Problem - photoshop CS4 - colour only in grayscale

When I try to select a new colour (either from swatches or colour picker) it just appears in a grayscale tone - so a yellow appears as a light gray and a navy blue as a dark gray for example. Any ideas how to fix this?

Take a look at your image mode.  I'll bet you have a grayscale document.
From the menus, to make it a color document, choose Image - Mode - RGB Color.
-Noel

Similar Messages

  • OpenGL problem Photoshop CS4

    I'm using Photoshop CS4 (Extended) on a machine running Windows XP (32 bit) SP/3 (with all the relevant updates from Microsoft).
    Everything seemed to work fine for the first week or so, then one day Photoshop crashed with an error message related to OpenGL. I don't recall the exact message now, but it had something to do with the OpenGL features of the video card.
    I restarted Photoshop, only to have it crash again with the same message. At that point, I checked the Adobe Web Site and came across the document "GPU and OpenGL Features and Limitations in Photoshop CS4" at the URL http://kb.adobe.com/selfservice/viewContent.do?externalId=kb404898.
    I am currently using an nVidia 8800 GTS video card (512 MB video memory). After reading the document mentioned above at the Adobe Help site, I updated my video driver to the latest available at nVidia (described on the nVidia web site as Version 182.50, though it shows up on my computer's Device Manager as Version 6.14.11.8250, dated 3/27/2009).
    Since installing the new driver, the option to "Enable OpenGL Drawing" under <Edit> <Preferences> <Performance> is completely grayed out.
    I would really like to enable OpenGL if it's at all possible. Has anyone else encountered this problem, and is there a way to fix it?
    --- D.M.
    PS: I did update Photoshop to version 11.0.1, but that made no difference, the OpenGL Drawing option is still grayed out.

    Thanks for the replies.
    I reset the preferenced by pressing CTRL-ALT-SHIFT while starting Photoshop. This did not help, as the OpenGL option was still grayed out in preferences.
    I then rolled back the video driver until I found one that worked. I had been using the latest WHQL certified driver from nVidia, version 182.50, which was not working with Photoshop. The one that finally worked was an older version: 181.22 (which is reported in Device Manager as Version 6.14.11.8122).
    This finally un-grayed the OpenGL option, and I am now using Photoshop CS4 with OpenGL enabled. So far I have no errors, but it has only been half an hour since I did this, so it's too early to tell. I don't know how this driver rollback will affect the games I have on my computer. If there are problems with the games, I may have to go back to the newer driver and use Photoshop without OpenGL again.
    I doubt that anyone from Adobe reads this forums, but I would like to say that I think CS4 is a very buggy release in terms of OpenGL. It doesn't help for Adobe to say that they are using "standard" OpenGL functions and it's the video card driver at fault. The vast majority of users will have either an nVidia or ATI based card in their computers, and it's Adobe's job to make sure that their program works with those cards. It's not like they have a thousand different hardware types to support, just two.
    Also, while I posted this problem in nVidia's forum (and I am sure other Photoshop users must have done the same), it is completely unrealistic to think that nVidia will change anything based on input from Photoshop users. This is a tiny portion of their market, and their attention is already focused on gaming issues. So in the end if this problem is to have a solution, Adobe must adapt to whatever quirks nVidia or ATI cards have, because I can pretty much guarantee that nVidia or ATI won't adapt to Adobe anytime soon.
    I hope Adobe fixes this problem soon, because it has spoiled an otherwise great product.
    -- D.M.

  • Problem Photoshop CS4 3D menu RESOLVED

    Hi I had the same problem than Marco_pais in this thread.http://forums.adobe.com/message/2321787?tstart=0#374149
    No menu 3D available in PSD CS4.
    I've called Adobe support.
    - First I upgrade my graphic card (Nvidia)
    - then when you restart photoshop : PRESS AT THE SAME TIME CTRL+ALT+SHIFT AND CLICK ON PHOTOSHOP.EXE ICON.
    that will delete your preferencies (save them before).
    And now it works !!!
    Francois - Paris - France

