Problem printing old photoshop files in CS6

Hi,
Can someone advise, we have Adobe CS6, and when printing already created file in Photoshop we get a error:
Problem
signature:
Problem Event Name:                        APPCRASH
Application Name:                             Photoshop.exe
Application Version:                           13.0.1.34
Application Timestamp:                     5269b25c
Fault Module Name:                          StackHash_567d
Fault Module Version:                        6.1.7601.18247
Fault Module Timestamp:                  521eaf24
Exception Code:                                  c0000374
Exception Offset:                                00000000000c4102
OS
Version:
6.1.7601.2.1.0.256.48
Locale ID:                                             1033
Additional Information 1:                  567d
Additional Information 2: 567df4dd243b5f39ec0910e31fab3f66
Additional Information 3:                  8a50
Additional Information 4:
8a50800075570bc227fceb5a894dd794
All new files print successfully, changed printer drive no avail
Please advise

From here: InfoPurge Programming Tips, What is StackHash?
What to do if you get a StackHash?
First configure Problems Reports and Solutions in Control panel to Check for Solutions automatically and Automatically send more information. Then check if there are fixes available for your application. If there are then download and install them.
Make sure your Window Operating system has all the latest service packs, security updates and other fixes installed.
Most applications have a Check for Updates feature. Use it to make sure you have the latest version of the S/W. Alternatively visit the company website and check for new versions and patches.
Run an up-to-date virus checker on the machine and fix any issues. If a virus is detected in the application then you may need to reinstall the application.
Re-install the application. Through Control Panel \ Programs \ Uninstall a program. Right click the application and click Uninstall / Change. This should launch the installer which may give the option to Repair the installation. If not then you will need to uninstall and reinstall - make sure you have the original installation discs available before uninstalling.
Disable any Virtual Drive software that may be hooking in to the application. If the problem goes away, contact the developer of the Virtual Drive software.
Disable any Virus checkers on your machine (temporarily) and run the application again. If the problem goes away, contact the developer of the Virus Checking software.
Check if the problem is reproducible (after a reboot). If it is, then attempt to narrow down the exact steps that cause the fault, write them down and contact the support department for the company that developed the application providing as much information about the crash and what you have done so far to attempt to resolve the issue.

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Welcome back to the community, @JAJ70
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R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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FAQ: Fix for Problem Printing PostScript "to file" Under Windows 2000

PROBLEM
A number of Acrobat users under Windows 2000 have reported a problem in which printing via the PostScript driver fails when printing "to file" instead of to a standard printer port (such an LPT, USB, TCP/IP port, or even Acrobat's internal port). Printing "to file" refers to the ability to check an option in programs such as FrameMaker or Microsoft Word that causes the PostScript that would have gone to a "real" printer port, to go to a specified file name, prompted for by the driver or application itself. The symptom of the failure may be either (1) no file produced and/or (2) a nondescript error message about "unable to print."
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CAUSE
The problem is caused by a missing printing port named "FILE:" used by the driver whenever it, guess what, prints "to file." This port is automatically created when Windows 2000 is installed and normally would never disappear. What seems to be happening, based upon reports that I have received from several end users, is that under some conditions yet unidentified, uninstalling one version of Acrobat in preparation for installation of another (newer) version of Acrobat causes the "FILE:" port to be deleted from the system. This printing port deletion does not appear to be caused by any end-user error.
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FIX
Fortunately, it is very easy to add the "FILE:" port back into the operating system:
(1) Logon to Windows 2000 as a user with Administrator privileges.
(2) Go to Start=>Settings=>Printers.
(3) Select File=>Server Properties.
(4) Click the "Ports" tab.
(5) Click "Add Port".
(6) Select "Local Port" and click "New Port".
(7) In response to "Enter a port name:" respond "FILE:" (without the surrounding quote marks, of course) and click OK.
(8) The "FILE:" port should now be in the list of available ports. You may close the remaining dialogs.
At this point, printing "to file" should work correctly. Most likely, you will not see the problem reoccur unless you do another round of uninstalls of Acrobat.
- Dov

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README: Fix for Problem Printing PostScript "to file" Under Windows 2000

PROBLEM
A number of Acrobat users under Windows 2000 have reported a problem in which printing via the PostScript driver fails when printing "to file" instead of to a standard printer port (such an LPT, USB, TCP/IP port, or even Acrobat's internal port). Printing "to file" refers to the ability to check an option in programs such as FrameMaker or Microsoft Word that causes the PostScript that would have gone to a "real" printer port, to go to a specified file name, prompted for by the driver or application itself. The symptom of the failure may be either (1) no file produced and/or (2) a nondescript error message about "unable to print."
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The problem is caused by a missing printing port named "FILE:" used by the driver whenever it, guess what, prints "to file." This port is automatically created when Windows 2000 is installed and normally would never disappear. What seems to be happening, based upon reports that I have received from several end users, is that under some conditions yet unidentified, uninstalling one version of Acrobat in preparation for installation of another (newer) version of Acrobat causes the "FILE:" port to be deleted from the system. This printing port deletion does not appear to be caused by any end-user error.
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Acrobat Distiller printer instance for purposes of subsequently distilling the whole book manually?)
FIX
Fortunately, it is very easy to add the "FILE:" port back into the operating system:
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(2) Go to Start=>Settings=>Printers.
(3) Select File=>Server Properties.
(4) Click the "Ports" tab.
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(6) Select "Local Port" and click "New Port".
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(8) The "FILE:" port should now be in the list of available ports. You may close the remaining dialogs.
At this point, printing "to file" should work correctly. Most likely, you will not see the problem reoccur unless you do another round of uninstalls of Acrobat.
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R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Problem printing old photoshop files in CS6

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