Problem saving received MMS pics

I just recently bought the iphone 4 from Verizon and when I receive picture messages, I see the option to save the photo. However, when I go into my photos the picture is not there. Is the picture being saved elsewhere or is it not being saved at all?

What would restoring my phone do to it?
We're trying to troubleshoot a problem with your phone. For some reason, you can't save MMS pics. The troubleshooting steps, in order, are: Power your phone off, then back on, Reset your phone, Restore your phone from Backup, Restore your phone as a new device. The next step would be to restore your phone from backup, followed by syncing your content back to your phone. This will install a fresh copy of the iOS on your phone(hopefully fixing your issue). So, connect your phone, iTunes running, and perform a sync. This will create a fresh iPhone backup. Once complete, restore your phone from that backup, followed by syncing your content back to your phone. You won't lose any data or settings, just time. See if doing this fixes your issue.

Similar Messages

Receiving MMS pics to other email address?

I know that when people send me an mms picture it comes to me through viewmymessage.com.
The pain is having to remember the name and password to log in via Safari on iPhone. I find I often have to go back and forward several times between the sms and Safari to get the login info correct.
Is there a way of telling the ATT service to send attachments to another email address that I can easily receive on my iPhone, for example [email protected] etc?

There is not at this time. The website is the only way to retrieve the messages.

Experiencing issues sending/receiving MMS messages after updating to iOS 6

I, like so many others, have been experiencing problems sending/receiving MMS messages after updating to iOS 6. Other than that, I really do like the new update. I have an iPhone 4S with Verizon. I have been to Verizon, and the issue is not with my plan; it is definitely with the update. My friend updated her phone also, but her phone is just the iPhone 4. She does not experience these issues. Is Apple aware and trying to fix the problem? It is soooo frustrating! I cannot send/receive picture messages, nor can I send/receive group messages. --- Has anyone come up with a solution to fix it yet, or is it something that Apple will have to do?
Thanks in advance.

I also am having the same problem. I can't send a pic to anyone who doesn't have iMessage. Also, I don't always get the alert when I have a new message. I never had this problem before I updated to IOS 6. I have AT&T & an iphone4. It's isn't jail broken. I've been reading forums for a couple weeks now and apparently it has something to do with the apn. And I don't know how or even if I can change it. Then I also read it might have something to do with a damaged SIM card. And it might have been damaged when we updated. But those are just theories.

Received MMS problem on E71

Hi there
I've been using a Nokia E71 for the last 5months, it has the latest firmware updates, and recently I've come across with a problem, when anybody sends me an MMS, the picture I receive with the mms is always in small size (something like 128x240...<10kb) I can send mms fine, up to 200-300kb, and other people receive them in original size.
The problem is that when receiving MMS the phone seems to reduce them to small size, My MMS definitions are Large (also tried Original size). I've reinstalled MMS definitions from the Network carrier (TMN) and even re-seted the phone (using *#7370#) but it's the same.
Am I missing any thing here, any kind of configuration change I haven't remebered? Can you help me?
Thank you very much

bbueding wrote:
People send me MMS w/picture attachments and the picture does not come through, I get this message:Could not retrieve message content. Try again later. Estimated Downlaoad size=30K, expires Aug ........ Any help would be appreciated, I have re-sent service books and verizon rep told me to do a wipe, but I see others are having the same problem. My phone is a 8330 on Verizon. Thanks
Try going in the store, or call 800.922.0204. Have them remove MMS from your number, save the screen and then re-provision it on the account. Again saving the screen. I know this is a possible fix.
John
Stevie Ray! 1954-1990
** Don't forget to resolve your post with the accepted solution.

Low quality when saving MMs pics

I've been getting MMS pics of the kids from my wife's phone (not an iphone) for a while, and they look great on my iPhone 4 screen. The good ones I save to Photos.
As of today, the new ones still look great on the screen, but when I save them the quality drops significantly. I've also tried emailing one to myself, but the quality was very low that way as well.
I've also noticed that I can't tap-to-open these newly saved pics from MMS from the Camera Roll album. In the past I have been able to. I can view them if I open another pic and flip through the album until I get to that one.
Any thoughts? Am I missing a setting about saving media from MMS? Is this a result of the recent update?
Thanks for any help!

