Problem setting up new airport extreme

I've just picked up an airport extreme to upgrade my home wifi network. Currently I'm using a buffalo 54g box that works fine. For some reason I can't seet to get the AP extreme to recognize the DSL signal. Here is what I've done so far.
I unplugged the DSL ethernet cable from the Buffalo and put it into the AP extreme and power it up. The light on airport is blinking amber. After running through the airport admin assistant and setting up the airport extreme (including the DSL connection information, etc) which the mac located without trouble, the AP extreme is rebooted but still just blinks amber. I plugged the ethernet cable directly into the mac and and access the internet without trouble. I plug it bak into the AP extreme and reboot it - still blinking amber. I rebooted the DSL modem - still blinking amber. The instructions recommend resetting the AP extreme so I reset it and then I ran through the set up again and still have the same problem.
Any ideas or suggestions?
Many thanks for your advice.

Per chance, did you allow adequate time for a complete power recycle when switching network devices?
Modem/Router Power ReCycling
- Power-off the DSL/Cable modem, Internet Router, & computer(s). (Wait at least 30 minutes. If possible, leave the modem off overnight.)
- Power-on the DSL/Cable modem; Wait at least 30 minutes.
- Power-on the Internet Router; Wait at least 5 minutes.
- Power-on the computer(s)

Similar Messages

Can I Set-up new airport Extreme w/PC?

I know the old APs you could not setup with a PC...can you with the new Airport Extremes? My wifes office is looking at routers and I am pushing this one but they are worried if her Mac is not in the office they would have no way of changing settings etc.
So are they out of luck or is there some official (or hacky?) way of setting up and/or changing the new AP Extreme with windows?
Also I assume print sharing works with PCs over the Airport network right?

I know the old APs you could not setup with a PC...
Not true. The round 802.11b/g AirPort Extreme base station (AEBS) and AirPort Express (AX) could be configured from Windows using the Windows version of the "AirPort Admin Utility".
...can you with the new Airport Extremes?
Yes you can configure the new square 802.11n AEBS using Windows. The Windows version of the "AirPort Utility" is on the disc shipped with the AEBS.

Setting up New Airport Extreme with Verizon Fios Actiontec MI-424-WR Modem

I just purchased the new Airport Extreme to run my network at home. My internet provider is Verizon Fios. With their installs, they use an Actiontec MI424WR modem/router. I would like to disable the router part of the Actiontec and use the AEBS for my router. Any advice on how to accomplish this? Thanks.

ufbrad24, Welcome to the discussion area!
FiOS does not require a modem. The Actiontec device is a router only.
You could replace the Actiontec completely with the AirPort Extreme base station (AEBS). Many have discovered that this can be done by a quick call to Verizon.

Problems with the new Airport Extreme???

Have installed the new 802.11n Airport Extreme, replacing an earlier version. New is the use of a USB-connected disc, which I use to backup and sync an iMac and laptop.
The disc disappears from the desktops from time to time (12 to 36 hours), and will not reconnect. However, the routing function of the AP unit works more or less as it should.
The remedy is to unplug and reconnect.
An interesting part of the problem is that 'old' connections seem to be remembered on the iMac (however, the contents is not there) as in this screenshot (and not knowing how tho imbed it here, here is the link instead):
http://idisk.mac.com/peterljungqvist-Public
Any good ideas? Is this a problem Apple has recognized? How would you go about making them aware of the problem?
Best regards,
peter
iMac Mac OS X (10.4.9)

Robert-
You are way ahead of me as far as the Command + K is concerned. I couldn't find a Command key on the iPad's on-screen keyboard! I believe :8081 is a port number. You might try leaving off the :8081 and see if it makes a difference. Another possibility is that the printer somehow lost its IP address and then received a different number via DHCP. Check again with HP iPrint to see if it still finds the printer at the same address.
I have a Macintosh computer running Snow Leopard. I found an AppleScript script that adds a small text file to a hidden folder on the Mac, that allows the mac to share its printer as AirPrint over WiFi. I found the information at:
<http://discussions.apple.com/thread.jspa?threadID=2658720&tstart=0>
I did not remove the printer from my Mac's list of printers. Instead, I added a second occurrence of the same printer with a name like "AirPrint Shared".
Fred

