Problem opening recent itune update

recently downloaded current itunes update, have been unable to open itunes.  Have removed and reinstalled itunes onto laptop.  currently using Windows 7.  did not have problems with previous itune upgrades

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the advice above doesn't resolve things you could try this alternate version:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
Or roll back to the previous build:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
tt2

Similar Messages

  • Problem with recent itunes updates

    The last 3 updates to itunes will not install. What do I do ?

    How about some details regarding exactly what is happening, any error messages?
    Have you tried disabling the Anti-Virus or Firewall software on your computer temporarily to install the update?

  • With Windows Vista, the most recent Itunes update 1/30/2014 has caused Itunes not to work, with a Mscvr80.dll not found error. Uninstalled all Apple programs, and installed fresh Itunes. Same problem. Tried to reinstall using an older install exe nogo

    Recent ITunes update has caused ITunes not to work. Tried uninstalling all Apple products and reinstalling fresh. Still doesn't work. Tried reinstalling from an old install.exe. Install went nicely but program won't start as it says it can't open the library file.

    Now that I have no way of accessing any of the products I have purchased from ITunes, I will most certainly never use ITunes again for any reason. Why throw good money after bad?  I will use another MP3 player that is not as cumbersome or proprietary.
    Lesson learned.

  • Error code: MobileMe Services has encountered a problem and needs to close - I get this message everytime i open Outlook and it slows down opening?  This problem started when itunes updated

    Error code: MobileMe Services has encountered a problem and needs to close
    I get this mesage everytime i open Outlook and it slows down opening. This problem started when itunes updated. What do I do to solve this?

    Hi turingtest2 (you pass, BTW):  Thanks for the speedy reply.  MobileMe doesn't appear in the list of programs which can be uninstalled.  I tried the link you suggest: http://support.microsoft.com/mats/Program_Install_and_Uninstall but when I tried to "Run Now", I get the error message:  " Troubleshooting cannot continue because an error has occurred... etc.... [code 80072F8F]"  So googled this error & found a tool called (80072f8f) Repair Tool   -  I'm leery to download yet more stuff from non-microsoft sites -- any recommendations?

  • HT1218 After a recent iTunes update attempt iTunes no longer functions and the airport extreme base station is not accessable on our computer.  We still have wifi but cannot access the base station software.

    After a recent iTunes update attempt iTunes no longer functions and the airport extreme base station is not accessable on our computer.  We still have wifi but cannot access the base station software.

    Thanks for the reply. I appreciate the response. I tried that approach this evening and it didn't work for me. (Technically it worked for me, when I was hardwired into my base station, but would not work for me wirelessly, which is my main issue.)
    Again, using the approach you recommended works only if I have my ethernet cable attached to the LAN port so my computer is communicating directly to the base station through the hard wire. I am able to scan for my base station and make setting adjustments normally this way too.
    As soon as I disconnect from the LAN port and try to go wireless is where I run into problems. The Base Station's wireless network I created is available to choose in the top right corner of the monitor with all of the other available wireless devices/networks -- but the network I created does not have access to the internet. I am also unable to configure my Base Station wirelessly. When my Airport Utility tries to scan for the Base Station and Network, it cannot find any Apple Wireless Device. It's like the Wireless Network in my base station is not sending out a signal.
    Is there a way to resolve this issue?

  • Receipt in recent iTunes update

    My work recently issued me an iPod touch (the only reason I have an Apple product) and I purchased an app for work. I need a receipt to be reimbursed. I made the purchase over 72 hours ago and have not recited an email, and yes, I checked my junk mail. The instructions in the Support Community require iTunes (why I need another program to manage my purchases I don't get) but the instructions don't apply to the recent iTunes update. Does anyone know how to get a receipt with the new iTunes update? Please help.
    Posted with my Windows Phone

    You should have an emailed receipt to the primary email address that is on the iTunes account. If that is the email account that you are checking and the email isn't there then you can try contacting iTunes Support and see if they will send a copy (which is probably unlikely) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    Or would a screenshot of your purchase history be sufficient ? If it is then you can see the last 90 days purchases via http://reportaproblem.apple.com, or there is a better version of your purchase history viewable via a computer's iTunes : See your purchase history in the iTunes Store.

