Problem re-connecting Time Capsule after house move.

Hi folks,
I have just moved house and my Time Capsule won't connect to the new WiFi router, even though it is Ethernet wired to it. I cannot see the TC at all on the network and the light is flashing amber. Any tips gratefully received.

You need to reset the Time Capsule back to factory default settings and then configure it again.
With the Time Capsule powered on, hold in the reset button on the back of the device for 10 seconds and release. Allow a full minute for the Time Capsule to restart.
Now you are ready to set up the Time Capsule just like you did the first time. You can use the same device name for the Time Capsule and same passwords if you wish. The data on the Time Capsule hard drive will not be affected by the reset.

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Problem to connect Time capsule to Huawei hg8245

Hi,
I need to connect my Time capsule to Huawei hg8245.
Before i used ADSL internet and used Dlink modem in bridge mode.
Now provider changed and i need use this Huawei hg8245 as provider using serial number of this modem for peoviding me internet.
i can not use this modem in BRIDGE mode.
so what should i do to make my Time capsule working in DHCP and NAT as when im using this i see error as "double nat"
when i turn off "NAT" in my huawei there totally no internet connection.
please help,
regards,
asagiyev

LaPastenague,
i've set a static IP on my TC and on Huawei set this IP in a white list(all connections such as UDP and TCP)
now i tried to connect to TC from outside network. I see it in my finder tree TC but can not connect to it (((
everything is switched on (BTMM) on my mac and on TC
I want to access to my TC for some files if i'll be out of town
regards

Problem with Time Capsule after backup session

I have a problem with Time Capsule after a backup session. Our two Macs (on Maverick) loose connection with the station and the only thing that seems to help is unplugging the Time Capsule and starting it again! After the next backup session the same thing happens again. The Macs seem not to be able to hold on to the connection and continually loose it. The iPhones and iPads that we have (4 units) are not affected - it is the Mac Mini and Mac Powerbook that experiences this problem!
I would be grateful for your help!
Thor

This is standard Mac issues and has been a bug floating around since Lion.. it hits some people worse than others.. but once it starts it is awful hard to get rid of.
Just to confirm the connection to internet is not a problem?? Just the hard disk drops out?
I recommend you
1. Reset the TC to factory.. and start over with all new names.. short, no spaces pure alphanumeric.
TC name and wireless name/s should conform. By default the disk share name is data which is fine.
2. Mavericks has changed over from using AFP to SMB for network filesharing.. why Apple why??
This is unhelpful to say the least. Many many people are struggling with TC and being unable to mount the network drive.
So do it manually and force it back to AFP.
In Finder use top menu, Go, Connect to Server.
Type AFP://TCname or TCIPaddress (it must be the network name of actual TC.. or its IP address)
When the computer locates the resource it will ask for a password.. it is public by default.. supply your password or public and save it in the keychain.
3. Delete the existing TM setup and start over.. See A4 here. http://pondini.org/TM/Troubleshooting.html
I cannot promise this will fix it but should reduce the problem to now and then.. rather than every time TM needs to backup.

Problems with Time Capsule after upgrade to 10.7.5 & firmware on Time Capsule

I got a software update to 10.7.5.   There was also a firmware update to Time capsule. It won't work now. I get the error message of (-1). They tell me it's a Western Digital software driver. I never had a western digital drive, but must have migrated the driver from an older computer.      I did have an Iomega drive on that computer, but no Western Digital.
Support has not been able to help me.    Any suggestions?