PROBLEM with new Airport Extreme

i just bought the new airport extreme and what was supposed to be a simple setup process has taken longer than 10 hours!
please help!
i have 3 computers.
2 are macs, they will be using wireless. 1 is a PC, which will be wired to the airport extreme.
the airport extreme is connected to a VOIP router, which is then connected to the DSL router.
i have always used my old airport extreme without issues, but because i want to connect the PC as well, i must ditch the airport express in favour for one with LAN ports. hence, the troublesome airport extreme.
it doesn't work.
none of my computers can recognize the new network. (even though i've established one, with passwords and everything)
the router flashes amber - internet works, but not wireless.
the router periodically flashes green - ironically, nothing works then!!!!
please help!!!
EDIT: DIAGRAM
1. WHEN IT WORKED:
INTERNET --> PROVIDER ROUTER --> VOIP ROUTER --> AIRPORT EXPRESS --> MAC 1, MAC 2 (WIRELESS)
2. WHEN IT DOESN'T WORK:
INTERNET --> PROVIDER ROUTER --> VOIP ROUTER --> AIRPORT EXTREME --> MAC 1, MAC 2 (WIRELESS), PC (WIRED)

It appears to me that you may possibly have sever conflict issues as well as maybe not having the Network confiqured correctly.
I have a 3 story OLD VICTORIAN and I am using the Old Airport Extreme Base and have expierianced NO PROBLEMS at all.
If I may suggest a different approach.
Try to start from scratch.
SHUT EVERYTHING OFF.
Run an ethernet cable from your Internet Service Providers MODEM to the WAN port of the Airport Extreme Base
Set it up DHCP and you want the Airport to distribute IP's
use the Airport setup assistant and Airport Admin Utility.
Using 2 Routers in the mix unless you have ony one the main to distribute the IP's, IF you have 2 Routers and they are both set up to distribute the IP's there is your problem.
The New Airport Extreme Base is far better then the older model and you shouldn't need another router in the mix at all to get the coverage of your entire house.
Take the Netgear clear out and use the Airport Extreme and the Expresses as you had them before. There is a very good possibility that you will need to do evrything one at a time and step by step.
Do not just plug everything in, and turn everything on and expect it to work. Do everthing step by step with all security disabled to begin with.
Be sure when you do your system reset that you start by powering up the MODEM 1st and wait for it to acquire the signal before you power up the Airport Extreme and again you must wait for it to acquire the signal. You can use the LAN Ports for anyyhing you need HARDWIRED. If you don't wait and do things in the proper order you will have problems, I can't stress enough that it must be done in the proper sequence. Have a look at the Paperwork of either the Netgear's Yellow Phamplet or the Booklet that came with the Extreme to bear out what I explained on the sequence.
Don

New Airport Extreme in Bridge mode -- some devices have no internet access

I just bought a new Airport Extreme as my old one which was probably 7 years old required restarting every day. My setup is as follows: DSL cable modem to Linksys Router (for a long set of convoluted reasons, I can't remove this layer) and then Airport Extreme. This is how I had it set up with my old one. The only difference is I recently started looking into using "Back to the Mac" on MobileMe and in order for it to work, I set my new Airport Extreme to Bridge mode due to dual NAT. I have an iMac, PC, MBP, MBA, iphone 4, AppleTV and ipad. All was working fine last night when I set it up. 24 hours later, for some odd reasons, I can't have my PC accessing the wireless network at the same time. If I did, it would knock my iMac off the network and says some other device is using the same IP address. For a while, only my iMac (my main computer) can access it and even my iphone can't. At this very moment, my iphone, imac and MBP all have access to the wireless network. My MBA and iPad has no internet connection. I've restarted Airport Extreme, Linksys, and modem more than once... If I switch back to "Use Public IP Address" instead of Bridge mode, everything works except for "Back to the Mac"... Help!