Yes! My iPhone started doing this after the 4.1 update. I frequently save mms photos and post them on my twitter feed. I'm using the exact same procedure as always, but it now appears to be saving the thumbnail instead of the image (the saved pictures are very small and cropped or resized to a square aspect.
Keep hoping for an update to the Messages app...gonna have to turn in my "Apple Fanboi" decoder ring if this keeps up
-BB

Receiving mms from abroad problems - lumia 920

Hi.
Im unabled to receive mms messages from abroad, i just get a line saying to download content and noting happends.
When i receive mms messages from within my country it pops up direct.
Anyone got any clues about this.
Unbranded nokia lumia 920, runs on telenor(largest carrier in norway).
When swapping the sim back to my old android i have no problems receiving mms messages from aborad...
kind regards
Björn

Bump

Problems receiving MMS with Video

I have Alltel (if it matters) and have only had my curve a few days. When I receive mms messages with video, I am directed to go to axcessmypics.com to retrieve the message. When I do so, I am only able to view a still of the video. There is no way to play it. The video never plays from the message itself. These videos are being sent from friends, most of whom have verizon, none of whom have a blackberry themselves. Is there some software I need to have on my phone in order to view these?

At this point in time Alltel doesn't support MMS messages on their BlackBerry devices. I believe I read somewhere that they will be changing that, but I don't have a firm date.

I cannot receive MMS over WiFi- anyone else struggling? (2nd post)

Original post:
I cannot receive MMS over WiFi- anyone else struggling?
Apparently, it's not the settings. Tech told me I need to just return the phone b/c they don't have a clue what's wrong with it. They've done everything they can on their end and nothing works. I posted about this earlier just before I spoke to advanced tech support and thought they'd fixed the issue, but it's not fixed.
If someone finds a fix for this, please post it. As of now, my plan is to return the phone to the store tomorrow.

schaweet
UPDATE- A tech-savvy friend took a look at my phone this evening at work and couldn't fix the problem. He's a former tech support employee for another major wireless provider. He said his best guess is the problem is somewhere in the APN settings. It seems like LG's default settings are fighting (for lack of a better word) with Verizon's settings. He couldn't fix the problem and ended up suggesting I download the texting app "Textra" because it's one where the settings allow you to change the APN.
I was dubious because we've already tried changing the texting program to the two others that come on the phone and neither worked. But neither allow you to edit or add to the APN settings either.
I'm not sure how it is on anyone else's LG G3, but mine doesn't allow you to change the APN settings at all. On every single walk-through I've found for setting up MMS, I've followed it to the letter right up until it says, "Click the 'add' button in the upper right corner..." because that isn't an option on my phone. I imagine it's prob the same way for many others as well. I don't know if it's just on Verizon or if it's a product-wide problem.
My tech friend said the only way I can change the APN settings on my own (without speaking to Verizon's tech folks again) would be to "jail break" the phone first, which I really don't want to do.
I downloaded Textra and was surprised to find that it comes with a check-box for "MMS WiFi fix" under the setting "go here if MMS isn't working." I clicked the appropriate boxes and sent myself a MMS using my husband's phone. I also asked a friend who has another provider to text me a test pic. Textra turned off WiFi, downloaded both pix, and then turned WiFi back on... exactly the way the phone's default settings should behave. It took a minute or so longer than a typical text but I'm okay with that so long as pix come through.
I've been fighting this issue for nearly 2 weeks now. I've spoken to 7 different people at Verizon as well as several friends who are extremely knowledgeable regarding cell phone OS (KitKat in particular), and this is the only thing that has actually worked. I'm going to give it 24 hours though before I say the problem is truly "fixed."
Hope this works!! (crosses fingers)
mms_problem lg_g3 mms not receiving mms while connected to wifi

Having a problem saving the graphics on a canvas.