I've worked on this over the weekend with Apple Support.   I'm now on my fourth advisor, who is a tier 3 resource. Over the weekend I've downloaded the patch, erased the Time Capsule, reset it to factory settings, plugged it into ethernet, renamed the Time Capsule, the airport network & my computer and still don't have a functioning Time Capsule after a very 'Microsoft' weekend of waiting for several backups to bomb.
The only reason I'm on Lion is that I was a MobileMe customer and wanted to keep my email address.   I'm now thinking of getting a personal domain email, i.e. [email protected], dumping iCloud which really doesn't have any value to me, and in fact has less functionality that I need than MobileMe had, and reloading Snow Leopard.
That, or I can stop trying to fix Time Capsule, use third-party local drives until Apple gets around to fixing Lion.
Another 'feature' I've also discovered is that I can no longer take a Pages document and send a Mail message converting the document to PDF reliably.   It now works some of the time.
I've been one of 'the faithful' who's had Apple products since 1987 and loved them.   I stuck with Apple through the 'Soda Jerk' years and that european dude.   I'm hoping that Lion is some weird product anomaly and that Apple will improve it's product quality to where it used to be.    Also, not force people into product upgrades by not restricting features on new releases like Mountain Lion to machines less than 3 years old.   There really will not be any place else to go unless Google gets into hardware.

Hello I'm having a no dns server problem on my time capsule

Hello I'm having this same problem:
Sammy Stefanki
Apr 11, 2012 2:20 PM
Hi everyone,
I just bought a new AirPort Express and Comcast is my ISP. I ditched my old Belkin wireless router, connected the Comcast modem directly to my AirPort Express, and it appears to be working great. I can access the internet wirelessly and also play music using AirPlay through my stereo speakers.
However, when I open the AirPort Utility, the utility tells me that I have two problems with my AirPort Express:
Apparently I have no internet connection (the utility tells me that "Your AirPort base station does not have a valid IP address."), even though I can access the internet just fine.
I don't appear to have any DNS server addresses (the utility tells me that "This AirPort base station doesn't have any DNS server addresses and might have trouble connecting to the internet.")
Does anyone know if these are serious problems that I need to address, or can they be ignored? I don't want to start tinkering with the AirPort Express's settings until I am better informed, because right now everything is working as far as my access to the internet is concerned.
and I tried to :
by Tesserax on Apr 11, 2012 2:25 PM
Anytime you change networking hardware, it is always a good idea to perform a complete power recycle of your networking components.
I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
Disconnect the AirPort base station from the Internet broadband modem.
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
Power-up your computer(s).
In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.
BUT NOTHING IT STILL SHOWS NO INTERNET CONNECTON on my capsule and NO DNS SERVER ...
I have tried to HARD RESET it resets ( with a Network Name (SSID) of Apple Network NNNNNN) and it connects to internet, it also says setuo complete in airport utility but once I go back into Airport utily cause Time capsule is still flashing amber it says NO INTERNET CONNECTION and NO DNS SERVER ...
anyone has any suggestions PLEASE and Thank you

Check the Ethernet connection to the AirPort Express. Make sure that the Ethernet connection from the Comcast modem is connected to the WAN port on the back of the AirPort Express. The WAN port is the one with the circle of dots shown over the port.
It sounds like you are connected to the Ethernet LAN port.

Cant re connect Time Capsule

Hi,
Since changing my ISP to BT Internet Infinity I have not been able to re establish connection of my Time Machine to my MacBook Pro. My previous ISP was Virgin Broadband and there was no problem with that connection.
I have been onto the BT Internet helpline (via Delhi) for about an hour but to no avail. So, if anyone can give me some advice on how to re connect I would be very grateful.
kind regards Ken

Your Time Capsule was programmed to remember the settings to "join" your "old" wireless network. It is still looking for that network to connect, but cannot because the network is no longer there.
You will need perform a Factory Default Reset on the Time Capsule and reconfigure it again with the correct settings for your new wireless network.
I am sure that you know the name of the network, but you may not know the exact type of wireless security that your new wireless router is using.
Check your documentation to find out about this, as you will need to provide the Time Capsule with the correct information to join the new network.
If the Time Capsule does not receive the right settings, it will not be able to join the network and you will see a blinking amber light instead of green on the Time Capsule after you save the configuration settings by clicking Update.
The Factory Default Reset is a bit tricky....you almost need 3 hands.
Pull the power cord from the back of the Time Capsule
Wait 4-5 minutes
Hold in the reset button and keep holding it in for another 8-10 seconds while you simultaneously plug the power back in to the Time Capsule
Release the reset button after the hold period and allow approximately 30 seconds for the Time Capsule to restart to a slow, blinking amber light
Open Macintosh HD > Applications > Utilities > AirPort Utility
Click Continue to follow the guided setup to configure the Time Capsule to "join" your wireless network
A green light about 25-30 seconds after you click Update will signal a successful setup. If you only get the blinking amber light...you will need start all over with the Factory Default Reset and try again.
The reset will not affect the existing backups on your Time Capsule, but you will need to reset Time Machine again to get backups going. Post back if you need info on this.

