Problem Screen Sharing with my grandma.

I am having trouble screen sharing with my grandmother's computer. I have a brand new Mac Book Pro 15-inch, 2.4 GHz Intel Core 2 Duo processor, 2 GB of memory with Mac OS X 10.5.1 . I bought my computer and my grandmother's back in October right after Leopard was released. She has a brand new iMac 20-inch, 2.4 GHz Intel Core 2 Duo processor, 2 GB of memory with Mac OS X Leopard 10.5 .
We have been talking over video/audio chats using AIM for quite some time now with no problems other then an occasional internet problem (audio or video skips for a second or audio/video quality is bad for a few seconds). She is used to Windows so I have had to show/explain the basics of a Mac and every time she has a problem with something I try to help her by walking her through it, but it would be really nice if I could just do it myself through Screen Sharing. We have tried to share her screen but it comes up with and error message every time.
I have looked at the things that people are saying about how to fix your problem with screen sharing and I have tried most of them but they don't seem to be working. Maybe I am just missing something.
Please help me get this to work.

As you say there is nothing Specific in the Info about Fair Usage.
However the things you can not do are not so specific and could be stretched to cover what you want to do.
However it would depend on how actively they searched the data traffic for the things that might be interpreted as P2P file sharing and the from it takes.
As you can Video to some and Not Screen Share to others it sounds more like a NAT issue with (or possibly ports for Sharing Screens at your Grandma's) between you and your Buddy. ANd I think it is unlikely to be your ISP.
The Screen sharing part of iChat does not use the listed A/V or login ports.
It is supposed to use the Apple Remote Desktop ports that it is based on. However I have used Little Snitch which has pointed to many other Ports almost at random.
Try changing the Login port at both your End and your Grandma's
(iChat > Preferences > Accounts > Server settings tab - change the port from 5190 to 443) You can only do this whilst logged out of the AIM servers.
5:25 PM Tuesday; February 12, 2008

Similar Messages

  • Lion Screen Sharing with Full Screen apps on Remote Lion

    Has anyone figured out how to EASILY work with multiple desktops and full screen apps on the remote mac when Screen Sharing with one Lion mac from another?  All of the standard methods of switching between desktops and full screen apps (swipe, cmd + <arrow>, etc) all take place on the the local Mac, and not the remote one. 
    The only real effective methods I have found so far are using the dock (not elegant with full screen apps), and removing an app from full screen.  Either way, these methods are clumsy and do not compliment the new features that Lion provides. 

    You're not going to believe this.
    Problem was on my buddy's end.  The  slash key "/" was stuck down on her keyboard.
    Sometimes the solution is so far out of normal troubleshooting, you're luck if you ever find it...
    Nothing to see here, move along...

  • Remove little window "my computer" screen when screen sharing with iChat?

    Anyone know if it is possible to remove or minimize the little window when screen sharing with iChat? if you try to drag it off the screen, it just pops back. It does not seem possible to close it without getting booted out of the screen sharing.

    As the "little Screen" is either your Desktop or the other Desktop depending which you have as the current one you are working in it seems silly to have no access to changing back and forth.
    But as you say or rather imply it does sometimes occupy the space you want someone at the other end to see and you can not access that part of the screen or if the other end is trying to show you something it can be hidden my your own desktop.
    AT present Not Even Chax does what you want.
    7:31 PM Monday; March 10, 2008

  • ICHAT Screen sharing with "Share My Screen"

    I am able to screen share when I "Ask to share" my father's screen, and he is able to "Ask to share" my screen. Both work successfully. However, when either of us select "Share My Screen" with the other, the audio kicks in but the window that says "Starting Screen Sharing with" username just keeps spinning, never switching over to sharing the screen.
    I have a MacBook Pro running 10.5.2. He has a MacBook 1gb 2ghz Intel Core 2 Duo running 10.5.2.

    I am talking about this page/pane on the Airport Admin Utility info
    Where it says "Share AN IP" at the bottom, in the drop down
    This is where it does DHCP to your LAN (And therefore computers)
    If you do mean this pane then we need to know what IP is shown where the 75 is shown.
    Is it one starting 192.168.x.xxx (or 10.something or 172.something) ?
    If it does list an IP in one of those Groups and the SHare an IP is ON then you have two DHCP servers.
    As for accessing the DSL modem it is normally a question of using a Web browser
    You need the IP from the place where the 75 is showing as the "Router" IP This would be the one to use in a web browser if it is one of those groups.
    After that use this page http://portforward.com/routers.htm
    If you device shows then click on it.
    In the Next page click on iChat.
    The Page that comes up should be used for reference only.
    It should contain the default IP and the User ID and Password if it uses one.
    Once you get here check all the Settings and look to see what is active in UPnP if you have it, Port Forwarding, Port Triggering and DMZ.
    Lets us know what you find.
    Telling us the make and model will provide a bit of a check of other issues.
    11:06 AM Sunday; March 2, 2008

  • Auto Accept with Screen Sharing with Yosemite Messages App

    I take care of many of my family and friend's Macs and I'm really excited that screen sharing with 10.10 Yosemite through iMessage. I'm wondering if anyone know of a way to enrol their Macs into auto-accepting me to control the screen without the need for them to accept it. I know there was a way to do this back in the days of iChat.

