Problem replicating materials

I'm getting an error message when trying to replicate materials from the backend (R/3).  I'm using SRM Server 5.0 and our backend is version 4.7.
I'm using transaction R3AS to start inital download of a material.  I've defined the filter in transaction R3AC1 for one particular material that does not exist in SRM.  I look in the monitor (Tcode R3AM1) and the status is "wait", the additional information states the following "Parent not O.K.:DNL_CUST_PROD1".  The material belongs to a product category that already exists in SRM, it was replicated from R/3 earlier.
Any help would be much appreciated.

Hi Shawn O'Connor  ,
I'm getting an error message when trying to replicate materials from the backend (R/3). I'm using SRM Server 5.0 and our backend is version 4.6
I'm using transaction R3AS to start inital download of a material. I've defined the filter in transaction R3AC1 for one particular material that does not exist in SRM. I look in the monitor (Tcode R3AM1) and the status is "wait", the additional information states the following "Parent not O.K.:DNL_CUST_PROD1". The material belongs to a product category that already exists in SRM, it was replicated from R/3 earlier.
I start the DNL_CUST_PROD1 download in R3AS and the process starts. I then go into R3AM1 to see progress and messages but the object stays in the running status. When checked SMQ2 of EBP after some time it shows sysfail error
-time limit exceeds.
please advise to resolve this .
Regards,
Santosh

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