    If your 3D menu is grayed out it typically means:
    The video card is not supported or...
    Video card does not have the latest drivers - check ATI or nVidia site.
    There is no 3D Engine in the Plugins folder: C:\Program Files\Adobe\Adobe Photoshop CS4\Plug-ins
    Does your Video Card support this feature? 
    We have 3 tiers of support for 3D: 
    No OpenGL, when only raytracer is used
    Minimal OpenGL when OpenGL is used only for wireframe rendering (everything else is handled by the raytracer) Criteria for Minimal OpenGL is OpenGL 1.2.       
    Full OpenGL, when everything (rendering/shading/painting) is handled by OpenGL. Criteria for Full OpenGL is OpenGL 1.4.
    GPU and OpenGL Features and Limitations in Photoshop CS4
    http://kb2.adobe.com/cps/404/kb404898.html
    Other possible errors might be:
    If 3D Menu is not showing?
    3D does not work in CMYK mode
    Did you enter a Photoshop Extended serial number?
    If problems still persist you can email your system information from the Photoshop menu - Help > System Info (see attached image )
    Hope this helps,
    daniel(at)adobe(dot)com

  • Downloading Photoshop cs4 x86 ONLY

    I have an old scanner and wanted to install an older download of Photoshop cs4 x86 on my Windows 8 computer.
    I dowloaded the installer for CS4 Design Premium and selected Photoshop only.... and it only installed the x64 version of the program (the one without the ability to use the twain32 plugin.
    How do I get a download of the Photoshop x86 ONLY so that I can use my old scanner?

    Yay... I found this info on Google and it worked... posting here for others with the same problem:
    - Install this 2 drivers (The Twain driver for Vista, and the "connector" from twain.org) http://www.mediafire.com/?jt0hhnbgkyb61ge
    - Lookup for the shortcut named Twack_32 and open it.
    - Verify on "File > Select Source" that WorkCentre PE16 usb is selected.
    - Set "File > Message Level" on "None" in order to avoid the annoying messages.
    You're now ready for scan, but you have to do it from this aapplication(File > Acquire) or another like Photoshop (From the Import option).
    Then you save the image and there you go

  • Buying Photoshop CS4 for only $387.99? Legal?

    Hello,
    A friend of mine wants to buy Photoshop CS4 Extended for Windows. He found a website (www.ztechsoftware.com) where it is sold for only  $387.99.
    The website claims these are commercial licenses. Does anybody know if it really is and if the software being sold is legal?
    I find it hard to believe that the software is sold legit for that price... Please help!

    If you read the bad reviews for ZTech Software on ResellerRatings.com it
    seems they may not be legit.
    http://www.resellerratings.com/store/ZTechSoftware#reviews
    (page 1, all positive reviews)
    http://www.resellerratings.com/seller22535-p2-s1-d1.html
    (page 2, some bad reviews)
    Most of the reviews are good, but most are on the same day or within a few
    days after the last bad review and this suggests that someone has entered
    bogus good reviews to scroll the bad ones off to the second page.

  • Problem Photoshop CS4

    I install the trial photshop cs4 and when i make a new file, is not blank, is have some color blank like a moutain, i don t think is some error from my laptop because is a centrino duo, compaq 6820s and i run windows vista.

    Does your problem look like this? 'cause this is the problem I am having..

