Problem serial number use software Adobe Premiere Element 13

ello
I bought Adobe Premiere Element 13 but I do not manage to run her(it). Indeed, I have create an adobe ID but the software always asks me to connect in internet to validate the serial number; I am nevertheless to connect to internet I despair I bought this software and I cannot use(get) it even for several weeks

Similar Messages

Serial number not working - Adobe Premiere Elements

Hello,
i have an install disk and serial number for adobe premiere elements that came with my 5diii. When i tried to install the software it says "we are unable to validate this serial number for adobe premiere elements 12 please contact customer support"
Can you help me please.
Chris

Premiere Elements Forum http://forums.adobe.com/community/premiere_elements
Select a topic, then click I STILL NEED HELP to start Premiere Elements chat
-http://helpx.adobe.com/contact.html?product=premiere-elements

I am trying to use my adobe premiere elements 12 and when I go to click on a "new project" it takes me to the sign in page. Once I type my information in and click on "sign in" a little 'thinking circle' pops up and it just keeps spinning

I am trying to use my adobe premiere elements 12 and when I go to click on a "new project" it takes me to the sign in page. Once I type my information in and click on "sign in" a little 'thinking circle' pops up and it just keeps spinning but it never ends up doing anything. Please help me with this issue. I really need to get this project started like yesterday. Thank you.

dplum12
What computer operating system is your Premiere Elements 12 running on? Did you have the opportunity to update 12 to 12.1 Update yet using an opened project's Help Menu/Update? If not, please do so when you get the opportunity.
For now I will assume that your computer is Windows 7, 8, or 8.1 64 bit. Please try the following suggestions to overcome your Premiere Elements Sign In issue.
http://www.atr935.blogspot.com/2014/04/pe12-premiere-elements-12-editor-will.html
and, if you get any messages about Internet connect and the computer clock, please review the following
http://www.atr935.blogspot.com/2014/04/pe12-sign-in-failure-connect-to.html
Please let us know the outcome.
Thank you.
ATR

How do i figure out what my serial number is for adobe photoshop elements so i can download it?

How do i figure out what my serial number is for adobe photoshop elements so i can download it?

See this:
Find your serial number quickly

Problem opening my project on adobe premiere element 10.

When I try to open it it says: Cannot open project because some file are damged or are obsolete. Does someone have any advice on what I could do?

Thank you, problem solved. A corrupted photo , thanks
Envoyé de mon iPad
Le 2014-04-17 à 21:08, "A.T. Romano" <[email protected]> a écrit :
Re: Problem opening my project on adobe premiere element 10.
created by A.T. Romano in Premiere Elements - View the full discussion
berthiaumes
What computer operating system is your Premiere Elements 10 running on?
Please review the following Adobe document on damaged project, if you have not already.
http://helpx.adobe.com/premiere-elements/kb/troubleshoot-damaged-proje cts-premiere-elements.html
We will be watching as your discussion with SB moves forward.
Thanks.
ATR
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/6308980#6308980
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/6308980#6308980
To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/6308980#6308980. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Premiere Elements at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

Problem with polish diacritics in Adobe Premiere Elements 9.0 PL

Hello,
I bought the Adobe Premiere Elements 9.0 PL software one week ago.
This version is dedicated to polish region, so I was very surprised
when I couldn't enter polish diacritics characters in the title
editor.
When I pressing AltGr (right ALT) button with one of the additional
letter (i.e. o, a, l, c) nothing happening. But when I pasting text
using system clipboard everything is OK. I think that issue is caused
by ALTGr key binding with some function in Premiere. Unfortunally when
I removed all keyboard shortcuts in Premiere keyboard configuration
menu the problem is still appearing. Can you help me to resolve it?
My system configuration:
- Sony VAIO VPCF1 notebook,
- Intel Core i7 740QM processor,
- 8GB RAM memory,
- 128GB SSD drive,
- Windows 7 Home Premium PL (polish version) 64-bits.
Best regards,
Maciek

Thanks for quick answer.
Does your font character set support the Diacriticals?
Yes. I have also Photoshop and Illustrator CS3 and everything works fine with text edition using diacriticals fonts.
Have you tried using the Alt+ [numerical characters] on the Number Pad (NumLok ON)?
It doesn't work. After pressing AltGr button I have somethnig like a frame around the text box (as below) and I cannot enter any character.
So far Copy/Paste is the only way
Maciek

My seriel number for getting adobe premiere elements 12 doesn't work, how can i do ?