I'm having a problem saving graphics on a canvas. It draws on the canvas but when another window comes up the graphics disappear. I put in a method to take the graphics on the canvas and repaint it with the graphics. But this comes up blank. So I don't know why this is happening. It is probably the paint method but I don't know why. If anyone has any ideas could you please respond because I have had this problem for ages now and it's driving me mad and I have to get this finished or I'm going to be a lot of trouble. I'll show you the code for the class I am concerned with. It is long but most of it can be disregarded. The only parts which are relevent are the paint method and where the drawline e.t.c are called which is in the mouse release
package com.project.CSSE4;
import java.awt.*;
import java.awt.event.*;
import java.awt.image.ImageFilter;
import java.awt.image.CropImageFilter;
import java.awt.image.FilteredImageSource;
import java.io.*;
import java.util.*;
import java.net.*;
import javax.swing.*;
import java.sql.*;
public class CanvasOnly extends JPanel
       implements MouseListener, MouseMotionListener
   public static final int line = 1;
   public static final int freehand = 2;
   public static final int text = 3;
   public static final int mode_paint = 0;
   public static final int mode_xor = 1;
   public Color drawColor;
   public int drawThickness = 1;
   public int drawType = 0;
   public boolean fill = false;
   private boolean dragging = false;
   public int oldx = 0;
   public int oldy = 0;
   private int rectangleWidth;
   private int rectangleHeight;
   private tempLine draftLine;
   private tempText draftText;
   public Canvas pad;
   public static final Font defaultFont =
     new Font("Helvetica", Font.BOLD, 14);
   protected boolean floatingText = false;
   boolean showingPicture;
   protected Image offScreen;
   public JTextArea coor;
   public JButton writeIn;
   Connection connection;
   String codeLine;
   int x = 0;
   int y = 0;
   public CanvasOnly()
       try
          Class.forName("com.mysql.jdbc.Driver").newInstance();
     }catch( Exception e)
             System.err.println("Unable to find and load driver");
             System.exit(1);
        pad = new Canvas();
        pad.setBackground(Color.white);
        pad.setVisible(true);
        pad.setSize(400, 400);
       coor = new JTextArea(15, 15);
       writeIn = new JButton("load TExt");
       writeIn.addActionListener(new ActionListener()
               public void actionPerformed(ActionEvent event1)
                 try
             Statement statement = connection.createStatement();
             ResultSet rs = statement.executeQuery("SELECT * FROM submit WHERE file_name = 'cmd.java'");
             rs.next();
             String one1 = rs.getString("student_id");
             //System.out.println("one1 :" + one1);
             String two1 = rs.getString("file_name");
             //System.out.println("two1 : " + two1);
                InputStream textStream = rs.getAsciiStream("file");
                BufferedReader textReader = new BufferedReader(
                                 new InputStreamReader(textStream));
                codeLine = textReader.readLine();
                x = 0;
                y = -12;
                while(codeLine != null)
                    y = y + 12;
                    //fileText.append( line + "\n");
                    //canvasPad.drawTheString(line, x, y);
                    drawText(Color.black, x, y, codeLine, mode_paint);
                    codeLine = textReader.readLine();
                 textReader.close();
                pad.setSize(400, y);
                Timestamp three1 = rs.getTimestamp("ts");
                //System.out.println(three1);
                textReader.close();
                rs.close();
          }catch (SQLException e)
            System.err.println(e);
          catch(IOException ioX)
            System.err.println(ioX);
        //setSize(300,300);
        drawColor = Color.black;
        pad.addMouseListener(this);
     pad.addMouseMotionListener(this);
     offScreen = null;
   public Image getContents()
     // Returns the contents of the canvas as an Image. Only returns
     // the portion which is actually showing on the screen
     // If the thing showing on the canvas is a picture, just send back
     // the picture
     if (showingPicture)
         return (offScreen);
     ImageFilter filter =
         new CropImageFilter(0, 0, getWidth(), getHeight());
     Image newImage =
         createImage(new FilteredImageSource(offScreen.getSource(),
                              filter));
     return(newImage);
    public void setImage(Image theImage)
     // Fit it to the canvas
     offScreen = theImage;
     repaint();
     showingPicture = true;
    synchronized public void paint(Graphics g)
     int width = 0;
