Problem restoring my ipod. Itunes does not recognize ipod in recovery mode

The other day i decided to update the software of my Ipod touch to the latest version. The download went smoothly, later on while installing the new software an error message appear and the instalation was not completed.
Now my ipod is like a NEW ipod with the USB cable and the ITUNES logo on the screen. I tried restoring it but an error message appear 'error 1601'.
RIGHT NOW my computer and my itunes does not recognize my ipod. I think the ipod is in recovery mode.
PS: I already uninstall and install itunes.
Thanks in advance. I'm freaking out!!

Already done that. The USB port is 2.0 and is on the back of my computer and i am not using any dock or external hubs. The cable i am using is the one that came with my ipod when i bought it.
I connected the cable to ALL the USB ports just in case the one i was using was not working properly but the error continued. I also check that the USB ports are not protected (meaning the USB port is blocked and recognizes the ipod as a virus). I also deactivated the firewall just in case it was blocking itunes or the apple mobile device support.
I've done everything and i am freaking out!! Please help meeeeeeeeeeeeeee!!!! thanks anyway lllaass

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