Connect time capsule via ethernet to Mac for back-up only. Is it possible without internet connection ?

Connect time capsule via ethernet to Mac for back-up only. Is it possible without internet connection ?

Hi Bob,
I'm not certain the post I sent was posted correctly, as I added it as a reply to a 3-year old thread. Since this is a recently-active thread, though not specific to the issue at hand, I thought I'd post again:
Three years ago you helped me set up a roaming wireless network in my home. It's been rock-steady and I'm forever grateful to you for the time and guidance you gave me. I'd now like to swap out my AirPort Extreme base station for a time capsule. As I understand it, I should be able to unplug the base station and replace it with the TC without problem, so long as I use all the same settings on my TC... network name, security protocol, password, etc. Given the complexity of my network, I thought I should check with you first for any advice you might have. I don't want to set up a new network or make any changes to the existing one-- with the exception of using the TC in place of the AE. I'm already using Time Machine for backups. As a refresher, my current setup has the AE as base station and 3 expresses hard-wired with Ethernet connections elsewhere in my home. I have a 4th express set up wirelessly to use with my stereo system at the front of the house. All AXs are 'n's and are set up, as per your instructions, in Bridge mode to extend the existing network. I'm running the most updated version of Mavericks on my MBPro. Any suggestions you might have will be, as always, very much appreciated! Sincerely, Phyllis Sommers

HT3728 When I reconnect my Time Capsule after a factory reset, the Airport Utility shows ther message"Unexpected error. Try again." I also get this if I redo the factory reset.

The Time Capsule is not providing a wireless connection.
When I reconnect my Time Capsule after a factory reset, the Airport Utility shows ther message"Unexpected error. Try again." I also get this if I cancel the Airport Utility app and restart it. I performed the factory reset again, restarted the Airport Utility and received the same error. What are the steps to debug and fix the wireless problem?
My Time Capsule is connected to my FIOS router and to my Mac Mini. I am still able to connect to the Internet from the Mini via ethernet. It seems that the Time Capsule acts as a bridge for the ethernet connections between Internet to FIOS, FIOS to Time Capsule, and Time Capsule to Mac Mini.

Which model TC is this? The A1xxx number from the base please.
Try the setup in full isolation from the network.. so unplug the TC from the network.. and turn off wireless in the mini.. so you have mini--ethernet--lan port TC.. and nothing else.
Do the factory reset.
Now check if TC comes up in airport utility..
If it fails, turn on ipv6 local link.. if you are using 6.3 utility this could be necessary.
Still fails, try loading the v5 utility.. you will need to plug the computer back into the FIOS to get internet. Then depending on OS.. Lion according to your profile.. you can just down the utility.. ML takes more steps.
See below.
Do you have an iphone or ipad.. download the airport utility app and use those for the setup.. that can sometimes work better.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. it is very simple.. drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. drill down.. applications utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall 6.1 (now 6.2 if you updated) so don't try.. and you cannot or should not run them both at the same time.. so just ignore the toyland version.. the plastic hammer.. and start using 5.6.. a real tool.
For screen shots see this post.
https://discussions.apple.com/thread/4668746?tstart=0

Airport disk utility can't read time capsule after a relocation

airport disk utility can't read time capsule after a relocation. Wether I connect ethernet or wifi, airport doesn't read it. Even after reset.

