Problem Photoshop CS4 3D menu RESOLVED

Hi I had the same problem than Marco_pais in this thread.http://forums.adobe.com/message/2321787?tstart=0#374149
No menu 3D available in PSD CS4.
I've called Adobe support.
- First I upgrade my graphic card (Nvidia)
- then when you restart photoshop : PRESS AT THE SAME TIME CTRL+ALT+SHIFT AND CLICK ON PHOTOSHOP.EXE ICON.
that will delete your preferencies (save them before).
And now it works !!!
Francois - Paris - France

If your 3D menu is grayed out it typically means:
The video card is not supported or...
Video card does not have the latest drivers - check ATI or nVidia site.
There is no 3D Engine in the Plugins folder: C:\Program Files\Adobe\Adobe Photoshop CS4\Plug-ins
Does your Video Card support this feature?
We have 3 tiers of support for 3D:
No OpenGL, when only raytracer is used
Minimal OpenGL when OpenGL is used only for wireframe rendering (everything else is handled by the raytracer) Criteria for Minimal OpenGL is OpenGL 1.2.
Full OpenGL, when everything (rendering/shading/painting) is handled by OpenGL. Criteria for Full OpenGL is OpenGL 1.4.
GPU and OpenGL Features and Limitations in Photoshop CS4
http://kb2.adobe.com/cps/404/kb404898.html
Other possible errors might be:
If 3D Menu is not showing?
3D does not work in CMYK mode
Did you enter a Photoshop Extended serial number?
If problems still persist you can email your system information from the Photoshop menu - Help > System Info (see attached image )
Hope this helps,
daniel(at)adobe(dot)com

Similar Messages

Photoshop CS4 main menu missing a row of pixels

I have Photoshop CS4 installed on my laptop and Photoshop CS4 Extended installed on my desktop (part of Production Suite). I'm experiencing a problem on BOTH systems where the main menu is missing a row of pixels (see image below). Both systems are running Windows XP Pro SP3.
I have Open GL disabled on both systems. The weird thing is the missing row of pixels comes and goes while I'm using the application. Has anyone else noticed anything similar?
- John

I have never seen anything like this on several installations of CS4, but obviously a few people get it.
You could experiment with other video settings, for example updating or rolling back drivers, or checking with hardware acceleration reduced in Display Properties > Advanced.
Also, see if a Windows theme is causing it.

OpenGL problem Photoshop CS4

I'm using Photoshop CS4 (Extended) on a machine running Windows XP (32 bit) SP/3 (with all the relevant updates from Microsoft).
Everything seemed to work fine for the first week or so, then one day Photoshop crashed with an error message related to OpenGL. I don't recall the exact message now, but it had something to do with the OpenGL features of the video card.
I restarted Photoshop, only to have it crash again with the same message. At that point, I checked the Adobe Web Site and came across the document "GPU and OpenGL Features and Limitations in Photoshop CS4" at the URL http://kb.adobe.com/selfservice/viewContent.do?externalId=kb404898.
I am currently using an nVidia 8800 GTS video card (512 MB video memory). After reading the document mentioned above at the Adobe Help site, I updated my video driver to the latest available at nVidia (described on the nVidia web site as Version 182.50, though it shows up on my computer's Device Manager as Version 6.14.11.8250, dated 3/27/2009).
Since installing the new driver, the option to "Enable OpenGL Drawing" under <Edit> <Preferences> <Performance> is completely grayed out.
I would really like to enable OpenGL if it's at all possible. Has anyone else encountered this problem, and is there a way to fix it?
--- D.M.
PS: I did update Photoshop to version 11.0.1, but that made no difference, the OpenGL Drawing option is still grayed out.

