Problem receiving from sender, showing in SmtpReceive log but not Message Tracking

Our Exchange 2007 server (SBS2k8 really) has had problems receiving mail from a certain sender the last few weeks. With the SMTPReceive set to verbose, I can see the mail coming in but it never shows up in the message tracking logs.
Looking at similar issues, I thought maybe the content filtering agent might have been grabbing it, so I set up a transport rule to take any mail from this particular domain and set the SCL to 0 as well as bcc a copy of it to myself. But I just noticed
another entry in yesterday's smtpreceive log and that didn't do the trick (or forward a copy to me for that matter).
I'm including some samples from our SMTP log. I can see that when it works, after the 354 Start mail input line, our server sends a 250 2.6.0 code confirming the message has been queued for delivery, at which point the remote server sends a QUIT and
we close it. But when it fails, there's nothing after the 354 line.
Example of good transmission:
2014-04-23T15:00:49.636Z,SBS2k8srv\SBS Receive,08D11000FE2BD02F,0,10.0.100.3:25,50.xxx.xxx.xxx:9100,+,,
2014-04-23T15:00:49.636Z,SBS2k8srv\SBS Receive,08D11000FE2BD02F,1,10.0.100.3:25,50.xxx.xxx.xxx:9100,*,SMTPSubmit SMTPAcceptAnySender AcceptRoutingHeaders,Set Session Permissions
2014-04-23T15:00:49.636Z,SBS2k8srv\SBS Receive,08D11000FE2BD02F,2,10.0.100.3:25,50.xxx.xxx.xxx:9100,>,"220 xxx.xxx.com Microsoft ESMTP MAIL Service ready at Wed, 23 Apr 2014 11:00:49 -0400",
2014-04-23T15:00:49.948Z,SBS2k8srv\SBS Receive,08D11000FE2BD02F,3,10.0.100.3:25,50.xxx.xxx.xxx:9100,<,EHLO other.domain.com,
2014-04-23T15:00:49.948Z,SBS2k8srv\SBS Receive,08D11000FE2BD02F,4,10.0.100.3:25,50.xxx.xxx.xxx:9100,>,250-xxx.xxx.com Hello [50.xxx.xxx.xxx],
2014-04-23T15:00:49.948Z,SBS2k8srv\SBS Receive,08D11000FE2BD02F,5,10.0.100.3:25,50.xxx.xxx.xxx:9100,>,250-SIZE 26091520,
2014-04-23T15:00:49.948Z,SBS2k8srv\SBS Receive,08D11000FE2BD02F,6,10.0.100.3:25,50.xxx.xxx.xxx:9100,>,250-PIPELINING,
2014-04-23T15:00:49.948Z,SBS2k8srv\SBS Receive,08D11000FE2BD02F,7,10.0.100.3:25,50.xxx.xxx.xxx:9100,>,250-DSN,
2014-04-23T15:00:49.948Z,SBS2k8srv\SBS Receive,08D11000FE2BD02F,8,10.0.100.3:25,50.xxx.xxx.xxx:9100,>,250-ENHANCEDSTATUSCODES,
2014-04-23T15:00:49.948Z,SBS2k8srv\SBS Receive,08D11000FE2BD02F,9,10.0.100.3:25,50.xxx.xxx.xxx:9100,>,250-STARTTLS,
2014-04-23T15:00:49.948Z,SBS2k8srv\SBS Receive,08D11000FE2BD02F,10,10.0.100.3:25,50.xxx.xxx.xxx:9100,>,250-AUTH,
2014-04-23T15:00:49.948Z,SBS2k8srv\SBS Receive,08D11000FE2BD02F,11,10.0.100.3:25,50.xxx.xxx.xxx:9100,>,250-8BITMIME,
2014-04-23T15:00:49.948Z,SBS2k8srv\SBS Receive,08D11000FE2BD02F,12,10.0.100.3:25,50.xxx.xxx.xxx:9100,>,250-BINARYMIME,
2014-04-23T15:00:49.948Z,SBS2k8srv\SBS Receive,08D11000FE2BD02F,13,10.0.100.3:25,50.xxx.xxx.xxx:9100,>,250 CHUNKING,
2014-04-23T15:00:50.026Z,SBS2k8srv\SBS Receive,08D11000FE2BD02F,14,10.0.100.3:25,50.xxx.xxx.xxx:9100,<,MAIL FROM:<[email protected]> SIZE=3497,
2014-04-23T15:00:50.026Z,SBS2k8srv\SBS Receive,08D11000FE2BD02F,15,10.0.100.3:25,50.xxx.xxx.xxx:9100,*,08D11000FE2BD02F;2014-04-23T15:00:49.620Z;1,receiving message
2014-04-23T15:00:50.026Z,SBS2k8srv\SBS Receive,08D11000FE2BD02F,16,10.0.100.3:25,50.xxx.xxx.xxx:9100,>,250 2.1.0 Sender OK,
2014-04-23T15:00:50.073Z,SBS2k8srv\SBS Receive,08D11000FE2BD02F,17,10.0.100.3:25,50.xxx.xxx.xxx:9100,<,RCPT TO:<[email protected]>,
2014-04-23T15:00:50.291Z,SBS2k8srv\SBS Receive,08D11000FE2BD02F,18,10.0.100.3:25,50.xxx.xxx.xxx:9100,>,250 2.1.5 Recipient OK,
2014-04-23T15:00:50.338Z,SBS2k8srv\SBS Receive,08D11000FE2BD02F,19,10.0.100.3:25,50.xxx.xxx.xxx:9100,<,DATA,
2014-04-23T15:00:50.338Z,SBS2k8srv\SBS Receive,08D11000FE2BD02F,20,10.0.100.3:25,50.xxx.xxx.xxx:9100,>,354 Start mail input; end with <CRLF>.<CRLF>,
