Problem -repeated automatic calls thro' maintenance plan

Question

Hi Friends
I m facing a problem in CS module . Repeated service orders being getting created through each maintenace plan for the 3 type of service order which are created by us .
problem description : repeated call thro' maintenance plan in every year even after giving restriction of one year as a SCHEDULING PERIOD.
Preface :
1 . Currently we are creating single cycle plan for individual or multiple equipment through mainteance plan category service management
2. We  are expecting only one call for each equipment plan in yar , however it is getting created in next year automatically
IF it is possible , please let me know
Thanks in advace
Thnks & Rgds
Amitabh

Answer 1

Hi Pradhan,
You can use the indicator Completion requirement in the Maintenance plan scheduling parameters. If you set this indicator, the system only generates the next call object once the preceding call object has been confirmed.
Go through this documentation-
For call objects which already exist, this means the following:
The next order is only created once the preceding order has been technically completed.
The next notification is only created once the preceding notification has been completed.
The next service entry sheet is only created once the preceding service entry sheet has been accepted.
Reward if cleared and close the thread.
Keerthi