Problem premiere element 9 and mouse

Hello
I use photoshop element 9 without any problem but i have a great problem on première 9.
My computer is a latop Packard bell Easy noteLj75 , 4 ram, i5 2,27, hard drive 500 mb 300 busy , 2 extern hard drive 1terra busy at 50% , two screen one from the latop 1600 x900 and the second screen 1920x1080 , ATI Mobility Radeon HD 5600/5700 Series , ram 1024
my problem
when i try to launch photoshop premiere9
i make new project
in this window
my mousepad is inactive , i can change with the TAB but anything with the mouse
in the window project, when i try to drag a element to the time line, the time line becomes black and i don't see anything in the timeline .
I have the last driver for the ATI
Do you have a idea ?
thanks for your help

i found this article http://forums.adobe.com/thread/415316?tstart=30
i turn off all video bonus for windows  seven and it's work

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    **Click the KUDOS thumb up on the left to say 'Thanks'**
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