Problem Reversing a Credit Card Payment

I am having a problem reversing a Credit Card payment. Here is the the steps tha led up to the probplem:
1) Applied Payment to an Invoice, paying the total of the Invoice using the Payment Means of Credit Card
2) In Deposits, selected the Credit Card tab and selected the Payment to be deposited and Updated the Deposit.
3) Brought the updated Deposit up, Clicked Data, selected Cancel and Canceled the Deposit.
This worked well
Here is were I have a problem
4) Brought the Incoming Payment that was deposited and then had the deposit Cancelled, clicked Data and selected Cancel,
when prompted for Transaction Cancelation date, first selected Origional Document date,  then selected CUrrent System date,
but received the same message "Can Not Cancelled.  One of Credit Vouchers was cashed".  
I tried to reverse the Transaction the same day it was orrigionally applied.
Any odeas why I can not reverse a credit card payment BUT if I selected Check as the Payment method,  I am allowed to reverse the Check?
I am currently running SAP B1 2007 SP00 PL47
Thanks In advance!!!
Dana

Hi,
Julie is correct. The setting is found in Admin/Setup/Banking - Credit Card Payment - Setup window. The "Payment After" field (Days/Month) is what determines whether the payment may be cancelled/reversed. Once the number of days/months indicated have passed, you cannot cancel the incoming payment transaction.
Heather

Similar Messages

  • HT204266 Ive downloaded fifa 13 and in want to buy fifa points but when i purchase them it says contact itunes support.   I have got apple id credit and a valid credit card payment on my accout but it still wont let me purchase it.  What is the problem?

    Ive downloaded fifa 13 and in want to buy fifa points but when i purchase them it says contact itunes support.   I have got apple id credit and a valid credit card payment on my accout but it still wont let me purchase it.  What is the problem?

    Contact itunes support.
    It will be aconversation.
    You will e-mail or express lane chat with them.  They will answer you.
    That is contact.
    It sounds like you have not contacted them at all.

