Problem opening pictures in imessage

On two iphone5 with ios7 pictures  in imessage are not opening; pictures say downloading but do not download.  If I turn the phone off and then on the picture area says tap to download but nothing happens.  When I am notified of a text with a picture the picture is present as a thumbnail before I unlock the phone but does not show up when the phone is unlocked.  2 ipads with ios7 do show the pictures without an issue.  Ideas?

not sure why, but figured out a workaround.  Phone set up to receive messages from 2 iphone numbers, and person sending was sending to both phone numbers.  Sending message to only one of numbers allowed the pictures to show up.

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