2014-04-23T15:00:50.525Z,SBS2k8srv\SBS Receive,08D11000FE2BD02F,21,10.0.100.3:25,50.xxx.xxx.xxx:9100,>,250 2.6.0 <[email protected]> Queued mail for delivery,
2014-04-23T15:00:50.556Z,SBS2k8srv\SBS Receive,08D11000FE2BD02F,22,10.0.100.3:25,50.xxx.xxx.xxx:9100,<,QUIT,
2014-04-23T15:00:50.556Z,SBS2k8srv\SBS Receive,08D11000FE2BD02F,23,10.0.100.3:25,50.xxx.xxx.xxx:9100,>,221 2.0.0 Service closing transmission channel,
2014-04-23T15:00:50.556Z,SBS2k8srv\SBS Receive,08D11000FE2BD02F,24,10.0.100.3:25,50.xxx.xxx.xxx:9100,-,,Local
and an example of the message not being successfully received:
2014-04-24T11:57:37.236Z,SBS2k8srv\SBS Receive,08D11000FE2BD40D,0,10.0.100.3:25,50.xxx.xxx.xxx:10131,+,,
2014-04-24T11:57:37.236Z,SBS2k8srv\SBS Receive,08D11000FE2BD40D,1,10.0.100.3:25,50.xxx.xxx.xxx:10131,*,SMTPSubmit SMTPAcceptAnySender AcceptRoutingHeaders,Set Session Permissions
2014-04-24T11:57:37.236Z,SBS2k8srv\SBS Receive,08D11000FE2BD40D,2,10.0.100.3:25,50.xxx.xxx.xxx:10131,>,"220 xxx.xxx.com Microsoft ESMTP MAIL Service ready at Thu, 24 Apr 2014 07:57:36 -0400",
2014-04-24T11:57:37.532Z,SBS2k8srv\SBS Receive,08D11000FE2BD40D,3,10.0.100.3:25,50.xxx.xxx.xxx:10131,<,EHLO other.domain.com,
2014-04-24T11:57:37.532Z,SBS2k8srv\SBS Receive,08D11000FE2BD40D,4,10.0.100.3:25,50.xxx.xxx.xxx:10131,>,250-xxx.xxx.com Hello [50.xxx.xxx.xxx],
2014-04-24T11:57:37.532Z,SBS2k8srv\SBS Receive,08D11000FE2BD40D,5,10.0.100.3:25,50.xxx.xxx.xxx:10131,>,250-SIZE 26091520,
2014-04-24T11:57:37.532Z,SBS2k8srv\SBS Receive,08D11000FE2BD40D,6,10.0.100.3:25,50.xxx.xxx.xxx:10131,>,250-PIPELINING,
2014-04-24T11:57:37.532Z,SBS2k8srv\SBS Receive,08D11000FE2BD40D,7,10.0.100.3:25,50.xxx.xxx.xxx:10131,>,250-DSN,
2014-04-24T11:57:37.532Z,SBS2k8srv\SBS Receive,08D11000FE2BD40D,8,10.0.100.3:25,50.xxx.xxx.xxx:10131,>,250-ENHANCEDSTATUSCODES,
2014-04-24T11:57:37.532Z,SBS2k8srv\SBS Receive,08D11000FE2BD40D,9,10.0.100.3:25,50.xxx.xxx.xxx:10131,>,250-STARTTLS,
2014-04-24T11:57:37.532Z,SBS2k8srv\SBS Receive,08D11000FE2BD40D,10,10.0.100.3:25,50.xxx.xxx.xxx:10131,>,250-AUTH,
2014-04-24T11:57:37.532Z,SBS2k8srv\SBS Receive,08D11000FE2BD40D,11,10.0.100.3:25,50.xxx.xxx.xxx:10131,>,250-8BITMIME,
2014-04-24T11:57:37.532Z,SBS2k8srv\SBS Receive,08D11000FE2BD40D,12,10.0.100.3:25,50.xxx.xxx.xxx:10131,>,250-BINARYMIME,
2014-04-24T11:57:37.532Z,SBS2k8srv\SBS Receive,08D11000FE2BD40D,13,10.0.100.3:25,50.xxx.xxx.xxx:10131,>,250 CHUNKING,
2014-04-24T11:57:37.579Z,SBS2k8srv\SBS Receive,08D11000FE2BD40D,14,10.0.100.3:25,50.xxx.xxx.xxx:10131,<,MAIL FROM:<[email protected]> SIZE=3481,
2014-04-24T11:57:37.579Z,SBS2k8srv\SBS Receive,08D11000FE2BD40D,15,10.0.100.3:25,50.xxx.xxx.xxx:10131,*,08D11000FE2BD40D;2014-04-24T11:57:37.220Z;1,receiving message
2014-04-24T11:57:37.579Z,SBS2k8srv\SBS Receive,08D11000FE2BD40D,16,10.0.100.3:25,50.xxx.xxx.xxx:10131,>,250 2.1.0 Sender OK,
2014-04-24T11:57:37.610Z,SBS2k8srv\SBS Receive,08D11000FE2BD40D,17,10.0.100.3:25,50.xxx.xxx.xxx:10131,<,RCPT TO:<[email protected]>,
2014-04-24T11:57:37.719Z,SBS2k8srv\SBS Receive,08D11000FE2BD40D,18,10.0.100.3:25,50.xxx.xxx.xxx:10131,>,250 2.1.5 Recipient OK,
2014-04-24T11:57:37.750Z,SBS2k8srv\SBS Receive,08D11000FE2BD40D,19,10.0.100.3:25,50.xxx.xxx.xxx:10131,<,DATA,
2014-04-24T11:57:37.750Z,SBS2k8srv\SBS Receive,08D11000FE2BD40D,20,10.0.100.3:25,50.xxx.xxx.xxx:10131,>,354 Start mail input; end with <CRLF>.<CRLF>,
2014-04-24T11:57:37.875Z,SBS2k8srv\SBS Receive,08D11000FE2BD40D,21,10.0.100.3:25,50.xxx.xxx.xxx:10131,-,,Remote
Interestingly, we used to receive email from this sender in the past. When it stopped working, it didn't quite stop working outright - at some point after the deliveries stopped, 2 made it in, but nothing again since then.