Do a full factory reset.. and you will need to reconfigure it.. that is the usual process when you move networks.
You can do a fully manual setup though. The new v6 utility is just lousy at locating the TC.. if you still have a computer.. even a PC running windows it will do fine on v5 as long as the TC is not the latest model..
Or use iOS version airport utility.. it also seems to have less issues than the mac version.

Connecting Time Capsule with WildBlue Satellite Service

HELP! Please...
I am trying to set up Time Capsule to work with my satellite service, WildBlue, and I can't get it working properly.
Before WildBlue was installed, I connected my iMac and my wife's iMac (it's on Mac OS 10.5.0), one at a time, with Time Capsule directly via Ethernet and back-up each iMac.
WildBlue satellite service was installed yesterday and the installer had no idea how to hook everything up. It was his first install. I was able to connect the WildBlue modem via Ethernet directly to my wife's Mac and made it work. When I try to add the Time Capsule, that's where I run into problems.
I ran the Ethernet cable from the WildBlue modem to the Internet WAN port on Time Capsule and I could not get it to work at all via AirPort. I tried using AirPort Utility and System Preferences - Network and could not get anything to work. I then ran an Ethernet cable from one of the four Ethernet plugs on the back of Time Capsule to the Ethernet plug on the back of my wife's iMac and was able to connect to the internet and get email on her Mac. I tried to run Time Machine, but it can't find Time Capsule! The only way it seems that I can get her iMac to do anything is to either connect it directly to the modem without Time Capsule or run the Ethernet cable thru Time Capsule to the iMac and not be able to connect to Time Machine. I still could not connect my iMac (it's on Mac OS 10.5.4) via Airport no matter what I did.
Can someone help me so that I can get Time Capsule connected and working the way it should?
My understanding is that I should be able to connect Time Capsule to the WildBlue modem via Ethernet and then connect my wife's iMac directly to Time Capsule via Ethernet and still be able to run Time Machine to back-up her iMac. Her iMac and the WildBlue modem sit in the same room together and my iMac is on the other side of the house where I want to use AirPort to connect to Time Capsule so that I can back-up my iMac and have access to the internet. If this isn't the way it is going to work can someone explain it to me on how it should and how I should set everything up to work correctly?
Thank you in advance for any help you can provide me.
Rod

You can, but devices connected to the D-Link switch will drop to a maximum of 100 Mbps speeds. The Time Capsule supports 1,000 Mbps or Gigabit speeds.
If you plan to transfer a lot of files using Ethernet, the numbers speak for themselves.

HT201250 How to restore laptop from time capsule after replacing hard drive

How do I reload all my programs and files from a time capsule after changing hard drive? Also Apple store reloaded with Snow Leopard and not Lion. Will that be a problem? Thank you

Plug the external drive into a computer by usb or whatever box you have available..
When you say blank, is it correctly formatted.. we recommend HFS+ which is Mac OS Extended (jorrnaled)
Make sure you use GUID type disk setup not MBR if it came from PC world.
Copy the files via finder from TC to the external drive.

How to restore the backup files on time capsule after reinstalled the system

please can someone help me to restore my backups on time capsule after reinstalled the new system. I tried after finished reinstall but it could not find. I also tried with the migration assistant in utilities, it also doesn't work. I always have time machine backed up all my files but now I can not bring anything back

ellabs wrote:
please can someone help me to restore my backups on time capsule after reinstalled the new system.
What "new system" did you reinstall?
Are you upgrading from Leopard to Snow Leopard?
Or did you reinstall Leopard? If so, why and how (that may provide a clue)?
How is your Mac connected to the Time Capsule (use Ethernet for best results)?
You may need to repair the backups, per #A5 in Time Machine - Troubleshooting.