Hi!
I bought a canon camera in November and a pack of lightroom 5 and adobe premiere elements 12 were with the camera.
Then i have 2 serial number and when i put the premiere element serial number for getting the app, it doesn't work, the error message says that " we can not validate this serial number please contact the customer service"
But it's the right number and i don't know what to do...
Help please

Did you get a disc for the software? Are you sure you are installing version 12?
See if the following helps: Error unable to validate serial number | CS6

Could Twixtor be used with Adobe Premiere Elements 9?

Hello -
I want to get the 2k fps slow motion in my videos and I was wondering if the Twixtor plug-in would work with Elements 9? If it is, is there any installation or startup guide? Thanks!
Zan

I installed it into: Computer>OS(C:)>Program Files>Adobe>Adobe Premiere Elements 11>Plug-ins>en_US>editing modes and it works well. It is a bit finickey if you cut you clip before applying Twixtor. To get it to work well you have to export the clip as an mpeg and re-import it before applying Twixtor to it. This video is also very helpful as to how to use Twixtor in Premiere Pro, and it seems like the same interface in Elements. http://www.youtube.com/watch?v=cAxaiK4GrEY&list=LLpA0dx4OaXYdUcZPoyqBimg

Where can I find the serial number for my Adobe Photoshop Elements 11 program?

I purchased Adobe Photoshop Elements 11 a couple of years ago and had it installed on my old laptop, and now I am trying to install it on my desktop computer. I cannot find the serial code anywhere on the box or DVD envelope, and I have tried entering every code on the box I could find (all invalid). It's supposed to be a 24 digit code with letters and numbers, right? I looked at my account to see if I had any products previously installed, but it says I don't for some reason. I also tried checking my email to see if I had been sent the code, but I wasn't able to find anything. I obviously had the code at some point since I was able to install the program a few years ago, so I'm not sure what happened? Can anyone help me?

Try this --
Go to the bottom of the link I gave you, and you will see
click that link and then click the chat button to talk to an Adobe agent

Getting the message Adobe Premiere Elements could not start after silent install

I am getting the following message after running a silent command line installtion. The coomand line I am using is
setup.exe" /S /UL1033 /V"/qn COUNTRY=244 SERIALNUMBER="xxxx-xxxx-xxxx-xxxx-xxxx-xxxx" the x64 on Windows 7 64-bit.
After manually running the set-up.exe installer located in the ElementsSTIInstaller folder, Premiere elements launchs.
What is the cause of the error after running a silent installion?
JmFrx

Hi jam62m,
Please follow the steps mentioned in kb article : http://helpx.adobe.com/premiere-elements/kb/silent-install-instructions-premiere-elements- 4.html
and command to install Premiere elements silently is : start/wait OEM.exe /UL%LangCode% /V“SERIALNUMBER=%Adobe volume license serial number%”
Example : C:\ Adobe Premiere Elements 10/Adobe Premiere Elements 10 - 64 Bit> start/wait OEM.exe /UL1033 /V"SERIALNUMBER=1111-1111-1111-1111-1111-1111"
Regards,
Jatin Dembla

I had to reload windows and I have lost my Adobe Photoshop Elements 12 & Adobe Premiere Elements, I have the original online PO can I still download fthis software from Adobe and how?