Hey Bob, Thanks...I have already repeated that multiple times yesterday and today but to no avail. I tried to get into the Linksys router control panel but unfortunately we can't remember the username and password (the router is not mine). The make things even more complicated, the router is actually part of the internet package provided by the ISP and they use a PPPoE to log in. Theoretically, we could do a hard reset but the problem is the ISP will not release the PPPoE information unless we sign a long and complicated form saying we want to bypass their Linksys router. We can do that but this process will take days and weeks... Our ISP confirmed that the Linksys router is set to max out at 5 DHCP but we can only connect 3 machines at a time. They are coming out to take a look tomorrow but in the meantime I have reset the Airport Extreme to "Distribute a Public IP Address" mode which will allow access to all computers/devices. What's even more weird is that if I did the Bridge mode, it messes up the Linksys router's own network as well. We can't even just sign into that network... Any ideas why?

New Airport Extreme, new problems.

Hi all. I have just purchased and installed a new airport extreme and am having some issues with it already. Last night during install, When it got to the end of the setup process, the computer screen said that the Airport extreme was to restart. Well, that seemed to take forever, and then the airport that was visable from the Airport utility disappeared. The Green light on the unit was on, indicating no problems, but I was not able to access the internet. I played with it for a while, and tried resetting and going through the set up 2 more times, with the same result. I had given up and was going to contact apple in the morning when suddenly my Ipad received a message from my friend who had sent the message about an hour before. I assumed that the internet was now working, which I confirmed with my Ipad and my Imac. All seemed ok. I even downloaded the Airport app for my I pad and could see the device from the screen.
Today, my Ipad's airport app could not see the device, yet the network was working. Is this typical?
Also, can you hide the SSID (network name). My last wireless router had this feature, which I thought was nice.
Last thing. I can't seem to print from my wireless printer any more. My previous router worked fine for this. It now says it is not connected any more. The network name and password are the same with this Airport as my last router, so I figured it shoud work fine. In the manual, it doesn't seem to mention wireless printing, only printers connected to the Airport with a USB. Does it only work that way?
Sorry for all the questions. If This thing is not going to co-operate, it will be returned to the store. I normally love Apples products, but this one has me scratching my head in doubt.

First you can block the SSID, you need to go into Airport Utility and click on wireless then click the wireless network options and make sure the Create a closed network is selected. Regarding the iOS Airport Utility that could have sometimes. On your printer the Airport Extreme has a USB connector that you can connect a printer to it. It you want to add the printer to the network wirelessly then you may need to go in to you printer setup.

New Airport Extreme Set Up Issues

I purchased a new Airport Extreme 802.11n Wi-Fi Wireless Base Station today. I followed the instruction and set it up. My problem is I can not get the networking capability across my family members machines.
My set up is that I have Two Compaq PCs running Windows XP connected via ethernet to the AEBS and I have a Third Compaq PC connected wirelessly. They all can see the network and are getting an IP addreess assigned by DHCP (10.0.1.199, 10.0.1.200 and 10.0.1.197). The problem is they can't see each other when I try to visit workgroup (All have same workgroup name 'MSHOME') computers or the USB printer I have plugged into the AEBS. I have been at this for 4 hours reading posts / rebooting PCs & AEBS and changing setting with no luck. Any help wouldbe greatly appreciated.

I have gotten the Printer on the USB connection work thru the Bonjour connection. Still have not been able to view my PCs on the Network or in the Workgroup still.

Set up DynDNS access through existing network with new Airport Extreme

Hey everyone!
I just can't seem to figure out what I am doing wrong here...
I am working with an office network which was initially set up with a Linksys router and a separate Linksys hub connecting two Macs and a network printer in one particular room. We added several new iMacs and for ease of connectivity, decided to add a new Airport Extreme base as one of the new iMacs is acting as a server for a database the other new wireless iMacs connect to. Also, all the machines need access to the connected network printers connected in various parts of the office.
What we have now is the original Linksys router -> Linksys hub -> Airport Extreme. Everything seems to be working fine this way but I do believe that both the Linksys router AND the Airport Extreme are distributing IP addresses, which I'm thinking, could be the problem. I set up a DnyDNS account just fine, assigned port # 8080 on the server iMac and also opened port 8080 on both the Linksys and Airport Extreme. I still cannot get through to the server via DynDNS however.
I am wondering if I should turn off IP distribution on the Airport Extreme and let the Linksys router handle all that? The software that the other wireless iMacs run to access the database on the server depends on the server IP address too, so will this need to be changed if the Linksys is handling IP addressing? How does the hub affect any of this... does it change or interfere with the addressing in any way?
Thank in advance for any ideas or suggestions!

