Problem recognizing updgraded software of iPod

Hi all,
I had upgraded to the latest version of iTunes (7.1), but after a few weeks, it stopped loading completely. Instead, it began freezing 3/4 way through updating the library. I assume that the firmware on the iPod was also upgraded during the process.
I wasn't able to work my way around it, so I uninstalled ver. 7 and re-installed ver 6. Since then, iTunes opens perfectly (a relief).
Problem: iTunes refuses to recognize my iPod now, saying:
"The iPod cannot be used because it requires iTunes version 7.0 or later."
Obviously, I was having trouble with 7.1 so that's not an option I'd like to explore. Suggestions would be appreciated.
BL
30G Video iPod Windows XP
Windows XP

I had the same problem. I'm running XP x64 which may contribute to the problem. I solved the problem by following the steps listed below:
Follow all the steps detailed at http://www.theanomaly.co.uk/?p=209
I then utilized iTunes to restore the iPod Shuffle
I left the checkbox ticked for "Automatically choose songs for my iPod"
As the iPod was filling, I clicked the "Settings" tab, scrolled down and ticked the box that says "enable disk use" and clicked "apply"
I've been rocking since!

Similar Messages

I receive the following error message when trying to download and update my software on my iPod touch and iPad - "there was a problem downloading the software for the iPad/iPod "Mikki's iPad". T

When trying to download and update the operating system software for my iPad and iPod I get the following message - "ERROR MESSAGE" There was a problem downloading the software for the iPad "Mikki's iPad". The network connection timed out. Make sure your network settings are correct and your network connection is active, or try again. later." Is this a setting on my computer - my network is working fine. I didn't have any trouble before but have just started having trouble. Please help...

Hi Robertfrom Denver.
Did you try the solution given, and if yes, did it work?
I have done several "attempted downloads, and see the full file download, typically taking 30 minutes to complete, and then something goes wrong.
I am happy to suspend AV and FW software, but would like to know if it is a good fix or not first?
HelenfromBroughton Astley

I am having problems installing new software for my ipod i keep getting a message that the network has timed out. I have tried two different computers and networks what else can I do?

I am having problems installing new software for my ipod
I keep getting a message that the network has timed out.
I have tried two different computers and networks what else can I do?

Try temporarily disabling your firewall and anti virus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/

There was a problem downloading the software for the ipod. Network connection timed out

There was a problem downloading the software for the ipod. Network connection timed out. This is for the latest ios for the iPod touch. Already walked through the steps to validate that all settings were correct with the firewall, Windows defender has been disabled. This has not been an issue with previous ios updates. Not sure what the issue here is.

Hi,
You might have to place your iPod in Recovery Mode: http://support.apple.com/kb/HT1808.
Hope this helps!
---likeabird---

TS3694 I am trying to update my iPodtouch & keep getting this error message: There was a problem downloading the software for the iPod. The network connection timed out. Make sure your network settings are correct and your network connection is active.

I am trying to update my iPod touch & keep getting this error message: There was a problem downloading the software for the iPod. The network connection timed out. Make sure your network settings are correct and your network connection is active. Help!

Temporarily disable or turn off your Firewall and Anti-Virus software and try the download again.

"There was a problem downloading the software for "my iPod Touch". The net

Cannot get 4.1 software, nor can I restore original settings without getting this. I have uninstalled, and reinstalled twice.
"There was a problem downloading the software for "my iPod Touch". The network connection timed out.

Welcome to the discussions,
did you check your security software settings, to make sure that your computer can contact the Apple server during the install process? http://support.apple.com/kb/TS3125

Itunes cant find software for ipod restore.

i keep getting this error message that says "there was a problem downloading the ipod software for ipod "ipod". The requested resource was not found" the ipod is recognized, but the generation, serial number, capacity, and software version(most recently installed was 1.2.1), and name is not recognized. please help.