Thanks for the replies.
I reset the preferenced by pressing CTRL-ALT-SHIFT while starting Photoshop. This did not help, as the OpenGL option was still grayed out in preferences.
I then rolled back the video driver until I found one that worked. I had been using the latest WHQL certified driver from nVidia, version 182.50, which was not working with Photoshop. The one that finally worked was an older version: 181.22 (which is reported in Device Manager as Version 6.14.11.8122).
This finally un-grayed the OpenGL option, and I am now using Photoshop CS4 with OpenGL enabled. So far I have no errors, but it has only been half an hour since I did this, so it's too early to tell. I don't know how this driver rollback will affect the games I have on my computer. If there are problems with the games, I may have to go back to the newer driver and use Photoshop without OpenGL again.
I doubt that anyone from Adobe reads this forums, but I would like to say that I think CS4 is a very buggy release in terms of OpenGL. It doesn't help for Adobe to say that they are using "standard" OpenGL functions and it's the video card driver at fault. The vast majority of users will have either an nVidia or ATI based card in their computers, and it's Adobe's job to make sure that their program works with those cards. It's not like they have a thousand different hardware types to support, just two.
Also, while I posted this problem in nVidia's forum (and I am sure other Photoshop users must have done the same), it is completely unrealistic to think that nVidia will change anything based on input from Photoshop users. This is a tiny portion of their market, and their attention is already focused on gaming issues. So in the end if this problem is to have a solution, Adobe must adapt to whatever quirks nVidia or ATI cards have, because I can pretty much guarantee that nVidia or ATI won't adapt to Adobe anytime soon.
I hope Adobe fixes this problem soon, because it has spoiled an otherwise great product.
-- D.M.

Photoshop CS4 3D menu

Hi there.
I have installed PS CS4 but 3D menu is disable. What can be the problem?
Regards.

Do you have CS4 Extended?

Problem Photoshop CS4

I install the trial photshop cs4 and when i make a new file, is not blank, is have some color blank like a moutain, i don t think is some error from my laptop because is a centrino duo, compaq 6820s and i run windows vista.

Does your problem look like this? 'cause this is the problem I am having..

Problem - photoshop CS4 - colour only in grayscale

When I try to select a new colour (either from swatches or colour picker) it just appears in a grayscale tone - so a yellow appears as a light gray and a navy blue as a dark gray for example. Any ideas how to fix this?

Take a look at your image mode. I'll bet you have a grayscale document.
From the menus, to make it a color document, choose Image - Mode - RGB Color.
-Noel

Photoshop CS4 Experience, Problems & Questions

Hi all,
i just installed my Production Suite Premium on the following System (fresh install, clean System, no other versions of Photoshop):
Intel E8500 Dualcore
Nvidia Geforce 9800 GX2 (Driver Version 178.24)
3 GB RAM
Windows XP Professionel SP3
Photoshop has its own Scratchdisk assigned with at least 50 GB free Space.
I know that the 9800 GX2 is considered to be a "Gaming-Card" but as a freelance artist i work for the game-industry on many occasions and I need a decent gaming hardware to test what I am working on. As far as I know, the card meets all requirements for CS4 and Nvidia tells me, that their GPU's are perfect for CS4. (wasn't a problem with any version before, I use Photoshop AND Nvidia-Cards since Photoshop 4)
Here are the things that bug me:
- Photoshop disables the OpenGL Features on random occasions, stating, that it has encountered a problem. This happens either in Two GPU-Mode or One-GPU-Mode.
There's no obvious reason for any errormessage, because IF Open GL is activated it seems to work pretty good, zooming and rotating works quite well and fast. I noticed, that the problem happens either after saving my file or when i open photoshop.
- Photoshop crashed on several occasions mostly concerning heavy transforming of multiple layers. It simply didn't respond anymore in the midst of the transormation-process.
My guess is, that this is also linked to the GPU/Driver. System-Memory is checked, GPU works like a charm in all other applications. CS3 has not once crashed in one year, so i guess it has to do with the changes made in CS4.
Strange thing is, that even with open GL deactivated, the above written problems occur. I would have thought, that with OpenGL dectivated, Photoshop would somehow become kind of CS3 again, but it seems, there had been to much changes to simply disconnect photoshop from it's new OpenGL interface.
Apart from these two Problems, Photoshop CS4 is doing ok. It feels kind of sluggish compared to older versions, but that might also change with some new drivers.
Sad thing is, that the rotate canvas feature and the extended moverange for images, the main reasons why i upgraded to CS4, are only working with
OpenGL activated. I really hope there will be a fix in the near future.
There are other questions concerning PS CS4's usability:
- The Scale-Brush Feature uses alt + right mouse buttons, what seems kind of strange when using a stylus (Even more when using a stylus without buttons like the wacom layout-marker).
I would prefer another combination of keyboard shortcuts plus stylus movement ctrl + alt for example. so far i have not found a way to remap the keys. Am i missing something? Or is this impossible?
- Is there a way to get window behavior back the way it was in CS3? The new way of handling windows is ok, but i liked the old one better. If i disable "floating windows docking" there's no way to maximize a window INSIDE the photoshop workspace. The maximize button on top of every window is right now completely useless because it maximizes the window AND gets rid of all the menus and palettes. I don't see why i want to do that.
That's it. I hope this is useful either for the guys at adobe or for other users. Every new Photoshop-Version has had its problems, i hope that these will just be dealt with like the ones before.
All the best,
Pickman