maxyourmacs, Welcome to the discussion area!
I am wondering if I should turn off IP distribution on the Airport Extreme and let the Linksys router handle all that?
Yes
The software that the other wireless iMacs run to access the database on the server depends on the server IP address too, so will this need to be changed if the Linksys is handling IP addressing?
Probably
How does the hub affect any of this... does it change or interfere with the addressing in any way?
It has no affect.

Help required for set up of new Airport Extreme!

I bought a new Airport Extreme and was assured the set up was super easy compared to the Linksys wireless router I had previously. With my luck, it isn't!
I basically never get to the first step of the airport utility because either the wireless connection can't be found, or the Airport Express can't be found by my computer (I get either of the two error messages). I am able to see the airport xxxxxxx network, but get the error messages even when the computer's airport eventually connects to it. Can someone help and tell me what I am doing wrong? I have tried resetting my internet modem and the Airport Extreme to no avail, I always get the yellow amber flashing light.
Thank you

SEE MY ANSWERS BELOW:
System Preferences > Network > AirPort > Advanced > AirPort tab
o Your network should show up in the list under Preferred Networks with Security = None CHECK
o Remember any network this computer has joined (checked)
System Preferences > Network > AirPort > Advanced > TCP/IP tab
o Configure IPv4 = Using DHCP CHECK - CHANGED IT
o Configure IPv6 Automatically CHECK - CHANGED IT
System Preferences > Network > AirPort > Advanced > DNS tab
o DNS Servers = (your ISP's DNS server(s) IP address(es) should be displayed here) If this is blank, may be the reason that you are not able to access the Internet when connected wirelessly ... and may indicate a problem with the AirPort card in your iBook I CAN SEE 3 SERIES OF CODES
Following this, I can still find my network, connect to it (although I got a timeout the first couple of times) but still have no internet access. The airport has been working fine when I was using the Linksys in the past.
Can we try anything else?

Help setting up Open DNS with new airport extreme

I cant seem to get Open DNS to work with a new airport extreme. The status says I am not using Open DNS and its not filtering anything. I have followed the exact steps for set up listed on their website, checked the dns settings, cleared both caches and restarted the computer, modem and router with no success. I set the airport up in bridged mode, although I tried the other option under setup, but not sure what I was doing? I picked up this router because I wanted easy set up and the apple store assured me it would work with Open DNS. Oh, and I also downloaded the latest firmware update on the router. Can anyone help me with the settings or what else I need to check?

