Problem Reset Security Question

Buenas Dias
Solicito ayuda con la opcion de resetear preguntas de seguridad ya que intento desde IE Google Chrome Mozilla Safari y no aparece la opcion de resetear preguntas de seguridad ya mi cuenta ha sido bloqueada 2 veces de nuevo por 8 horas requiero ayuda ya que en navidad jejeje me regalaron una tarjeta iTunes y no la e podido usar
Por favor requiero esto con urgencia xD
Good Days
Request help with the reset option as security questions attempt from IE Google Chrome Mozilla Safari and there is no option to reset security questions and my account has been blocked 2 times again for 8 hours I require help as I lol at Christmas iTunes and was given a card and could not use
Please I require this urgently xD

Buenos Dias !
mi problema es que me regalaron una tarjeta de iTunes, ahora ya le colocado sin problema pero cuando intento comprar me salta que como es primera vez debo contestar de nuevo las preguntas de seguridad, lo que sucede es que este id lo tengo ya hace mucho tiempo y la verdad no recuerdo las respuesta y ya e bloqueado la cuenta 2 veces y debo esperar otras 8 Horas.
Mi solicitud es por favor me ayuden a desbloquear mi cuenta y resetear las preguntas de seguridad para comprar lo que necesito
Gracias
Cristian David Rodriguez Noguera
PD: Ahora estoy en Bogota Colombia
Good Morning!
my problem is that I got an iTunes card, now already placed without problem but when I try to buy it as I jump first time I reply back security questions, what happens is that this id what I have long ago and i do not remember the answer and you and blocked the account 2 times and I have to wait another 8 hours.
My request is please help me unlock my account and reset the security questions to buy what I need
thanks
Cristian Rodriguez David Noguera
PS: I'm in Bogota Colombia

Similar Messages

  • HT5312 Problem Resetting Security Questions

    I have been trying for months now to rest my security questions, everytime i try click the link to send an email i dont get any email. is this just happening to me , or the same for other people

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95627)

  • Hello I have a problem with security questions and i cant reset to my email  The error was   Exceeded Maximum Attempts  We apologize, but we were unable to verify your account information with the answers you provided to our security questions. You have

    Hello
    I have a problem with security questions and i cant reset to my email
    The error was
    Exceeded Maximum Attempts
    We apologize, but we were unable to verify your account information with the answers you provided to our security questions.
    You have made too many attempts to answer these questions. So, for security reasons, you will not be able to reset password for the next eight hours.
    Click here      for assistance.
    i waited more than eight hours. and back to my account but it is the same ( no change ) i cant find forgot your answers
    http://www.traidnt.net/vb/attachment...134863-333.jpg
    can you help me please

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • I gotta problem with security question recovery email I'd, mistakenly I entered wrong email I'd so now I want to edit that I'd plz help me

    I gotta problem with security question recovery email I'd, mistakenly I entered wrong email I'd so now I want to edit that I'd plz help me

    expresslane.apple.com to get a hold of itunes to reset them by email the only way

  • HT5699 Having problem with security question

    Cannot get iTunes card to work having problem with security question

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • TS1702 Having problems with Security questions to be able to download from the iTunes store

    Having problems with Security questions to be able to download from the iTunes store

    Security questions
    Read this note for information on how to reset the security questions http://support.apple.com/kb/HT5312
    This user tip may also help you Security Questions

  • HT201363 hello,I have a problem with security questions.i don't remember the answer. can you help me please

    hello,I have a problem with security questions.i don't remember the answer,please help me. i don't know how to manage this

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104775)

  • Send reset security question to email, but I dont have email it.

    I have accoutn, I want to enter giftcard to my account
    but before,
    view 2 question security.
    my problem I not rember asnwer security question
    so I send to my email, for reset security question.
    but still not have in inbox.
    my email is gmial, and aktive.
    so?
    help me

    The security question reset link is sent to your rescue email address.  That would be different from your primary apple ID email adress.
    If you don't remember what your rescue email address is, contact apple care at 800-694-7466, tell them you need to reset your security questions.

  • HT1920 Email is not being sent for reset security questions?

    When I click send reset security questions to t********@gmail.com I do not recieve an email. I checked the spam and all other inboxes but still nothing. Anyone able to assist with this or have had a problem with it in the past.
    ~Thank You

    If you aren't receiving the email (you've tried clicking the reset link again ?) then you will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699

  • Is there any way to reset security questions without a vocal contact with Apple?

    Yesterday I've tried to buy a song from iTunes, and it's surprised me that I've been ask to answer some security questions I have made long time ago and unfortunately I can't recall the answers of these security questions, I've tried to reset the security question by this site applied.apple.com and the reset link is not appearing under the answer box!!
    Is there any way to reset security questions without making a vocal contact with Apple ?
    Best Regards,

    Click here and ask. If they say that there isn’t, and they probably will, accept that.
    (122113)

  • Need to send my back up email a reset security questions email but the option does not show when I click on password and security

    Need to send my back up email a reset security questions email but the option does not show when I click on password and security

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (97456)

  • HT5312 What if you don't receive the email to reset security questions

    We haven't received any of our emails to reset security questions what can we do

    These are user-to-user forums, you are not talking to Apple here.
    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT1918 how to add a rescue email adress to recieve my reset security question ..i dont have one

    how to add a rescue email adress to recieve my reset security question ..i dont have one

    Welcome to the Apple Community.
        1.    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
        2.    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
        3.    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • HT5312 there are no link to reset security question in my E mail

    i ask apple team several time how to reset security question. i know step to reset but there are no link to my e-mail. Why??  no assist

    The Three Best Alternatives for Security Questions and Rescue Mail
         If you do not have success with one, then try another:
            1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
            2.  Call Apple Support in your country: Customer Service: Contact Apple support.
            3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I need to reset security question but the email that was saved for changing the password and security question is blocked , what can i do

    i need to reset security question but the email that was saved for changing the password and security question is blocked , what can i do?
    i purchased my account but i cant use that because apple ask me about security question and i forgot the correct answer

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

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