    Hi,
    In Any Finder window use the Go Menu whilst holding down the ALT key.
    Select the Library that appears and the navigate to Application Scripts/com.apple.iChat
    Double click the Auto Accept item to open in in the Script Editor (formerly AppleScript Editor)
    You will note the Text section at the top is commented out by being between (* and then the text and then *) the stars and parentheses.
    Later a single line is also commented out with a # symbol
    In iChat the section for Auto Accepting Screen Sharing used to be commentated out  (originally it was not even there)
    You might decide to comment out the other lines leaving just the bits you want.  (or Copy the AppleScript and alter the copy).
    Then you can go to Messages > Preferences > General Section and select the AppleScript as the Messages Received item.
    NOTE
    I have had issue myself with the AppleScripts as they stand  in Yosemite.
    I have tried several of those that are Included and some that I have collected from iChat and all return and error messages about timing out at present.
    Others have reported the same in various Threads here at the Apple Support Communities.
    At present there does not seem to be a work around.
    9:07 pm      Tuesday; February 24, 2015
    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • Screen sharing with full screen apps in Lion, control problem.

    Looking for a cleaner way to accomplish this, perhaps there isn't one but thought I'd ask.
    If you screen share with another computer on Lion, and that other computer has an app running full screen on it, what is the best way to get to "the rest" of that computer?
    You can't do a 3 finger swipe because that just moves the desktops of your current computer , same with the shortcut keys like f3 and f4.
    Yes I know that you could go up to the corner of the full sceen app and take it out of full scrren mode but this seems like a slightly clumsy un-apple solution.

    I know this is an older thread, but I need an answer to this as well.  Like the OP said, I have to take my apps out of full screen mode on my target computer, which seems very strange to me.  This makes it very difficult to manuever around using screen share.  Any hints or tips would be greatly appreciated.

  • Screen sharing with 10.5.8 problems

    I have a few macs, all running 10.5.8, all on one LAN. From my main work machine (mac pro) I can happily control any of these machines. The other day I got a new mac mini to hook up to my TV, which is connected to my home office on the same LAN (no networking issues).
    I can share, and connect to transfer files, share iLife libraries etc.. rsync, just about any other protocol I have tried is fine.
    However, if I try to view the mac mini's screen remotely from any of my other macs, it behaves very poorly. If I click on the menubar icons (spotlight, airport, bluetooth etc) then the pop up menus appear on the mac mini's local screen, but on the controlling mac, the popups don't appear. In fact, half the time it just freezes on the controlling mac - it is in short pretty useless.
    Is there something I'm missing here or is screen sharing really broken in Snow?
    Steve

    Well, as you say, it is too simple to mess up. I tried changing the settings on the master machine to optimise for network performance, rather than top quality - which seems ot have helped.
    You'll have to excuse me on the Bonjour front, I only switched a couple of years ago, and being a Linux networky type, it's not something I've really had much exposure to on the mac. I'll read up.
    Steve

  • Remote desktop and screen sharing with RMI

    Iam developing an application for screen sharing and remote desktop
    the problem is a performance problem
    in the screen sharing application server screen is captured and the image is sent to all connected clients through rmi connection
    I used JPEGImageEncoder to compress the image and convert it to array of bytes
    then zipped the resulted array using deflater.
    the result is sent through rmi connection
    the performance is so poor
    i tried JMF but the performance is worse
    i am thinking of a way to send the server screen only if it is changed but i don't know how
    anyone could help me to enhance it with acceptable quality for the image
    thanks

    As you said, you need to only send the changes over the line.
    Java can not tell you what has changed, so you need to either write some JNI, or do a check on the current image, with the last image. (this would eat quite a bit of CPU time on the server).
    It might be worth looking at the source for VNC, and other simler products.
    The simpliest solution would be to split the image into blocks of x by y pixels, then do a pixel-by-pixel check on that block, and only send the block if it has changed.
    Next thing to think about is scrapping RMI, and using raw sockets. RMI has a fair sized overhead.
    Zipping a JPEG is unlikely to have any effect. A JPEG is already compressed.
    You might want to look at a lossless compression format, like PNG, as the JPEG will have articles. This might be acceptable. If so, changing the compression ratio of the JPEG might be an option.
    Finally, the bottle neck might be the call to Robot.createScreenCapture. This is not the fastest method.

