Problem Repairing Disk using Disk Utility

Hi Everyone,
I'm having trouble with my PowerBook G4 and I hope I can recover my files on my HD. Recently, while trying to boot it up, I would just get the grey Apple with the spinning timer indicator underneath it. It would stay like that for far too long and I would have to shut it down and try again.
So I tried rebooting from my installation disk and running Disk Utility. I verified the disk and then got an error, so I tried to repair the disk. This is what I have on my screen now:
Verify and Repair Disk "Macintosh HD"
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog File.
Keys out of order
Rebuilding Catalog B-tree
The volume Macintosh HD could not be repaired.
Error: The underlying task reported failure on exit
1 HFS volume checked
1 volume could not be repaired because of an error
Repair attempted on 1 volume
1 volume could not be repaired
I know the files on the HD are there because when I do a "restore" I can go into the file structure and see them. I was planning on getting an external HD to back up my files so if that's part of the solution, I am game.
Any advice here would be great. I really miss my Powerbook.
Ken
Powerbook G4 Mac OS X (10.4.8)

Hi Ken, Welcome to the Discussions!
You will probably need to do an erase & install. This will not preserve your data so be sure to get what you can off the hard drive.
There is a fix that may work for keys out of order--and that is to run DiskWarrior on your hard drive. You can see information about DiskWarrior here: http://alsoft.com but don't just buy the web download--you need the bootable CD.
Good Luck!
Joe

Similar Messages

Problems with Disk Utility Repairing Permissions

Has anyone who had problems with Disk Utility after installing 10.5.1 through Software Update been able to resolve them by installing the Combo update instead?

The Solution?
REINSTALL OSX using the Install DVD.
I called APPLE Support and we went through a troubleshooting process to rule out Network Issues, Software Issues, File Issues and Hardware Issues. This process was very thorough.
In the end, we used the Operating System Installation DVD to reinstall the system, which took about 60 minutes including downloading the updates. Reinstallation did not affect any files or lose any applications. Everything was as I left it -- nothing was missing. Easy.
Now everything is back to normal.

I have a problem with disk utility that is not on my mac pro

I have a problem with disk utility that is not on my mac pro

Open your Applications folder then open the Utilities folder. It should be there.
If not, click the magnifying glass icon top right corner of your screen. That's Spotlight.
Type: Disk Utility
Hopefully it will show up.
Mac Basics: Spotlight

Problem With Disk Utility - Repair Permissions

Is anyone else having this problem. When I go to verify or repair permissions using Disk Utility, it behaves nothing like it did in Tiger. For 1, takes like 10 minutes... took about 2 before. And 2, I keep getting a Warning message:
Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent" has been modified and will not be repaired.
I installed Leopard doing an Erase and Install.... so this was a fresh - full install. What's the deal?

Oh for the love of god, it begins again!
Folks, chill out!
Leopard introduces a completely different "installer package receipt" format called a flat file format based on SQLite. The database file on my Mac (from a pre-release version of Leopard) is the following:
/Library/Receipts/db/a.receiptdb
The file is 140 MB in size and contains a ton of information. Sorry, I'm currently burning my final copy of Leopard to a DVD otherwise I'd run Repair Permissions here on the pre-release version I'm currently running and comment on the results. I did notice that it takes a while longer than in Tiger. It's quite possible that Repair Permissions in Leopard is looking at many more things than just the basic file permissions that it did in Tiger, Panther, or Jaguar.
Access Control Lists (ACLs) are an additional, advanced type of permission setting for files and directories. The fact that Repair Permissions in Leopard even mentions ACLs suggests that it's concerning itself with a great deal more things than it did in Tiger, Panther, or Jaguar.
I didn't get that message about ARDAgent in the pre-release versions, I'll take a look at it more once I finish burning and installing the release version.
ARDAgent is part of Apple Remote Desktop, and 'SUID' refers to a "SetUID" executable. (For more info on SetUID, you might check out my page on http://homepage.mac.com/mdouma46/fdup/fdup.html where I wrote a utility to repair the permissions of Jaguar Disk Utility's Repair Permissions feature. All that warning is saying is that Disk Utility isn't going to alter the permissions on the file. I honestly don't think it's anything to worry about, nor are any of the other messages that it reports.

