Problem reinstalling photoshop CS6 after a crash

My computer crashed last week. I had to change the motherboard and the main drive where software was installed.
when installing Cs6 from the original disk it says my serial number is correct but in my computer there is no valid product for this serial number.
The disk is the original one, the serial number is the one I have in my adobe account and in the back of the box
I cannot deactivate the previous installation as the trial version give you no access to this option.
I had a chat with support service but they were not able to help me and redirected me to a phone number.
¿Can someone help me?
I am runing windows 7

Sounds like your problem isn't one of activation but of having Photoshop properly installed.
You may need to go through a reinstall or possibly a complete removal followed by a reinstall.
See also: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
-Noel

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hello
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Try downloading from this link: Download CS6 products

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It sounds as if you are trying to enter your product code and not your serial number. If your software is registered then please see http://forums.adobe.com/message/3987968#3987968?promoid=KBHJW for information on how to locate your serial number.
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Reinstalling Photoshop Elements after computer crash

Here is what happened. My computer stopped working. Basically if continually froze up after about 2-3 minutes of running, any time I start it up. I took it to my IT guys at work, and even they had trouble. They couldn't back up the hard drive because there were 3 bad sectors.
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Re: Barbara: What my main question is, is will Adobe provide me a replacement PSE7 product/download for my computer? I understand that a code wouldn't work that way.
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Slow as compared to what? Have you seen better performance with older versions of Photoshop?
>after app launched, it takes nearly 5 seconds to be able to browse through menus
Takes my system longer than that to start Photoshop CS5, and while my computer isn't a top-of-the-line workstation today (it was a few years ago), it's no slouch. Photoshop has never been a fast application to start up.
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Hi latifledoux,
Try the steps mentioned in the KB : Error "Invalid serial number" | Acrobat 9 | CS4
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Having problems with Photoshop CS6. I downloaded from the Creative Cloud subscription I purchased and it worked fine for a few days. But now, when I launch photoshop, I get the error:
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HI
As you are on mac, i would like to ask on equestion,
did u tried to move any files for Photoshop form application folder ?
Because this error only comes up when one of the required file is missing from the location
You have to uninstalll and then install Photoshop again
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You are in the wrong forum; You actually need Photoshop forum at this link:
<http://forums.adobe.com/community/photoshop?view=discussions>
Hope you can repost your question at the correct link.

Problem with photoshop CS6 I have an imac intel 10.6.8...when I try to launch photoshop the icon bounces a few times then the adobe app manager tries to open then they both quit. they keep doing this over and over again but won't launch. worked fine for a

problem with photoshop CS6 I have an imac intel 10.6.8...when I try to launch photoshop the icon bounces a few times then the adobe app manager tries to open then they both quit. they keep doing this over and over again but won't launch. worked fine for a few days after install.

problem with photoshop CS6 I have an imac intel 10.6.8...when I try to launch photoshop the icon bounces a few times then the adobe app manager tries to open then they both quit. they keep doing this over and over again but won't launch. worked fine for a few days after install.

Cannot use PhotoShop CS6 after trial expired, even after purchasing Creative Cloud Student Edition

Hi.
I had PhotoShop CS6 trial, which expired.
I have purchased Creative Cloud student edition, I receive a message that my PhotoShop trial has expired.
I am prompted to purchase the product to extend it, or type in the product's serial number
(I never received a serial number.)
I paid for Creative Cloud and have an order number, I should not be having this issue.
I have uninstalled and reinstalled PhotoShop CS6 multiple times, I also use DreamWeaver and am fearful that I will encounter the same issue. How can I use the Photoshop CS6 after I have paid for it?
Curonda in Milwaukee, WI.

Hi.
The trial expired 2 weeks ago - Monday.
I purchased the Cloud Yesterday, also 2 weeks ago Monday 10/15/2012.
I purchased it twice thinking 1 purchase did not complete.
I still will need to request a refund for 1, I've been too busy between, work, school, and kid. I'm at work now.
Miss Curonda
...Remember, happiness is not a mood its a decision.
Date: Thu, 25 Oct 2012 05:59:51 -0600
From: [email protected]
To: [email protected]
Subject: Cannot use PhotoShop CS6 after trial expired, even after purchasing Creative Cloud Student Edition
Re: Cannot use PhotoShop CS6 after trial expired, even after purchasing Creative Cloud Student Edition created by Nikhil Bisne in Trial Download & Install FAQ - View the full discussion
Curonda,
Can you let us know the date when your trial expired and when you bought the Creative Cloud Subscription?
Thanks
Nikhil
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When Place Image in Photoshop, error msg: 'Problem with Photoshop CS6 caused program to stop working

When I 'Place Image' in Photoshop, the following error msg comes up: 'A Problem with Photoshop CS6 has caused the program to stop working, close programme?'
Do I need to adjust my set-up to run this? The PC operates on a 32-bit system/Windows 6.

You need to provide much more info: What files are you trying to place into what document? What are the document sizes, resolution, color mode etc.? Anything else we should know about? This could be a million things from color profile issues to color space mismatches to the files to be placed being damaged or badly structured or a importer module being broken. Also provide exact system info and crash logs:
Working with your Operating System’s Tools
Mylenium

I am unable to reinstall Photoshop CS6 (I do have the serial number) on my Macbook Pro 10.9.5 (Mavericks os). and am getting the message "Installation on case-sensitive volumes is not supported. Please choose a different volume for installation." I am f

I am unable to reinstall Photoshop CS6 (I do have the serial number) on my Macbook Pro 10.9.5 (Mavericks os). and am getting the message "Installation on case-sensitive volumes is not supported. Please choose a different volume for installation." I am further told that "Adobe apps cannot be installed on case-sensitive drives, you need to Install the product onto an HFS+ or HFSJ non-case-sensitive drive."
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It means what it says. The "computer person" formatted it wrongly/ unsuitably. it needs to be formatted again.
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Mylenium

Reinstalling photoshop CS6 extended

I have to reformat my hard drive and reinstall photoshop CS6. Will Adobe recognize that I am not just installing the program on another computer but that I am using my legal software and let me use the program?
I hope I am making sense.

If your computer isnt yet completly dead and you have the ability to boot up Photoshop you can deactivate it from the help menu giving you back one of your activations. That is assuming you can access your computer (which I realise you may not be able to do).
Cheers
John

Problem reinstalling photoshop CS6 after a crash

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