  • Screen Sharing with Back to my Mac

    This little detail is  different under 10.7 than 10.6, it has taken me some hours of frustration to sort out by trial and error. I haven't seen it documented anywhere.
    When a Back to my Mac user connects  to another Mac to share the screen, if the userid used for the sharing connection is the same as the active user on the shared system, then sharing starts immediately upon successful authentication. If the userid used for the sharing connection is different than the active user, then the active user must give permission for screen sharing to start.
    One of the consequences is that a sharing only user ID can only be used to start unattended access if the unattended machine is at the login screen.
    This is in contrast to 10.6, where any userid can start  screen sharing without permission of the active user.

    Editing original post:
    I'm trying to access my home Mac Mini from outside the home using a Macbook. I'm trying to use Leopard's screen sharing using .Mac and no luck, I can't see my Mac Mini outside my network.
    At home, I've got the Mac Mini:
    (1) running the latest Leopard
    (2) connected to .Mac with Back to My Mac running
    (3) File Sharing, Web Sharing, Remote Login, and Remote Management all on
    (4) Time Capsule with the latest f/w updates running PPPoE to a DSL modem
    At work, I've got the Macbook running:
    (1) running the latest Leopard
    (2) connected to .Mac with Back to My Mac running
    (3) File Sharing, Web Sharing, Remote Login, and Remote Management all on
    When I'm at home, I can screen share between Macs no problem. However, at work, I can't see my home Mac Mini. I know that it is possible to get through my company firewall because I can get my Slingbox to work at the office.
    Suggestions where to start? I'm kinda stuck.

  • IChat screen sharing with dual monitors on client

    Hello,
    I'm trying to help a buddy out via screen sharing. The problem is he has two monitors. When I connect, they both appear as one display on my monitor resulting in a very small & hard to view image.
    Is there a way to only show one monitor at a time? I know this works with regular screen sharing when Macs are on the same LAN, but I can't figure out how to do it via iChat.
    thanks,
    Shaun

    Hi,
    They could of course set the screen/Monitor to Mirror for a while as well
    Also in the arrangement part of the Displays they could set it to have on on top of the other which might display slightly better if your Screen is 4 X 4 ratio
    8:20 PM Saturday; December 5, 2009
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

  • IChat Screen Sharing with Multiple Monitors

    I love the new Screen Sharing feature included in iChat 4 as part of Leopard. It is an incredible diagnostic tool that will make it much easier for Mac users to help support each other.
    The problem I've run into is that our "standard" config at work is a 15" MacBook Pro with a 23" external display. When doing Screen Sharing from this system, both displays are shrunk to about half their size so they can fit on the main screen of the remote computer. In many cases this works fine, but the images and text can be pretty small on the viewing computer.
    Is there any way to control the scaling on the viewing computer? Is there any way on the computer that is being shared to say, only share this monitor?
    Just trying to find a way to make the image easier to see on the remote computer.
    Steve

    Try to run all displays in the same resolution (the settings of the less advanced, smaller display, not the other way around). Additional displays require additional processing, close other applications. Unplug the 23" for now, try it when you've got everything else running. Restart connected computers after you've changed settings on any detectable display. Make sure the bandwidth is sufficient for screen sharing on both ends. (I would use Spaces on the remote computer to create speedy access to applications.) When this works, try to connect the external display.

  • Login freezes on iMac with Lion after screen sharing with another mac.

    I have an iMac 27" Late 2009 2.8Ghz Intel Core i7 upgraded with Lion 10.7 (11A511).  I have screen sharing enabled on this computer, and I accessed the computer with a 15" MacBook Pro also running Lion of the same version. The screen sharing work.  However, when I exited screen sharing on my MacBook, and attempt to login again on the iMac, the login is stuck after entering the password.
    Is anybody else have similar issues?

    I am having this problem as well. On a late 2009 MPB. I can login to the guest account with no problem and I can also create a new user, but I cant access any of my filevaulted files. This happened after Silverlight caused Safari and everything else to freeze and I had to hard reboot, It's almost like lion is trying to reopen those apps when logging back in and it can't. I reinstalled Lion and repaired disks and disk permissions from the recovery hd. Anyone else??