Problems with Disk Utility - Partition of my HD cannot be repaired.

Sorry, I rarely post here and not sure if I am posting in the right forum.
I have an issue with using the disk utility on my Mac OS X 10.4.1
I am trying to recover a partition on my hardrive.
Image here (on the right):
http://img118.imageshack.us/my.php?image=picture1ztl.png
I don't know how to recover HD2_Personal. I can't verify or repair it. Any recovery software avaliable?
Thanks for your attention.
Message was edited by: jbnk-w

Ya, but you are talking about some systems files, I think.
Actually I am talking about any file. I'd hate to discover too late that that I'd copied over a corrupt data file, erased my drive, and had ruined my chances of perhaps repairing it and getting a good copy.
If he/she can backup needed files, reformat, install new system, update, and then copy needed files back. This to me, takes less time, and you got a nice clean new system.
Yes, you have a new system, but if DW works it will take a lot less time than what you're talking about doing, especially since you have to be at the computer doing it all! Install new system, then all the updates, then all the software again, with all their updates, then put all the preference files, etc. back?
I have DW, and I bought it in hopes to recover one file, waste of money, think its version 4 dot something
I don't know the versions offhand. Make sure it is the correct version for your OS.
gladly give it away.
I'd take you up on that!

Problem with Disk Utility/Repair Disk Permissions/Show details

I just upgraded from Tiger to Leopard 10.5.8 and everything very nearly went well, thank you.
Very nearly, because at the end of repairing disk permissions, when opening "Show details", now there is appearing following remark:
"Permissions differ on "System/Library/Frameworks/CoreVideo.framework/Versions/A/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- ."
This message stays on, even after repeated repair runs.
Any reason to be worried?

It's innocuous. It's the result of some upgrades. Nothing about which to be concerned. The message will be repeated each time you repair permissions.

Prepping to upgrade from 10.2.8 to 10.4 -- problem with Disk Utility

I have an 17" iMac that I'm preparing to upgrade from 10.2.8 to 10.4. In preparation, I did the following:
* Mounted a new external HD (LaCie) (my second one)
* Backed-up all personal files / folders to the new drive
* Ran Software Update to check for any recent updates - updated iTunes (6.0.3) + an iPod update
* Ran Disk Utility to repair permissions (which I do whenever I've installed or deteted software) -- Have never had any issues, but this is where my problem started.
Repair permissions hangs at the end (status bar to the very end), and it appears to be working on permissions related to iTunes (sorry, will have to run Disk Utility again and follow-up with the specifics). I ran it twice with the same result.
I saw other threads suggesting that the problem may be with the latest iTunes update (recommending moving the iTunes application folder to the desktop and rerunning Disk Utility), but it seems specific to 10.3. Could this be an issue with 10.2.8 as well. If I can successfully complete repairs to permissions (with the above workaround), can I proceed with the 10.4 upgrade, and if so, what should I do with the iTunes application folder (keep it on the desktop, or move it back)?
Thanks