Check the agent logs on the machine. The Exchange anti-spam agents log files are found here:
C:\Program Files\Microsoft\Exchange Server\TransportRoles\Logs\AgentLog
If you use Forefront, its agent log files are usually here:
C:\Program Files (x86)\Microsoft Forefront Protection for Exchange Server\Data\FSEAgentLog
Other software may have its log files elsewhere.
--- Rich Matheisen MCSE&I, Exchange MVP

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Fix for "iPod shows up in Windows but not in iTunes"

This is a possible fix for those with the "iPod shows up in Windows but not in iTunes" problem. This also fixes those have the update/restore problem (ipod disconnects after clicking update/restore in itunes)
SOLUTION
SOLUTION
I had the exact same problems before, iTunes doesn’t recognize iPod after connecting it, I had to use the restart iPod Service method to get it working.
I tried this on my second computer and it worked perfectly, iTunes recognizes iPod every time I plug it in.
I compared the process/services opened in both computers, and I turned on some services which were previously on disable(excluding iPod Service). Unfortunately I forgot which services it was, so I took some screenshots and compare these with your services.
After modifying the services, I tried plug and unplug the iPod several times without closing iTunes, iPod was instantly recognized by iTunes every time!
I attached the links to screenshots of my automatic services and manual services, ignore the service if its not on your list!
For those don’t know how to open Services, Start -> Run -> “services.msc”
http://img214.imageshack.us/img214/6200/automaticservicesec2.jpg
http://img216.imageshack.us/img216/3700/manualservicesce3.jpg
-If anyone know the specific services required to be turned on, please reply in this thread.
-I am using the 2nd Gen Nano 2GB version with latest iTunes.
IBM T43 Windows XP Pro
IBM T43 Windows XP Pro

Have you had a chance to look at this troubleshooting page? It may be of some help: iPod shows up in Windows but not in iTunes

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