Problem running MacBook Pro
I have a MacBook Pro 13 - inch 2012 .. I have a problem in operating
When you press the power button, the device does not work and put the charger, but to no avail
Black Screen?
Steps 6 and 8
http://support.apple.com/kb/TS1365
Grey Screen with Apple logo and spinning wheel?
Repair Disk
Steps 2 through 8
http://support.apple.com/kb/PH5836
Reinstall OS X
http://support.apple.com/kb/PH10763?viewlocale=en_US
Additional Steps
http://support.apple.com/kb/PH10929
Similar Messages
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Problem description:
(MacBook Pro 15” late 2008, OSX Yosemite 10.10.2 installed, no pending updates) computer is running very slow - takes 2-3 minutes to open apps such as Pages, even when no other apps are open. Randomly freezes and becomes unresponsive, requiring forced power down. Randomly logs off. Removed Kodak AIO software via Clean My Mac2, but BonjourAgent still there and requesting access. Cleaned weekly with Clean My Mac2 and running Sophos AntiVirus. 2GB memory installed. Currently 169.99 GB available of 249.2 GB capacity.
Help?
EtreCheck version: 2.1.8 (121)
Report generated March 21, 2015 at 11:35:35 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Late 2008) (Technical Specifications)
MacBook Pro - model: MacBookPro5,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 0/DIMM1
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 59
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1440 x 900
NVIDIA GeForce 9600M GT - VRAM: 256 MB
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 0:13:37
Disk Information: ℹ️
Hitachi HTS543225L9SA02 disk0 : (250.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (168.91 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS21N
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[not loaded] com.leapfrog.driver.LfConnectDriver (1.11.1 - SDK 10.10) [Click for support]
[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
/System/Library/Extensions
[not loaded] com.leapfrog.codeless.kext (2) [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.kodak.BonjourAgent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.sophos.uiserver.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.leapfrog.connect.authdaemon.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.sophos.common.servicemanager.plist [Click for support]
User Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
User Login Items: ℹ️
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
AmazonMP3DownloaderPlugin1017265: Version: AmazonMP3DownloaderPlugin 1.0.17 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
AmazonMP3DownloaderPlugin: Version: AmazonMP3DownloaderPlugin 1.0.17 [Click for support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.94 [Click for support]
Google Earth Web Plug-in: Version: 6.0 [Click for support]
Safari Extensions: ℹ️
AdBlock
Disconnect
Add To Amazon Wish List
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Tuxera NTFS [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 249.20 GB Disk used: 80.29 GB
Destinations:
Backup [Local]
Total size: 63.67 GB
Total number of backups: 1
Oldest backup: 2015-02-23 16:16:08 +0000
Last backup: 2015-02-23 16:16:08 +0000
Size of backup disk: Too small
Backup size 63.67 GB < (Disk used 80.29 GB X 3)
Top Processes by CPU: ℹ️
5% WindowServer
1% loginwindow
0% AppleSpell
0% SophosUIServer
0% SophosAntiVirus
Top Processes by Memory: ℹ️
118 MB InterCheck
101 MB SophosScanD
60 MB Dropbox
54 MB mds_stores
41 MB SophosAntiVirus
Virtual Memory Information: ℹ️
49 MB Free RAM
682 MB Active RAM
652 MB Inactive RAM
315 MB Wired RAM
1.49 GB Page-ins
2 MB Page-outs
Diagnostics Information: ℹ️
Mar 21, 2015, 11:18:52 AM Self test - passed
Mar 21, 2015, 10:53:03 AM /Library/Logs/DiagnosticReports/SophosUIServer_2015-03-21-105303_[redacted].cra sh
Mar 19, 2015, 07:59:03 PM /Library/Logs/DiagnosticReports/CalNCService_2015-03-19-195903_[redacted].crashLinc Davis wrote:
Slow performance after installing Yosemite on an older Mac is often caused by inadequate memory. Although you can install the upgrade on a Mac with 2 GB of memory, experience has shown that at least 4 GB is needed for full performance.
Select About This Mac from the Apple menu. If you have less than 4 GB of memory, and your model has upgradable memory, install as much as it can take, or at least that much. Any reputable RAM vendor will have a web form in which you can select the Mac model and be directed to compatible parts.
Memory in the MacBook Air is not upgradable. If that's what you have, you should restore the previous system from a backup, or replace the machine. Ask if you need guidance.
The Etrecheck report clearly shows that SylvieRose has a Macbook Pro, not a Macbook Air and that there are only 2 GB RAM installed. The Etrecheck report can be very informative if one takes the time to examine it.
Ciao. -
Hello, I have a problem, my macbook pro runs slowly when unplugged but if I plugged it, it runs perfectly.
The battery needs to be replaced, or there is some other hardware problem.
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How to make Address Book obey Preferences?
I run MacBook Pro 4.1 laptop, Mac OS X 10.6.8
Address Book 5.0.3 (883)
Preferences set at ...