Cornelius ... thanks for the follow-up. I went ahead and tried both methods, although I should note that I didn't show the iTunes.pkg or iTunesPhoneDrive.pkg files in the Library>Receipts folder as described in the two approaches. I had no luck at all with Kappy's solution (I moved the one file I did have -- iTunesX.pkg -- and Disk Utility stalled as before). I moved iTunes.pkg back to its original folder, and tried the first method you described. I moved the iTunes app to my desktop, and I was able to successfully repair permissions. I trashed two files (iTunes3.pkg and iTunes4.pkg) and left the iTunesX.pkg file as instructed (again, I don't show the iTunesPhoneDriver.pkg file at all). I reran Disk Utility with the same faulty result.
I suspect it may have something to do with the missing files. Any thoughts on that?
Thanks again.
Max:
Sorry I misunderstood you. Actually you don't move
your iTunes folder at all. Here are a couple of
procedures. Since I have not had to use it I can't
vouch for either, but I have heard both have worked
for others.Just to catalogue the
solutions listed above
Here's what I did, and it worked fine.
1) Move iTunes onto the Desktop.
2) Run Disk Utility
3) Go to HD>Library>Receipts and trash all iTunes
.pkg files EXCEPT for iTunesX.pkg and
iTunesPhoneDriver.pkg
4) empty Trash.
5) move iTune from Desktop back to 'Applications'.
Hey presto. you should now be able to repair
permissions again.
HTH
Kappy’s solution
1. Navigate to the /Library/Receipts/ folder.
2. Locate the iTunes.pkg and iTunesX.pkg files and
move them to the Desktop.
3. Run Disk Utility and repair permissions.
4. Move the .pkg files back into the
/Library/Receipts/ folder.Note that you
are not moving the iTunes folder, but the .pkg files
from the Receipts folder. In the first method you
Trash some of them, in the second you move them back.
But you don't touch the iTunes application as such.
Good luck.
cornelius
PismoG4 550,
100GB 5400 Toshiba internal, 1 GB RAM; Pismo 500 OS X
(10.4.5) Mac OS X (10.4.5) Beige G3 OS
8.6

Problems in disk utility

So yesterday i was using my mac watching a movie with vlc. Then the movie started lagging and didn't respond properly. I tried closing vlc without luck, so then i used the command + alt + esc and closed vlc that way. However, this didn't stop the problem. The screen froze and i had to press the power button for 8 seconds to put a stop to this. I restarted the machine right away, but it stayed on the grey screen with the apple logo and the turning wheel for quite some time. I went to sleep, and sadly i discovered that scrren was still running when i woke up. I have tried every usual command like safe mode and the ctrlcommand+pr. None of them work. So I figured the problem might be with the hd, and decided to start the machine through the install DVD. I started disk utility and attempted to verify the disc. No luck. I get this message:
invalid node structure.
volume check failed.
error: filesystem verify or repair failed.
Since i'm not able to verify the HD, i can't repair or mount it either. as stupid as i am i also forgot to do a backup of the HD. I have a bad feeling that my hd might be dying.
I would really appreciate some help, or thoughts on this matter. Thanks!
i have a macbook pro 17" bought last summer. The new model.
EDIT: i should also mention i have had problems with slow response for a couple of weeks.
Message was edited by: senfo

senfo wrote:
Unfortunatley the verify disc is the only clickable option.
When booted to the install disc and you select the top item on the left side of the DU window?
At least i need to verify the disc to unlock the other options.
Running Verify then allows you to run Repair? Never heard of that, but ok. Run Repair after that.
I have a week or so left of the warranty, so i think i'm going to go ahead and contact apple, hear what they can do about this. If they can't do anything, i'll just buy another HD.
If you're still under warranty, and the HD is the original, and there's no physical damage to the machine, I don't understand why they wouldn't cover it.
And i'll try to save what i can from the HD linking it to a mac as an extern HD. If not, so be it.
This is very important. When you give it to them for repair, that will be the last you ever see of your HD, so saving your data needs to happen before that, or that's something you can ask them to do while you're there in person (they used to charge for HD backups, don't know if they would in this situation).
As scott billings says there is probably nothing i can do other than learn to backup my stuff.
I agree with the "learn" part, but per above, there's lots you can do.
As a graphic design student, i was pretty stupid not doing that in the first place.
No comment needed?
I just pray that the HD is the problem. That's easy replaceable. Since i'm able to start the machine through the install DVD i guess it's not anything wrong with the machine itself, right?
I would agree with your diagnosis, that it's probably just the HD (but as we all know, computers can be good at tricking us).
Did you see my comment on FWTDM in previous post? I'd definitely try that.
Message was edited by: tjk

