Problem Please help me.....Let me know the area to look for it

Problem Please help me.....Let me know the area to look for it I am a DBA..Thanks in advance to let me know the cause and the area to look and fix it...
Server Error in '/' Application.
Problem with SAP/BAPI. SAP.Connector.RfcCommunicationException: Connect to message server failed Connect_PM MSHOST=prddb01.lamrc.com, R3NAME=PRD, GROUP=Prod HR PRD LOCATION CPIC (TCP/IP) on local host ERROR service 'sapmsPRD' unknown TIME Wed May 04 08:59:06 2005 RELEASE 620 COMPONENT NI (network interface) VERSION 36 RC -3 MODULE ninti.c LINE 428 DETAIL NiPServToNo SYSTEM CALL getservbyname COUNTER 1 at SAP.Connector.SAPConnection.ThrowRfcException(RFC_ERROR_INFO_EX rfcerrInfo, Encoding encoding, String languangeCode) at SAP.Connector.SAPConnection.Open() at SAP.Connector.SAPClient.RfcInvoke(String method, Object[] methodParamsIn) at SAP.Connector.SAPClient.SAPInvoke(String method, Object[] methodParamsIn) at SoftwareKeySAPG.SAPProxy1.Z_Bapi_Load_Kpi_Region(ZSOFT_KPI_REGIONS_MTable& Kpi_Regions, ZSOFT_PROD_TYPETable& Prod_Type) at SoftwareKeySAPG.SAPGSK.LoadKPIRegion(DataSet dsProduct)
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.Web.Services.Protocols.SoapException: Problem with SAP/BAPI. SAP.Connector.RfcCommunicationException: Connect to message server failed Connect_PM MSHOST=prddb01.lamrc.com, R3NAME=PRD, GROUP=Prod HR PRD LOCATION CPIC (TCP/IP) on local host ERROR service 'sapmsPRD' unknown TIME Wed May 04 08:59:06 2005 RELEASE 620 COMPONENT NI (network interface) VERSION 36 RC -3 MODULE ninti.c LINE 428 DETAIL NiPServToNo SYSTEM CALL getservbyname COUNTER 1 at SAP.Connector.SAPConnection.ThrowRfcException(RFC_ERROR_INFO_EX rfcerrInfo, Encoding encoding, String languangeCode) at SAP.Connector.SAPConnection.Open() at SAP.Connector.SAPClient.RfcInvoke(String method, Object[] methodParamsIn) at SAP.Connector.SAPClient.SAPInvoke(String method, Object[] methodParamsIn) at SoftwareKeySAPG.SAPProxy1.Z_Bapi_Load_Kpi_Region(ZSOFT_KPI_REGIONS_MTable& Kpi_Regions, ZSOFT_PROD_TYPETable& Prod_Type) at SoftwareKeySAPG.SAPGSK.LoadKPIRegion(DataSet dsProduct)
Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
Stack Trace:
[SoapException: Problem with SAP/BAPI.
SAP.Connector.RfcCommunicationException: Connect to message server failed
Connect_PM MSHOST=prddb01.lamrc.com, R3NAME=PRD, GROUP=Prod HR PRD
LOCATION CPIC (TCP/IP) on local host
ERROR service 'sapmsPRD' unknown
TIME Wed May 04 08:59:06 2005
RELEASE 620
COMPONENT NI (network interface)
VERSION 36
RC -3
MODULE ninti.c
LINE 428
DETAIL NiPServToNo
SYSTEM CALL getservbyname
COUNTER 1
at SAP.Connector.SAPConnection.ThrowRfcException(RFC_ERROR_INFO_EX rfcerrInfo, Encoding encoding, String languangeCode)
at SAP.Connector.SAPConnection.Open()
at SAP.Connector.SAPClient.RfcInvoke(String method, Object[] methodParamsIn)
at SAP.Connector.SAPClient.SAPInvoke(String method, Object[] methodParamsIn)
at SoftwareKeySAPG.SAPProxy1.Z_Bapi_Load_Kpi_Region(ZSOFT_KPI_REGIONS_MTable& Kpi_Regions, ZSOFT_PROD_TYPETable& Prod_Type)
at SoftwareKeySAPG.SAPGSK.LoadKPIRegion(DataSet dsProduct)]
System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) +1503
System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) +218
SoftwareKeyUI.InstalledBaseDataWS.InstalledBaseData.LoadKPIRegionMulti(DataSet products)
SoftwareKeyUI.InstalledBaseDataAccess.LoadKPIRegionMulti(DataSet products)
SoftwareKeyUI.InstalledBase.GetRegionDetails(Int32 userId, String product, String regionType)
SoftwareKeyUI.FilteredAccess.GetRegionDetails(Int32 userId, String product, String regionType)
SoftwareKeyUI.search.LoadRegionDetails()
SoftwareKeyUI.search.regionType_SelectedIndexChanged(Object sender, EventArgs e)
System.Web.UI.WebControls.ListControl.OnSelectedIndexChanged(EventArgs e) +108
System.Web.UI.WebControls.DropDownList.System.Web.UI.IPostBackDataHandler.RaisePostDataChangedEvent() +26
System.Web.UI.Page.RaiseChangedEvents() +115
System.Web.UI.Page.ProcessRequestMain() +1099

Hi
You should make a mapping for the service sapmsPRD in your /etc/services file (On Windows: C:WINDOWSSYSTEM32DRIVERSETCservices). If your instance number is 00 you will have to add the following entry:
sapmsPRD      3600/tcp
Good luck!
René van Es

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    Problem Please help me.....Let me know the area to look for it I am a DBA..Thanks in advance to let me know the cause and the area to look and fix it...
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    RC          -3
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