  • Credit card payment with eway returns "invoice number not found" on BC

    dear all,
    I am currently working on the payment gateway of pared.com.au. the problem we're having is that every credit card payment gets redirected to the "Credit Card Payment Fail" page, although the payment was marked as successful on eway.
    eway transaction details stated "response code: 00", response text "transaction approved".
    however, the CC payment fail page stated:
    "there was an error processing your credit card. please correct this and try again.
    invoice number not found: . please go back and correct this."
    strangely enough, the order is perfectly recorded as successful order in BC (customers -> orders).
    any help would be much appreciated - i've been looking at this for hours but i'm getting nowhere. thanks everyone!
    please find the checkout page HTML below for reference (country selection omitted to save space):
    <form id="catwebformform42059" name="catwebformform42059" onsubmit="return checkWholeForm42059(this)" action="/FormProcessv2.aspx?WebFormID=10850&amp;OID={module_oid}&amp;OTYPE={module_otype} &amp;EID={module_eid}&amp;CID={module_cid}&amp;CC={module_urlcountrycode}&amp;Referrer={mo dule_siteurl,true,true}&amp;SAR=False&amp;PageID=/thankyou.html" method="post" enctype="multipart/form-data">
        <div class="form">
        <div id="step1">
        <div class="item"><label>Title</label><br />
        <select class="cat_dropdown_smaller" id="Title" name="Title">
        <option value="3" selected="true">MISS</option>
        <option value="1">MR</option>
        <option value="2">MRS</option>
        <option value="4">MS</option>
        </select> </div>
        <div class="item"><label>First Name</label><br />
        <input type="text" class="cat_textbox" id="FirstName" maxlength="255" name="FirstName" /> &bull; </div>
        <div class="item"><label>Last Name</label><br />
        <input type="text" class="cat_textbox" id="LastName" maxlength="255" name="LastName" /> &bull; </div>
        <div class="item"><label>Email</label><br />
        <input type="text" class="cat_textbox" id="EmailAddress" maxlength="255" name="EmailAddress" /> &bull; </div>
        <div class="item"><label>Company</label><br />
        <input type="text" class="cat_textbox" id="Company" maxlength="255" name="Company" /> </div>
        <div class="item"><input type="button" name="next2" value="Next" onclick="display_next2();" /></div>
        </div>
        <div id="step2" style="display: none;">
        <div class="item"><label>Shipping Address</label><br />
        <input type="text" class="cat_textbox" id="ShippingAddress" maxlength="500" name="ShippingAddress" /> </div>
        <div class="item"><label>City</label><br />
        <input type="text" class="cat_textbox" id="ShippingCity" maxlength="255" name="ShippingCity" /> </div>
        <div class="item"><label>State</label><br />
        <input type="text" class="cat_textbox" id="ShippingState" maxlength="255" name="ShippingState" /> </div>
        <div class="item"><label>Zipcode/Postcode</label><br />
        <input type="text" class="cat_textbox" id="ShippingZip" maxlength="255" name="ShippingZip" /> </div>
        <div class="item"><label>Country</label><br />
        <select class="cat_dropdown" id="ShippingCountry" name="ShippingCountry">
        <option selected="true">-- Select Country --</option>
        </select> </div>
        <div class="item"><input type="button" name="next3" value="Next" onclick="display_next3();" />  <input type="button" name="back3" value="Back" onclick="display_back3();" /></div>
        </div>
        <div id="step3" style="display: none;">
        <div class="item"><input type="checkbox" id="sameas_shipping" name="sameas_shipping" value="1" onchange="handleChange(this.value);" />  Billing is same as Shipping<br />
        <div class="item"><label>Billing Address</label><br />
        <input type="text" class="cat_textbox" id="BillingAddress" maxlength="500" name="BillingAddress" /> </div>
        <div class="item"><label>City</label><br />
        <input type="text" class="cat_textbox" id="BillingCity" maxlength="255" name="BillingCity" /> </div>
        <div class="item"><label>State</label><br />
        <input type="text" class="cat_textbox" id="BillingState" maxlength="255" name="BillingState" /> </div>
        <div class="item"><label>Zipcode/Postcode</label><br />
        <input type="text" class="cat_textbox" id="BillingZip" maxlength="255" name="BillingZip" /> </div>
        <div class="item"><label>Country</label><br />
        <select class="cat_dropdown" id="BillingCountry" name="BillingCountry">
        <option>-- Select Country --</option>
        </select> </div>
        <div class="item"><input type="button" name="next4" value="Next" onclick="display_next4();" />  <input type="button" name="back4" value="Back" onclick="display_back4();" /></div>
        </div>
        </div>
        <div id="step4" style="display: none;">
        <div class="item"><label>Work Phone Number</label><br />
        <input type="text" class="cat_textbox" id="WorkPhone" maxlength="255" name="WorkPhone" /> </div>
        <div class="item"><label>Shipping Instructions</label><br />
        <textarea class="cat_listbox" id="ShippingInstructions" name="ShippingInstructions" cols="5"></textarea> </div>
        <div class="item"><input type="button" name="next5" value="Next" onclick="display_next5();" />  <input type="button" name="back5" value="Back" onclick="display_back5();" /></div>
        </div>
        <div id="step5" style="display: none;">
        <div style="width: 100%; float: left;">
        <div style="width: 52%; float: left;">
        <div id="paymentdiv">
        <div class="item"><label>Name on Card</label><br />
        <input type="text" class="cat_textbox" id="CardName" name="CardName" /> &bull; </div>
        <div class="item"><label>Card Number</label><br />
        <input type="text" class="cat_textbox" id="CardNumber" name="CardNumber" /> &bull; </div>
        <div class="item"><label>Card Expiry</label><br />
        <select class="cat_dropdown_smaller" id="CardExpiryMonth" name="CardExpiryMonth">
        <option value="1" selected="true">Jan</option>
        <option value="2">Feb</option>
        <option value="3">Mar</option>
        <option value="4">Apr</option>
        <option value="5">May</option>
        <option value="6">Jun</option>
        <option value="7">Jul</option>
        <option value="8">Aug</option>
        <option value="9">Sep</option>
        <option value="10">Oct</option>
        <option value="11">Nov</option>
        <option value="12">Dec</option>
        </select><select class="cat_dropdown_smaller" id="CardExpiryYear" name="CardExpiryYear">
        <option selected="true" value="2012">2012</option>
        <option value="2013">2013</option>
        <option value="2014">2014</option>
        <option value="2015">2015</option>
        <option value="2016">2016</option>
        <option value="2017">2017</option>
        <option value="2018">2018</option>
        <option value="2019">2019</option>
        <option value="2020">2020</option>
        <option value="2021">2021</option>
        </select> &bull; </div>
        <div class="item"><label>Card Type</label><br />
        <select class="cat_dropdown" id="CardType" name="CardType">
        <option value="1" selected="true">Visa</option>
        <option value="2">Master Card</option>
        <option value="3">Bank Card</option>
        <option value="4">American Express</option>
        <option value="5">Diners Club</option>
        <option value="6">JCB</option>
        </select> &bull; </div>
        <div class="item"><label>CCV Number</label><br />
        <input type="text" class="cat_textbox" id="CardCCV" name="CardCCV" /> &bull; </div>
        </div>
        <!-- paymentdiv -->
        <div class="item"><label>Amount</label><br />
        <input type="text" class="cat_textbox" id="Amount" name="Amount" /> &bull; </div>
        <div class="item"><input type="submit" class="cat_button" id="catwebformbutton" value="Submit" />  <input type="button" name="back6" value="Back" onclick="display_back6();" /></div>
        </div>
        <div style="width: 47%; float: right;">
        <div class="item"><label>Payment Method</label><br />
        <input type="radio" class="PaymentMethodType" onclick="ShowCCFields(this.value);" checked="true" value="1" name="PaymentMethodType" />Credit Card<br />
        <input type="radio" class="PaymentMethodType" onclick="ShowCCFields(this.value);" value="5" name="PaymentMethodType" />PayPal<br />
        </div>
        <div class="item"><img alt="GlobalSign SSL Site Seal" src="/CatalystImages/globalsign-ssl-site-seal.gif" /> </div>
        </div>
        </div>
        </div>
        <script type="text/javascript" src="/CatalystScripts/ValidationFunctions.js"></script>
        <script language="javascript" type="text/javascript">
                   //<![CDATA[
                   var submitcount42059 = 0;function checkWholeForm42059(theForm){var why = "";if (theForm.FirstName) why += isEmpty(theForm.FirstName.value, "First Name");if (theForm.LastName) why += isEmpty(theForm.LastName.value, "Last Name"); if (theForm.EmailAddress) why += checkEmail(theForm.EmailAddress.value); if (!theForm.PaymentMethodType || getRadioSelected(theForm.PaymentMethodType) == 1) { if (theForm.CardName) why += isEmpty(theForm.CardName.value, "Name on Card"); if (theForm.CardNumber) why += isNumeric(theForm.CardNumber.value, "Card Number"); if (theForm.Amount) why += isCurrency(theForm.Amount.value, "Amount"); } if (theForm.PaymentMethodType) why += checkSelected(theForm.PaymentMethodType, "Payment Method");if(why != ""){alert(why);return false;}if(submitcount42059 == 0){submitcount42059++;theForm.submit();return false;}else{alert("Form submission is in progress.");return false;}}
                   // Credit Card info is not required if paying by PayPal, Hosted Credit Card, COD etc
                   function ShowCCFields(val) {
                       if (!document.getElementById('paymentdiv'))
                             return; 
                       if (val != 1)
                             document.getElementById('paymentdiv').style.display = 'none';
                       else
                             document.getElementById('paymentdiv').style.display = 'inline';
                   //]]>
             </script>
        </div>
    </form>
    </div>