Permissions repair/ disk utility

Hello:
I believe I have a permissions repair problem as but I'm not entirely sure.
I'm very untechnical and somewhat shakey on my conclusions and how to
proceed.
My computer slowed down this week after downloading freeware. I dumped all but one program. My space bar doesn't work properly as of last night, It only moves on the sides when hit hard. Most words just run together as I type.
Then today, I suddenly can't open Word documents. I forced quit and then restarted and then couldn't open PDF files either after working on the computer all day. Forced quit on Preview then couldn't open the hard drive as well. I was able to get into it through the applications icon.
Apple help suggests it's a permissions repair problem, but I'm confused. Went to disk utility and it says to install the OS X cd. I only have the PowerBook G4 Software Install and Repair disks. Are these one and the same?
I'd really appreciate any guidance on figuring this out and then how to proceed.
Thanks so much.

Hi Don:
Thanks for your help a couple of weeks ago. Just now attempting to solve.
Have used Mac Janitor and Cache Out X tonight and the inability to open files
on the desk top remains, as well not being able to open bookmarks in Safari in addition to having the same problem using the spacebar.
Wanted to ask some questions about your recommendations:
1) When using Cache Out X, do I want to delete Caches from the User Domain
as well as the Internet?
2) Do I launch all of the icons in Onyx? The help menu was very confusing.
3) I was unable to find Gullivers Link. Can you please explain this as well?
Additionally, while this note is correctly laid out while typing it, the preview page reveals line breaks that are not evident to me. This happens all the time
in emails. Any ideas?
Many thanks--
Beth
Welcome, there are several links available that cover
your issue as well as recommended System Maintnence.
Here they are and, all are good and all will work.
There are a few little differences. Read them and use
the software that is mentioned, they are good and
work well.
http://discussions.apple.com/thread.jspa?threadID=1220
21
I personally use Gullivers link and I use Macjanitor,
Cache Out X, and Onyx every week.
http://discussions.apple.com/thread.jspa?threadID=196
61
Here is Apples recommendations.
http://docs.info.apple.com/article.html?artnum=303602
Good Luck
Don
PowerbookG4 Mac OS X (10.3.9)

Strange occurrence with permission repair/disk utility

Aloha all, I'm having a strange problem with disk repair and wonder if anyone else has seen this and/or how to fix it. If I have my external HD used for Time Machine turned off and open Disk Utility to check/repair permissions, none of my drives show up in the column on the left, and Disk Utility just hangs with the little spinning symbol. I let this run for over an hour before I had to force quit it. If however the external drive is on, everything works as normal in Disk Utility. Anyone know what might be causing this? I often eject and turn off my external drives at night, after I turn off Time Machine. I don't really need it backing up every hour during the night, and the drive is getting full so every little bit of space helps. I have deleted the permission file on my main drive and that didn't help. I'd like to be able to turn the external drive off and still be able to use disk repair. Mahalo for any tips, suggestions, or info you can provide. JB

jettyboy wrote:
I have deleted the permission file on my main drive and that didn't help.
Exactly what did you do?

Problems with Disk Utility & Mounting DMG!! Help!!

Hey guys, im a fairly inexperienced mac user anyways I recently bought a IBOOK G3 with Tiger 10.4 and i'm having major issues with Disk Utility and installing applications.
The issues with D.I are that it loads up then I get the error message "Disk Utlity started but a background process needed in Disk Utility didn't start properly. Please quit and restart Disk Utility. And when I do restart it, i get the same error over and over.
Also my second problem is whenever I try to and install DMG files I get the error: "Broken Pipe" and sometimes "Device Not Configured"
I've tried searching for resolutions for each problem but they both involve the other functioning! I'm really at a loss, i've tried using programs like pacifist to reinstall my original files etc and they haven't seemed to help.
Any advice would be greatly appreciated! Thank you xxx

Hi Kellie, and a warm welcome to the forums!
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
The usual reason why updates fail or mess things up, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions.
Some people get away without Repairing Permissions for years, some for only days.
If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
If many Permission are repaired, or any Directory errors are found, you may need to re-apply some the latest/biggest updates.
May even need to do an Archive and Install if you have room on the HD, but saves all your files and gives a new OS...
http://docs.info.apple.com/article.html?artnum=107120
I only use Software Update to see what is needed, then get them for real via...
http://www.apple.com/support/downloads/
That way I can wait a week or so, check the forums for potential problems, and get Permissions & such in order before installing.
Report if there were errors please.