     int height = 0;
     //The images are stored on an off screen buffer.
        //offScreen is the image declared at top
     if (offScreen != null)
              //intislise the widt and heigth depending on if showingpicture is true
          if (!showingPicture)
                   width = offScreen.getWidth(this);
                   height = offScreen.getHeight(this);
               //width = getWidth(this);
               //height = getHeight(this); //offScreen
          else
               //width = pad.getSize().width;
               //height = getSize().height;
               width = pad.getWidth();
               //width = getSize().width;
               height = pad.getHeight();
               //height = getSize().height;
                //Draws as much of the specified image as has already
                //been scaled to fit inside the specified rectangle
                //The "this" is An asynchronous update interface for receiving
                //notifications about Image information as the Image is constructed
//This is causing problems
          g.drawImage(offScreen, 0, 0, width, height, pad);
          g.dispose();
     //clear the canvas with this method
    synchronized public void clear()
     // The maximum size of the usable drawing canvas, for now, will be
     // 1024x768
     offScreen = createImage(1024, 768);
     //Creates an off-screen drawable image to be used for double buffering
     pad.setBackground(Color.white);
     //Set the showingPicture to false for paint method
     showingPicture = false;
     repaint();
     synchronized public void drawLine(Color color, int startx, int starty,
                          int endx, int endy, int thickness,
                          int mode)
     int dx, dy;
     Graphics g1 = pad.getGraphics();
     Graphics g2;
     //if image is not intialised to null
     //the getGraphics is used for freehand drawing
     //Image.getGraphics() is often used for double buffering by rendering
        //into an offscreen buffer.
     if (offScreen != null)
         g2 = offScreen.getGraphics();
     else
         g2 = g1;
        //mode is put into the method and XOR is final and equal to 1
     if (mode == this.mode_xor)
              //calls the setXOR mode for g1 and g2
              //Sets the paint mode of this graphics context to alternate
                //between this graphics context's current color and the
                //new specified color.
          g1.setXORMode(Color.white);//This will
          g2.setXORMode(Color.white);
     else
              //Sets this graphics context's current color to the
                //specified color
          g1.setColor(color);
          g2.setColor(color);
     if (endx > startx)
         dx = (endx - startx);
     else
         dx = (startx - endx);
     if (endy > starty)
         dy = (endy - starty);
     else
         dy = (starty - endy);
     if (dx >= dy)
          starty -= (thickness / 2);
          endy -= (thickness / 2);
     else
          startx -= (thickness / 2);
          endx -= (thickness / 2);
     for (int count = 0; count < thickness; count ++)
          g1.drawLine(startx, starty, endx, endy);
          g2.drawLine(startx, starty, endx, endy);
          if (dx >= dy)
              { starty++; endy++; }
          else
              { startx++; endx++; }
        //Disposes of this graphics context and releases any system
        //resources that it is using.
     g1.dispose();
     g2.dispose();
     //This method is not causing trouble
     synchronized public void drawText(Color color, int x, int y,
            String text, int mode)
     Graphics g1 = pad.getGraphics();
     Graphics g2;
     if (offScreen != null)
         g2 = offScreen.getGraphics();
     else
         g2 = g1;
     if (mode == this.mode_xor)
          g1.setXORMode(Color.white);
          g2.setXORMode(Color.white);
     else
          g1.setColor(color);
          g2.setColor(color);
     g1.setFont(new Font("Times Roman", Font.PLAIN, 10));
     g2.setFont(new Font("Times Roman", Font.PLAIN, 10));
     g1.drawString(text, x, y);
     g2.drawString(text, x, y);
     g1.dispose();
     g2.dispose();
      //connect to database
public void connectToDB()
    try
       connection = DriverManager.getConnection(
       "jdbc:mysql://localhost/submissions?user=root&password=football");
                 //may have to load in a username and password
                                                 //code "?user=spider&password=spider"
    }catch(SQLException connectException)
       System.out.println("Unable to connect to db");
       System.exit(1);
//use this method to instatiate connectToDB method
public void init()
     connectToDB();
    protected void floatText(String text)
     draftText = new tempText(this.drawColor,
                        this.oldx,