I had to reload windows and I have lost my Adobe Photoshop Elements 12 & Adobe Premiere Elements, I have the original online PO can I still download fthis software from Adobe and how?

stepheng
Do you have the purchased serial number? What computer operating system?
If you purchased from Adobe direct, you can get download installation files from "My Orders" at the Adobe web site under your Adobe ID and Password (http://www.adobe.com).
Alternatively, you can use the following Adobe document with links to the downloads....
Other downloads
Also, from the following web site as a tryout into which you insert your purchased serial number during installation
Adobe Photoshop Elements 12 Direct Download Links, Premiere too | ProDesignTools
To avoid Access Denied message, follow carefully the web site's "Note: Very Important Instructions".
Just in case note...make sure installation files are for your computer operating system 32 vs 64 bit. Two files (.exe and .7z)
Any questions or need clarification, please do not hesitate to ask.
Please let us know the outcome as your schedule permits.
Thank you.
ATR

I have adobe premiere elements 10 and I am having some problems with it please help

So here are the problems I'm having with Adobe Premiere Elements 10:
1. Transitions will not load. The word loading pops up and it won't come up.
2. The videos won't play smoothly. When I press play it skipps in a way it won't play smooth which makes it really hard to edit.
3. Keeps closing out on me. It will have a thing that pops up that says "Adobe premiere elements has stopped working and closes out of the program. It does it constantly.
Please help me I don't know what is wrong with it.

The first two issues sound like a video driver problem.
What is the make/model of your video card/chip?
What is the installed video driver number and date?
For the last issue, it could be many things, including the video driver. I'd look over this ARTICLE, and if there is nothing in the first part, then move on to tuning up the OS an computer in the second part. That would probably be a good time to post the full specs. of your computer, and also both your Project and Source footage. Finally, part three covers many troubleshooting tips, and furnishes many links.
Good luck,
Hunt

Using VIDBOX NW03 (from Honest Technology) with Adobe Premiere Elements 3.02

Can I find a driver for using the Honest Technology 's USB VIDBOX NW03 with Adobe Premiere video software?
Because, the driver I've found on the installation CD is only for using the HT VIDBOX NW03 with VHS to DVD 3.0 Deluxe software. Naturally, I try to save the VHS video file on my hard drive using VHS to DVD 3.0 Deluxe software as an AVI file and import this file into Adobe Premiere Elements, but I rather use my preferred software (Adobe Premiere Elements)directly with the HT VIDBOX NW03. The VIDBOX connects to my computer via USB.
When I press F5 for capture, nothing appears on the window.
How could it be done?
My configurations:
Processor: Intel Core2 Duo 1.60 GHz + 1.60 GHz = 3.20GHz
Memory: 4 GB RAM
OS: Windows Vista Home Basic Service Packk 1
Video: NVDIA GeForce 8400M GS (128 MB Video Card)
Thank you.

Thank you.
What do you think of the Canopus ADVC55 over the Canopus ADVC100? Because the ADVC55 is less expensive. Does the Canopus ADVC55 has the same performance than the Canopus ADVC100?
What do you think of saving VHS video files using VHS to DVD 3.0 Deluxe software as an AVI file and import this file into Adobe Premiere Elements? Am I going to lose some quality?
Another question: I've just read that Adobe Premiere Elements 3 isn't compatible with Vista. I've updated it to version 3.02. What do you think?
I think I want to stick with 3.02 version than the new 7 version, because I love the fact that I have everything under my view when I open the software for editing. I've read that the new 7 version has a sort of "hood" that covers every details of the timeline. Is it true? If so, it's sad from Adobe. I've read somewhere that the new version is a "dumb" software.
Best regards,