General
First name following Last name
Sort for Last name
Address Format Canada
Font size Large
Phone format set at
+1.123.456.7890
When application quits - it's all forgotten and it self-resets to
unwanted configuration.Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the third-party developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.
Here are some general guidelines. Suppose you want to remove something called “BrickYourMac.” First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickyourmac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, email the developer. While you're waiting for a response, download BrickYourMac.dmg and open it. There may be an application in there such as “Uninstall BrickYourMac.” If not, open “BrickYourMac.pkg” and look for an Uninstall button.
If you can’t remove software in any other way, you’ll have to erase your boot volume and perform a clean reinstallation of OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.
Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" that purport to remove software. -
Running Macbook Pro i7 processor. OSX 10.7.3. Adobe CS5 keeps crashing. Uninstalled and reinstalled - no luck. Purchased CS5.5 - same thing. Any clues?
cansee123 wrote:
No - no such software loaded. I should have also said it's only Indesign which keeps crashing.
I have no problems with InDesign. It may pay to ask Adobe if it is a common problem with Lion of if they have a solution
http://www.justanswer.com/sip/adobe?r=ppc%7Cga%7C1%7CComputer%7CAdobe+%2D+1&JPKW =adobe%20support&JPDC=S&JPST=&JPAD=9460837683&JPMT=e&JPNW=g&JPAF=txt&JPCD=201201 20&JPRC=1&JPOP=Janine_TechChat_Control&gclid=CJuNq6WUrq4CFUYcpAodfzSKRA -
Having problems connecting MacBook Pro 2010 TO vizio 60 " tv
having problems connecting MacBook Pro 2010 TO vizio 60 " tv using mini displayport to VGA adapter
non support warning appears pn tv monitorHowever, I still don't get a view of anything on the desktop except for the standard Apple swirl.
Can you drag windows to the other display?
In the "Arrangement" tab of "Displays" system preference, you can drag the display pictures to match the actual arrangement, drag the menu bar to the other display, or enable mirroring. -
What is the problem on MacBook Pro retina 15"?
I just bought a new MacBook Pro retina 15". After unboxing, I turned it on and there was no any problem. But the second time I turned it on and charge battery, I got 2 problems, 1. The machine made noise loudly and 2. The charging is not working. What is the problem on MacBook Pro retina 15"? However, after about 1 hour, it works normally. Should I still use it or sell it before it has more issues?
The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies. -
I have a problem with macbook pro OS 10.5.8 and cannot play youtube anymore, before Yes
i have a problem with macbook pro mac os 10.5.8 and cannot play youtube but before ther is no problem abou this. now there is warning sign to install adobe flash player, but when i install adobe it said cannot be compatible, and I went to the apple store, they sid need to upgrade the system to mac IOS 10.6 and i dont want to spend much... somebody to help me this
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mavericks if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s iCloud services; fees and
terms apply.
Upgrading from Snow Leopard to Lion or Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8, Lion, or Mountain Lion installed. Purchase and download Mavericks (Free) from the App Store. Sign in using your Apple ID. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mavericks- System Requirements
Macs that can be upgraded to OS X Mavericks
1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table — RoaringApps.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.
This, Adobe Flash Player 12.0.0.70, is the current version of Flash. It should work with Snow Leopard or later. -
Having problem with MacBook Pro launching mission control without prompting
Having problem with MacBook Pro, launching mission control without prompting. Please advise. Thank you.
It may be a swipe that's doing this > Mac Basics: Mission Control
-
Cs5 Brush cursor problem, on MacBook pro, tried the latest update, and the genious dude had no idea of what to do! Apple any fix?
Additional Info - after working on this problem for 4 hours, I shut my laptop in frustration and took a break. 1 hour later I opened my mac and the cursor had magically returned. No restart, no power on/off - nothing. Frustration. If anyone else has had this happen and has actually fixed the problem let me know. I'm sure it will reoccur.
-
Upgraded to 10.8.3 and now having start up problems on MacBook Pro. Help?
Upgraded to 10.8.3 and now having start up problems on MacBook Pro. Help?
Please elaborate. What do you mean by "start up problems" ? How far does it get?
Chime? Fans? gray screen? Dark Apple? spinner? spinner spins for usual amount of time and screen goes dark? question mark? tones? flashing power light? smoke? what? -
Running Macbook Pro, Mac OS 10.6.8, Bootcamp 3.3, & W7 64 Home Premium. What do I use to backup my W7 Partition to create an image like Norton Ghost that I can use to restore windows partition.
Windows itself.
There really are "?" (Help} icons and the backup feature will even remind you to create a system restore image the first time.
(I still think a reference manual for $25 makes sense too, or at least learn to use Google.)
Was asked and answered - quite well - a couple times yesterday, that would avoid and save a lot of wear and tear. -
Problems reformatting MacBook Pro recovery disk missing
Hacing problems reformatting MacBook pro. Tried startup with option key but recovery disk option missing. Then tried the Mac os x disc that came with the MacBook Pro however when I get to the selection of where I want to install no HD option appears. Start up disk also appears to be missing. Can only start Mac in safe mode.