                        this.oldy,
                                    text);
     this.floatingText = true;
    //nothing happens when the mouse is clicked
    public void mouseClicked(MouseEvent e)
    //When the mouse cursor enters the canvas make it the two
    //straigth lines type
    public void mouseEntered(MouseEvent e)
     pad.setCursor(new Cursor(Cursor.CROSSHAIR_CURSOR));
    //When mouse exits canvas set to default type
    public void mouseExited(MouseEvent E)
     pad.setCursor(new Cursor(Cursor.DEFAULT_CURSOR));
    //used for creating the shapes and positioning thetext
    public void mousePressed(MouseEvent e)
         // Save the coordinates of the mouse being pressed
     oldx = e.getX();
     oldy = e.getY();
     // If we are doing lines, rectangles, or ovals, we will show
     // draft lines to suggest the final shape of the object
     //Draw type is a publc int which can be changed
     if (drawType == this.line)
        draftLine = new tempLine(drawColor, oldx, oldy, oldx,
                             oldy, drawThickness);
        // Set the draw mode to XOR and draw it.
        drawLine(draftLine.color, draftLine.startx,
        draftLine.starty, draftLine.endx,
        draftLine.endy, drawThickness, this.mode_xor);
    //mouse listener for when the mouse button is released
    public void mouseReleased(MouseEvent e)
         if (drawType == this.line)
          // Erase the draft line
          drawLine(draftLine.color, draftLine.startx, draftLine.starty,
                draftLine.endx, draftLine.endy, drawThickness,
                this.mode_xor);
          // Add the real line to the canvas
          //When the imput changes to "mode_paint" it is drawen
          //on the canvas
          drawLine(drawColor, oldx, oldy, e.getX(), e.getY(),
                drawThickness, this.mode_paint);
          dragging = false;
     else if (drawType == this.text)
          if (floatingText)
               // The user wants to place the text (s)he created.
               // Erase the old draft text
               drawText(drawColor, draftText.x, draftText.y,
                                        draftText.text, this.mode_xor);
                   String str = Integer.toString(e.getX());
                   String str1 = Integer.toString(e.getY());
                   coor.append(str + " " + str1 + "\n");
               // Set the new coordinates
               draftText.x = e.getX();
               draftText.y = e.getY();
               // Draw the permanent text
               drawText(drawColor, draftText.x, draftText.y,
                     draftText.text, this.mode_paint);
               floatingText = false;
     public void mouseDragged(MouseEvent e)
        if (drawType == this.freehand)
          drawLine(drawColor, oldx, oldy, e.getX(), e.getY(),
                drawThickness, this.mode_paint);
          oldx = e.getX();
          oldy = e.getY();
     else
         dragging = true;
     if (drawType == this.line)
        // Erase the old draft line
        drawLine(draftLine.color, draftLine.startx, draftLine.starty,
          draftLine.endx, draftLine.endy, drawThickness,
          this.mode_xor);
        // Draw the new draft line
        draftLine.endx = e.getX();
        draftLine.endy = e.getY();
        drawLine(draftLine.color, draftLine.startx, draftLine.starty,
          draftLine.endx, draftLine.endy, drawThickness,
          this.mode_xor);
     public void mouseMoved(MouseEvent e)
         if (floatingText)
          // When the user has entered some text to place on the
          // canvas, it remains sticky with the cursor until another
          // click is entered to place it.
          // Erase the old draft text
          drawText(drawColor, draftText.x, draftText.y,
                            draftText.text, this.mode_xor);
          // Set the new coordinates
          draftText.x = e.getX();
          draftText.y = e.getY();
          // Draw the new floating text
          drawText(drawColor, draftText.x, draftText.y,
                    draftText.text, this.mode_xor);
     //declare a class for the line shown before the is as wanted
    class tempLine
     public Color color;
     public int startx;
     public int starty;
     public int endx;
     public int endy;
     public int thickness;
     public tempLine(Color mycolor, int mystartx, int mystarty,
                  int myendx, int myendy, int mythickness)
         color = mycolor;
         startx = mystartx;
         starty = mystarty;
         endx = myendx;
         endy = myendy;
         thickness = mythickness;
    class tempText
     public Color color;
     public int x;
     public int y;
     public String text;
     public tempText(Color mycolor, int myx, int myy, String mytext)
         color = mycolor;
         x = myx;
         y = myy;
         text = mytext;
}

