Problem setting up Dunning correctly

I am testing setting up dunning in a test database..
I set up dunning level as follows (Testing is why I have made Letter 2 after only 1 day!):
Letter Format              Effective After
Dunning Letter1               (7 days)
Dunning Letter2               (1 day)
I set up a Dunning Term as follows:
Letter Template          Effective After
Dunning Letter 1              (7 days)
Dunning Letter 2              (1 day)
(Dunning Letter method is set to u2018One letter per BPu2019 and I ticked u2018Apply Letter template by Highest levelu2019. No fees/interest etc.)
I applied the Dunning Term to a single customer to test-
When I ran dunning wizard yesterday the result was as I expected, the 4 invoices that BP has which were 7 days over due date were listed and print preview showed dunning letter 1.
But when I ran the wizard this morning the following happens:
An invoice which was 6 days overdue yesterday so wasnu2019t included yesterday is now included which is as I expected as it is now 7 days overdue.
But this is the only invoice appearing u2013 I had thought that the 4 invoices included yesterday would now have progressed to Level 2 and I would have 5 invoices listed 4 at level 2 and 1 at level 1.
Can someone clarify for me why all 5 invoices do not get included?

Hi Peter - thanks for replying.
I tried changing level 1 to EA-7days and levels 2/3/4 to EA-8/9/10days (obviously only for testing)
I made sure I had invoices with due dates which made them overdue by 5/6/7/8/9 days.
I ran the dunning wizard yesterday and the invoices more than 7 days overdue fell into level 1 as expected.
I ran the wizard again this morning and expected the invoices which were 'dunned' at level 1 yesterday to have progressed to level 2 and for another invoice to fall into level 1
Results:
The next invoice which overnight became overdue enough to fall into level 1 did appear as expected.
But the invoices which were dunned yesterday at level 1 were not included at all. I had expected them to have progressed to level 2.
Any ideas?

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    duBedat
    [email protected]

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