Photoshop CS4 does cause crashes. I can vouch for that too. When it happens, the first instinct is almost always to assume that something is wrong with the computer and start from there. Comments to this effect are prominent in many threads. It is also Adobe's prevalent approach. So people experiencing these problems will tend not to post on these forums. Statements like 'because there are only a few posts, a significant number of people are not experiencing [these] problems' are therefore unfounded. There simply has not been time yet for people to resolve potential hardware/system problems.
In my case, I started experiencing unexplained crashed with CS3 in July (see below) but it was only when Adobe admitted that they could be partly to blame that I posted my experiences (elsewhere) on this forum.
Anyway, to cut a long story short, I have installed Photoshop CS4 on a newly reformatted HDD containing a fresh clean installation of Windows XP/SP3, fully patched, with everything working hunky dory, and no legacy installations of Photoshop or other CS software to worry about. All the same PS CS4 keeps crashing. The symptoms are unexplained total freeze ups occurring at random. I may get several hours use, sometimes a lot less, before I am forced to reboot and start all over again. Certainly the ability to do any useful work is severely compromised, and yes, the first inclination is to blame the hardware or system installation.
The thing is I had been chasing a similar, probably related, problem with CS3 (possibly caused by cloning my system drive, see http://www.adobeforums.com/webx/.59b6bd8d/ ) while Photoshop was still activated, so I have had several months head start over anyone who may now be experiencing similar problems with CS4. As a result, Dell, whose support has been great throughout, have replaced just about every component under the hood of my PC, certainly everything that could be causing a problem. (GPU, CPU, memory, MB, PSU, disk controller, disk cables...). As a result, I am running a virtually brand new computer. Hardware and system problems have been all but eliminated. I have all the latest drivers for everything. It is virtually a brand new computer!
Yet PS/CS4 keeps crashing for no reason that can be established. Adobe have given me lots of homework to do to try to find out what affects it or remedies there are. It is all very tedious, but so far, nothing...
I am coming to the conclusion that there must be something intrinsically wrong with PS/CS4 that makes it incompatible with some systems and software installations, but not necessarily because of any fault with the latter. I have to say that, after initially trying to push me away, Adobe are being very helpful and clearly want (need?) to get to the bottom of this. The trouble is that when the system locks up, it is completely and utterly paralysed, so any diagnostic and error reporting systems are inoperative. This suggests something beneath or beyond Windows, and, if it is not hardware, this points the finger of blame squarely at the activation software, which uses rootkit technology. (Would this be the same on a Mac, I wonder?)
For the record, my system is a Dell Precision 370 desktop with Dell/Phoenix BIOS A08, 3.2GHz Pentium 4 CPU, Intel 925X chipset, 2MB ECC SDRAM, Nvidia Quadro FX3450 graphics, 2x Seagate 146MB Cheetah 5.5k disks (SCSI) in non-RAID configuration. From the limited experience I have had, it seems perfectly capable of running the software (apart from when it crashes, of course.)

Photoshop CS4 and Mountain Lion Printing Question

I recently downloaded CS4 onto my new Macbook Pro Retina running Mountain Lion and I am not able to print from CS4 to my Epson 3800 printer. When I hit the print button, the light on the Epson 3800 blinks one time but nothing happens. The file does not even get sent to the printing queue.
Photoshop CS4 otherwise works perfectly fine on my Macbook Pro Retina. Additionally, all other applications on my Macbook Retina print perfectly fine on my Epson 3800. For example, I can print from Aperture to the Epson 3800 just fine. I am using the most recent Epson driver from the Epson website.
Any suggestions would be greatly appreciated.