My start up disc is full i have a macbook air, i back everuthing up with time capsule and have movies all my music libraries and photos onto that too so as i have free space, but my max still says my startup disc is full with "other"

my start up disc is full i have a macbook air, i back everuthing up with time capsule and have movies all my music libraries and photos onto that too so as i have free space, but my max still says my startup disc is full with "other"

First, empty the Trash if you haven't already done so. Then reboot. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of your data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
If you're using Time Machine to back up a portable Mac, some of the available space will be used to make local snapshots, which are backup copies of files you've recently deleted. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as "Backups." The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself.
To locate large files, you can use Spotlight as described here. That method may not find large folders that contain a lot of small files.
You can also use a tool such as OmniDiskSweeper (ODS) to explore your volume and find out what's taking up the space. You can delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
Proceed further only if the problem hasn't been solved.
ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
Install ODS in the Applications folder as usual.
Triple-click the line of text below to select it, then copy the selected text to the Clipboard (command-C):sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means.
When you're done with ODS, quit it and also quit Terminal.

I am thinking about getting a Time Capsule. Can I store a movie on a Time Capsule without the movie being on my MacBook Pro?

Hello, I am considering buying a Time Capsule to store movies and other files on so my hard drive isn't full of stuff all the time. Can I store movies on my Time Capsule even if they are no longer on my MacBook Pro?

To add to nijinski's comments,
1) I know i can plug in an aiport express and use it as an thing for speakers in another room, but if i copy my music to a time capsule then can do it? or does it have to be on my mac or laptop?
You could store your iTunes Library on the Time Capsule (TC), but understand that the TC was primarily designed to be a combination router and target destination for Time Machine (TM) backups. It can perform as a NAS or media server, but these are not its strong suite of features. For example, while a backup is being performed, streaming performance will be affected. Since, TM backs up (at least) once an hour, this could get to be problematic.
2) can i split my time capsule into 2 so i can back up my laptop and mac on it? Or do i need to go with a airport extreme and get an external harddrive?
If your goal is to partition the TC's internal hard drive, you would have to temporarily remove the drive to do so as the AirPort Utility (nor Disk Utility) allows for paritioning this drive when installed.
You CAN backup multiple computers (both Macs & PCs) to the TC, but would have to rely on different backup applications in order to do so. TM backups will NOT overwrite any existing data stored on the TC's hard drive. Another option is to connect one (or more) external USB hard drives to the TC's USB port. You can then dedicate the TC's internal drive for TM backups and use the external drives for other purposes ... like PC backups.
At present, the only issue with going the attached drive to an 802.11n AirPort Extreme Base Station (AEBSn) is that Apple does not support this configuration for TM backups.

Changed router box - and can't re-connect time capsule ?

I have upgraded my wlan router box - and therefore changed my network name - and i can't reconnect my time capsule. In airport utility it doesn't pick it up. Please help ?

Your Time Capsule was programmed to remember the settings to "join" your "old" wireless network. It is still looking for that network to connect, but cannot because the network is no longer there.
You will need perform a Factory Default Reset on the Time Capsule and reconfigure it again with the correct settings for your new wireless network.
I am sure that you know the name of the network, but you may not know the exact type of wireless security that your new wireless router is using.
Check your documentation to find out about this, as you will need to provide the Time Capsule with the correct information to join the new network.
If the Time Capsule does not receive the right settings, it will not be able to join the network and you will see a blinking amber light instead of green on the Time Capsule after you save the configuration settings by clicking Update.
The Factory Default Reset is a bit tricky....you almost need 3 hands.
Pull the power cord from the back of the Time Capsule
Wait 4-5 minutes
Hold in the reset button and keep holding it in for another 8-10 seconds while you simultaneously plug the power back in to the Time Capsule
Release the reset button after the hold period and allow approximately 30 seconds for the Time Capsule to restart to a slow, blinking amber light
Open Macintosh HD > Applications > Utilities > AirPort Utility
Click Continue to follow the guided setup to configure the Time Capsule to "join" your wireless network
A green light about 25-30 seconds after you click Update will signal a successful setup. If you only get the blinking amber light...you will need start all over with the Factory Default Reset and try again.
The reset will not affect the existing backups on your Time Capsule, but you will need to reset Time Machine again to get backups going. Post back if you need info on this.

Problem re-connecting Time Capsule after house move.

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