Sorry, I am not familiar with this product, so I checked online to pick up some information. Here I am referring to the information found here:
http://www.dslreports.com/faq/6096
I found that your device is mentioned as follows in the intro under Section 1 of this document:
The BellSouth supplied Westell 2100, 2200 and 6100 models (Models A90-210030-04, B90-220030-04, and B90-610030-06/C90-610030-06, respectively) share many features and functions.
Next, I am referring to the information under Section 2, under the heading of Standard Default Mode Connection (separate hub or switch present). Unless you have changed the configuration on the Westell, this is how your device is operating. In this mode, the Westell device is acting both as a modem and router in one unit.
So, an attached router (AirPort Extreme) must be configured as a switch to work correctly. That is what Bridge Mode is....the AirPort Extreme is operating as a switch when it is in Bridge Mode (which would be the correct setting to use when the Westell is set to its Standard Default Mode).
Any changes that you want to make regarding DNS settings would need to be made on the Westell device, since it is acting as the main router on your network.
In Bridge Mode, the AirPort Extreme simply passes that information through to its connected devices. You will not be able to make any DNS related changes on the AirPort Extreme since it receives that info from the Westel device. Some service providers force you to use their DNS servers, so you might want to check with Bell South or AT&T for more information in this regard.
If you want to be able to configure the AirPort Extreme as the main router on your network, and instruct it to use the DNS information that you want, you will need to refer to the section under the heading of Bridged Ethernet Mode ( separate router present).
Please note that the first item under this heading specifies that "This is the preferred configuration when using a separate external router..." (which would be the AirPort Extreme in your case)
So, it appears to me that this would be the way that you must reconfigure the Westell device to allow the AirPort Extreme to function as the "main" router on your network. In this type of setup, you will be able to enter the DNS information that you want to use under the setup for the AirPort Extreme and it will act as you instruct.
The AirPort Extreme would not be configured in Bridge Mode for this....it would be configured to "Share a public IP address".
The next item in the article specifies that you "Must use a PPPoE client on the Router." This means that the AirPort Extreme would be configured to Connect Using = PPPoE as follows:
AirPort Utility - Manual Setup
Click the Internet icon
Click the Internet Connection tab
Connect Using = PPPoE
You would enter your user name (probably your email address), password, etc in this area. Leave the Service Area box completely blank. Set Connection to Always On, and Disconnect if Idle to Never
Click Update to save the new settings. Power off the Westell device after this and then restart it so that it will pick up the new information that you have programmed into the AirPort Extreme.
I want to stress that this is how I would try to configure the Westell and AirPort Extreme. But, as I said, have not used a Westell device, so I cannot say that this will work correctly for you.
It might be an excellent idea to contact Bell South or AT&T Support to ask for their opinion on this before you decide to change the configuration of the Westel device and the AirPort Extreme.
This type of thing can be intimidating for users, so you might elect to use the services of someone like the Geek Squad at Best Buy, or a similar service from a local computer firm. Perhaps the Apple store could help as well.
If it is not critical that you use Open DNS, you might want to simply leave things "as is", with the AirPort Extreme in Bridge Mode.

How do I unhide my network which I recently set up with new Airport Extreme?

I recently set up my new Airport Extreme. Then realised my Canon MX 410 was not seeing it on wifi network. I've been told I need to unhide the AE so the printer can see it. However, when I go into Airport Utility it is not giving me the option to unhide. I have tried connecting ethernet cable to it & turning off wifi, but this does not help.. Any ideas people?
Thanks....

I've been told I need to unhide the AE so the printer can see it.
Advice likes this sounds good.....IF.....you previously enabled the option to "hide" your network. Chances are, you would know if you did do this, but if you are not sure, you can check to see if the network really is "hidden".
Open Macintosh HD > Applications > Utilities > AirPort Utility
Click on the AirPort Extreme icon, then click Edit in the smaller window that appears
Click the Wireless tab at the top of the next window
Click Wireless Options at the bottom of the window
If the network is hidden, you will see a check mark in the box next to Create Hidden Network. If the box is not checked, then your network is not hidden...so there is no way to "unhide" a network that is not hidden in the first place.....and you might want to contact Canon support for help on how to set up your printer.
If you do see that the box is checked, then remove the check mark to "unhide" your network, click Save, then click Update and allow a full minutre for the AirPort Extreme to restart.

Problems getting an external hard drive to work on the new Airport Extreme

I have spent hours trying to get my 320GB external hard drive to work with the new airport extreme 802.11N. I have spent hours pouring over all of the posts here discussing possible solutions, all of which have not worked. This morning, however, I gave it another try and FINALLY, I have it working. I tried something simple. Here it is:
Using the Apple Disk Utility Program, I formated my drive using the MS-DOS mode, called my Hard drive "ItunesHD". It took about 20 minutes to complete (i'm assuming because of the size of the drive). I then unplugged the router and hard drive, turned on the hard drive, then the router. After my macbook pro reconnected, I clicked on the iDisk utility icon in my menu bar, provided my password and FINALLY saw the network drive icon on my desktop!!! It seems that formatting my drive using MS-DOS compatibility mode finally worked for me. I'm not saying this will work for anyone else who is having this problem, but you can at least try it. I tried all of the MAC formatting options and have had no luck.
What I would like to know now is (..if anyone has these answers, please let me know):
1. What is the maximum SINGLE drive capacity that this router will understand...500GB, 1TB, 2TB? I would like to get the biggest bang for my buck.
2. Keeping #1 one in mind, I purchased an Apple TV (still waiting on it to arrive) and I would like to know if it will read multiple hard drives connected to the Airport Extreme router (...say (2) 500GB hard drives). I know you can have multiple libraries in iTunes (which to me is a cheesy solutions, there should be an option in the preferences that would allow you to save your music in one place and your movies in another). Anybody have any idea on this one?
I basically want to rip all of my dvd movies on a big hard drive connected to my airport extreme to use with my AppleTV , so I just need to find out about the maximum size and hooking up more than one hard drive and getting the AppleTV to recognize them all.
thnks
MacBook Pro Core Duo Mac OS X (10.4.8)

