Problem receiving email via Jetpack

I invested in a Jetpack 4620L last June (2012).  When installed on my Dell laptop running windows 7, MS Outlook reported a  "send/receive problem" and was not receiving email....send was fine.  If I connected via an alternate WiFi service, send and receive worked flawlessly.  If I then switched back to Jetpack, email worked perfectly and remained so until I had to reboot when Outlook again would report a "send/receive error" since Jetpack was my default connection.  I reported the problem to Verizon tech support who escalated it all the way to the manufacturer and told me it was a known problem and they were working to correct it.  That was months ago and I had not heard back from Verizon when I called last weekend on tech support again with no success.  Has anyone else encountered this problem?,,,or better yet, found a solution they would be willing to share?  They are suggesting it is a Microsoft problem but my instinct and exoerience suggest that, if this were so, Outlook would not behave normally when I connect via an alternate WiFi service, i.e., the connection should not determine the performance of Outlook if it is configured correctly initially.  Help???

I have the same problem. After I upgraded to 4.0.2, Yahoo Mail has stopped pushing emails. I downloaded iTunes 10 and synced last night and the effect was worse. I have not received a single email since this morning. I logged on to Desktop Yahoo and I have plenty of new emails. Same thing with Gmail, I did not receive any despite actually having some new ones.
I deleted the email accounts and set them up again and still no luck. I turned off the phone and back on and still no luck.

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