    This answer from Support cured the problem...
    Gaurav Sharma (Adobe Business Catalyst Support)
    Feb 20 04:12 (EET)
    Thank you for contacting us!
    I just see your online shop purchase form, which contains update credit card fields,
    http://screencastmb.worldsecuresystems.com/img/2013-02-20_1309.png
    As per the field description, it's used fo rupdating CC details, not for purchases.
    Remove that system field and reinsert the form, and it should then work
    Kind Regards

  • Credit card payment didn't go thru

    Hi.
    My credit card payment didn't go thru before. I have updated my credit card information, and now the card should be valid. How Do I make the payment?

    Hi Foods,
    Thank you for your message,
    I went through your problem where the bank blocks the payment & that is the reason the payment has not gone through for CC.
    As you were correct, you can buy CC for one year by paying once.
    https://creative.adobe.com/join/annual_pmt
    The existing CC can be canceled without any cancellation fee. You can mail me the existing as well as the new order number, I can get the old one canceled for you.
    Hope it resolves the issue.
    Regards
    Rajshree

  • Secure credit card payments ..

    Hi,
    I have a JSP website, I need to find out the 'how to' on secure credit card payments. Do I use a certain companie's API? Do i write the code myself using an opensource API?
    Tips would be great!
    Thanks in advance,
    E.

