I downloads fine,. I have installed and reinstalled several times.
If I try to open it looks like it opens but closes immediately. I tried to open adobe, but nothing. A grey screen and that's it. I cannot access the help button

Yes, I finally got it working using number 2:-) Thank you very much
2013/8/1 Pat Willener <[email protected]>
Re: Problem opening PDF files with adobe created by Pat Willener<http://forums.adobe.com/people/pwillener>in
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Problem opening pdf file from an app built by Flash Builder 4.5

problem opening pdf file from an app built by Flash Builder 4.5

The iPad and iPhone have NEVER supported Flash and never will. In fact, Adobe is no longer distributing Flash builds to mobile devices.
Time to move on...

Problem opening mail attachments...were opening seamlessly on os 7.0...get an error Filename Office open XML document/presentation File size Does anyone have a solution? Please help.

problem opening mail attachments...were opening seamlessly on os 7.0...get an error
Filename
Office open XML document/presentation
File size
Does anyone have a solution? Please help.

Hi Charlotte,
You don't say what your version of Windows you have. Assuming XP, go to Start | Run, type DXDIAG and click OK. Click the Sound tab and run the tests to eliminate a hardware problem first of all. If you don't hear anything, check your cables first of all. Also make sure "Mute" isn't checkmarked in your sound setup. You'll find that in Windows Control Panel.
Which browser do you use? If you have Firefox 4, sign up to the HTML5 trial @ http://www.youtube.com/html5
HTML5 is the latest video standard and doesn't require Flash player. Google is in the process of converting all its files to work with the new format. It may solve you problem. If you don't have Firefox 4, you can get it from here: http://www.mozilla.com/en-US/firefox/fx/
IE8 doesn't support HTML5.
To clean out your temp files, go to Start | Run, type: CLEANMGR and click OK. Click OK again to start the utility. Tick all the boxes except "Compress old files" because the latter takes too long, and then click OK. You can run this utility any time you wish by the way.
The above steps will hopefully fix your problem. If not, post here again please.

Problem opening PDF attachments

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