Remind them at this time you don't desire a service account, just desire a disc. The only reason you would want an account is if you wanted them to help you with actual troubleshooting.
-
I have a MacBook Pro for 2 weeks.
Transfering all data, amail from the Lenovo to MacBook Pro and everything works fine until lunch time today.
Go to the meeting without any problem, return to my desk , lock the MacBook Pro then go out for lunch.
Come back the MacBook Pro is acting very slow, can not open any Applications.
Use Disk Utility to verify, take more than 1 hour to verify and it asks to be repaired?
Invalid Node structure
The volume Macintosh HD was found corrupt and needs to be repaired
Error: This disk needs to be repaired... then use Disk Utility to repair this disk.
Click on the Repair Disk Permissiond and it says that it will take 1 day and 21 hours to complete.
- Is the hard drive going bad?
- Will I loose all the data?
- Can Apple recover without destroying my data?
Moving to a Mac with the thought that it was better than IBM but my first impression is wrong....
Any suggestion or recommendation?
Thanks all.Unfortunately if you were to take it into an ARS (Apple Retail Store) They wouldn't be able to assist you in recovering the data, Apple doesn't like to be liable for data loss if something happened and they weren't able to recover your data.
Seems like the issue in specific might be with the operating System, I'd reccomend booting into Lion Recovery (Hold the Command key and the letter R on startup) Hold those keys till you get to a screen that says Choose english as the main language, You'll see Utilities, Open disk utility try to run a repair there, If that doesn't work
I'd reccomend trying to do an Archive and Install, Just reinstall the operating system from this recovery partition, Your data will remain in tact.
If that doesn't work, You'll probably have to make a Genius Appointment.
Regards
~Shane -
Various problems on Macbook Pro
Hello everyone. I know this is a long write up but I would really appreciate any help. I bullet pointed the problems to make it easier to follow. I have a Macbook Pro which I bought in August of 2010. Lately I have had various problems that become very frustrating. Here are the problems:
-The first problem is that when I shut my computer and then reopen it, the wifi display on the top has no bars. When I open up network prefrences, it shows my home wifi as available but when I click it, it says "cannot connect because the connection timed out." I try turning the wifi off and then back on but this doesnt solve the problem. My only resolution is to completely restart my computer. I know it is not my router because all the other computers in the house run fine.
-Another problem is that many times I cannot open firefox. I click on it and it says "Cannot open firefox. The application is already open." but it is not open because I had not opened it the whole time and if I go to force quit, it doesnt even show up in there.
-iTunes will not open up many times also. This error message says "The iTunes application could not be opened. An unknown error occured (13014)."
-If I try to throw something in the trash, an error message pops up saying "An unexpected error occured (-50)." This message also shows up if I try to create a folder.
-Safari will open up with a random page that was viewed earlier, but not the latest page viewed. For example, if i read a couple articles on yahoo, then watch a couple videos on youtube, then go on facebook, and then quit safari, if I open up safari again, one of the yahoo articles will pop up. I disabled that setting that opens up the last viewed page but its not the last viewed page that opens up anyways so thats not problem. Also when I open safari, it wont remember any changes that occured like new bookmarks or any of the history that occured after the site that pops up. Going back to the previous example, when it opens back up on one of the yahoo articles, it wont have the history of the youtube videos or facebook pages that were opened after the yahoo articles.
-Google Chrome will open but it wont go to any websites or anything, just a blank screen.
-When firefox and chrome arent working, safari will open up any page except Apple Help pages. Its as if this problem is keeping me from trying to fix it.
-When 1 of these problems occur, all the others occur. If none of the problems are occuring, the others arent either so I believe the problems all come from one source. Possibly a virus?
I have found online some solutions such as restarting the computer and holding control+command+P+R. This did not work. I brought it into the Genius Bar at my local Apple Store and this is the first time ever I have been dissatisfied with my visit. The guy just told me a possible fix and was done with me in 5 minutes. It would have been more helpful if he actually did the fix and see if it worked. Anyways, he told me to restart and hold Command+R. I had all my music and pictures on a flash drive so I was fine with clearing out everything. So when I did this sunday night, I cleared the hard drive and reinstalled Lion. I was surprised that it actually worked like normal that night. It worked perfectly fine this morning also but when I came back to use it again around 5:00pm, the same problems occured. I will probably end up bringing this back to the Apple Store and I hope this time they take it in and try to fix it. If anybody has any resolution at all, please help. Thank you.With the Finder active, press the following key combinations, in this order:
Shift-Command-H
Command-3
Command-I
The Info window for your home folder will open. Click the lock icon to authenticate. In the Sharing & Permissions section, you should have read & write access. If not, make it so. Select "Apply to enclosed items" from the action (gear icon) menu.
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