Problem playing back a song just downloaded from iTunes

hey everyone,
i just downloaded the Joss Stone Tell Me 'Bout It (A Yam Who? Rework) - EP and there is a problem with the radio edit of the song
whenever i play it, it plays to the 16th second, and then it goes to the next song, but if i fast forward, it will play through the rest of the song.... i tried getting out of iTunes a re-openin it, but it still doesnt work
the other song is fine
can anyone help me with this?

hope this helps
http://support.apple.com/kb/HT1933

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