  • Photoshop CS4 Experience, Problems & Questions

    Hi all,
    i just installed my Production Suite Premium on the following System (fresh install, clean System, no other versions of Photoshop):
    Intel E8500 Dualcore
    Nvidia Geforce 9800 GX2 (Driver Version 178.24)
    3 GB RAM
    Windows XP Professionel SP3
    Photoshop has its own Scratchdisk assigned with at least 50 GB free Space.
    I know that the 9800 GX2 is considered to be a "Gaming-Card" but as a freelance artist i work for the game-industry on many occasions and I need a decent gaming hardware to test what I am working on. As far as I know, the card meets all requirements for CS4 and Nvidia tells me, that their GPU's are perfect for CS4. (wasn't a problem with any version before, I use Photoshop AND Nvidia-Cards since Photoshop 4)
    Here are the things that bug me:
    - Photoshop disables the OpenGL Features on random occasions, stating, that it has encountered a problem. This happens either in Two GPU-Mode or One-GPU-Mode.
    There's no obvious reason for any errormessage, because IF Open GL is activated it seems to work pretty good, zooming and rotating works quite well and fast. I noticed, that the problem happens either after saving my file or when i open photoshop.
    - Photoshop crashed on several occasions mostly concerning heavy transforming of multiple layers. It simply didn't respond anymore in the midst of the transormation-process.
    My guess is, that this is also linked to the GPU/Driver. System-Memory is checked, GPU works like a charm in all other applications. CS3 has not once crashed in one year, so i guess it has to do with the changes made in CS4.
    Strange thing is, that even with open GL deactivated, the above written problems occur. I would have thought, that with OpenGL dectivated, Photoshop would somehow become kind of CS3 again, but it seems, there had been to much changes to simply disconnect photoshop from it's new OpenGL interface.
    Apart from these two Problems, Photoshop CS4 is doing ok. It feels kind of sluggish compared to older versions, but that might also change with some new drivers.
    Sad thing is, that the rotate canvas feature and the extended moverange for images, the main reasons why i upgraded to CS4, are only working with
    OpenGL activated. I really hope there will be a fix in the near future.
    There are other questions concerning PS CS4's usability:
    - The Scale-Brush Feature uses alt + right mouse buttons, what seems kind of strange when using a stylus (Even more when using a stylus without buttons like the wacom layout-marker).
    I would prefer another combination of keyboard shortcuts plus stylus movement ctrl + alt for example. so far i have not found a way to remap the keys. Am i missing something? Or is this impossible?
    - Is there a way to get window behavior back the way it was in CS3? The new way of handling windows is ok, but i liked the old one better. If i disable "floating windows docking" there's no way to maximize a window INSIDE the photoshop workspace. The maximize button on top of every window is right now completely useless because it maximizes the window AND gets rid of all the menus and palettes. I don't see why i want to do that.
    That's it. I hope this is useful either for the guys at adobe or for other users. Every new Photoshop-Version has had its problems, i hope that these will just be dealt with like the ones before.
    All the best,
    Pickman

    Photoshop CS4 does cause crashes. I can vouch for that too. When it happens, the first instinct is almost always to assume that something is wrong with the computer and start from there. Comments to this effect are prominent in many threads. It is also Adobe's prevalent approach. So people experiencing these problems will tend not to post on these forums. Statements like 'because there are only a few posts, a significant number of people are not experiencing [these] problems' are therefore unfounded. There simply has not been time yet for people to resolve potential hardware/system problems.
    In my case, I started experiencing unexplained crashed with CS3 in July (see below) but it was only when Adobe admitted that they could be partly to blame that I posted my experiences (elsewhere) on this forum.
    Anyway, to cut a long story short, I have installed Photoshop CS4 on a newly reformatted HDD containing a fresh clean installation of Windows XP/SP3, fully patched, with everything working hunky dory, and no legacy installations of Photoshop or other CS software to worry about. All the same PS CS4 keeps crashing. The symptoms are unexplained total freeze ups occurring at random. I may get several hours use, sometimes a lot less, before I am forced to reboot and start all over again. Certainly the ability to do any useful work is severely compromised, and yes, the first inclination is to blame the hardware or system installation.
    The thing is I had been chasing a similar, probably related, problem with CS3 (possibly caused by cloning my system drive, see http://www.adobeforums.com/webx/.59b6bd8d/ ) while Photoshop was still activated, so I have had several months head start over anyone who may now be experiencing similar problems with CS4. As a result, Dell, whose support has been great throughout, have replaced just about every component under the hood of my PC, certainly everything that could be causing a problem. (GPU, CPU, memory, MB, PSU, disk controller, disk cables...). As a result, I am running a virtually brand new computer. Hardware and system problems have been all but eliminated. I have all the latest drivers for everything. It is virtually a brand new computer!
    Yet PS/CS4 keeps crashing for no reason that can be established. Adobe have given me lots of homework to do to try to find out what affects it or remedies there are. It is all very tedious, but so far, nothing...
    I am coming to the conclusion that there must be something intrinsically wrong with PS/CS4 that makes it incompatible with some systems and software installations, but not necessarily because of any fault with the latter. I have to say that, after initially trying to push me away, Adobe are being very helpful and clearly want (need?) to get to the bottom of this. The trouble is that when the system locks up, it is completely and utterly paralysed, so any diagnostic and error reporting systems are inoperative. This suggests something beneath or beyond Windows, and, if it is not hardware, this points the finger of blame squarely at the activation software, which uses rootkit technology. (Would this be the same on a Mac, I wonder?)
    For the record, my system is a Dell Precision 370 desktop with Dell/Phoenix BIOS A08, 3.2GHz Pentium 4 CPU, Intel 925X chipset, 2MB ECC SDRAM, Nvidia Quadro FX3450 graphics, 2x Seagate 146MB Cheetah 5.5k disks (SCSI) in non-RAID configuration. From the limited experience I have had, it seems perfectly capable of running the software (apart from when it crashes, of course.)

