Problem report: "Can't open the illustration. The image has already been specified, it cannot be changed."

I got a problem with my files I created in Illustrator CS6. After I closed them and wanted them to open up again, this problem report popped up:
"Can't open the illustration. The image has already been specified, it cannot be changed."
If I click OK, there is a white site with nothing on it. No object, no pictures, nothing.
The Illustrator file has still the right size and when I start ArtFiles to collect all used pictures and fonts it's no problem.
In Adobe Bridge there is still a preview of the original file and I can see what HAS to be placed in the file.
Can anybody help me out?
We had to make all the work again for a presentation but this is not the solution for this problem if that will happen in the future again.
Thank you in advance!

Thank you for your answer!
Actually there is no CS5 installed on our computers (no more). I will try to get one from our admin. Hope this will work! In the meantime we had this problem several times.

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