Sorry you had so much trouble hooking up a hard drive to the base station. I've done some experimenting with the feature and this is what I've found out.
You can use either the native Mac format, Mac OS Extended, or the Microsoft format known as FAT. Apple calls FAT, MS-DOS File System in Disk Utility.
If you use Mac OS Extended, the Macs on the network will be able to connect to the drive using the native AFP (Apple File Protocol) or the Microsoft native SMB (Server Message Block) protocol. PCs will only use the SMB protocol of course.
If you use MS-DOS File System both the Macs and the PCs will only use SMB to connect to the drive over the network.
Basically I've found everything works as expected with regard to volumes connected to a network.
One thing I don't have installed is the iDisk Utility. I'm wondering if it may be the cause of the problems you were having. But reading through your post it may also be the difference between expected behaviour and the proper procedure for discovering and mounting network volumes. Let me explain.
You only mention having trouble getting the drive to show up on your Desktop, you didn't describe how you went about discovering the network drive. It isn't just suppose to show up on your desktop when you plug it in to the Extreme base station. It doesn't work like the iDisk or disks connected directly to your computer using USB/Firewire.
Normally with network drives you're suppose to either browse for them using the Network icon in the Finder or using the Connect to Server command in the Finder's Go menu, you would type the address in directly for the network volume you want to mount. Try it and see what happens.
Now to answer your other questions.
I don't have a volume large enough to hit any limits the base station may have but I did read a post about someone who said they had a 1.5 TB volume connected and could only see 1 TB of it. They were forced to partition the drive to see all available space and of course the volumes showed up as two separate drives. One thing wasn't made clear though. They didn't say what volume format they were using to format the drive, Mac OS Extended or MS-DOS.
Everything having to do with the AppleTV is just speculation at this point since no one has one yet but from what has been demonstrated so far, AppleTV relies on iTunes. In other words, it won't pull data from network volumes on its own, a computer running iTunes needs to feed it.

On the new airport extreme how do you set up a print thats plugged in to the base station to work on all computer

I pluged in a printer to my new airport extreme and need to set it up so other computers can see it

Plugged is very unspecific.. ethernet and USB are possible and completely and totally different.
If you need help.. we need to know what the printer is.. and using what connection.
Did you read the apple setup guides.
Printer setup.ML
USB and Ethernet.
http://support.apple.com/kb/PH10875
Wireless
http://support.apple.com/kb/PH11387
IP printer without drivers
http://support.apple.com/kb/PH11478
Troubleshoot network printer
http://support.apple.com/kb/PH11070

Problem connecting MacBookPro Core Duo to New Airport extreme

I have just bought a new Airport Extreme and both my Core 2 Duo and G5 iMac connect to the internet fine.
I rent a flat out to tenants downstairs and my tenant shares my internet connection using a number of Macs. However he cannot connect his Core Duo MacBook Pro.
Looking in System Preferences Network I note that it tells me that :
Airport is connected to the network "Internet". Airport has a self assigned IP Address and may not be able to connect to the internet"
Looking under TCP/IP the setting is set to Using DHCP. However rather than having a 10.0.1.200 address it has 169.254.231.100 and the Subnet mask is 255.255.0.0 instead of 255.255.255.0 and it cannot see the router 10.0.1.1.
Any thoughts. Does it need a firmware update or something

I assume you are not using one of the "n" only settings on the AEBS. With the radio mode set to "n" only, the core duo will not see the base station. This discussion might help-http://discussions.apple.com/thread.jspa?messageID=4155162&#4155162

Problem setting up new airport extreme

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