Problem with Disk Utility and with ITunes and with Classic

Greetings. I have had problems with ITunes recently; when I try to open it, it gives me the error message: "The ITunes Music Library file is locked, on a locked disk, or you do not have write permission for this file."
When I looked at the ITunes discussion section, people had two ideas for other people who had the same problem:
(1) Make sure that the library of music files is write-enabled (which it is) and not locked (it isn't) and
(2) Go to Disk Utility and repair the disk.
Since (1) is not a problem, I am trying (2). However, when I open Disk Utility, it just stays on the window, stating "Gathering disk information..." and proceeds no further.
Perhaps related to these problems, when I try to start up Classic, the window opens, but it gets stuck at the very beginning (stating "Classic starting up using System Folder ...") and proceeds no further.
Can anyone help me with these multiple problems? Thanks in advance.

amandel
The problems you report are different than those relating to the iTunes receipts/DU conflict. Trashing those receipts as suggested is necessary to get DU to repair permissions, but, as I understand it, you couldn't get DU to recognise your drives. And I've seen no posts relating to iTunes 6 and Classic.
I've had the problem you describe before (at least vis-a-vis DU). In principle DU's "Repair Disk" function would fix it, but of course if the disk's don't mount in DU then you can't fix them:)
Therefore fsck is a good solution, or trying DU from the Installer Disk (don't start to install, just let the first installer window appear, go to the menu and choose "Open Disk Utility") and repairing. Then reboot and repair permissions, preferably with DU running from your hard drive.
Maybe you're more of a "don't touch what's still running" kind of person, but it sounds to me like the systems a bit wobbly and needs some tender loving care. You could try a clean up using a program like OnyX as well - it won't do any harm.
Robert
G4 PB Mac OS X (10.3.9)

Super laggy, problems with disk utility: ardagent?

my macbook has been laggy i'd say for about a month now -- super SLOW, lots of rainbow waiting mans going on...
cpu: user: 4%, system: 2%, Idle: 98%
right now i'm only running safari and mail and it's uber slow... i don't know what to do. ran disk utility.. here are the results!
120.03 gb internal sata disk: "Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent" has been modified and will not be repaired."
then pressed "repair disk permissions" and it told me:
Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent" has been modified and will not be repaired.
then ran disk permissions on my hd and it said:
Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent" has been modified and will not be repaired.
is this what's making is slow? what should i doooo?
help. PLEASE.

B.Murph wrote:
my macbook has been laggy i'd say for about a month now -- super SLOW, lots of rainbow waiting mans going on...
Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent" has been modified and will not be repaired.
is this what's making is slow? what should i doooo?
No. That's normal. See http://support.apple.com/kb/TS1448
You may have a hard drive problem. How full is it? OSX needs considerable room to operate; a rule of thumb is 15% free space.
If that's not it, try running this: [Intel-based Macs: Using Apple Hardware Test|http://support.apple.com/kb/HT1509].
and/or the (free) Rember, a heavy-duty memory tester, from: http://www.kelleycomputing.net/

AirPort disk 'needs repair', Disk Utility finds nothing wrong...