  • Can Adobe Photoshop CS4 be used for 3d modeling?

    hello, I know Adobe Photoshop Extended can be used for 3d modeling but can just the normal Adobe Photoshop CS4 be used in the same way because i dont feel like buying it for $1000 but I need Photoshop for my 3d models for texturing. So can the normal Photoshop be used the same way as the Extended can and will not make a difference? Thanks
    Stephen

    I know Adobe Photoshop Extended can be used for 3d modeling
    No - it can't do 3d modelling - what it can do is 3D rendering, to some extent. Photoshop CS4 extended only has primitives (cubes, rhombus etc) and these are not editable. So full 3d rendering is not possible. You have to load in models created in other software,
    Extended's 3D capabilities are in the process of development - meaning that they decided to INTRODUCE it into CS3 and 4, but its far from the finished article. Both in terms of interface and capabilities. Now the rendering, animation capabilities, and ease of use is better than most people realise - but it sill has efficiency, and design problems, which need to be reassessed. Its more like BETA2 than finished product.

  • Photoshop CS4 is unbelievably slow. Downgrade me please.

    I'm running Photoshop CS4 on a 2.6 MacBook Pro with 4 Gig of RAM. Everything on this machine runs beautifully, and I rarely, if ever, experience enough lag in any app to become frustrated.
    Photoshop CS4 is the only exception.
    Extremely frustrating problems include:
    up to 10 second pause before refresh when zooming in and out.
    5 to 20 second pauses when selecting/deselecting layers.
    stuttering and crippling lag when dragging an image around, especially when zoomed in.
    unresponsive reactions to layer nudging.
    anywhere from 10 second to 5 minute (not an exaggeration) pause while saving for web, accompanied by frequent crashes.
    all of the above problems are completely random and not consistently reproduceable, though they occur very regularly.
    As a professional designer, I've been used to ignoring Photoshop CS3 and concentrating on the work I was doing. This is exactly how a good tool should function. With Photoshop CS4 I spend far more time frustrated and conscious of the unresponsive & clumsy tool than I do paying attention to what I'm trying to do. Apart from being constantly and unbelievably frustrating, it's costing me time, and therefore money, and affecting the quality of my work.
    If anyone from Adobe is paying attention here, you should be very worried. I have spent a great deal of energy lately wishing for an alternative to Photoshop. Having customers whose loyalty is based on nothing more than a lack of viable alternatives is a perfect opportunity for a competitor to drink your milkshake, and earn the gratitude of customers like myself. You, the creators of the Quark killer InDesign, should know that very well.
    The first Photoshop CS4 update, 11.0.1, solved none of my problems. As a customer who bought CS4 new, and not as an upgrade, I don't have the option of downgrading to CS3, although I would dearly love to. Providing me with a free downgrade wouldn't really solve my problem – Photoshop CS4 would still be painfully slow – but at least I could work in peace again.
    How about it Adobe?
    Are you a designer using Photoshop CS4? Tell me about your experiences here:
    http://mattbalara.com/2009/05/downgrade-me-please.html

    You can in fact get your money back from Adobe during the first 30 days after buying the software.
    Unfortunately, I'm not in a position to comment on the performance of CS4 or any other software on a laptop, but what I can tell you is that CS4 runs very fast and smoothly on my lowly, older machine.
    Dual bootable, DP MDD 1.25GHz G4 (2004), maxed out at 2GB of RAM, both Spotlight and Dashboard disabled, Photoshop primary scratch disk on dedicated 160GB internal drive, at least 100GB available on each of the four internal drives, up to 300GB on some.  Counting external FW drives just over 1TB of drive space available.  nVidia GeForce 7800 GS 425MHz 256 MB "mutant" flashed graphics display card. Processor napping enabled through CHUD 3.5.2.  Tiger 10.4.11.  Photoshop 11.0.1. 
    If you want Adobe to read your message, contact them directly.  We're mostly users like you in this forum.