AppCrash Adobe Premiere Elements 10

Hello guys,
I need your help... Iam not longer able to use my Adobe Premiere Elements 10.
Everytime I start the program, the following message and problem in detail occur:
Problemsignatur:
Problemereignisname:    APPCRASH
Anwendungsname:    Adobe Premiere Elements.exe
Anwendungsversion:    10.0.0.0
Anwendungszeitstempel:    4e5ffe8b
Fehlermodulname:    tbb.dll
Fehlermodulversion:    2.2.2009.1011
Fehlermodulzeitstempel:    4ad1da23
Ausnahmecode:    c0000005
Ausnahmeoffset:    000000000002e11b
Betriebsystemversion:    6.3.9600.2.0.0.768.101
Gebietsschema-ID:    1031
Zusatzinformation 1:    bfe4
Zusatzinformation 2:    bfe4f32116e53269c40cb793b24d9516
Zusatzinformation 3:    fabf
Zusatzinformation 4:    fabfd6d2ad9dc1b09ef894206aeb2527
It worked perfect before, but now... it doesn not. I don't know what to do. About one year ago, a friend of mine gave me this program as a present. He installed everything. Iam afraid of reinstalling the program, because Iam not sure if I need a licence, code or something like that. It's a legally bought product, don't worry. Could I find informations about my licence on my computer? I don't have any contact to this friend, so... he won't help me anymore.
best regards
a german girl...

Hi A.T. Romano,
thanks for your fast answer. Mine took longer, sry
Here the information you asked for:
processor: INTEL(R) Core(TM) i5-3317U CPU @ 1.70GHz 1.70 GHz
Windows 8.1 64bit (x64)
card/video:
-> INTEL (R) HD Graphics 4000
-> NVIDEA GeForce GT 740M
I reinstalled Adobe Premiere Elements yesterday. I was afraid because of the serial number, because I read, that it has to be erased before beginning the reinstallation. But the problem was, that I couldn't start the program to erase the number, so I called the support, although they don't offer telephone support concerning Premiere Elements. He told me, that it shouldn't be a problem, if I cannot erase the serial number. It worked without erasing it, but It's unclear if this would work everytime I begin a new installation.
After I reinstalled it, Adobe Premiere Elements worked! But it only worked for yesterday. As I started the program today, it didn't work anymore.
The same problem as I desribed it above occured again. I was searching for the crash cause several hours. Iam so frustrated... Is it because of this tbb.dll modul? (see first post). Is it because of NVIDEA? I downloaded the newest version of Java, but it didn't work either. Is this a viral issue? Iam totally desperated, please guys... help me!
I would even pay for someone, who solves this problem for me. It has to stop!
These APP-Crash problems seem to occur in other programs too I read. And everytime I read those posts about those problems, nobody couldn't find a solution or... they FOUND a solution, but did not post/tell it after.
PLEASE HELP ME! I thought about buying a new software, but it might occur with that again. What shall I do?
Frustrated Jennifer *sniff*

Unable to start my Adobe Premiere Element 10

I have been using my Adobe Premiere Element 10 often without any problem. I have Windows 7. I recently tried to open a project I played with the day before and when I click on this project it loads and then close without any message.
When I try to open a new project the same phenomena occurs. Tried to restart my computer and tried it again but it doesn't change anything.

Francois
Regarding your Premiere Elements 10 on Windows 7 (assumed 64 bit) computer....
Let us look at deleting the Premiere Elements 10 settings file which does not require opening the program. We will delete the Adobe Premiere Elements Prefs file found in the Windows 7, 8, or 8.1 64 bit path
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
10.0
and in the 10.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 10.0 Folder in which the Adobe Premiere Elements Prefs file exists. Be sure to be working with Folder Option Show Hidden Files, Folders, and Drives active so that you can see the path cited.
Also, look at the issue with and without the antivirus disabled. There are been some serious problems related to McAfee recent updates.
Look for pile ups of preview files, conformed audio, and conformed video.
Have you verified at the web site of the manufacturer of you video card/graphics card that the driver version is up to date?
If it comes to a program uninstall/reinstall, do you have program installation files or installation disc with purchased serial number?
Please review the above and then let us know if any of it worked for you to resolve you Premiere Elements issues.
Thank you.
ATR

Problem serial number use software Adobe Premiere Element 13

Similar Messages

Maybe you are looking for