http://www.java2s.com/ExampleCode/2D-Graphics/DemonstratingUseoftheImageIOLibrary.htm

Can no longer send/receive MMS from Non-iPhones

Just recently (after I updated my iPhone 4S to the iOS 7.0.4), I have been unable to send or receive MMS messages from anyone who does not have an iPhone. I've tried to restart my phone and reset my network settings (temporary fix - it'll let me send or receive maybe 1 MMS from non-iphone user immediately after restart and/or network settings reset and then it will stop working again). I have no issues sending/receiving through iMessage to iPhone users, but for non-iPhone users, it will say "Not Delivered." This issue is both on Wi-Fi and Cellular Data. Has anyone encountered this same issue --- AND found a solution???? I don't have the option to back-up my data (pics/videos, etc) and do a complete restor of my phone to factory settings - so any solutions not involving that would be greatly appreciated!!

lindajj, Yikes!! I would be so lost without my text messages. I use my text for everything these days. Let's make sure that we get you up and running with no issues. Does everything else work on your cell phone (calls and data)? Are you using the text message application that came on the phone or a 3rd party application from the Play Store? Also, do you get any kind of error messages when you try to send out a text message? Please keep me posted.

There was a problem saving your PowerPivot Document

Version Information:
Microsoft Office Professional Plus 2013
Microsoft Office PowerPivot for Excel 2013
The Problem:
When I save my PowerPivot Excel document, I receive this error. Eventually the document saves and closes. When I open the document and make a change - I save again, and get the error back. If I make no changes, and save, I don't get the
error.
Any ideas will help.
Error Message:
"There was a problem saving your PopwerPivot deocument. Some of your work may not have saved properly. Please try saving again."
<Details>:
============================
Error Message:
============================
Object reference not set to an instance of an object.
============================
Call Stack:
============================
at Microsoft.Office.PowerPivot.ExcelAddIn.GeminiPivotManager.SaveGeminiPivot(Workbook wb)
at Microsoft.Office.PowerPivot.ExcelAddIn.AddIn.Application_WorkbookBeforeSave(Workbook Wb, Boolean SaveAsUI, Boolean& Cancel)
============================

I am getting the same error while saving PowerPivot in excel 2013. I tried to create a new model from scratch but its strange that I am getting the same error message.
The error appears as soon as I import data from SQL into PowerPivot.

Problem saving attachments with longish filenames

We're having a problem saving attachments from Mail that are 25+ characters in length. ie. If we click on the "Save" attachment button in Mail, we get an alert that the file can't be saved because it's too long. We can drag the file to the desktop, but then can't move it without getting the "name is too long" alert. We have to change the name, deleting a bunch of characters. Using HFS+. Anyone have a solution?

When you drag the attachment to the desktop you should be able to click on the file's name then edit it so it's less then 25 characters. Try saving it again after deleting some characters.
We just switched from OS 9.4 to OS 10.4 (Intel) and found that Photoshop did not recognize any of the pics in our folders because we haven't been saving them with the file extension (i.e. jpeg, eps, etc.) We had to open all our pic files then add the extension. Apparently our old Macs could recognize a photo file but our new ones need the extension to be able to read the file. So if your file name is too long it's probably cutting off the extension - your computer won't let you save it until you make room for the file extension at the end.
Hope this helps.
Intel Mac Pro Mac OS X (10.4.7)

KIN One m won't receive mms messages

My KIN ONEm won't receive mms messages, I've had the problem once or twice before and every time it's happened it shows this error message "someone sent you a message but it can't be retrieved right now" with the error code "3-4003" it's fixed itself in recent times, but this time it's been going on for a few hours and it won't get fixed, what should I do?

I had the same problem and fixed it by going into:
settings, wireless & networks "more", mobile networks, then you need to "enable" data access over Mobile networks
It will then have a check mark on "data enabled"
After I did that I immediately was able to send and receive MMS.

Can i send and receive mms messages in my ipad ?

how i can send and receive mms messages in my ipad?

You should be able to do this through the iMessage app if the other person is connected through an apple device If not however there are plenty of apps on the app store that you would be able to use to send pics as long as the other user has a smart phone (does not have to be apple)... for example WhatsApp, Kik, Skype etc Hope that this helps!

Problems saving files in Snow Leopard

I've just upgraded from Leopard to Snow Leopard (I know I'm a dinosaur...) and am now having major problems saving Appleworks files.
When I'm doing corrections, I sometimes need to save a file over 10 times and my helpful "Do you want to replace this file?" box has gone and instead it's saving as a new file and adding another 'full stop' at the end of the file name. It's driving me nuts!
Is there any way to get back to just over-writing the file?
Any help gratefully received...
Thanks
Take care
Marianne

This is turning out to be really crazy. I haven't added any third party application at all.
Last night I tried Roger's 'command-S' and it worked on a different document I opened. I tried the same document, changed it, 'Saved As' and it asked me if I wanted to over-write the file.
I then opened the original document I was having trouble with, hit 'Save As' and the same thing happened; it just made multiple copies of the file. It seems to be a problem with this particular client and all his files; unfortunately, he's the client I do the most work for.
Now I don't know why it's happening on some documents and not on others.
Any further ideas? Can I do something to this client's files, re-save them or whatever, so I don't have this problem?
Thanks again...
Marianne

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