  • After installing the most recent iTunes update/version iTunes will no longer run on my PC.  I receive a window with the Microsoft error code R6034

    After installing the most recent iTunes update/version iTunes will no longer run on my PC (Windows 7).  I receive multiple error windows with the Microsoft error code R6034.  Microsoft's Help site states that this error occurs when a driver attempts to access the C++ library without a "Manifest".  I do not know what a manifest is, but apparently any attempt to directly access the C++ library is not permitted.  The site instructs the viewer to contact the application developer.

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • I have a problem openning my Itune home, I'm getting unknown error 0x80090308, any body has a solution for this problem

    I have a problem openning my Itune home, I'm getting unknown error 0x80090308, any body has a solution for this problem

    hi marco
    I found the problem. Do you have other wi-fi (w-lan) like repeater or tv-transmitter or d-link etc. if yes, please disconnect them once and try again after restarting the time-capsule resp. change the channel if you can to another one. then it should work again.
    @ home i have a tv-transmitter via wi-fi and indeed, i changed the channel from 1 to 6 or something like that, then the iphone worked again.

  • Im having a problem opening my itunes i cannot put music on to my ipod touch and its really frustrating ans i want this to be fixed as soon as possible, someone help me please

    im having a problem opening my itunes i cannot put music on to my ipod touch its getting really frustrating and it will mean heaps if someone will help me please and thank you

    every time i click to open itunes it will come up with the license agreement and for eme to confirm, decline or save i have click all of these and every time i tunes does not appear 

  • My apple mail has an error message and won't open after iTunes update 6/20/14

    I have a MacBook 13 Aluminum using Mountain Lion/MavericksX. Soon after I did a random update for iTunes mid June 2014 I noticed that I could no longer open my mail on my desktop. I did tell Apple about it when the error message came up, but I haven't heard anything and the last update 7/1/14 didn't help. I can use Entourage, but I like Apple mail better. Any ideas? Yow
    Message was edited by: yowwwwie
    I had all but given up on the Apple mail. Then I remembered that I hadn't checked it since my last X update yesterday. So, I tried and of course, APPL fixed it. Apple is so fantastic. Sorry but there is no problem to work on.

    Well I feel a bit silly about this. I gave up on Apple mail and was using Entourage. Yesterday I did the most recent update from APPL and hadn't checked to see if they'd come up with a fix. I'd written them to ask about it because the error occurred after the iTunes update so I figured there was a bug. I just opened it, and poof, apple mail again. It did go through something and dinged and opened. Thank you for writing me. Y

  • HT1222 I installed the most recent ITunes update after which Itunes no longer worked.. I received an error message   Error 7  Windows 193.  I did a system restore to eliminate the update.

      Apple support had not responded to my requests for clarification.  The update corrupted both ITunes and Office Outlook mobileme.  The error message when I tried to start up I Tunes was Error 7 Windows 193.  I un installed I Tunes and re installed the latest ver and encountered the same error message.  I finally did a system restore.  Was this a one time problem or is the update bad.  In over 30 years I'd never had a problem with any Apple update.

    Hi Lutacrew,
    If you are having issues with iTunes after an attempted update, you may find the following article helpful:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Regards,
    - Brenden

  • Open Recent not updating

    Recently I noticed that my Open Recent lists were not updating in a variety of applications (Preview and Pages, most notably). I cleared them and (after looking at some discussions on the matter) removed the ...LSSharedFileList.plist files for each. But the applications are not rebuilding these files. If I open the app, and open a file, that file shows up in the Open Recent menu while I am working. But if I close, quit, and reopen, the Open Recent menu remains clear. How do I prompt those applications to rebuild those files? I can probably go back and recover old ones from Time Machine, but those weren't updating either, so something is stuck that I can't figure out how to unstick. Suggestions?