  • Installation Hassle For Photoshop CS4

    I bought a Bamboo Fun Wacom Tablet that came with Photoshop Elements 6.0. Under Wacom's Privilege Program, I bought Adobe Photoshop CS4 for $299. http://www.wacom.com/privileges/privileges.cfm?id=55&tablet=BambooFun
    https://store1.adobe.com/cfusion/store/index.cfm?store=OLS-US&view=ols_prod&category=/Spec ialPages/Photoshop&affiliateID=70281#loc=en_us&store=OLS-US&category=/SpecialPages/Photosh op&view=ols_prod
    After recieving Photoshop Elements, I installed and registered the product to my Windows Vista 64-bit PC.  After recieving Photoshop CS4, I installed the product on the same computer.  The installation went fine, but when I start it up, it starts up as Adobe Photoshop CS4 Extended. I entered in the serial number (name on sticker is Photoshop UPSL) from the back of my CD case without problems.  It brings me to the screen to enter Photoshop Elements' serial number. I select the 6.0 version and enter the serial number correctly, but I recieve the message "Serial number does not match the product you selected."
    I do not understand why my Photoshop Elements serial number is not activating the program, nor do I understand why I have recieved a Photoshop CS4 Extended Trial Version from a CD case and installation box the has Photoshop CS4 written all over it..  If buying Photoshop like this has become this much as a hassle, they should do away with upgrade products and give away true full versions of Photoshop CS4 for 50% off.

    The serial number on the back of my Photoshop CS4 DVD case is the one I used. It is the only 24-digit number that came with the CS4 package.  The next screen prompted me to enter Photoshop Elements' serial number, mentioning the serial number I entered is for an upgrade version of Photoshop CS4 Extended.  This does not sound correct because I did not buy a CS4 Extended software, yet it loads up as such.
    Photoshop Elements is also a 24-digit serial number. The sticker on the back of Bamboo Fun's Software Bundle CD case that installs Photoshop Elements says it is version 6.0, which the software itself says in the Help > About Photoshop Elements Menu.  But when I enter the serial number with Photoshop Elements 6.0 selected, I get the message, "The serial number does not match the product you selected."
    During installation, it never prompted me if I wanted to try a trial version of Photoshop CS4 Extended, only Photoshop-related options were Photoshop CS4 and Photoshop CS4 (64-bit).

  • Photoshop cs4 patch

    I have photoshop cs4 extend for vista 64. When I update photoshop every thing was good. Then I open photoshop cs4, not only did the update made my photoshop cs4 extend to photoshop cs4 it is also telling me there is something wrong with my graphic card. I updated photoshop before but the last patch did something to my app. Has anyone have this problem? I was thinking about reinstalling photoshop cs4 extend but with all my add-on's and preferences it is going to be a hassle to reinstall the programs. Is there any way to fix this just in case it happens again when I try to update.

    The general advice in this forum is
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    If you can't be bothered to get the updates from the Adobe site and install them yourself, at least look at
    what is being suggested for update and understand what it is updating!
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  • Photoshop CS4 and Mountain Lion Printing Question

    I recently downloaded CS4 onto my new Macbook Pro Retina running Mountain Lion and I am not able to print from CS4 to my Epson 3800 printer. When I hit the print button, the light on the Epson 3800 blinks one time but nothing happens.  The file does not even get sent to the printing queue.
    Photoshop CS4 otherwise works perfectly fine on my Macbook Pro Retina.  Additionally, all other applications on my Macbook Retina print perfectly fine on my Epson 3800.  For example, I can print from Aperture to the Epson 3800 just fine.  I am using the most recent Epson driver from the Epson website.
    Any suggestions would be greatly appreciated.

    Hi Peter,
    Since your Epson 3800 printer is working fine with other applications, one workflow work around would be to export your Photoshop file as another format (for example .jpeg, .png, .tiff or even .pdf depending on what your content is). By exporting it as another format, you can open it using other applications (such as Acrobar Reader, or Preview) and print from there. While this is not the most ideal lsolution, it should do the trick if you are in a rush to print.
    To help troubleshoot and solve this problem in the long run, you can take a look at this help page: Trouble Shooting Printing Problems, Photoshop CS4 Mac OS.
    This helpful page lists all the possible things you can do to reset or fix the problem, it also lists a number of alternatives.
    Hope this helps!
    Clarice

  • Colours do not Print correctly with Photoshop CS4

    I am using the Adobe Master Collection CS4, and use an Epson RX650 printer, but for the life of me I cannot get Photoshop to print what is on the screen.
    The prints are dark, and no where near the ones on the screen.
    I am using genuine Epson Ink, and Premium glossy paper, so as to remove this issue, is this a case of my screen needing to be calibrated?
    I have considered buying the Spyde Studio calibrator to ensure that this is correct, (do I need to?) and I have read as much as I can about setting up Adobe to manage the print settings and colours, but still no luck.
    My current settings are as follows
    In Adobe Bridge, my creative suit color settings are set to Europe General Purpose 2
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    Can some one please advise me?