Hi krazyfreshkid!
Try disconnecting your iPod from your computer.
Then, restart your computer. Force your iPod into disk mode, following the steps here:
Putting iPod into disk mode
Then, when your computer has fully loaded up, connect your iPod to your computer.
To do still get that error message in iTunes?
Also, if that doesn't affect anything, these five iPod troubleshooting steps would be worth a try:
The Five Rs
-Kylene

"USB Device Not Recognized" Message when connecting iPod Nano

I get the following windows pop up when connecting my son's iPod Nano
*"USB Device Not Recognized"*
*One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message.*
I have successfully connected this device to this computer before so I don't know what has changed.
Message was edited by: ipodnannouser

This did not work for me. I have a laptop that was running Windows XP, and it had no problems recognizing the iPod. I was having problems with XP, and rather then reinstall XP, I did a clean install of Vista. I did a settings transfer, so the new install of iTunes came already configured--I mention this since I don't know if it was a factor.
When I plugged in the iPod, I got the USB Device Not Recognized. The usbstor.inf file did not fix the problem. However, the solution at http://www.winvistabeta.com/groups/275128/ipod-usb-device-not-recognized/message .aspx did fix the problem. Do this:
Reset the iPod:
1. Unplug the iPod.
2. Turn the hold switch to HOLD and then back to off.
3. Hold the Center and Menu buttons for 6 seconds until you get the Apple logo when you release them.
4. Plug in the iPod. It should now be recognized.
This worked fine for me the first time. Thanks! Jack

Problem using Toshiba Software Installer for Win 7 on Satellite L750-1MT

Hello!
I have problem using Toshiba Software Installer for Win 7 on Satellite L750-1MT (PSK30E-02T002B3) with no OS preinstalled.
I do the following:
1. Install Windows 7 x64, SP1.
2. Install LAN driver (device was not recognized by Windows 6) (downloaded from [http://se.computers.toshiba-europe.com/innovation/jsp/supportMyProduct.do?service=SE&LNG=26&userAction=S MP_RESULTS_PAGE&partNumber=PSK30E-02T002B3&serialNumber=&USER_ACTION=Serial%20number])
3. Install all Windows Updates from Microsoft
4. Run Toshiba Software Installer for Win 7 - it installs a couple of drivers and then asks to reboot.
Here is the log file for the first try (win7update.log):
Update started 12\28\2011 at 21:11
Installed TVALZ_O.INF
Installed IO & Memory Access Driver
driver_bluetooth_TC00241200A.exe /s /log /test has been installed with the result code of PASS
util_tvap_TC00215000H.exe /s /log /test /wait15 has been installed with the result code of PASS
Update completed at 21:29
After reboot I run it again and the result is:
Update started 12\28\2011 at 21:38
Toshiba Bluetooth stack has already been installed.
Toshiba Value Added Package has already been installed.
Update completed at 21:40
Any help is appreciated!
Thanks in advance!