Hi Peter,
Since your Epson 3800 printer is working fine with other applications, one workflow work around would be to export your Photoshop file as another format (for example .jpeg, .png, .tiff or even .pdf depending on what your content is). By exporting it as another format, you can open it using other applications (such as Acrobar Reader, or Preview) and print from there. While this is not the most ideal lsolution, it should do the trick if you are in a rush to print.
To help troubleshoot and solve this problem in the long run, you can take a look at this help page: Trouble Shooting Printing Problems, Photoshop CS4 Mac OS.
This helpful page lists all the possible things you can do to reset or fix the problem, it also lists a number of alternatives.
Hope this helps!
Clarice

Photoshop CS4 is unbelievably slow. Downgrade me please.

I'm running Photoshop CS4 on a 2.6 MacBook Pro with 4 Gig of RAM. Everything on this machine runs beautifully, and I rarely, if ever, experience enough lag in any app to become frustrated.
Photoshop CS4 is the only exception.
Extremely frustrating problems include:
up to 10 second pause before refresh when zooming in and out.
5 to 20 second pauses when selecting/deselecting layers.
stuttering and crippling lag when dragging an image around, especially when zoomed in.
unresponsive reactions to layer nudging.
anywhere from 10 second to 5 minute (not an exaggeration) pause while saving for web, accompanied by frequent crashes.
all of the above problems are completely random and not consistently reproduceable, though they occur very regularly.
As a professional designer, I've been used to ignoring Photoshop CS3 and concentrating on the work I was doing. This is exactly how a good tool should function. With Photoshop CS4 I spend far more time frustrated and conscious of the unresponsive & clumsy tool than I do paying attention to what I'm trying to do. Apart from being constantly and unbelievably frustrating, it's costing me time, and therefore money, and affecting the quality of my work.
If anyone from Adobe is paying attention here, you should be very worried. I have spent a great deal of energy lately wishing for an alternative to Photoshop. Having customers whose loyalty is based on nothing more than a lack of viable alternatives is a perfect opportunity for a competitor to drink your milkshake, and earn the gratitude of customers like myself. You, the creators of the Quark killer InDesign, should know that very well.
The first Photoshop CS4 update, 11.0.1, solved none of my problems. As a customer who bought CS4 new, and not as an upgrade, I don't have the option of downgrading to CS3, although I would dearly love to. Providing me with a free downgrade wouldn't really solve my problem – Photoshop CS4 would still be painfully slow – but at least I could work in peace again.
How about it Adobe?
Are you a designer using Photoshop CS4? Tell me about your experiences here:
http://mattbalara.com/2009/05/downgrade-me-please.html

You can in fact get your money back from Adobe during the first 30 days after buying the software.
Unfortunately, I'm not in a position to comment on the performance of CS4 or any other software on a laptop, but what I can tell you is that CS4 runs very fast and smoothly on my lowly, older machine.
Dual bootable, DP MDD 1.25GHz G4 (2004), maxed out at 2GB of RAM, both Spotlight and Dashboard disabled, Photoshop primary scratch disk on dedicated 160GB internal drive, at least 100GB available on each of the four internal drives, up to 300GB on some. Counting external FW drives just over 1TB of drive space available. nVidia GeForce 7800 GS 425MHz 256 MB "mutant" flashed graphics display card. Processor napping enabled through CHUD 3.5.2. Tiger 10.4.11. Photoshop 11.0.1.
If you want Adobe to read your message, contact them directly. We're mostly users like you in this forum.

Problems with photoshop CS4 in Windows Vista 32 bits

I have installed Photoshop CS4 in Vista Ultimate 32 bits, in the installation i don´t have any problems.
When click to run Photoshop, Vista launch a message saing me to close de application, so i can´t start Photoshop.
Then i update de drivers of my Graphics card (ATI HD2900), and i try to start photoshop with the new drivers. The photoshop starts without problems.
I open it and i click in the right pane of styles, and Windows launch another message to close de application.
After that i start Photoshop and i read a message that says that Photoshop have desactivate the aceleration of GPU because there were some problems.
I go to the menu of performance in settings and Vista launch another message to close de application when i click in performance to open the settings.
Then i try to open another time the application and i try to open a *.png image file and i paint something in it, then i click in the "X" to close, but the application doesn´t close (i prove with "X" of the application and with the "X" of the image tab). I have to close it with de Task Manager.
Then i try to open a *.jpg image file and Vista launch another message to close the application.
I don´t know the reason of these problems, i´m trying to find something in internet.
I hope you can help me to resolve this problems, i need photoshop.
Thank you in advance.