    Hi,
    To have a Secure Connection you must use SSL.Considering you are using tomcat server you need to activate the 8443 port that is available in your server.xml file present in the conf folder in tomcat directory.Secondly you must generate a keystore in your java directory.
    following these two steps will solve your problem.Just search apache tomcat website for a detailed report.
    Thanks.
    Vijay

  • Accept credit card payments on BB Z10

    Anybody know of an app/reader that can be used on BB to ACCEPT credit card payments? Square does not support BB. I have a small interior decorating business on the side and I'd like to offere payment options.  Thanks! Cindy

    Cindy55 wrote:
    Anybody know of an app/reader that can be used on BB to ACCEPT credit card payments? Square does not support BB. I have a small interior decorating business on the side and I'd like to offere payment options.  Thanks! Cindy
    Im not familiar with Square, are you referring to this service: https://squareup.com/reader?
    Have you tried installing the android app thru Snap? (Snap lets you search and install android apps on your BlackBerry)
    Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

  • HT2534 Hello! I have a problem with a credit card. I bought one program, after that i wanted buy one more, but it wrote that with my card something wrong. After that i wanted change my card (VISA) on "NONE". But there no NONE! I can't download FREE apps!

    Hello! I have a problem with a credit card. I bought one program, after that i wanted buy one more, but it wrote that with my card something wrong. After that i wanted change my card (VISA) on "NONE". But there no NONE! I can't download FREE apps! Than I wanted make new account and select NONE, but there no NONE, there only cards. Help, please!

    Hey Shamannnig!
    Here is an article that can explain a little more about this situation:
    Why can’t I select None when I edit my payment information?
    http://support.apple.com/kb/ts5366
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • Can't Remove Credit Card Payment Information.

    I recently left a family in Family Sharing so that I could disconnect my credit card information from my iTunes account. I had selected 'leave family' and 'stop family sharing', yet when I access my Apple ID via the iTunes App, it still says I am part of a family and denies me the ability to select 'none' under payment information. In my iPod settings, it says I am not part of a family; yet, in iTunes, it says I am.
    TL;DR: iTunes thinks I am still part of Family Sharing and won't allow me to remove my credit card payment information.

    Hello StealthBadger25,
    After reviewing your post, I have located an article that can help in this situation. It contains helpful advice concerning leaving Family Sharing. You may want to review the steps in the article to remove yourself from the account:
    Leave Family Sharing
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • I would like to know why I cannot select a payment date for a credit card payment but I can select a payment date for a check payment on line.

    I am trying to find out about on line payment dates.
    When I have made payments via my checking account, I am able to schedule those payments.
    Today I made a credit card payment and was unable to schedule that payment for my due date.
    I was charged today.
    I don't understand why I can pre-schedule an e-check but not a credit card payment.

    Hey,
    I think you will find that you have to have a debit/credit card stored on yur account regardless of whether your have iTunes Credit or want to purchase a free App. I don't know why, I assume its for ID verification or is part of the terms and conditions. I occasionally have to re-verify my credit card info even when just trying to run Update on one of my Apps or like I said downloading a free App.
    If you need further clarification all you can do is contact iTunes Support:
                   https://expresslane.apple.com/ServiceOptionAction.action
    Hope this helps. Andrew

  • Accounting document while VF01 for credit card payments

    Hi Friends,
    While creating billing document for credit card payments, system creates accounting document as under. One FI document for all the below line items.
    Dr. Customer
    Cr. Revenue
    Cr. Customer
    Dr. Card receivable.
    Instead is it possible to generate two documents, like ...
    1. Dr. Customer Cr. Revenue
    2. Cr. Customer Dr. Card receivalbe. (document type is different, i want to take DZ)
    Pl let me know.
    Thanks in advance,
    Srini

    Hi,
    Have a look to below blog, it is regarding e-payment, but you can refer this for your approach.
    /people/aashish.sinha/blog/2011/02/24/e-payment-a-customized-solution-other-than-sap-integration-package-swift-150-part-1
    Regards
    Aashish Sinha

  • I have been buying apps for a long time  without a problem using my credit card on file. All of a sudden itunes is not recognizing my card which is in good standing. All the info is correct but itunes/apple says it doesn't  match the bank info. Any ideas

    I have been buying apps for a long time  without a problem using my credit card on file. All of a sudden itunes is not recognizing my card which is in good standing. All the info is correct but itunes/apple says it doesn't  match the bank info. Any ideas?