You are right this notebook model was delivered without OS.
Win7 64bit is supported for this notebook model and all necessary drivers, tools and utilities are available on Toshiba download page.
What I can say is that all this stuff must be installed in right install order. I know it sounds stupid now but I recommend you to make clean OS again and continue installation following this installation order:
Win7 SP1
Intel Chipset SW Installation Utility 9.2.0.1015
TOSHIBA Supervisor Password Utility 4.8.6.0
TOSHIBA HW Setup Utility 4.8.6.0
TOSHIBA Bulletin Board V2.1.10
TOSHIBA ReelTime 1.7.17.0
Intel Management Engine Interface 7.0.2.1164
NVIDIA Display Driver 8.17.12.6669
Intel Rapid Storage Technology Driver 10.1.2.1004
TOSHIBA Value Added Package 1.5.4.64
USB3.0 Driver 2.0.32.0
NVIDIA HD Audio Driver 1.1.13.1
Conexant Audio Driver 8.51.1.0a
Intel Wireless LAN Driver 14.0.2.2.1.s64_wCAT
or
Atheros Wireless LAN Driver 9.2.0.206.0.s3264_wCAT
or
Realtek Wireless LAN Driver 2.00.0013
TOSHIBA Wireless LAN Indicator 1.0.3
Synaptics Touch Pad Driver 15.2.11.1
TOSHIBA Software Modem 2.2.97(SM2297ALS05)
Conexant Modem Driver 7.80.4.53
TOSHIBA HDD Protection 2.2.1.12
Atheros Bluetooth Filter Driver Package v1.0.7
Bluetooth Stack for Windows by Toshiba v8.00.04(T)
Atheros LAN Driver 1.0.0.46
Realtek Card Reader 1.0.0.12
TOSHIBA Sleep Utility 1.4.2.7
TOSHIBA Face Recognition V3.1.8
TOSHIBA eco Utility 1.2.25.64
Intel Proset 14.0.2.0.1.s64_wCAT
Intel Wireless Display 2.0.29T
TOSHIBA HDD_SSD Alert 3.1.64.7
TOSHIBA Service Station V2.1.52
TOSHIBA PC Health Monitor 1.7.4.64
ConfigFree 8.0.37
TOSHIBA Web Camera Application V2.0.0.19
TOSHIBA Network Device ID Registry Setting Tool 3.0.32.4-14_wMSI
TOSHIBA Media Controller 1.0.86.2
TOSHIBA Media Controller Plug-in 1.0.6.1
PatchFiles$$2 PCIIDEREG-1.2
PatchFiles$$3 TosVolRegulator_x64_1.1
It is very important to use right installation order.
Please post some feedback.

Nano is not recognized by Itunes or Ipod loader

i have a 2gb black nano and it is not recognized by my home pc or work pc (running windows xp) by either itunes or ipod loader.
after browsing through some topics, i found a way to enable disk mode, this allowed my nano to be recognized by ipod loader. i proceeded to do a factory restore to this running the november version of ipod loader and it displays "do not disconnect" forever. so i restart it manually by select + menu, then find out that it is still not recognized by itunes or ipod loader. realizing that disk mode allowed ipod loader to work, i tried disk mode on itunes and it recognizes it! so basically, my question boils down to...
Should itunes and ipod loader automatically recognize the nano once its plugged in while it is in normal mode? or do i need to keep enabling disk mode to update through itunes and loader? how many people have this same behavior running xp? Thx!

Wow I'm surprised this is such a common problem... So for those who can't connect with itunes and iloader: does disk mode work for you? Hit the center button and play button simultaneously after you reset it (right when the apple logo first appears) to enable disk mode... For me, this works all the time when connecting, but I don't think this is normal since i used to be able to connect in normal mode... maybe someday apple will realize we don't all have Macs...

IOS 6 causing problems to my 4th gen iPod touch?

Are there any others like me out there? Okay I've updated my iPod touch approximately two days ago and now it's like the biggest regret of doing so. 1) when it was upgrading the software, my iPod touch went on froze for almost two hours and the upgrade wasn't loading. It only continued after a long while. 2) some of my apps suddenly "disappeared" 3) some of my apps crash when I try to open them (example: App Store, groupon, Facebook and even safari itself even though I only had one page loading) 4) everything became so laggy, my apps take almost forever to load, and whenever I type, it takes quite a while to show up especially in google search 5) sometimes my iPod just "crash" randomly and shows me a black screen for like 5 - 10 seconds and I can't do anything about it but wait until it recover.
iOS 5.1.1 was MUCH better compared to this. This is really a huge disappointment as it has greatly affected the productivity of my iPod touch. I hope your support team is able to recover and repair this damage caused by the upgrade. I look forward to a MUCH NEEDED IMPROVEMENT upgrade to counter this problem.

Have you tried doing a DFU restore in iTunes? To do a DFU restore, you will need to put the iPod into DFU mode by following this tutorial: http://www.iclarified.com/entry/index.php?enid=1034
Then, select restore in iTunes.