    I'm flummoxed too! I've never bothered clearing them before either, but that's because they've always updated! Now nothing seems to be.
    I'm ignoring the apps right now and focusing on Recent Items on the Apple menu. I did what you suggested and hauled the com.apple.recentitems.plist file out onto the desktop, logged out, and then logged back in. Sure enough, the list was clear except for two apps that launch on opening (Stickies and Weatherdock). I launched Terminal too, just to get it on the record, and Recent Items showed it. Then I logged out and logged back in again. Now the list showed Stickies and Weatherdock, but not Terminal! I tried again, opening Mail and Safari, logging out and logging back in, and they don't "stick" either. It seems to update on booting and then just stop. And whatever it is, must be systemic.
    I have a new MBP on order, and I'm getting to the point of just giving up on this and waiting for the new system. It sounds like you are running out of ideas also, both as to what might be the problem and what might solve it. Very frustrating. I certainly appreciate your attempts to get this thing fixed!

  • Homeshare worked on my PC until recent iTunes update. Cannot get homeshare to work on PC as previous.  When I use my MacBook Pro on the same network, iTunes/AppleTV works just fine, so it has to be iTunes?

    An interesting observation...when I have a MacBook Pro connected and select Computers on my AppleTV2, the name of the MacBook computer comes up on the screen and allows me to select it and view photos from my iTunes library. Orks perfectly. When my Windows 8 PC is connected, and I select Computers on my AppleTV, the name of the PC does NOT come up on the computer list, but instead the AppleTV immediately tries to download pictures from the PC itunes library.  It runs for ~2 minutes then generates an error message saying it could not connect to the iTunes library and to make sure it is tunrned on, connect to the same network, and use the same blah, blah, blah.  I know all the settigns on the network are correct because my MacBook works perfecty.  So frustrating that my PC worked previously before the recent iTunes software update.  What to do to fix it?

    Hi Rickgal,
    Thanks for visiting Apple Support Communities.
    Based on the information, it does sound like this behavior is isolated to your PC. I recommend trying the troubleshooting steps in this article on your PC:
    Troubleshooting Home Sharing
    http://support.apple.com/kb/TS2972
    Start with turning Home Sharing off and on again, as explained in step 3:
    Go to File > Home Sharing and choose Turn Off Home Sharing.
    Choose File > Home Sharing > Turn On Home Sharing.
    When prompted, enter the Apple ID you'd like to use.
    Click Turn On Home Sharing, then Done.
    Best Regards,
    Jeremy

  • Problem opening up Itunes.....

    I try to open up itunes but everytime I do I get a mesage stating: "The iTunes Library.itl is locked, on a locked disk, or not have write permission for this File."
    Even thos I uninstalled and reinstalled it it still doesn't want to work, if anyone can help me with this I would really appreciate it.

    Somehow the shortcut to my itunes got deleted and and eventhough I got it back but now when I click to open it it keeps sayin that iTunes has encountered a problem and needs to close we are sorry for the enconvenience and then it asks if I want to send an error report or not, I have sent the error report countless times and I even reinstalled iTunes but it wont help. What should I do?????
    Dell PC   Windows XP  

  • Latest update causing problems with my itunes update on my computer,

      Have had to delete itunes on my computer to try to get this update to upload. I cannot even access an earlier version.  I have tried everything from uninstalling to cleaning my hard drive and still it will not install.

    ITunes update 11.1.4 would not install and I received the following error message.
    "The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem". 
    A temporary solution was to restore my system to a date before the 11.1.4 update was applied.
    This worked and I was again able to use iTunes except that synchronisation between iTunes, my iphone and ipad was frustrated. I received an message to the effect that “you need to turn on synchronisation in isync preferences before you can sync contacts and calendars.”
    Further research on these boards revealed that this problem too was apparently caused by the Apple update could only be resolved by installing the latest version of iTunes i.e. 11.1.4
    Thus  a clean install of iTunes 11.1.4 was obviously necessary for complete functionality.
    Thus I followed the procedures detailed by Turingtest2 here
    https://discussions.apple.com/docs/DOC-6562
    I carefully deleted all of the Apple related programs and folders I could find as suggested.
    I had problems deleting Apple Mobile Device Support.  I eventually managed it though by variously
    using CONT-ALT-DEL  to enter Task Manager and then Processes and then halted(ended) any Apple process I was able to find.  It eventually deleted but not without a struggle!
    I then performed a clean installation as described ensuring I right clicked on the download and selected Run as Administrator.
    Itunes 11.1.4 was then installed with no loss of previously downloaded material – books music etc.
    Not impressed with this Apple update at all…… a seemingly very cavalier approach to customer care.

Maybe you are looking for