  • Screen sharing with dual monitors

    I have a user on the network with a 13" MBP w/ 10.6.8 with an external display (23" Dell LED) set up to its right.  The user typically leaves Mail open on the 13" display and runs her other apps on the external display.  I'm running a 17" MBP w/ 10.8.1 with a 27" LED Cinema Display set up to its right.
    When I try to share her screen, things go strange.  It used to show the two displays correctly in a large window on my LED, but at some point when I was running Lion, and for no apparent reason (I didn't notice it immediately after an update, for example), the whole thing seemed to shift to the right by one screen width.  Honestly, I can't think of a way to describe it, but I can simultaneously give you a screen shot and show off my amazing 'Shop skrillz.  Behold:
    Please forgive the atrocity that is this pixel homocide.  If you tell me what's wrong with the screen sharing and how to fix it, I promise never to destroy harmless pixels again.  Anytime soon, anyway.

    Hi,
    They could of course set the screen/Monitor to Mirror for a while as well
    Also in the arrangement part of the Displays they could set it to have on on top of the other which might display slightly better if your Screen is 4 X 4 ratio
    8:20 PM Saturday; December 5, 2009
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

  • Problems File Sharing with my PC

    I'm having so many problems just sharing files with my PC.
    I have a G3 with 10.3.9 connected with a straight ethernet cable to a hub, which is then connected to my PC, Windows XP Pro.
    On my Mac Windows File Sharing is on and the Network names are the same for Mac and PC.
    The error I get when trying to connect is:
    "Windows cannot find '\\**.***.*.*\macname'. Check the spelling and try again, or try searching for the item by clicking the Start button and then clicking search"
    I set this up successfully about 8 months ago without any issues and can't figure out what I'm doing wrong now.
    The hub is a NetGear DS104 <http://www.netgear.com/Products/Switches/EthernetHubs/DS104.aspx> which should have no issues.
    Can anyone help hold my hand and start from scratch as I'm sure I'm being stupid.
    Thanks.

    JOHN - You rock! - Issue sorted. Typically it was something I didn't check, the firewall! One day I'm going to find you and buy you a beer or an equivalent alternative
    May thanks.

  • Screen Sharing with 10.4.11

    I have been trying to share a 10.4.11 screen from a Snow leopard machine and have not been able to get it to work. Is it possible? If so is there DETAILED instruction of how do do it anywhere?
    When looking at the other machine in Finder I see the sharing button but it won't connect for sharing (but can for file transfer)
    My situation... I just got a 27" iMac running 10.6.2, but I still need to run some Classic Apps. I previously used a PowerMac G5 Running 10.4.11 which I passed onto another family member that still let me used Classic (which is why I did not upgrade it to 10.5)
    I tried to get SheepShaver up on Running on my new iMac but only have a 9.1 Disk.
    I have an older 800 MHz with 10.4.11 which can run classic.
    Originally I had hoped to connect that to the video of the 27" iMac... But there are no adaptors and i read if and when they do exist they will be very expensive (this I did not know before I bought the imac)
    Anyway one solution (outside of another monitor - not an option financially or space wise now) would be for me to be able to do screen sharing and control the PowerMac from the imac. That would let me use my classic Apps. I was thinking of connecting the machines via firewire 400 which I THINK should give reasonable performance (my router is only 100 Mbit)
    Thanks
    - Karen

    you need to enable screen sharing access on the 10.4 machine and possibly disable the firewall.
    you should ask how to do that in the tiger forum, not here. once screen sharing is enabled you should be able to connect to the 10.4 machine from the snow leopard one simply by clicking on "share screen". no configuration at all is required on the 10.6 system. if anything needs to be done it will be on the 10.4 one. as i haven't used tiger in a couple of years can't give any instructions on that. this page seems to explain it
    http://forums.macnn.com/90/mac-os-x/358759/screen-sharing-10-4-systems-leopard/
    but as I said, ask on the tiger forum for best results.

Maybe you are looking for

  • Integration Scenario - Component not visible

    Hi all, I have two s/w components - say main component and sender component. Both belong to the same product version. I have created an integration scenario in the main component and I want to create a swim lane corresponding to 'actions' that are al

  • Data Transfer between two internal tables

    Hi SDN, If I have two internal tables itab_a and Itab_b and I want to copy a subset of itab_a to itab_b using a conditional statement, is it possible and how? Second, what if I want to append the smaller internal table itab_b to itab_a, how would you

  • Canoscan 4400f still doesn't work with mavericks

    Followed some earlier threads and downloaded appropriate toolbox and driver, but still doesn't work. I see discussion on the TwainBridge.app but not finding it.

  • Safari, Lion and YouTube Internal Error message

    I have two user accounts set up on my iMac, one for me and one for my wife.  This worked fine with Snow Leopard. I've just upgraded to Lion. All appears perfectly normal, with the exception of YouTube. I can access YouTube without any problems on my

  • Question on Parallels Desktop 8?

    I'm about to get a 13'' Macbook Pro Retina for college and the place I'm getting it from is throwing in Parallels Desktop 8 for free (pretty good deal!) I'm planning to use it mainly to run some of the games I have on my PC and some other things here