I have a 640GB hard disk that was just formatted for use as an AirPort disk. I zeroed the disk on my PC and then formatted it in Disk Utility while it was attached to my USB hard disk dock. Because the original partition scheme I tried to do would not format as specified (i.e., Disk Utility decided that since I put free space as the first partition with four partitions, that what I really wanted was just the three partitions), I repartitioned the disk as follows: 64.00GB for HFS+, 32.00GB for FAT32, 512.00GB for HFS+, 32.00GB for FAT32 (using Master Boot Record). After this completed, I ran Windows XP on my PC and diskmgmt.msc with the intention of deleting the first partition 64.00GB HFS+ and replacing that with 64.00GB NTFS. This seemed to work fine on Windows XP, but I could not do it on Windows 7 because Windows 7 automatically makes the last partition on MBR an Extended Partition without asking if you want it to be a Primary/Extended Partition. Next, as I only intended to boot this on my old PC, which I rarely use, I installed Windows XP on to the first partition (now 64.00GB for NTFS). The installation went fine, as well as the software I installed in Windows that will allow me to see the HFS+ partition from a Windows boot. This software recognized the partition and mounted it in Windows. Next, I shut down the PC and put the disk back into the USB dock to see if all was well from the Mac side. Disk Utility did not report any issue with the disk and was able to see and mount all of the partitions correctly; however, when I attached this disk to my AirPort Extreme, the light started blinking amber and, upon further inspection, was told that the "AirPort disk needs to be repaired". I went back to Disk Utility and verified the disk without issue, but no problems were found. To be complete, I also repaired the disk in Disk Utility, but still it seemed to find nothing wrong and the repair had no effect on the AirPort error message. When I attach the disk to my AirPort Extreme, it will only mount the two partitions that are FAT32. The HFS+ partition does not show at all. I understand that the NTFS partition will not show over AirPort, which is why I chose a small size for it. My main reason for creating the NTFS partition is so that if I ever have a problem with my AirPort Extreme or need to work with a large file, I will have faster access if it is on a SATA connection inside my older PC than over WiFi or connected to my USB hard disk dock. Windows XP does not recognize the default OS X partition type, so that was not an option. Any assistance on how to address this issue would be greatly appreciated. The applicable operating systems are: Snow Leopard (my Mac mini), Windows XP Pro SP3 (on the old PC) and Windows 7 (on the newer PC that is attached to the AirPort Extreme).

Hi, i had experienced the same issue. After resetting tc to factory settings and reconfiguration everythings works as before.

Problems with Disk Utility

Hi,
iPhoto crashed my computer in a big way and after leaving the rainbow wheel for about an hour, with very sluggish response I kept the power button down and reset (without doing a shutdown).
Unfortunately it has a created a massive problem with my Macbook Pro, in so much that it no longer boots up.
I get the grey screen with the Apple and progress wheel, but then nothing.
I have booted from an external USB hard disk (also 10.6) and ran disk utility.
S.M.A.R.T. reports all ok
Repair disk reports all ok
Repair disk permissions fails with the following error:
Error: Permissions verify or repair failed
I've checked the system.log file and this is the error:
com.apple.DiskManagement.RepairPermissions|2011-09-05 18:15:02 +0100
Sep 5 18:16:38 unknown-c4-2c-03-37-31-6d diskmanagementd[1230]: APICALLBACK_dmAsyncFinishedForDisk_PERM_result dmErr=-9901 detailErr=10
Sep 5 18:16:38 unknown-c4-2c-03-37-31-6d com.apple.ReportCrash.Root[2005]: 2011-09-05 18:16:38.593 ReportCrash[2005:2703] Saved crash report for repair_packages[1996] version ??? (???) to /Library/Logs/DiagnosticReports/repair_packages_2011-09-05-181638_localhost.cra sh
There's other errors in the system.log, but these seem the most pertinent to the problem.
Can anyone please advise on how I repair this, or do I need to buy Disk Warrior and rebuild the directory structure?
Thanks,
GD

Hi,
Thanks for the reply.
Superduper to create a bootable carbon copy and TM for incrementals.
I really don't want to re-install OSX and then recover the components from TM though for several reasons.
Thanks.

Problem Repairing Disk using Disk Utility

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