    Answered in your Other post on this Topic...
    https://discussions.apple.com/message/24053626#24053626

  • How to process vendor credit card payment

    I need so help understanding the proper way to process a credit card payment to a vendor.  I know how to go into outgoing payments and enter the credit card in the payment means, but that does NOT create a payable invoice under my credit card vendor. 
    So for example I use my credit card to pay UPS in SAP.  I then need to cut a check to pay my credit card vendor, but how does the invoice amount from UPS get transferred to my credit card vendor?

    HI,
    I am new to SAP.I want to Configure the process vendor credit card payment.I am unbale to access the
    Use this document on [Credit Card Management|https://websmp203.sap-ag.de/~sapdownload/011000358700004490652004E/Credit_Cards_2004A.pdf] document.
    Could you please e-mail this document to me.My mail Id is [email protected]
    Thank you very much
    Regards,
    Habib

  • How to handle credit card payments in SAP for customer payments

    Hello,
        Kindly let me know how to handle credit card payments, as per the company's process at the time of sales order the credit card are authorized for the customers and the moment delivery is done the credit card is charged, by the time billing ( invoice) is done the amt is already in the bank, this is done is the current system, how do we implement this in sap and what kind of info do we need to know inorder to successfully implement this payment process, points will be awarded ,
    thanks a lot.

    Hi Purnachandra,
    Do you have any details of the credit card flat file upload into SAP. How these may be applied to the invoices and clear them similar to the lockbox porcess. Any help would be highly appreciated and rewarded.
    Thanks,
    Deep

  • Does apple allows credit card payment in ios app for just user subscription inside the app?

    Hello,
    Suppose I want to develop an iPhone app which performs user subscription for the app to assist the user and provide the user with its facilities and this user subscription can be done only when user pays some amount to the app. Now what I want is that this subscription amount should be payable by providing the credit card payment in the app. So my question is that is this credit card payment allowed by Apple or such an app will be rejected by Apple?
    Thanks 

    Sorry but can you explain me does your reply means that I should use In App Purchase provided by Apple or I can use Paypal or other credit card payment options?

  • HT5278 If ios 5.1.1 on iPad 1 is no longer supported, is the device safe to use for credit card payments?

    Hi All, anyone, or just helpful users,
    If ios 5.1.1 on iPad 1 is no longer supported, is the device safe to use for credit card payments?
    I know the reasons why Apple no longer update IOS for Ipad 1.
    Due to end of life support, no bug fixes for older apps and constant vulnerabilities being exploited, does this now make the device insecure and vulnerable?  either information stored on the device or (especially) when making credit card payments through Safari, etc.
    Thanks in advance,

    I would say your biggest issue isn't as much your operating system as it is the network you use your device on. For example the most secure device in the world can be used at McDonalds open wifi and have its info intercepted....and it's not your device's fault rather the connection. Any security program is only as good as its weakest component.
    THe iOS operating systems are still very secure because they are highly resistent to viruses and malware....but a user can still click on that 'you won a million dollars' link in an e-mail and hand their personal info over to a hacker.
    If you feel you can no longer trust it, then stop using it. But I would say a user's internet connection and behavior are larger security vulnerabilities than any device.

Maybe you are looking for

  • How can I reduce the time it takes to save and close my TIF files?

    It takes me six clicks to save my manipulated files to tif and close them.  Isn't there a way of setting the tif settings so that it doesn't prompt you for them each time?

  • Mac OS X Server Forward Proxy(Web Caching)...setup a website for the proxy???

    My office is a Mac environment with a couple of windows pcs. To save on bandwidth i would like to setup a Mac OS X Snow leopard server with a web caching proxy, forward proxy. I read this link from apple Server Admin 10.6 Help: Configuring Web Servic

  • How to install AIR in Non-Admin rights PC ?

    Who can teach me how to solve under issue ? 1.How to transfer AIR file to exe file 2.How to install AIR in Non-Admin rights computer? -->In my company all PC has contorled, i want to install application in any Notebook for Sales Using,they can using

  • LS & Port Mapping for Email

    Hi folks. I asked in the Airport Extreme section, but nobody replied. I am hoping the server folks in here would know some more. Let me explain the problem. I own an iPod that can't get through to my server while I float around where I live. The prob

  • Pages Palette constantly redraws.

    Using CC 2014 with a photo heavy layout of 56 pages. EVERY TIME I go to a new page the pages palette redraws and hangs ID until it is complete. If I make even a minor move, it redraws and nothing happens until it is complete. I can't even change to a