Problem sending Faxes from Change Order(IW32) in NW 2004s

Hello Everyone,
We have just recently upgraded our version of SAP from 4.6c and we have discovered an interesting issue when trying to fax shop papers from IW32.
In 4.6c we had configured a output device in SPAD that would redirect the output to SCOT via SAPcomm to our Rightfax fax servers. With the new version of SAP the functionality for creating an output device of type 'FAX' has been disabled since SAPConnect has replaced SAPComm.
How we used to do this is we'd goto IW32, enter an order and choose the menu function Order/Print/Order you could then enter the device type and also the recipient's fax number and the country code.
When we try this in the new system no fax is created, when we remove the device type (clear the box) we still do not create a fax output. When we specify another device (i.e. printer etc) we get an error stating that this is not a Fax device and the request fails.
Does anyone know of a way to correct this problem since our users would like to continue to fax shop papers from our system.
Regards,
James

Juan,
We are able to send faxes from SAP to our rightfax system without issues. This is not the problem we are experiencing.
The issue is when you try to fax something from IW32 via the option Print/Order/Print. It requires a spool output device to be specified.
Since you cannot create an output device of type FAX anymore and you cannot use another type of device type to send the fax we are trying to figure out how to get these printouts to be redirected to SAPConnect and SCOT.
Regards,
James

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[Fwd: (forte-users) Sending Fax from forte]

Tamas Deak
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2-6 Mazsa ter, Budapest, 1107, HUNGARY
(36-1) 4312 973
[email protected]
[email protected][email protected]-

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e-mail: [email protected]
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/* All generalizations are false! */
-----Original Message-----
From: Zulkifli Mohamad [SMTP:[email protected]]
Sent: Friday, October 08, 1999 3:16 AM
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Subject: (forte-users) Sending Fax from forte
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For the archives, go to: http://lists.sageit.com/forte-users and use
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Problem sending Faxes from Change Order(IW32) in NW 2004s

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