    I too have had problems with prints being much darker than what I see on screen.
    Below is my solution which works fairly well for color prints--not as well for grayscale.
    I used the huey Pro monitor calibrator purchased only a couple of months back to make my prints look right and be consistent.
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    2.       From Photoshop (CS4), I select the ICC profile for my Epson 2200 printer and the paper being used.  I then set up soft proofing in Photoshop (in the View menu) which allows me to see on screen how the image will be printed. Usually it is a bit darker than I like.
    3.       so I adjust the brightness such that in the soft proof view, the image appears as I wish. 
    4.       There is more yet to do in that you have to set various settings for the print process like letting Photoshop manage colors, setting no color adjustment for the printer. And a few more minor settings  regarding the printer
    By the way, there is something wrong with the print driver for the 2200 in XP so that when you come to the last screen before printing, the print preview has a very red tint.  You simply ignore that since the print has none of that.  This is in XP.  Possibly Windows Vista has a driver that doesn’t do that.
    This has given me good quality consistent prints the first time they are printed—at least on the few I have done since getting the huey
      

  • Help with add file name problem with Photoshop CS4

    Frustrating problem: Help with add file name problem with Photoshop CS4. What happens is this. When I am in PS CS4 or CS3 and run the following script it runs fine. When I am in Bridge and go to tools/photoshop/batch and run the same script it runs until it wants interaction with preference.rulerunits. How do I get it to quit doing this so I can run in batch mode? Any help is appreciated. HLower
    Script follows:
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    //Check if a document is open
    if ( documents.length > 0 )
    var originalRulerUnits = preferences.rulerUnits;
    preferences.rulerUnits = Units.INCHES;
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    var myLayerRef = docRef.artLayers.add();
    myLayerRef.kind = LayerKind.TEXT;
    myLayerRef.name = "Filename";
    var myTextRef = myLayerRef.textItem;
    //Set your parameters below this line
    //If you wish to show the file extension, change the n to y in the line below, if not use n.
    var ShowExtension = "n";
    // Insert any text to appear before the filename, such as your name and copyright info between the quotes.
    //If you do not want extra text, delete between the quotes (but leave the quotes in).
    var TextBefore = "Lower© ";
    // Insert any text to appear after the filename between the quotes.
    //If you do not want extra text, delete between the quotes (but leave the quotes in).
    var TextAfter = " ";
    // Set font size in Points
    myTextRef.size = 10;
    //Set font - use GetFontName.jsx to get exact name
    myTextRef.font = "Arial";
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    var newColor = new SolidColor();
    newColor.rgb.red = 0;
    newColor.rgb.green = 0;
    newColor.rgb.blue = 0;
    myTextRef.color = newColor;
    // Set the position of the text - percentages from left first, then from top.
    myTextRef.position = new Array( 10, 99);
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    myLayerRef.blendMode = BlendMode.NORMAL;
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    myLayerRef.opacity = 100;
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    myTextRef.contents = TextBefore + " " + fname + " " + TextAfter;
    catch( e )
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    // to the user
    preferences.rulerUnits = originalRulerUnits;
    throw e;
    // Everything went Ok. Restore ruler units
    preferences.rulerUnits = originalRulerUnits;
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    you might want to try the scripting forum howard:
    http://www.adobeforums.com/webx?13@@.ef7f2cb

  • Photoshop CS4  shuts down only when creating new project.

    I've had CS4 web premium since nov. 08 and everything worked fine until the most recent update from adobe.
    I ONLY have this problem with Photoshop cs4: when creating a new project after selecting the aspects (name, width, hight, etc.) when you press ok it shuts down and no error is given as to why it shut down, it just does.
    opening documents that had been created prior to the last update isn't a problem, I'm able to do everything Photoshop cs4 has to offer.
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    running on windows XP

    I think you mean a new docuement - Photoshop doesn't have "projects".
    Photoshop shouldn't "shut down" - there should be some message about a crash.
    And the most likely causes at that point are OpenGL (try turning it off in prefs) and your default printer driver (try changing default printers).

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