HT4972 Trouble updating software on iPod

Using iOS 4.3.5 and trying to update software (iPod Software Update) via iTunes. I keep getting the error message "There was a problem downloading the software for the iPod. The network connection was reset."
Any ideas?

Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
- Then try on another computer

Video ipod being recognized as a photo ipod

Problem : I have a video ipod and in itunes when I try to transfer a video to the ipod it says it cannot be played on this ipod. When I try to edit the settings for videos for the ipod in itunes all the options are greyed out (I can't click anything). I'm assuming it's recognizing it as an older ipod, but I don't know how to fix this.
Steps I've taken:
1. Restore Ipod
2. Reinsall itunes
3. Reset Ipod
4. Restart Computer
Windows XP Pro

The settings are greyed out because you probably have your iPod set to manually manage your music.
If this is the case, then you need to manually manage your videos also (by Drag & Drop).
If you turn off manual updates for your audio, the video preferences will become selectable again.

ITunes not recognizing burning software

I do have burning software on my computer and I've never had a problem burning discs before. But now iTunes claims "disc burner or software not found". But I do still have burning software on my computer. The software came with my computer package so I am not in possession of the CD-ROM to reinstall. Does anyone know why iTunes would suddenly claim I don't have software and how to resolve this issue?
HP Windows XP

is there anything showing up beneath that in the diagnostics? (you may need to scroll down in the diagnostics window to see everything.)
for example, when i run my diagnostics on belladonna i see:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Gateway 510 2900349
iTunes 7.1.1.5
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: PxHelp20 (2.0.0.0), Cdr4_xp (6.2.0.75),
UpperFilters: Cdralw2k (6.2.0.75), GEARAspiWDM (2.0.6.1),
Current user is an administrator.
Video Display Information:
Intel(R) 82865G Graphics Controller
Connected Device Information:
DiskDrive, Maxtor 6Y120L0, Bus Type ATA, Bus Address [0,0]
CDROM, LITE-ON DVDRW LDW-411S, Bus Type ATA, Bus Address [0,0]
CDROM, TSSTcorp CD/DVDW SH-S182M USB Device, Bus Type USB
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Check the Windows Update website to verify that you have the latest service packs and patches for your OS. Service packs affect the performance of USB and firewire CD / DVD drives.
D: LITE-ON DVDRW LDW-411S, Rev FS0F
Drive is empty.
E: TSSTcorp CD/DVDW SH-S182M, Rev SB04
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 63:28 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 4 8 16 24 32 40 48.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.
Writing CD text is turned on in the preferences. If you're having problems burning CDs, try turning this preference off.
The last failed audio CD burn had error code 4280(0x000010b8). It happened on drive D: LITE-ON DVDRW LDW-411S on CDR media at speed 24X.

Huge problem after transfering songs from ipod to pc.

I'm a pc user. I guess I'm paying for not having a mac now.
I know this may not be the best forum to post in, but here it is:
I recently wanted to switch my itunes library's place on my hard disk - I cut the folder unadvertedly, pasted it, had an error - paste was incomplete!! I had lost about half my library!. No problem I still had my Ipod. I read a guide to transfer songs from the ipod to the pc that consists in revealing hidden folders and copying the "F00, F01.." folders. I did that. Now Itunes is filled with doubles and can't really bother to delete a thousand duplicates when my computer lags 5secs each time I delete a single song..
But the real problem is that now ALL my songs are named like in the ipod (FIUA, JDDH, ASHG, etc) and I'd really appreciate it if someone could tell me how to get the names back, afap :/
Thanks in advance!!

you could try this
http://www.mp3buzz.net/index.php/2006/06/27/how-to-get-songs-off-your-ipod-w-itu nes/
or apparently you can download software to help. good luck!

Problem recognizing updgraded software of iPod

Similar Messages

Maybe you are looking for