Have you checked that the files actually "belong" to anyone? If you reinstalled your system recently, they may have invalid security descriptors. Try to check. Right-click one of the offending files, choose "Properties", then go to the security settings tab. You should at least see 3 entries (Administrators,[your user name], System). If you see additional entries only consisting of numbers and letters, uncheck the "inherit parent folder settings" option, choose to copy all permissions in the prompt that comes up, then delete those invalid entries. In addition, you may need to set a new owner in the "Advanced" options (it should however default to Administrator after the previous steps)...
Mylenium

Keywording problem in Lightroom 2.4 and Photoshop CS4

I'm experiencing a problem with keywording in Lightroom 2.4 and Photoshop CS4. When i export a batch of photos that were keyworded in LR to the desk top then open a photo in PS I find only one keyword when I look through the "file info" menu item. Any ideas on how I might resolve this problem or what I may be doing wrong.
Many thanks in advance.

Make sure that you have the keywords setup so that they will export. You can check by right clicking on a keyword in the Keyword List panel and choosing Edit Keyword Tag. The dialog shown below should open and should see a checkmark against Include on Export and Export Containing Keywords. It's fairly easy to get this wrong when working with hierarchical keywords.
Also, you can configure the Keywording panel so that it shows which keywords will be assigned when image is exported.

BUG: Toggling interface on/off causes missing menu toolbar items and icons in Photoshop CS4!

When I toggle the interface on/off it causes missing menu toolbar items and icons until I exit and restart Photoshop CS4. I know this can happen if problem filters are installed. So I have the latest Alien Skin filters installed and have already followed their AutoLayer2.8li file updates to resolve Windows Photoshop CS4 issues. I also have Luxology imageSynth 2.0 filter installed. So since all my filters are updated to CS4 compatible versions, I shouldn't have this problem but yet it occurs. Any way to fix this?
I'm using WinXP SP2, 4 GB RAM, GeForce GTX 260 Core 216 with newest 185.85 driver. I have 3D canvas rotation turned on.

ghost zero wrote:
toggle the interface on/off it
What do you mean by this? Are you using standard methods (i.e. the buttons on the top-right of the screen) in Windows Explorer to minimize and then restore? or what?
Are you on XP 64-bit? or 32-bit?
Did you install driver version 185.85 before or after the problem started?
Do you just one GTX 260, or are you doing SLI at all?
Do you have more one monitor? If so, and you limit yourself to just one, do you still have the problem?
Also, just to make sure that this problem wasn't somehow caused by your plug-ins (because I have seen onOne plug-ins, at least, that install several DLL files and you can't disable DLLs by renaming with ~ like with plug-in files), or caused by a messed up install of PS, go ahead and repair the PS install. Follow the "Restore the default set of Photoshop CS4 plug-ins" section in this document, except that after Step 3 (or Step 5, if you're on 64-bit Windows) get rid of the entire "Adobe Photoshop CS4" folder from Program Files (and the one in Program Files (x86) if you're on 64-bit Windows):
http://go.adobe.com/kb/ts_kb409112_en-us

Photoshop CS4 - Menu bar background is showing as black

Hi all,
I've been attempting to change the background colour of the menu bar of my photoshop, for some reason instead of being a white background with black text, i have the below.
The machine I am running has:
Photoshop CS4
Win 7 64 Bit
4GB of Ram
Any help would be really be appreciated, thank you for you time,
Kris

If you have not set an oddball theme on the desktop (which Photoshop mostly ignores), it could be that you have a video driver glitch.
I think the first thing I'd try is this: Right-click on the open desktop, choose Personalize, then save your current theme. Now select the Windows 7 theme, just to make sure everything's set in a known way.
Does the problem persist?
If so, then it's likely a video driver update will help... Visit the web page of the maker of your video card, locate the latest driver version for your hardware and version of Windows, download, and install.
-Noel

Photoshop cs4 and import to iphoto problem

Hi to all,
I would appreciate any help on this problem:
I process a raw file through camera raw 5.1 in photoshop cs4 and then save it as a jpeg.
I then try to import the jpeg file to iphoto, but iphoto says the file is unreadable and can't import it.
In photoshop cs3 I never encountered this problem.
The only way I can solve it is if i open the jpeg file in preview and save it again as jpeg. then i am able to import the new jpeg.
Any ideas how to solve this?
Thanks in advance for your help.

process a raw file through camera raw 5.1 in photoshop cs4 and then save it as a jpeg.
I then try to import the jpeg file to iphoto, but iphoto says the file is unreadable and can't import it.
That's because you're saving it inside the iPhoto Library package and trying to import from there. You must save all RAW edited files to the desktop or outside of the iPhoto Library package. iPhoto will not import any file located inside it's library package.
If you use CS4 to edit jpgs from within iPhoto the following may be of help to you:
Using Photoshop (or Photoshop Elements) as Your Editor of Choice in iPhoto.
1 - select Photoshop as your editor of choice in iPhoto's General Preference Section's under the "Edit photo:" menu.
2 - double click on the thumbnail in iPhoto to open it in Photoshop. When you're finished editing click on the Save button. If you immediately get the JPEG Options window make your selection (Baseline standard seems to be the most compatible jpeg format) and click on the OK button. Your done.
3 - however, if you get the navigation window that indicates that PS wants to save it as a PS formatted file. You'll need to either select JPEG from the menu and save (top image) or click on the desktop in the Navigation window (bottom image) and save it to the desktop for importing as a new photo.
This method will let iPhoto know that the photo has been editied and will update the thumbnail file to reflect the edit..
NOTE: With Photoshop Elements 6 the Saving File preferences should be configured: "On First Save: Save Over Current File". Also I suggest the Maximize PSD File Compatabilty be set to Always.
If you want to use both iPhoto's editing mode and PS without having to go back and forth to the Preference pane, once you've selected PS as your editor of choice, reset the Preferences back to "Open in main window". That will let you either edit in iPhoto (double click on the thumbnail) or in PS (Control-click on the thumbnail and seledt "Edit in external editor" in the Contextual menu). This way you get the best of both worlds
2 - double click on the thumbnail in iPhoto to open it in Photoshop. When you're finished editing click on the Save button. If you immediately get the JPEG Options window make your selection (Baseline standard seems to be the most compatible jpeg format) and click on the OK button. Your done.
3 - however, if you get the navigation window that indicates that PS wants to save it as a PS formatted file. You'll need to either select JPEG from the menu and save (top image) or click on the desktop in the Navigation window (bottom image) and save it to the desktop for importing as a new photo.
This method will let iPhoto know that the photo has been editied and will update the thumbnail file to reflect the edit..
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto (iPhoto.Library for iPhoto 5 and earlier) database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
I've created an Automator workflow application (requires Tiger or later), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. It's compatible with iPhoto 6 and 7 libraries and Tiger and Leopard. Just put the application in the Dock and click on it whenever you want to backup the dB file. iPhoto does not have to be closed to run the application, just idle. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.
Note: There's now an Automator backup application for iPhoto 5 that will work with Tiger or Leopard.

Adobe CMM and Photoshop CS4 File Info problems

I installed the Adobe Color Management Module several days ago.
http://www.adobe.com/support/downloads/detail.jsp?ftpID=3618
Today when I opened the File Info dialog in Photoshop CS4,I got a blank black window. Same went for the Kuler window and other extensions under the Window menu. Other panels such as the palettes and toolbox were fine.
I went through reset prefs,reinstalled PS,and reinstalled my video driver.
Same problems.
Uninstalled the Adobe CMM and the panels returned to normal.
I don't know exactly what happened,but something this forum should know about.

Chris,I downloaded and reinstalled the CMM and the problem repeated.
File Info: blank, as well as the Kuler, and Connect extensions under the Windows menu. Additionally,any custom panels installed via Configurator also went blank.(although I had uninstalled those on my first round of troubleshooting)
Again as soon as I uninstalled the CMM,I got the File Info, Kuler, and Connect windows back.
This is on a Toshiba A205-S5843 running Vista SP1
I also tried the CMM on a Toshiba A75 (Windows XP)with a trial of CS4 Extended. There were no problems on that configuration with the CMM installed.
I don't know what it is,but thought it should be passed along.

Problem Photoshop CS4 3D menu RESOLVED

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